Receptie

Beoordelingen van Amber Residence

3 out of 5
Amber Residence
195Prabaramee Rd, Patong, Phuket

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 21 van 55 beoordelingen" "
Gastenscore: 8 - Goed. 16 van 55 beoordelingen" "
Gastenscore: 6 - Redelijk. 10 van 55 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 55 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 55 beoordelingen" "

7,8/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

3,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Slecht management
Geen warm water in de badkamer, tv defekt en defekte lampen ! Het ontbijt is pover. Management kan veel beter !!!
7 nachten verbleven in december 2017
Dear guest, Bedankt voor je feedback. En sorry voor het ongemak. We zullen uw feedback nemen om te verbeteren. Voor betere service. Beste wensen.

8/10 – Goed

Paul Siegfried

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
22 nachten verbleven in december 2023
Reactie van Oscar Nobili op 31 dec 2023
Thank you so much for your comments, much appreciated

2/10 – Ontzettend slecht

Aw Yong

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Nathaniel

4 nachten verbleven in augustus 2023
Reactie van Osky op 6 sep 2023
Thank you so much

10/10 – Uitstekend

Sangheui

1 nacht verbleven in augustus 2023
Reactie van Osky op 28 aug 2023
Thank you very much. Hope to see you again soon

6/10 – Redelijk

matloob

15 nachten verbleven in januari 2023
Reactie van Oscar op 31 mrt 2023
Thank you for your review

10/10 – Uitstekend

Dariusz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place
Nice rooms, next to a beach
3 nachten verbleven in september 2019
Reactie van oossy28 op 7 sep 2019
Thank you very much for your comments We hope to see you again at our hotel sometime in the next future Best Regards Oscar Nobili

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Sạch sẽ, thoáng mát, chủ khách sạn mến khách. Nói chung là OK
3 nachten verbleven in augustus 2019
Reactie van oossy28 op 3 sep 2019
Thank you for your comments We hope to see you again at our hotel Best Regards Oscar Nobili Amber Residence Patong Beach

8/10 – Goed

Elena

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Номера очень чистые, уборка в номере каждый день, местоположение-отличное, пляж в 3 минутах, рядом много кафе, супермаркетов, хозяин отеля всегда готов помочь и доброжелателен. Номера не большие, лифта нет, но это полезно подниматься пешком.
8 nachten verbleven in maart 2019
Reactie van ossy28 op 6 mei 2019
Thank you very much for your comments. Glad you liked it and hope to see you again in the next future. A big hug Oscar Nobili

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff and owner are great. Rooms are clean and location is a 2 min walk to patong beach. And they rent motorbikes 👍
1 nacht verbleven in maart 2019
Reactie van oossy28 op 29 mrt 2019
Thank you so much for your comments, we hope to see you again at Amber in the next future. Best Regards Oscar Nobili

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2019
Reactie van oossy28 op 30 mrt 2019
Many thanks for your comments, much appreciated. Hope to see you again sometime in the next future Best Regards Oscar Nobili

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was great the owner is just a great guy, location is perfect, and on my last day I realized they rent motorbikes. That is a must do. Rooms are clean well kept and comfy. And food is good too. It’s off the noisy Bangla area but close enough to walk if you choose. Highly recommend
1 nacht verbleven in maart 2019
Reactie van oossy28 op 30 mrt 2019
Many thanks for your comments, much appreciated. Hope to see you again sometime in the next future Best Regards Oscar Nobili

6/10 – Redelijk

Eugene, Bangkok

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Owner very friendly and helpful. Room condition dated But you got what you pay for, Overall, good value for money
2 nachten verbleven in maart 2019
Reactie van oossy28 op 10 mrt 2019
Thank you Eugene for your review. Hope your stay with us was good enough for you and to see you again sometime in the next future. Best Regards Oscar Nobili

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Owner very friendly and helpful. room condition dated, overall, good value o
2 nachten verbleven in maart 2019
Reactie van oossy28 op 30 mrt 2019
Many thanks for your comments, much appreciated. Hope to see you again sometime in the next future Best Regards Oscar Nobili

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in februari 2019
Reactie van oossy28 op 2 apr 2019
Great > Thanks very much, hope to see you again in the next future Oscar Nobili

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
4 nachten verbleven in februari 2019
Reactie van oossy28 op 2 apr 2019
Great > Thanks very much, hope to see you again in the next future Oscar Nobili

