Signature suite, 1 kingsize bed, uitzicht, in toren (Eiffel Tower View) | Luxe beddengoed, donzen dekbedden, pillowtop-bedden, een minibar
Beschikbaarheid controleren

Beoordelingen van Sofitel Paris Baltimore Tour Eiffel Hotel

5 out of 5
Sofitel Paris Baltimore Tour Eiffel Hotel
88, Bis Avenue Kleber, Paris, Paris

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 395 van 725 beoordelingen" "
Gastenscore: 8 - Goed. 229 van 725 beoordelingen" "
Gastenscore: 6 - Redelijk. 54 van 725 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 725 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 24 van 725 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2020
Reactie van Rayane GHAMRI op 16 sep 2020
Dear Guest, We very much appreciate your reviewregarding your stay at the Sofitel Paris Baltimore Tour Eiffel. We hope to have the opportunity to welcome you soon in Paris ! Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goede ontvangst en begeleiding, goeie buurt en uitgebreid ontbijt
3 nachten verbleven in juni 2018

10/10 – Uitstekend

Jorrit

Positief: Netheid, personeel en service en comfort kamer
Citytrip weekend
Mooi hotel met een super ligging. Ook een aperitief aangeboden gekregen ter gelegenheid van de verjaardag van mijn partner. Lekkere cocktails!!!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Romantic with style
Nice hotel with good service. Breakfast is expensive (30Euro) but we enjoyed. Near Eiffel-tower and Champ Elyse ....

8/10 – Goed

Floris, Amsterdam

Positief: Netheid, staat van de accommodatie en faciliteiten
Good value for money
Great breakfasr service. Well appointed rooms, nicely renovated premises. Minus: small rooms.

10/10 – Uitstekend

Maruscha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Super hotel, perfecte ligging, heerlijk ontbijt
Wij zijn erg tevreden over dit hotel. Kamer aan de kleine kant maar zeer netjes en schoon, Luxe ruime badkamer, bedden lagen heerlijk, een super grote tv op de kamer. Waar ik via een usb kabel mijn telefoon aan kon koppelen. WC apart van toilet. Het ontbijt was uitgebreid en erg goed. We werden zeer vriendelijk ontvangen in het hotel en de service van al het personeel was goed. De ligging van het hotel is ideaal. Voor de deur ligt metrostation boissere. Als je de straat uitloopt sta je bij de Eiffeltoren en als je de andere kant uitloopt bij de Arc de triomphe.

6/10 – Redelijk

Steenacker

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Disappointing attitude of the maître d’hotel
In this hotel it seems impossible to have breakfast with 5 people at the same table, let say that he (maître d’hôtel) not even considered our request, when you pay 26 or 29 Euro for breakfast per person, then you might expect some service! So keep in mind if you have 3 child’s or family ( with more than 3 pers.) visit you are not able to sit together to have breakfast. All other services of the hotel are excellent, nice and kind. It’s a pity for such good hotel.

10/10 – Uitstekend

Willy, Berchem, Antwerpen, België

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Zeer goed hotel
Zeer goed hotel, zeer vriendelijk personeel en heel proper. Het ontbijt is uitgebreid en zeer verzorgd. 5 sterren hotel zonder de overdreven glitter. Heel praktisch dat er een Metro ingang over het hotel is. Het hotel is aan te raden voor deze prijs en als het ontbijt inbegrepen is.

2/10 – Ontzettend slecht

Menahem

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel was under renovation, only one elevator was working. And she was very small. The Junior Suite Deluxe is a very small room with a small table and 2 chairs. It was difficult to move inside the room
1 nacht verbleven in april 2024
Reactie van Guest Relation Manager op 16 apr 2024
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Uitstekend

cortes maria

Reisde met een groep
Positief: Staat van de accommodatie en faciliteiten
Los detalles que tienen los hoteles Sofitel son de alta calidad y el personal siempre es muy amable
5 nachten verbleven in maart 2024
Reactie van Adrien Falémé - Director Of Rooms op 22 mrt 2024
Bonjour,Le agradecemos enormemente sus comentarios en relación a su estancia en Sofitel Paris Baltimore Tour Eiffel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

10/10 – Uitstekend

Renita

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Very nice and friendly and clean
1 nacht verbleven in maart 2024
Reactie van Adrien Falémé - Director Of Rooms op 22 mrt 2024
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Adrien Falémé - Director Of Rooms op 16 feb 2024
Cher Client,Nous vous remercions sincèrement pour vos commentaires 5 étoiles suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un grand plaisir de vous accueillir. Aussi, nous ne manquerons pas de partager vos appréciations avec toute notre équipe. Dans l’attente de vous accueillir de nouveau au sein de notre Maison Parisienne, nous vous prions de croire en l’expression de nos sentiments les meilleurs.

10/10 – Uitstekend

Pablo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Adrien Falémé - Director Of Rooms op 16 feb 2024
Dear Guest,We very much appreciate your 5 stars feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Pablo

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, excellent and friendly staff. Very good breakfast. Would stay there again!
2 nachten verbleven in januari 2024
Reactie van Adrien Falémé - Director Of Rooms op 20 jan 2024
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning our great location in Paris and the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

2/10 – Ontzettend slecht

Marna

3 nachten verbleven in december 2023
Reactie van Adrien Falémé - Director Of Rooms op 7 feb 2024
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore, your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

4/10 – Matig

Celine

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Dommage...
Chambre Deluxe réservée via Hôtel.com pour 2 nuits. Nous avons eu l'une des pires chambres de l'hôtel. Une isolation phonique inexistante (couloir et extérieur) avec la chance d'être au dessus de la porte de service. Nous avons donc eu droit à la livraison de linge à 6h du matin et à la livraison des cuisines vers 7h30. Inadmissible pour un hôtel 5 étoiles. Heureusement le personnel était particulièrement agréable ce qui a sauvé notre séjour en amoureux. Aussi, je ne recommande pas cet établissement ou alors il faut prendre une suite junior, pas moins...
2 nachten verbleven in december 2023
Reactie van Guest Relation Manager op 6 dec 2023
Madame,Nous vous remercions d’avoir pris le temps de nous écrire.Nous sommes désolés que votre séjour n’ait pas été à la hauteur de vos attentes, et nous vous prions d’accepter nos plus sincères excuses. Nous sommes réellement désireux de vous offrir la meilleure qualité de service pour vos séjours ; par conséquent, votre avis est très précieux.Soyez assurée que les mesures nécessaires seront mises en œuvre avec notre Directeur Technique afin d’améliorer la qualité de la prestation évoquée. De nouveau, nous vous remercions pour vos commentaires et espérons regagner votre confiance lors d’un prochain séjour.Cordialement,

10/10 – Uitstekend

Joel

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff and convenient location.
2 nachten verbleven in november 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 29 nov 2023
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

4/10 – Matig

esther

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is my frist time making a review, because its really rthe first time i had so many problems in a hotel. We payed so much money for the stay, and i didnt feel that it was worth it. The cleaning service is not good. The room wasnt clean. They left empty glads bottle of water in the room for days. The staff doesnt manage all the informatiln. Each time they tell you something different. They room key barely works. Everytime we used to get to the room, we saw that it wasnt working and we had to come back to reception to ask for a new one. The room is very very small. Thw bathroom also. The sink wadnt draining the water for the first 3 days and we kept asking to fix it , and it took time for them to come. I also kept my umbrella downstairs at the reception, and when i wanted to go out, and i needed my umbrella, they werent finding it because they gave to another guest. I also bought a lot of cheese to take back home with me , and today in the morning, i went to get them to pack for the airport and i saw that the fridge wasnt working, conclusion: everything went to the garbage!!! In conclusion, i wouldnt stay in this hotel again. Dont recommend
Reactie van Guest Relation Department op 2 nov 2023
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Uitstekend

Martynas

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very beautiful and clean everything was perfect
2 nachten verbleven in oktober 2023
Reactie van Guest Relation Department op 21 okt 2023
Dear Guest,We very much appreciate your feedback regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
The hotel is in need of refurbishment, I have stayed in Sofitels all around the world and I was surprised that this hotel in Paris had rooms so dated. Very over priced for what was received.
3 nachten verbleven in oktober 2023
Reactie van Guest Relation Department op 19 okt 2023
Dear Guest,Thank you for taking the time to tell us about your experience at the Sofitel Paris Baltimore Tour Eiffel. I am sorry that your experience did not meet your expectations about the price; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every customer; therefore, your feedback is very important to us. Please rest assured that we are taking the appropriate measures to prevent future occurrence. We have just open our new restaurant and bar. And more is coming for 2024...We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

8/10 – Goed

Erika

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location. Kind and helpful staff. Smaller sized standard room but very comfortable bed!
4 nachten verbleven in september 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 11 okt 2023
Dear Guest,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. Thank you as well for mentioning also our great location in Paris.I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

Karina

Positief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 2 okt 2023
Chère Karina,Merci infiniment de votre notation suite à votre séjour au Sofitel Paris Baltimore Tour Eiffel.Ce fut un réel plaisir de vous accueillir. Nous sommes impatients de vous recevoir à nouveau au sein de votre maison parisienne pour une 5ème étoile.Bien cordialement,

10/10 – Uitstekend

Marquita

1 nacht verbleven in september 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 11 okt 2023
Cher client,Merci infiniment de votre notation 5 étoiles.Nous sommes impatients de vous accueillir à nouveau parmi nous.Bien cordialement,

10/10 – Uitstekend

Ansley

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful service and very comfortable suite
2 nachten verbleven in september 2023
Reactie van Adrien FALÉMÉ -Guest Experience & Quality Director op 16 sep 2023
Dear Ansley,We very much appreciate your "magnifique" comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our Parisian property and it is an honor to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

MIGUEL, zacatlan puebla mexico

Positief: Netheid, personeel en service
Muy buen servicio. Servicio meseros excelente. Poca variedad en bufette.
4 nachten verbleven in augustus 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 15 aug 2023
Dear Miguel,It is a true pleasure to read you had an enjoyable experience at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement to them.I am sorry that we did not meet your expectations about the buffet. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with our Chef and take all the necessary steps to improve it.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 – Uitstekend

suzette webster

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful Boutique Hotel in Paris
Beautiful boutique hotel! The service is amazing. The location is close to the Trocadéro and walking distance or short ride to shopping, good cafes and restaurants.
1 nacht verbleven in augustus 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 8 aug 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team and our great location in Paris. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

Carlos

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 28 jul 2023
Cher client,Merci infiniment de votre notation.Nous sommes impatients de vous accueillir à nouveau parmi nous pour une cinquième étoile.Bien cordialement,

8/10 – Goed

Futoshi

2 nachten verbleven in juli 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 15 aug 2023
Cher client,Merci infiniment de votre notation.Nous sommes impatients de vous accueillir à nouveau parmi nous pour une cinquième étoile.Bien cordialement,

10/10 – Uitstekend

Citibanamex

Reisde met familie
Increíble
El hotel es excelente, limpieza absoluta, los alimentos muy buenos, la ubicación muy buena, lo recomiendo ampliamente
4 nachten verbleven in juli 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 25 jul 2023
Estimado cliente,Le agradecemos enormemente sus comentarios en relación a su estancia en el Sofitel Paris Baltimore Tour Eiffel. Es siempre un placer recibir comentarios positivos.Haremos extensivos sus agradables observaciones a nuestro equipo. Estoy seguro que estos comentarios servirán de estímulo a todo nuestro equipo ya que continuamente se esfuerza en mejorar la calidad de nuestros servicios.Agradeciéndole una vez mas que haya compartido su experiencia con nosotros y esperando que su próxima visita sea tan agradable como la previa.Reciba un cordial saludo.

8/10 – Goed

markita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great hotel
1 nacht verbleven in juli 2023
Reactie van Guest Relation Officer op 21 jul 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more.Sincerely,

10/10 – Uitstekend

James Scott, Augusta

4 nachten verbleven in juli 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 28 jul 2023
Cher client,Merci infiniment de votre notation 5 sur 5.Nous sommes impatients de vous accueillir à nouveau au sein de votre Maison Parisienne.Bien cordialement,

8/10 – Goed

Karen Li Shien

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Overall it’s good! The staffs are very nice and friendly, they all be able to speak English well, excellent breakfast options. It would be better if the shower can be stronger :)
6 nachten verbleven in juni 2023
Reactie van Adrien Falémé- Guest Experience & Quality Director op 6 jul 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.I am sorry that we did not meet your expectations about the shower. I would like to apology for this image you have perceived of it. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback with our technical department to improve this service.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

8/10 – Goed

Luminita

Positief: Netheid, personeel en service
7 nachten verbleven in juni 2023
Reactie van Guest Relation Officer op 6 jul 2023
Dear Guest,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you for sharing your feedback, and we hope your next visit will be as pleasant as the previous one; and more for a fifth star. Sincerely,

2/10 – Ontzettend slecht

Bal

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023
Reactie van Guest Relation Officer op 6 jul 2023
Dear Guest,Thank you for taking the time to tell us about your experience. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.We really strive to provide a superior service experience for every client; therefore your feedback is very important to us.We appreciate your sharing concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best Customer Service Ever
We booked the best room in the hotel with a view of the eiffel tower and the room was awesome and very clean and to a high standard. We have visited Paris many times and this was our favorite trip due to the hotel mainly. The staff were extremely friendly and always addressed us professionally by surname every time we saw them. The food was amazing both on the menu, room service and at breakfast time. Then to cap it all off, my wife was feeling very unwell on the last day and they went beyond what we expected by finding us another room we could use for a few hours after checkout time so we could rest some more before having to leave for our flight home. I couldn't recommend this hotel highly enough, we will be returning here for our next stay in Paris.
2 nachten verbleven in juni 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 6 jun 2023
Dear Niholas,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for mentioning the good job of our team. We strive to provide excellence at all time and your comment serves as a great support and encouragement.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

6/10 – Redelijk

Vasilis

2 nachten verbleven in mei 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 6 jun 2023
Cher Client,Nous tenions à vous remercier d’avoir pris le temps de partager votre expérience avec nous.Nous prenons chaque commentaire très sérieusement afin d’augmenter notre qualité de service au quotidien. Pour cela, nous vous en sommes reconnaissants. En espérant que vous nous donnerez l’opportunité de vous accueillir de nouveau au sein du Sofitel Paris Baltimore Tour Eiffel, Cordialement,

10/10 – Uitstekend

Carlos

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 30 mei 2023
Cher Carlos,Merci infiniment de votre notation 10/10.Nous sommes impatients de vous accueillir à nouveau au sein de votre Maison Parisienne,Bien cordialement,

8/10 – Goed

Jan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very beautiful hotel with a good breakfast. But it is too expensive.
4 nachten verbleven in mei 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 18 mei 2023
Dear Jan,It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel. Thank you as well for your feedback about the price.We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 – Uitstekend

Nikola

1 nacht verbleven in mei 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 6 jun 2023
Cher client,Nous vous remercions infiniment pour votre notation sur Expedia.Nous sommes impatients de vous accueillir à nouveau au Sofitel Paris Baltimore Tour Eiffel.Bien cordialement,

10/10 – Uitstekend

Dahl Scott, Ajax

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our 3rd stay at the Baltimore and I must admit that the quality of service has improved considerably over the last few years. The Baltimore is our home away from home! This was our first time enjoying the breakfast...what a delightful way to start our day with a delicious hot breakfast and ample buffet options. Of course the location is perfect for travelers who want to be walking distance to all the sites yet located in a nice quiet neighbourhood. Can't wait to go back!
5 nachten verbleven in mei 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 10 mei 2023
Dear Scott Dahl,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in Paris and to receive now your positive feedback. I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one, and more. Sincerely,

10/10 – Uitstekend

Eduardo, Orlando

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fabulous Hotel
4 nachten verbleven in maart 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 6 apr 2023
Dear Eduardo,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback, specially with this word: "fabulous". I will share your comments with our entire team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 – Uitstekend

Keyon

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Close to the Arc de Triomphe and Eiffel Tower. Hotel is clean and nice. Staff is pleasant and welcoming. A few nice cafes along the street. Western Union and GAP store also in the area. Was great for a 3 day stay.
3 nachten verbleven in maart 2023
Reactie van Adrien Falémé - Guest Experience & Quality Manager op 1 apr 2023
Dear Keyon,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It was a real pleasure to welcome you in our parisian property and to receive now your positive feedback.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

MOHAMMED

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2023
Reactie van Adrien op 14 mrt 2023
Cher client,Merci infiniment de votre notation sur Hotels.com.Nous sommes impatients de vous accueillir à nouveau au sein de notre maison parisienne.Bien cordialement,

8/10 – Goed

Alexandre Dube

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Location is excellent, service is hit and miss in my opinion. Some of the staff were super helpful and willing to jump in which was nice but some other staff seem blazed. The building itself need a refresh it is not in the best of state for a 5 stars hotel. We were lucky to have a balcony and a table/chair outside but we only had 1 chair and most other balcony from what we saw didn't even had chairs or table at all. Would recommend tho as the price/value is good.
6 nachten verbleven in februari 2023
Reactie van Adrien Falémé - Guest Relation Manager op 22 feb 2023
Dear Client,We would like to thank you for sharing your feeback on Expedia.It is a true pleasure to read you had an enjoyable stay at Sofitel Paris Baltimore Tour Eiffel.I am sorry that we did not meet your expectations about our historic building and some attitude of our team. I would like to apology for this image you have perceived of our hotel. We take every guest comment very seriously at as this helps us improve on the excellent service that we pride ourselves in. Please rest assured that we will follow up on your feedback and take all the necessary steps to improve our services.I do hope we get the opportunity of welcoming you back to the hotel to win you back as a valued client.Sincerely,

10/10 – Uitstekend

lynn

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location lovely hotel & staff where very helpful nothing to much
Reactie van Adrien Falémé - Guest Relation Manager op 24 dec 2022
Dear Madam Lynn,We very much appreciate your comments on Expedia regarding your stay at the Sofitel Paris Baltimore Tour Eiffel. It is always a pleasure to receive positive feedback and a 5 stars. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

10/10 – Uitstekend

Benjamin

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent rapport qualité-prix 2 pas du Trocadero
L'hôtel est très bien situé, les chambres sont bien équipées, et le personnel très chaleureux.
1 nacht verbleven in december 2022
Reactie van Adrien Falémé - Guest Relation Manager op 13 dec 2022
Cher Monsieur Benjamin,Nous sommes ravis que votre récent séjour chez nous ait été à la hauteur de vos attentes!Notre proximité avec la Tour Eiffel et le Trocadéro est effectivement un atout de taille.Nous vous remercions sincèrement pour vos compliments sur notre équipe, que nous leur transmettrons avec plaisir.En espérant vous accueillir prochainement à nouveau au Sofitel Paris Baltimore Tour Eiffel,Sincères salutations,

4/10 – Matig

Amanda

10/10 – Uitstekend

Anthony

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed our stay 100%
It was a family birthday celebration and we enjoyed our stay with Sofitel completely. The hotel staff is patient and accommodating. The location was superb. We would highly recommend the hotel to families and friends. 非常愉快的住店经历。即使我法语讲不太利落，酒店员工都还是很有耐心，给予了很多的帮助。酒店位置很好，购物都很方便。极力推荐。
5 nachten verbleven in oktober 2022
Reactie van Adrien Falémé - Guest Relation Manager op 2 nov 2022
Dear Client,We very much appreciate your comments regarding your stay at the Sofitel Paris Baltimore Tour Eiffel and our location. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,

8/10 – Goed

kathy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in oktober 2022