Geachte Lisa,Hartelijk dank voor uw feedback over uw recente verblijf. We waarderen uw opmerkingen over de entree en nemen nota van uw opmerkingen over de muffe geur in de gangen. We begrijpen dat een schone omgeving van het grootste belang is en bieden onze oprechte excuses aan voor het ongemak dat u heeft ervaren in uw kamer.Het spijt ons dat de kamer niet voldeed aan de verwachtingen wat betreft netheid. Dit is niet het niveau van service dat we streven na. We zullen onmiddellijk stappen ondernemen om de kwestie aan te pakken en ervoor te zorgen dat dit in de toekomst niet meer voorkomt.We waarderen uw eerlijkheid en hopen dat u ons nog een kans geeft om uw verwachtingen te overtreffen tijdens een toekomstig verblijf.Met vriendelijke groet,

Dear Jo,Thank you for sharing your feedback. We're pleased to hear that you had a nice experience during your stay. We appreciate your comment about the breakfast, and we will take it into consideration for future improvements.If there are specific aspects of the breakfast that you believe could be enhanced, please feel free to provide additional details. We value your input, and we hope to have the opportunity to welcome you back for another pleasant stay.Best regards,Theo

Bonjour, Nous vous remercions pour votre commentaire et sommes heureux que nos services vous aient plus. N'hésitez pas a revenir ce sera avec un grand plaisir que nous vous accueillerons !

Good morning,We thank you for your comment and are happy that you enjoyed your stay. For a future visit, do not hesitate to call reception if you wish to add equipment to your room!

Bonjour Sophie, Nous vous remercions pour votre commentaire et sommes très heureux que votre séjour ainsi que nos prestations vous ai plu ! n'hésitez pas a revenir ce sera avec grand plaisir !

Good morning,We thank you for your comment and are happy that you liked our suites.For the shuttle, with the work at the TGV station we are trying as best we can to offer you a free and as simple service as possible. We are open to all possible suggestions for improvement. Thank you.

Hello, We thank you for your comment and are happy that our services have benefited you.We are open to any suggestions for improvements for our hotel. Thank you for your suggestions, we will do our best to improve!

bonjour cher client. nous sommes heureux de connaître votre bonne expérience avec nous et que votre séjour ait été confortable et paisible. rendez-nous visite une prochaine fois afin que nous puissions vous accueillir à nouveau. Merci pour votre commentaire.

good evening dear client. we are happy to know that you have had a great experience in our hotel. thank you and come next time.

Good morning,We thank you for your comment and are happy that you liked our restaurant.Don't hesitate to come back!

Bonjour Nicolas, Nous sommes navrés que nos prestations ne vous aient pas plu. Le bien être de nos clients est une priorité pour nous. Nous nous améliorerons en prenant en compte vos réclamations. Cordialement

Good morning,We thank you for your comment and are happy that you liked our location and made your stay easier.

Bonjour, nous vous remercions pour votre commentaire et sommes heureux que notre établissement vous ai plu.

Bonjour, Nous vous remercions pour votre commentaire. Nous nous améliorons chaque jours avec vos suggestions afin d'offrir le meilleur service possible a nos clients ! N'hésitez pas a revenir !

Good evening it is our duty to serve our clients and make them comfortable. we are happy to know about your good stay with us. come visit us next timethank you

Bonjour, Nous vous remercions pour votre commentaire et vos suggestions d'améliorations, ce détail sera réglé a l'avenir.N'hésitez pas a revenir !

Good evening dear client thank you for your comment and come next time.Have a nice day

Good evening dear client thanking you for your review. visit us next time.have a nice day

Dear Guest,We apologize for the inconvenience you experienced with the wake-up call service during your recent stay. Your feedback is important to us, and we regret any distress caused by this oversight.We will investigate this matter further to ensure that our wake-up call procedures are improved and that guests receive prompt and reliable service in the future.Thank you for acknowledging the convenient location of our hotel. We hope to have the opportunity to welcome you back and provide you with a more seamless experience.Kind regards,Theo

Dear Sharon,We apologize for the inconvenience and frustration you experienced with our airport shuttle service. Your feedback is valuable to us, and we sincerely regret any inconvenience caused by the lack of response and the incorrect drop-off location.We will address these issues with our shuttle service team to ensure that communication is improved and that our guests receive accurate and timely transportation in the future.Thank you for bringing this to our attention, and we hope to have the opportunity to regain your trust on a future visit.Best regards,Theo

Bonjour SAUL, Nous vous remercions pour votre commentaire et sommes heureux que les services proposés par notre personnel vous ai plu.

