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Beoordelingen van Citrus Patong Hotel by Compass Hospitality

4 out of 5
Citrus Patong Hotel by Compass Hospitality
222 Ratuthit Songroipi Road, Patong, Phuket

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 82 van 207 beoordelingen" "
Gastenscore: 8 - Goed. 88 van 207 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 207 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 207 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 4 van 207 beoordelingen" "

8,8/10

Netheid

8,6/10

Personeel en service

7,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mooie prijs kwaliteit
Is een ideaal hotel voor mensen die niet op zoek zijn naar de grote luxe, maar wel een goed hotel zoeken. Prijs kwaliteit zeker in orde. Goede kamer en mooi onderhouden.

8/10 – Goed

Will

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good pool, good breakfast. Staff was friendly and helpful
4 nachten verbleven in januari 2024

8/10 – Goed

Kuti

5 nachten verbleven in december 2023

4/10 – Matig

Reeveenesh

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The male receptionist is very rude. Take note of that guy. Hotel is in good location. Heater water pressure is bad. Bed quality not that comfortable. Breakfast choices are limited.
4 nachten verbleven in december 2023
Reactie van Wanwisa Banjongsiri op 12 dec 2023
Dear Veeneenesh,Thank you for taking the time to tell us about your experience. We appreciate your comments. Firstly please accept my sincere apologies for the lapse in service you experienced at the front desk. I have already shared your feedback with the Hotel manager and corrective action will follow. I hope your next stay will be more pleasant than the previous one. Your feedback gives us the opportunity to work on our shortfalls and enhance our facilities.sincerely,Wanwisa Banjongsiri

8/10 – Goed

Nadija

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Alles Gut bis auf das Frühstück aber das ist wohl in ganz thailand so ohne käse und nur toastbrot und mini croissant. Besser ohne frühstück buchen und im supermarkt brot und käse kaufen 😁
13 nachten verbleven in november 2023
Reactie van Wanwisa Banjongsiri op 12 dec 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerely,Wanwisa BanjongsiriHotel Manager

10/10 – Uitstekend

Kylee

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great hotel!!
5 nachten verbleven in november 2023
Reactie van Wanwisa Banjongsiri op 12 dec 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerelyWanwisa BanjongsiriHotel Manager

10/10 – Uitstekend

Javier

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Muy buen hotel
Buen wifi, personal muy amable, buena zona. Me gusta mucho
7 nachten verbleven in november 2023
Reactie van Wanwisa Banjongsiri op 12 dec 2023
THANK YOU for staying with us and sharing your experience with fellow travelers.Its great to read that you really enjoyed your holiday experience with us. We strive to turn moments into memories for all our guests and I am pleased to hear that our team delivered friendly and cheerful service. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our servicesSincerely,Wanwisa BanjongsiriHotel Manager

2/10 – Ontzettend slecht

Abdulaziz

Reisde met familie
Negatief: Netheid, personeel en service en voorzieningen
The hotel is classified as 4 stars, but it is not 4 stars, but rather one star. The staff are very unhelpful. The furniture is old. The rooms are very dirty. The quilt and bed have a bad smell. Luggage service is non-existent. You have to carry the bags yourself.

10/10 – Uitstekend

Øistein

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Det eneste negative er at sengene er støvete under lakenet. Den form for støv er helseskadelig for allergikere. Støv inni i senga
13 nachten verbleven in juni 2023

8/10 – Goed

Jarl

3 nachten verbleven in april 2023

10/10 – Uitstekend

donald

8 nachten verbleven in april 2023

4/10 – Matig

jason

2 nachten verbleven in april 2023

8/10 – Goed

Matthew

5 nachten verbleven in april 2023

8/10 – Goed

Dean

5 nachten verbleven in april 2023

8/10 – Goed

Tõnis

2 nachten verbleven in maart 2023

8/10 – Goed

Ruben

Reisde met familie
Positief: Personeel en service, comfort kamer
One block from Patong Beach
Citrus is 1 block from Patong Beach, down the street from Hard Rock Cafe, night markets, drug store, 7/11 convenience store. Staff was friendly
7 nachten verbleven in maart 2023
Reactie van Wanwisa Banjongsiri Hotel Manager op 21 mei 2024
Dear Ruben,We are delighted to read that you had an excellent stay and enjoyed staying with us and particularly appreciated the friendliness of our staff and location. It is always encouraging to learn that guests are satisfied with our service as it is what we strive for every day.Once again thank you very much for reviewing our property and we look forward to welcoming you back to the hotel soon.Sincerely

4/10 – Matig

Oskar

4 nachten verbleven in maart 2023

10/10 – Uitstekend

robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten

10/10 – Uitstekend

Edward

3 nachten verbleven in februari 2023

10/10 – Uitstekend

FARID

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
13 nachten verbleven in januari 2023

10/10 – Uitstekend

Kent

4 nachten verbleven in januari 2023

8/10 – Goed

Thomas William

Positief: Personeel en service
Rooms adequate size for 1 person. A lot of noise from other rooms. Needs better soundproofing. Tiny tea cups. Staff very nice and helpful.

8/10 – Goed

Martin

4 nachten verbleven in december 2022
Reactie van kai op 17 jan 2023
Dear Martin, Thank you for taking the time to share your feedback. Your feedback is valuable as it motivates our associates to provide authentic caring hospitality to our valued guests. Sincerely, Sanya Chookamoltorn General Manager

6/10 – Redelijk

Jonas

1 nacht verbleven in december 2022
Reactie van kai op 17 jan 2023
Dear Jonas, Thank you for taking the time to share your feedback. Your feedback is valuable as it motivates our associates to provide authentic caring hospitality to our valued guests. Sincerely, Sanya Chookamoltorn General Manager

10/10 – Uitstekend

Allan

28 nachten verbleven in februari 2020

2/10 – Ontzettend slecht

Ray, Sydney

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nothing that I experienced before. Staff was very rude . Did not get what I booked. And did not get any help full help from them. Felt like a rubbish. I will not go there or recommend that place at all .
7 nachten verbleven in februari 2020
Reactie van Phatcharaphong M. op 10 mrt 2020
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay.
Good place to stay, only downside was the bathroom was tired and could do with a refit. Staff are excellent, especially a lady called Nan on the front desk who was very helpful and courteous x
3 nachten verbleven in januari 2020
Reactie van Dear op 8 jan 2020
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Sondre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Never tried the pool or training-room. But the room where perfect for the price and the location on the hotel was great, and easy to show the scooter and tuc tuc drivers.
3 nachten verbleven in december 2019
Reactie van Dear op 8 jan 2020
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our room.Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very nice
Good hotel with nice staff on a good location .Small pool but not many people there.
2 nachten verbleven in december 2019
Reactie van Dear op 8 jan 2020
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property. Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

10/10 – Uitstekend

Dave, Frankston

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything, clean modern rooms ,staff fantastic
9 nachten verbleven in oktober 2019
Reactie van Dear op 20 okt 2019
Dear Customer, Warm greetings from Aspira Prime Patong ! Thank you for your feedback and stay with us.I will give this feedback to our staff and thank you very much for your love our hotel location and staff service. We hope to service you again in the future. Best Regard, Dear

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2019
Reactie van Dear op 25 aug 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Özgür

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in augustus 2019
Reactie van Dear op 23 aug 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in juli 2019
Reactie van Dear op 24 jul 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great value for the price. Staff was fantastic. Will be back if I am ever in patong again.
2 nachten verbleven in juli 2019
Reactie van Dear op 22 jul 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and you like our good location,cleaning. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

8/10 – Goed

Nur Muhammad Adian

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2019
Reactie van Dear op 17 jul 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service
Clean good location wonderful staff
7 nachten verbleven in juli 2019
Reactie van Dear op 16 jul 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Mr. M G

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Phuket
Very good place and most recommended. Local and all you need is on your doorstep. Only thing is the staff speak barely any English. Like the most of Phuket unfortunately.
2 nachten verbleven in mei 2019
Reactie van Dear op 29 mei 2019
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property.We really appreciated that you like our location.Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

10/10 – Uitstekend

Virginia Marie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in mei 2019
Reactie van Dear op 29 mei 2019
Dear Value customer, Warm greetings from Aspira Prime Patong, Thank you for taking time to reviews our property.We really appreciated that you like our service. Thank you for everything and We hope to welcoming you in next time. For more information and any assistance please do not hesitate to contact us at anytime Best Regards, Hotel Supervisor

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
We had so many problems with everything in the room.
8 nachten verbleven in april 2019
Reactie van Dear op 7 mei 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

6/10 – Redelijk

Clemens, Bonn DE

Positief: Personeel en service
Zimmer zur Straße sehr laut, Pool sehr klein und wird somit nicht genutzt und auch nur gesam 2 Liegen vorhanden. Hatte ohne Frühstück gebucht, zum Glück, da Frühstück viel zu wenig Auswahl und somit zu teuer
20 nachten verbleven in april 2019
Reactie van Dear op 7 mei 2019
Dear Value customer, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. Once again, thank you for your feedback and we very much look forward to welcoming you back again at Aspira Patong in the near future. Sincerely yours, Hotel Supervisor.

10/10 – Uitstekend

Younes

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Au top pour un séjour en hors saison !
Nous avons réservé cet hôtel pour 15 joUrs et nous avons était très satisfait Hôtel très bien situé à 1km environ de bangla road. Il est propre les chambres sont nettoyés tous les jours la climatisation fonctionne très bien 2 bouteilles d eau offerte par jour. Attention rue passante donc le bruit a l extérieur s arrêtait vers 1h du matin à voir en pleine saison pas d isolation pour le bruit ... la piscine un peu petite il n y a que deux transats mais Nous avons eu la chance de l avoir que pour nous car peu fréquentée la salle de sport minuscule juste quelques altéres et un tapis de course. Si vous êtes comme nous que vous prenez juste un hôtel pour dormir alors foncez !! Supérette à côté de l hôtel et de réservation d excursion le personnel y est très sympa !
14 nachten verbleven in maart 2019
Reactie van Dear op 7 mei 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and also the service. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Uitstekend

Intan, singapore,

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love the room. Very clean and comfortable. Staff was friendly.. love the location of the hotel, very near to shopping centre and entertainment. Very convenient. Definitely will be back,soon.
2 nachten verbleven in februari 2019
Reactie van DEAR op 13 mei 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel staff and also the service. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

8/10 – Goed

Jamie

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very good standard hotel for the value.
Very good stay, hotel was in an ideal location for myself, very clean room with large tv,kettle 2x free water per day & sunbed beach towels.only downsides was no coffee or tea provided & very weak WiFi signal.
3 nachten verbleven in januari 2019
Reactie van DEAR op 13 mei 2019
Dear Value Customer, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel. Your feedback will be shared to the team for the good job they are doing and keep it up. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Supervisor

10/10 – Uitstekend

Thomas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfekt hotel, but old Windows with Trafiknoise
This hotel is total perfekt with everything, only 1 thing was NOT good, they have NOT good new Windows and there where total much trafik noise in the room, i Needed to sleep with something in my ears. But room, wc, bed, hotel and lokation was perfekt.
2 nachten verbleven in januari 2019

8/10 – Goed

Ananth

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best hotel in patong...in the heart of everything...
4 nachten verbleven in december 2018
Reactie van yanika op 2 jan 2019
Dear M/M Anonymous, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Manager

10/10 – Uitstekend

GABRIEL

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2018
Reactie van Yanika op 15 dec 2018
Dear M/M GABRIEL, Warm greetings from Aspira Prime Patong! Thank you for taking time to review our hotel on your recent visit in Phuket We are very happy to hear that you love our hotel and also the service. Your feedback will be shared to the team for the good job they are doing. Once again, thank you very much for your review we hope to welcome you to the hotel in the near future. It would be our pleasure to show you our true hospitality. Sincerely yours, Aspira Patong Team Hotel Manager

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent staff. A big thank you especially to the hotel manager and staff.... Will come back soon!!!!!!
4 nachten verbleven in december 2018
Reactie van Yanika op 15 dec 2018
Dear M/M Anonymous, Warm greetings from Aspira Prime Patong Thank you very much for sharing such great feedback on your recent stay. We are thrilled that you found our hotel to be wonderful and that you appreciated so many aspects of your stay with great service and your kind feedback is a true testimony to their efforts. I will be sure to recognize them for their efforts. Once again I would like to thank you for your kind feedback. Meanwhile, the team and I are looking forward to welcoming you back soon for another memorable stay. Sincerely yours, Aspira Patong Team

6/10 – Redelijk

Steven

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Phuket
Nice hotel with comfy bed and nice room. Pool area also nice. However, kettle and cups provided with no coffee or tea?? Wifi good in room but not in communal areas. Room cleaned everyday but not enough toiletries given, toilet roll etc. Good location.
3 nachten verbleven in november 2018
Reactie van EMMA op 22 nov 2018
Dear Customer, Warm greetings from Aspira Prime Patong, Thank you very much for your appreciated in our hotel. we are very sorry that something make you inconvenience. we are pleased to thankyou again for reaching to us. we hope to welcoming you in next future.