8/10 – Goed

Geverifieerde reiziger

4 nachten verbleven in februari 2019
Reactie van oossy28 op 2 apr 2019
Great > Thanks very much, hope to see you again in the next future Oscar Nobili

10/10 – Uitstekend

Dariusz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place
Nice and clean rooms. One minute walk to a beach. They also have a restaurant with great Italian food made the real Italian way.
3 nachten verbleven in januari 2019
Reactie van oossy28 op 4 feb 2019
Many thanks for your comments, much appreciated. Hope to see you sometime in the next future, wish you good health and prosperity in the meantime. Ciao Oscar Nobili

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, comfort kamer
3 nachten verbleven in januari 2019
Reactie van oossy28 op 11 jan 2019
Thank you for your comments, much appreciated. Hope to see you again in the next future Best Regards Oscar Nobili Mob +66966523271

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
At check in time, was told that reservation was cancelled by Expedia. After suggesting that we both call Expedia together, owner became cooperative, and "did me a favor". I got room 45. Balcony was 1 meter by 2 meters, faced wall of next building, that was 1 meter away. The room was noisy. Owner tried to blame next building, but inside wall was shaking. Some pump went off every 30-45 seconds with a thud. Slept 3 hours each night. Room looked modern. But owner is either playing games or just does not read his bookings too well.
5 nachten verbleven in december 2018
Reactie van oossy28 op 7 jan 2019
Goodday Peter, Thanks for your review. At time of you checking in YOU admitted your previous cancellation might have caused confusion. I do not do favour, I simply hate leaving people alone and sleeping under the stars We managed to give you a de-luxe twin room (the one you booked and was available at time of you checking in) The noise was generated by the engine pumping water into the refrigeration system of Family Mart next door. This may have caused some problems the first two days, BUT, since we spoke and complained with Family Mart, on 30/12, problem was solved and not more noise. Same day, our House keeper confirmed to you problem solved. It means the last three or four nites you should not have had any problem at all and sleep well. Am not playing games, this is pure business, it is called hospitality business, show me the camel, pay for the camel.

10/10 – Uitstekend

Christina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great choice!!!
We had a really pleasant stay at Amber residence! The owner named Oscar was an excellent Profesional and he did for us everything that was possible to make our vacations perfect! He helped us with everything even book taxis and island tours in really good prices! The breakfast wasn't fancy but it was really good. Also the Italian foods that they make to their restaurant is brilliant, we had lazagnia and I totally recommend if you stay there to taste it. Only two negatives : there was traffic noise in the night and they need to renew their towels. But these 2 things must not keep you away from booking there. It was totally worth it! Thank you Oscar for everything and hope to see you again!!!!
10 nachten verbleven in december 2018
Reactie van oossy28 op 1 jan 2019
Thank you Chritina for your comments, hope to see you again in the near future. Say hello to your brother and fiance, wish you all the best for a 2019 full of health, happyness and plenty of money. Ciao Oscar and Claudia

8/10 – Goed

Anne

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jewel in Phuket I sure go back 😃
Beautiful room with bath & terrasse, closed to the beach, seven eleven shop all night open, laundry... owners are lovely couple. Good restaurant at this hotel with amazing New Zealand steak. Price quality perfect !
7 nachten verbleven in december 2018
Reactie van oossy28 op 24 dec 2018
Thank you for your comments, much appreciated. We hope to see you guys again at our hotel in the near future. Merry Christmas and happy and prosperous New Year Oscar and Claudia

10/10 – Uitstekend

Lyubomir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel with excellent services. Send me better offer for next year.
8 nachten verbleven in november 2018
Reactie van oosy28 op 20 dec 2018
Thanks a lot for your comments. look forward to seeing you next yer, rest assured of our best service and most competitive rate per night Best Regards Oscar Nobili

4/10 – Matig

Ray

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Just one of the day. The day we check in the water supply having problem. What the use of logging place without good water to clean one self after a tire day. The stair at night also without night light. Not a late party goers place. Check out just one day.
3 nachten verbleven in november 2018
Reactie van oscar op 2 dec 2018
Thank you for your comments As explained to you,our hotel had a problem because there were road works not far from us and they cut the water supply off several times that week. With no water supply in our cistern, the pump did not work properly and no enough power to push water up to second and third floor. We are sorry for any inconvenience you had but, please understand, it was a problem behind our control. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid
1 nacht verbleven in november 2018
Reactie van oscar op 2 dec 2018
Thank you for your comments. Hope you liked your stay at AMBER and to see you again sometime in the next future. Best Regards

