Dear Guest Thank you for your comments following your stay at Novotel Paris Est. We hope your next visit will be as pleasant as the previous one. Sincerely, Marisol Guest Relation

Dear Guest, Dear Customer, We thank you for your comments following your stay at the Novotel Paris Est and we are sorry to reply so late. We are delighted that you enjoyed your stay and hope to welcome you again very soon. Do not hesitate to contact me for your next stay. Sincerely Marisol Guest Relation

Bonjour, Nous avons pris connaissance de votre avis suite à votre séjour au Novotel Paris. Nous sommes désolés de voir que votre séjour ne vous a pas laissé une bonne impression. Nous espérons que vous nous donnerez l'occasion de vous faire vivre une expérience meilleur que la précédente lors d'un prochain séjour. Cordialement Samia Guest Relation

Dear guest, Thank you for taking the time to tell us about your experience at the Novotel Paris Est.. I am sorry that your experience did not meet your expectations.apologies. We hope to see you again very soon. Sincerely, Samia Guest Relation

Dear Guest, Thank you for the great review of our hotel! Sincerely, Samia Guest Relation

Dear Guest Thank you for review following your stay with us. I am sorry that your experience did not meet your expectations I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Dear Guest Thank you for review following your stay with us. I am sorry that your experience did not meet your expectations I do hope you will give us another opportunity to welcome you back at which time we will spare no effort in providing you with the perfect visit. Please do not hesitate to contact me during your next visit. Sincerely, Samia Guest Relation

Beste gast, Bedankt dat je de tijd hebt genomen voor het geven van jouw feedback. Ik had graag gezien dat je een betere ervaring had gehad. Van dit soort feedback kunnen wij desondanks enorm veel leren om onszelf te verbeteren. Wij werken er hard aan om onze gasten een fantastische ervaring te bezorgen, maar in dit geval zijn wij blijkbaar tekort geschoten. Wij hopen dat je ons alsnog een kans zou willen geven om je vertrouwen terug te winnen. Ik kan je garanderen dat wij dan ons uiterste best zullen doen om je een fantastische ervaring te geven waar veel van onze gasten ondertussen van zijn gaan houden. Met vriendelijke groet, Aissata

Cher Client, Nous vous remercions d'avoir pris le temps de partager vos impressions à la suite de votre séjour au Novotel Paris Est. En espérant vous accueillir très bientôt au sein de notre établissement. Cordialement, Aissata

Dear Vanessa, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Aïssata Guest Relation.

Dear Kim, I would like to thank you very much for choosing to stay at the Hotel Novotel Paris Est on this occasion. Thank you as well for having taken the time to share your impressions with us on Expedia. Regarding your review on the parking we would like to sincerly appologies. Know that we indeed have a parking whith 3 place for car higher than 1.8 metre and need an reservation to secure a place. in this matter we are sorry for not taking the appropriate meusure to secure a parking place for your car. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Aïssata Guest Relation.

Dear customer, We are grateful for the time you took to provide your feedback on your past stay with us. We are disappointed that we did not meet your expectations in terms of services, regarding your review on the breakfast. We are always improving our services, including our full continental buffet breakfast which is very complete as you have a wide choice of products. ( cold cuts / cheese / breads/ marmelade/ eggs / hot and cold beverages / yogurt...). we all hope to have an opportunity to serve you again on your next future visit. Best wishes, Aïssata Guest Relation.

Dear Eva, Thank you for choosing to stay with us; it was a pleasure to have been able to look after you during your stay. It is fabulous to read that you appreciated the hotels location and the easy access by public transportation to the main attractions surrounding our hotel. Regarding the fitness room, the opening and closing hours (from 8h to 21h) were decided as follows because the fitness room being located on the 18th floor this would cause noise nuisance for customers just below. We are working on improving our facilities and we should soon come up with new services to offer you the best value for money. We will be delighted to welcome you again in our hotel during your next visit to Paris. Warm regards, Aïssata Guest Relation

Beste Eduard Alexander , Bedankt dat je de tijd hebt genomen voor het geven van jouw feedback. Ik had graag gezien dat je een betere ervaring had gehad. Van dit soort feedback kunnen wij desondanks enorm veel leren om onszelf te verbeteren. Wij werken er hard aan om onze gasten een fantastische ervaring te bezorgen, maar in dit geval zijn wij blijkbaar tekort geschoten. Wij hopen dat je ons alsnog een kans zou willen geven om je vertrouwen terug te winnen. Ik kan je garanderen dat wij dan ons uiterste best zullen doen om je een fantastische ervaring te geven waar veel van onze gasten ondertussen van zijn gaan houden. Met vriendelijke groet, Aïssata Guest Relation

Dear Guest, Thank you for taking the time to share your feedback. We noted your complain in order to improve our offer. We hope to welcome you back to our hotel very soon. Sincerely, Aïssata Guest Relation

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. We work hard to deliver an exceptional guest experience, and it's apparent in this case that we fell short. If you give us a chance to earn back your trust, I can assure you that we will do our best to give you the great hotel experience that so many of our guests have grown so fond of. Sincerely, Aïssata Guest Relation

Dear Guest, Thank you for taking the time to share your feedback. While I wish you had a better experience, it is feedback like this that we learn from and use to improve. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. Sincerely, Aïssata Guest Relation

Beste Gast, Bedankt dat je de tijd hebt genomen voor het geven van jouw feedback. Ik had graag gezien dat je een betere ervaring had gehad. Van dit soort feedback kunnen wij desondanks enorm veel leren om onszelf te verbeteren. Wij werken er hard aan om onze gasten een fantastische ervaring te bezorgen, maar in dit geval zijn wij blijkbaar tekort geschoten. Wij hopen dat je ons alsnog een kans zou willen geven om je vertrouwen terug te winnen. Ik kan je garanderen dat wij dan ons uiterste best zullen doen om je een fantastische ervaring te geven waar veel van onze gasten ondertussen van zijn gaan houden. Met vriendelijke groet, Aïssata Guest Relation