Dear Navjot,Thank you for taking the time to share your feedback with us. We're pleased to hear that you enjoyed the spacious and clean room, as well as the friendly service from our staff. We're also glad that you found our shuttle service convenient for your travels.Your comments are appreciated and will be shared with our team to continue providing excellent experiences for our guests.We hope to have the opportunity to welcome you back for another pleasant stay in the future.Best regards,Theo

Dear Jessica,Thank you for your wonderful feedback! We're delighted that you enjoyed your experience at our hotel, particularly appreciating our friendly staff, the location, and the cleanliness of our property.Your satisfaction is our priority, and we are thrilled to receive a perfect rating from you.We look forward to welcoming you back for another enjoyable stay in the future.Best regards,Theo

Dear Natalie,Thank you for your positive feedback! We're thrilled to hear that you enjoyed your room amenities, including the teas, biscuits, and quality linens.Providing a comfortable and enjoyable experience for our guests is our goal, and we're delighted that you appreciated the details during your stay.We hope to welcome you back for another amazing experience in the future!Best regards,Theo

Bonjour, Nous vous remercions pour votre note est espérons vous revoir prochainement au seins de notre établissement.

Bonjour Madame Natalie, Nous vous remercions infiniment pour votre note parfaite ! Votre satisfaction est notre plus grande récompense. Nous espérons avoir le plaisir de vous accueillir à nouveau très bientôt pour un autre séjour mémorable.Cordialement,Theo

Dear Nathaniel,We apologize for the inconvenience you experienced during your stay. It's disheartening to hear that our accommodations did not meet your expectations and lacked the amenities as described in the rental information.Ensuring that our guests have a comfortable and enjoyable stay is our top priority, and we regret that we fell short in this instance. Your feedback is valuable to us, and we will take immediate steps to address the issues you've raised to ensure that such discrepancies do not occur in the future.Please accept our sincere apologies for any inconvenience caused, and we hope to have the opportunity to restore your faith in our establishment on a future visit.Best regards,Theo

Good morning,We are sorry that your stay did not go as you would have liked. We will do everything possible to improve and thus offer a service that better meets your expectations.We hope to see you again very soon in our establishmentSincerely

Bonjour, Nous somme ravis que votre séjour ce soit bien déroulé. n'hésitez pas a revenir dans notre établissement !

Bonjour, Nous vous remercions pour votre note et espérons vous revoir dans notre établissement

Dear Madam Nadine,Thank you for sharing your feedback with us. We're delighted to hear that you found our property clean and well-presented.We apologize for any inconvenience you experienced regarding our shuttle pick-up policy. Your feedback is valuable to us, and we will review our procedures to see if there's any flexibility we can offer in such situations.We appreciate your understanding and hope to welcome you back for another pleasant stay in the future.Best regards,Theo

Dear Marie-claude,Thank you for sharing your positive experience with us! We're delighted to hear that you found our hotel affordable, convenient, and enjoyed the good breakfast. It's great to know that our shuttle service was on time and met your needs.We appreciate your kind words and are thrilled to hear that you plan to use our hotel again in the future. We look forward to welcoming you back for another comfortable stay.Best regards,Theo

Cher Roddy,Merci d'avoir partagé votre évaluation avec nous. Nous sommes heureux de constater que dans l'ensemble, votre séjour a été agréable.Cependant, nous notons également que certaines lacunes ont été identifiées. Vos commentaires sont précieux pour nous et nous aideront à améliorer nos services.Nous espérons avoir l'occasion de vous accueillir à nouveau et de vous fournir une expérience encore plus satisfaisante lors de votre prochaine visite.Cordialement,Theo

Dear Hicham, Thank you for sharing your feedback on your recent stay. We apologize for any inconvenience caused by the outdated feel of our hotel, especially considering its four-star rating. Additionally, we regret that the king-size bed, comprised of two single beds, did not provide the level of comfort you expected, and we are sorry to hear about the discomfort you experienced with the springs. Your comfort is of utmost importance to us, and we will take your comments into consideration as we strive to improve our guest experience. We hope to have the opportunity to welcome you back in the future and provide you with a more satisfactory stay.Theo

Cher David, Nous vous remercions infiniment pour votre excellent score et vos gentils mots ! Nous sommes ravis d'apprendre que vous avez apprécié votre séjour et trouvé notre chambre très spacieuse. Nous sommes également heureux de savoir que vous avez trouvé nos installations de transport vers l'aéroport pratiques.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite et de vous offrir une autre expérience mémorable !Cordialement,Theo

Cher Monsieur Romain, Nous vous remercions sincèrement d'avoir partagé votre retour positif sur votre récent séjour parmi nous. Nous sommes ravis d'apprendre que vous avez reçu un accueil chaleureux et que notre réceptionniste a été à la hauteur de vos attentes.Nous sommes également enchantés de savoir que vous avez trouvé notre hôtel propre et que vous avez été satisfait(e) des services proposés. Vos aimables mots seront partagés avec notre équipe, car ils constituent une source de motivation pour continuer à offrir un service excellent.Nous espérons avoir le plaisir de vous accueillir à nouveau pour un autre séjour agréable.Cordialement,Theo

Dear YounessThank you for your feedback. We're glad to hear that you found our hotel to offer a good price-quality ratio and that you found it clean and practical. Your satisfaction is important to us, and we're pleased to know that we met your expectations. We look forward to welcoming you back again in the future.Best regards,Theo

Dear Smouts,Thank you so much for your perfect rating! We are absolutely delighted that your stay with us met all your expectations. Your satisfaction is our greatest reward.We hope to have the pleasure of welcoming you back again very soon for another memorable experience.Best regards,Theo

Cher Monsieur Georges,Nous vous remercions sincèrement d'avoir partagé votre expérience positive suite à votre séjour parmi nous. Nous sommes ravis d'apprendre que vous et votre épouse avez été agréablement surpris et que vous avez trouvé notre personnel très agréable. Votre recommandation signifie beaucoup pour nous.Nous sommes impatients de vous accueillir à nouveau lors de votre prochaine visite.Cordialement,Theo

Dear Richard,Thank you for sharing your feedback regarding your recent stay. We're sorry to hear about the issues you encountered during your time with us.We apologize for the lack of dishes and cutlery in your room and for the inconvenience regarding the bathroom window and privacy. Your comments regarding cleanliness have been noted, and we will address this with our housekeeping team to ensure such oversights are rectified.Regarding the limited restaurant hours and the inconvenience of being directed to a restaurant further away, we apologize for any inconvenience caused. We will review our communication and ensure that guests are provided with accurate and helpful information about nearby dining options.Your feedback is valuable to us, and we appreciate you bringing these issues to our attention. We hope to have the opportunity to welcome you back in the future and provide you with a much-improved experience.Sincerely,Theo

Dear Robert,Thank you for sharing your feedback regarding your recent stay with us. We're pleased to hear that you found the room clean and the property nice.However, we apologize for falling short of your expectations regarding the dining experience. Providing high-quality dining options is important to us, and we regret that we did not meet your expectations in this regard. Your comments will be shared with our culinary team for improvement.We appreciate your valuable feedback, and we hope to have the opportunity to exceed your expectations in all aspects of your stay during your next visit.Sincerely,Theo

Dear Elissa,We apologize for the inconvenience you experienced with our airport shuttle service. We understand the frustration this may have caused and sincerely apologize for falling short of your expectations.Your feedback is valuable to us, and we will review our shuttle service procedures to ensure that such issues are addressed promptly and effectively. We strive to provide a reliable and convenient shuttle service for our guests, and we regret that we did not meet this standard during your stay.We appreciate your understanding and hope to have the opportunity to regain your trust in the future.Sincerely,Theo

Bonjour, Nous vous remercions pour votre note. Le bien être de nos clients est une priorité pour nous. N'hésitez pas a renouveler votre expérience dans notre hôtel.

Dear Adolfo,Thank you for your feedback regarding your recent stay with us. We're pleased to hear that you found our hotel conveniently located near the airport and that you enjoyed the breakfast.However, we apologize for the inconvenience of the cold room. Your comfort is important to us, and we will address this issue with our maintenance team to ensure that the heating systems are functioning properly in all guest rooms.We appreciate your comments and hope to welcome you back for a more comfortable stay in the future.Best regards,Theo