10/10 – Uitstekend

Patric

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Von mir gibt es eine 8 von 10 Punkten 😊
Das Hotel war super schön vor allem für diesen Preis war es mehr als gut.An der Sauberkeit im WC müsste man noch etwas arbeiten aber im gross und ganzen super.
6 nachten verbleven in augustus 2018
Reactie van Ossy28 op 12 sep 2018
Dear Patric, It was nice meeting you and having you in our hotel. Hope we can see each other again in the mid future. Best Regards Oscar Nobili

6/10 – Redelijk

麻煩的香港人Jack

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Seems...room 205 (the 2th floor the last room on the right hand side) Bad: 1. The door of terrace can't close completely. 2. Many many ants (above 100s) come in from the this gap! Gap > refrigerator > sofa > bed! Actually, they pass through the bed to other place, so just a few ants on the bed. 3. The door between two room didn't lock. I open the door saw someone sleeping in the next room ~_~""" I close and lock the door immediately. 4. The light in the room a bit dim Good: 1. Nice staff 2. Clean room 3. Cheap, really cheap 4. Near patong beach, walk 3-4mins *to staff, pls fix the terrace's door. it is a nice hotel :)
1 nacht verbleven in april 2018
Reactie van amber op 21 mei 2018
Thanks for your comments We are very sorry about the problem. We have modified and improved We apologize for the inconvenience. If we are ready to serve again.

2/10 – Ontzettend slecht

Mike

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
katastrophale Organisation!!
4 Wochen im Voraus gebucht. Nach einer langen Anreise bin ich dort angekommen und es hat mich ein Italiener an der Rezeption empfangen. (sehr nett aber nur wenig englisch Kenntnisse) DAS HOTEL WAR AUSGEBUCHT KEINE ZIMMER VORHANDEN!!!??? Das Hotel hat mich dann nach langem diskutieren 10m weiter in ein anderes gesteckt (weis den Namen nicht mehr) - Zimmer sehr klein (abgestuft) - Sehr lautes Umfeld - Insekten im Zimmer - klapperndes Fenster die ganze Nacht - Morgens um 6 wurde auf dem Dach gehämmert. Ich habe mich trotzem entschieden dort eine Nacht zu übernachten, weil es schon Abends um 11war. Fazit: einfach nur schreklich!
5 nachten verbleven in februari 2018
Reactie van pietro op 2 mrt 2018
Hallo. Leider war dieses kleine Problem nicht unsere Schuld, und es war ein Problem mit dem Agentursystem. Wir entschuldigen uns nochmals für diese Unannehmlichkeiten. Mit freundlichen Grüßen

4/10 – Matig

Ufuk

Negatief: Netheid, personeel en service en comfort kamer
Kirli carsaflar ve hic gormedigim bir resepsiyonist . Ilginc
1 nacht verbleven in februari 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Rauhallisempaa Patongin aluetta
Huone OK perushuone,. mutta ikkunasta/pieneltä parvekkeelta surkea näkymä kapean kujan toisella puolella olevaan rähjäiseen seinään. Huoneessa ilmastointi, mutta respassa ja pienessä ravintolassa ei. Ei uima-allasta. Aamupala niukka.
7 nachten verbleven in november 2017
Dear guest, Kiitos kommenteista Ja anteeksi aiheutunutta haittaa. Otamme palautetta parantaa. Palvelu on vielä parempi. parhain terveisin.

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
Satisfactory stay
Stayed here for 8 days. Quiet location close to the beach at a reasonable price. Staff were accomodating ( even those with limited English). Negative points: air condition was noisy/ occasionally dripping with water. Daily towel change however poor deep cleaning/mopping of floor. Do not leave loose change on the table as this will be gone when you get back to your room. Started tipping cleaner to prevent any awkward situation.

6/10 – Redelijk

D Brian, San Francisco

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Economy Only
This hotel was really inexpensive by American standards. The room was reasonably clean but the A/C and wifi did not work. It is very close to the beach, restaurants, and shopping. The staff were friendly and helpful.

2/10 – Ontzettend slecht

AMBRE, Dardilly

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rien à voir avec les photos. Aucun entretien . Chambre sale. Très déçu!!!

10/10 – Uitstekend

Johanna

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

Sam, Malaysia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
-Little far from busy street -Just rent a motor nearby for a very convenience trip to go around -Very friendly staffs -Just ride along and enjoy the breeze -The best part is every morning got great local foods in the morning!! I miss that very much! -just the floor was oily, I guess they didn't mop it but it's very comfort room! Highly recommended!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value for your money
Great room for a great place. The room had a few ants and the blinds in the shower haven't been cleaned for a long time. Staff was friendly. Beach is a five minute walk. Quiet area to stay in, with all of the bars being a 20 minute walk away.

10/10 – Uitstekend

Irina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Bruno, Hundested

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hyggeligt lille hotel på en travl gade
Fint lille hotel, du betaler for hvad du får. God service. Personalet er meget venlige. Ville vælge samme hotel igen.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Would recommend but read this review!!!
The hotel is nice and by UK standards quite cheap. The pictures are better than the reality, they have probably been taken when the hotel was just refurbished (looks like 10 years ago). It doesn't look like the management have invested in proper maintenance as it's quite run down which is a shame as it would have been a good place to stay if you're not a snob. Can't complain about cleanliness and service but the overall condition let's it down. We stayed in three different rooms (because we were travelling in between): one had ants in the bathroom, one had low water pressure the third didn't have proper water temperature control. On the plus side the staff were great, breakfast was nice, great location (beach minutes away), shop next door, lively street to feel safe. If you're on a budget and are there to explore then it's a good place to stay.

4/10 – Matig

Ulrika, Sverige

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Ganska mycket trassel
Jag och min sambo bodde pa hotellet under tva veckor. Det var ganska mycket trassel. Vi fick forst ett rum dar safetyboxen inte satt fast och inte fungerade. Vi saknade aven fjarrkontrollen till tv:n sa den inte gick att anvanda. Vi sa till om dessa saker och fick byta rum till ett mindre rum. Dar fungerade det mesta forutom nagra av lamporna. Vi sa till om det men det fixades aldrig. Trist att inte kunna lasa pa kvallen. I var bokning ingick aven frukost som vi hade betalat och papper pa. Hotellet nekade detta. En dag hade vi inget vatten pa rummet sa det gick inte att ga pa toaletten eller duscha. Balkongen pa rummet var sa liten sa dar gick det bara att sitta en person. Trots alla problem sa var hotellrummet ganska mysigt och det var nara till stranden. Lag dock pa en valdigt trafikerad gata.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Shame about the booking system
Sadly when I arrived they were full, the front desk were friendly but in the end I ended up finding somewhere else on my own. Still haven't received a refund.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Budgethotell nära stranden
Trevlig personal och ok hotell. Sköna sängar dock taskig balkong

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good location good price good service
we went there with 4 friends and they gave us two master connected rooms, it was great to have both rooms connected with a door. Price is good, staff very helpful and friendly, the hotel is just 1 minute walk from the beach.

10/10 – Uitstekend

Allan Kirkeby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Tine, Norge

Positief: Personeel en service
God service!
Koselig lite hotell, med veldig god service. Nær beliggenhet til stranden, og utenfor støy fra Patong sentrum. Greit i forhold til prisen!

10/10 – Uitstekend

Merdan, Turkmenistan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good stay!
Very nice small hotel. Located in the north part of Patong beach (quite at night, not so many nightclubs and cafes around). The beach is 5 minute walk, and Jungceylon Mall/Bangla Road is about 15-20 minute walk from the hotel. The staff was very helpful and nice.

10/10 – Uitstekend

Andreas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Kirill, Moscow

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Thank you Amber Residence
I was staying in a Deluxe room on the 4th floor (the hotel has no elevator)which was very clean and spacy enough for two. This room has no view to please your eyes but it does have one serious drawback: the inside door to the adjacent room; this means that if you have hotel guests next door from you, you will hear every word they say and every noise they produce. I was lucky, I had no next door neighbors. The hotel is located 150 meters from the beach in a quiet northern part of Patong and only 15 min stroll to Patong center. The hotel staff was super friendly, especially receptionist Jenni and her father, and I felt like home. All said, Amber Residence is a nice place for a short stay in Patong Beach and definitely a good value for the money.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Yuri

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer