2 buitenzwembaden, parasols voor strand/zwembad
Beschikbaarheid controleren

Beoordelingen van Garden Cliff Resort and Spa

5 out of 5
Garden Cliff Resort and Spa
220/21 Moo 5, Soi 16 Naklua, Pattaya, Chonburi

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 75 van 268 beoordelingen" "
Gastenscore: 8 - Goed. 111 van 268 beoordelingen" "
Gastenscore: 6 - Redelijk. 50 van 268 beoordelingen" "
Gastenscore: 4 - Matig. 17 van 268 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 15 van 268 beoordelingen" "

8,2/10

Netheid

7,6/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en voorzieningen
Nice quiet location. 2 swimming pools. Jetstreams in pool below no longer operational. Room was ok but; All power outlets need to be replaced.
5 nachten verbleven in juli 2019
Reactie van Boyd op 26 jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Albertine

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schoon hotel
Heerlijk relex hotel voor paar dagen lekker rustig prachtige omgeving. Geen winkels in de buurt wel de 7 elven (supermarkt)

8/10 – Goed

Tjerk

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Verder een goed hotel
Mooi een rustig verblijf. Ze moeten het wrl goed blijven onderhouden Ook het strand mag schoner en meer ligbedden

4/10 – Matig

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Ligging is zeer ongunstig als je naar de stad wil. Indien je enkel in het hotel wil blijven is dit de perfecte bestemming

8/10 – Goed

Eli

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love it
1 nacht verbleven in april 2024

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service
5 nachten verbleven in januari 2024

8/10 – Goed

Shane

7 nachten verbleven in januari 2024

10/10 – Uitstekend

David

1 nacht verbleven in december 2023

8/10 – Goed

Travis

Reisde met partner
Positief: Netheid, personeel en service
Overall good spot maybe they could clean the beach evry day instead of once a week
7 nachten verbleven in november 2023

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Suthasinee

1 nacht verbleven in januari 2023

10/10 – Uitstekend

Sack

1 nacht verbleven in december 2022

10/10 – Uitstekend

Wesley

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

6/10 – Redelijk

Tommi

Reisde met een groep
Positief: Netheid, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2022

8/10 – Goed

Dieter

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Alles ok
1 nacht verbleven in april 2022

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
10 nachten verbleven in februari 2020

8/10 – Goed

Dinh Thang

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in januari 2020

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This place is so bad!! I requested roll up bed and they didnt even checked my message right until i checked in. And then they gave us an old stinky, untidy room facing the window a big wall!! The worst thing is the water at closet and bath takes an hour to drain. Told the room maintenance and they cudnt do it Useless resort not recommended for anyone
1 nacht verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
日本語が全く通じないのが、難点、ドアロックカードが2枚のうち1枚しか解除出来なかった。 年末のパーティは良かったです。
2 nachten verbleven in december 2019

4/10 – Matig

Lin

Reisde met familie
比指定登記入住時間遲了一小時才交房，差點誤了下一個行程，房間隔音差，很早已經聽到員工攀談，浴缸去水瘀塞，入住三晚也只能使用企缸，本人選擇了露台泳池房，上午九時已在播放音樂，建議夜訓的人不要選這類房間
3 nachten verbleven in december 2019

8/10 – Goed

YOSHIKATA

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ジュニアスイート
シービューの良いジュニアスイートは静かでゆっくりと過ごせました。スタッフもフレンドリーです。
1 nacht verbleven in december 2019
Reactie van Boyd op 6 jan 2020
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

CHOU

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
1 nacht verbleven in december 2019

6/10 – Redelijk

Thanchanok

Reisde met familie
Negatief: Personeel en service
ไม่เข้าใจตอน check in ทำไมถึงดูมีปัญหาเมื่อตอนจองในเว็ปเลือก ผู้ใหญ่ 1 เด็ก 1 พร้อมอาหารเช้า พนักงานบอกว่าเด็กต้องจ่ายค่าอาหารเช้า เพราะเราดันไม่กดเลือกในเว็ปว่าเป็นผู้ใหญ่ 2 (งง ค่ะ)
2 nachten verbleven in december 2019

6/10 – Redelijk

Jack

Reisde met partner
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The view is good, but everything else is poor, especially breakfast is terrible
2 nachten verbleven in december 2019
Reactie van Boyd op 6 jan 2020
Dear Value Guest Greeting from Garden Cliff Pattaya Firstly, We would like to thank you for your comment sharing. As per your comment for the breakfast. We do have apologize with that. Due to during the period your stay we were have an emergency repair for the main restaurant. The temporary breakfast venue that will be cause an any inconvenience for you. Normally our breakfast will be a varieties of selection with all international base. we do apologize if it not impress during stay. And we hope to have a chance to welcome you again in the near future. best regards.

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Det var et flot hotel. Lækker pool. Okay Engelsk talende personale. De gav ikke altid de to vand man ellers havde fået at vide man fik gratis hver dag. Og blev ikk informeret om at de skulle ha flaskerne igen når de var tomme ellers kom der gebyr..
28 nachten verbleven in november 2019
Reactie van Boyd op 3 dec 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Jerome

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in november 2019
Reactie van boyd op 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Poy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2019
Reactie van boyd op 28 nov 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Hui Ling

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The bathtub stopper seems to be broken, cannot use, however, i don't need it, so it's fine. view is wonderful, room was clean, wifi no good,
1 nacht verbleven in oktober 2019
Reactie van Boyd op 15 okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.

10/10 – Uitstekend

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意滿意十分滿意
5 nachten verbleven in juli 2019
Reactie van Boyd op 16 okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in september 2019
Reactie van Boyd op 22 sep 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
整體好！
入住了2晚，酒店離巿中心有些遠，適合自駕。 房間在3樓，冲凉水較细。毛巾有欠缺，未有補充。早餐正常。
2 nachten verbleven in augustus 2019
Reactie van Boyd op 16 okt 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2019
Reactie van b op 27 aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Soso
가격대비 나름 괜찮고 조용하게 쉬기 좋다 시설이 좀 낙후되고 중심지와 먼것이 단점
1 nacht verbleven in augustus 2019
Reactie van boyd op 21 aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 – Matig

Imm

Reisde met partner
Negatief: Voorzieningen
Beautiful views outside, outdated rooms the electricity went off and it was weird for such a big facility not to have a backup generator Location hard to find esp for a non native language speaker as most public means didn’t know how to find the place .. Security was good and the place felt safe but old.
1 nacht verbleven in augustus 2019
Reactie van Boyd op 17 aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. referring to your comment for the electric incident, The Hotel also has the generator system that we always has the fix schedule to recheck this system in several time a month. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.

2/10 – Ontzettend slecht

Tormod

Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Småting som gir dårlig totalopplevelse
Begynner å blitt litt slitent, trenger oppgradering både rom og bassengområde. Svært dårlig strand. Feilinformasjon om frokostpriser og umulig å komme til en enighet. Rot med sluttoppgjøret. Oppskrytt shuttlebuss service ( går alt for sjeldent). Ellers var oppholdt bra i Ok omgivelser.
12 nachten verbleven in juli 2019
Reactie van Boyd op 17 aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in augustus 2019
Reactie van Boyd op 17 aug 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great place & nice breakfast for the right price! Definitely a steal for this area. I would go back!
3 nachten verbleven in april 2019
Reactie van Boyd op 24 jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean, friendly staff, facilities are ok, shuttle bus should be more frequent
2 nachten verbleven in juli 2019
Reactie van Boyd op 5 jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Overall the resort is a nice place for a short break, a little away from the main lively area of Pataya but still easy access too that if needed.
5 nachten verbleven in juni 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Meerblick inclusive
Die Zimmer sind schön und die Junior Suite war mit einem tollen Meerblick - als Suite würde ich das Zimmer nicht bezeichnen, eher ein normal-grosses Hotelzimmer, aber der Blick macht viel aus.
1 nacht verbleven in juni 2019
Reactie van Boyd op 1 jul 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pleasant hideaway from the chaos
It was quite a good experience.. There were some hiccups in regards to transportation as it is quite far from walking street. If you would like to experience the spa service.. Please call and ask before booking as in our case it was under renovation. Shoutout to the concierge team, they were very friendly and helpful.
2 nachten verbleven in juni 2019
Reactie van Boyd op 19 jun 2019
Dear Value guest Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in juni 2019
Reactie van Boyd op 17 jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

8/10 – Goed

bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
beautiful hotel
beautiful hotel. breakfast average. room is ok. pool ok.
2 nachten verbleven in juni 2019
Reactie van Boyd op 17 jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely, Management

6/10 – Redelijk

Harrison

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
like a sinking boat with smiling staff
The stay itself is best described as underwhelming. I guess the price reflected that. What I can say that was positive was that the staff were the best part of the experience. The overall demeanour of the entire staff from the front desk to the kitchen was nice, courteous and helpful. Things that I didn’t really enjoy included the spa being closed for renovations. The general infrastructure was crumbling and needed to be seriously overhauled. The beach was not nice to be blunt. The gym was not well maintained. The surrounding area was also not very nice. I wouldn’t really classify this as a 5 star hotel these days. It would be passable as a 4 star, but I think at this point it’s truly more of a 3 star experience. I wouldn’t recommend this to someone who was looking for luxury or enjoy any time at the beach or surround area.
2 nachten verbleven in mei 2019
Reactie van Boyd op 17 jun 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely,

4/10 – Matig

Mark

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Wonderful view but no spa whle I was there.
Absolutely no vegetarian / vegan options on the menu. A Resort and Spa with the Spa closed for refurbishment is a Resort: there should have been information prior to booking as this was the main reason I booked. To do so, I had to buy a new return flight ticket to extend my holiday with 4 days of pampering. I was not impressed by this at all. Aside from two of the women working on reception, one of whom checked me in and out, the staff paid very little attention to attending to the needs of the guest. Pool bar staff unfriendly and unhelpful:two laughed at me as I tried to inquire about getting a pizza made without meat. Vegetarian / vegan unfriendly breakfast also. Prepare to eat a lot of toast. Cigarette butts on my balcony - unsure whether they were old or new. Housekeeping staff were very friendly and polite. The room itself was very comfortable, with lots of closet space, a walk-in shower and a very spacious bath. The balcony was lovely with a terrific view of the sea. There was however a large barrier in the water and it was never clear as to whether this sectioned the guests from the neighboring hotel from us or whether it was an area Garden Cliff guests could use also. Breathtaking sunsets - as good as any I have seen across South East Asia. NB: I apologize for the lack of paragraphs here. I had written a comprehensive review of the hotel but was restricted to 1500 characters. Reformat for upload failure multiple times.
4 nachten verbleven in april 2019
Reactie van Pongwit op 22 mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
ตอนจองใช้จองผ่าน expedia ซึ่งกรอกข้อมูลทุกอย่างครบว่านอนห้องละ 3 คน 2 ห้อง ห้อง 2 คน 1 ห้อง รวมเป็น 3 ห้อง มีการจ่ายค่าคนที่ 3 ซึ่งทางโรงแรมพนักงานต้อนรับไม่รู้รายละเอียดเลย แจ้งเพียงค่าว่าทานอาหารได้แค่ 2 คนต่อห้อง (แต่ราคาที่จ่ายห้อง 3 คน รวมเตียงเสริมและค่าอาหารเช้า) ซึ่งไม่มีการเตรียมเตียงเสริม และผ้าเช็ดตัวสำหรับคนที่ 3 เลย ตอนเช็คอิน เช็ค 3 ห้อง แต่ตอนเก็บเงินทางโรงแรมเรียกเก็บไป 2 ห้อง เหลืออีกห้องนึงมาเก็บวันออก คืองง เรียกเก็บวันเข้าทำไมไม่เก็บให้ครบเลย เลยทำให้คิดว่าสงสัยเค้าไม่ได้จัดแบบห้อง 3 คน ราคาเลยถูกลง สรุปวันออกเลยเข้าใจได้ว่า พนง.คนแรกไม่รู้อะไรเลย ว่าเราจองห้องแบบไหน ส่วนตอนอาหารเช้า พนง.ห้องอาหารยืนยันว่าห้องที่เราจองทานอาหารได้ 3 คนอยู่แล้ว สรุปคือห้องที่เราจองเสียสิทธิ์ที่จะได้เพิ่ม ต้องนอนเบียดกัน เมื่อเราทวงตอนวันออกว่าไม่ได้เตียง ไม่ได้สิ่งของเพิ่มสำหรับคนที่ 3 ไม่มีการขอโทษ หรือคิดรับผิดชอบอะไรเลย ปล.เราซื้อเค้กช่วงเวลา 17.00-22.00 น.ซึ่งเป็นช่วงเวลาพิเศษ ซื้อ 1 แถม 1 แต่ค่าใช้จ่ายรวมจ่ายวันออก สรุปคือคิดราคาเต็ม คือคิด 2 ชิ้น พอเราถามไปก็งง บอกสงสัยพนง.คนก่อนลืม เอาเลยจ้า โรงแรมนี้เราไปหลายครั้ง แต่ครั้งนี้คงจบสำหรับที่นี่ค่ะ
1 nacht verbleven in mei 2019
Reactie van Boyd op 16 mei 2019
เรียนคุณลูกค้า ก่อนอื่นทางฝ่ายบริหารและพนักงานทุกท่านต้องขอขอบคุณสำหรับการเข้าพักที่โรงแรมการ์เด้นคลิฟรีสอร์ทแอนด์สปา กระผมในฐานฝ่ายบริหารต้องขออภัยกับเหตุการณ์ที่เกิดขึ้นพร้อมทั้งน้อมรับในส่วนที่ทางคุณลูกค้าได้คอมเมนต์มานั้นทางเราได้ตระหนักถึงข้อผิดพลาดดังกล่าวซึ่งอยู่ในระหว่างการดำเนินการสอบสวนหาสาเหตุความผิดพลาดในครั้งนี้เพื่อนำมาปรับปุงแก้ไขต่อไป ทั้งนี้หากทางลูกค้าได้มีโอกาศมาพัทยาในอนาคตทางโรงแรมหวังเป็นอย่างยิ่งว่าจะได้มีโอกาศในการต้อนรับและแก้ไขข้อผิดพลาดดังกล่าวและสามารถติดต่อผมได้โดยตรงที่เบอร์ 038 259 333 # 8801 และจะยินดีให้บริการอย่างดีที่สุด General Manager

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
問題なし
問題なく滞在できた
4 nachten verbleven in april 2019

10/10 – Uitstekend

Sandra

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2019
Reactie van Pongwit op 8 mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and very much appreciate your comments regarding your stay at the Garden Cliff Resort & Spa, Pattaya. It is always a pleasure to receive positive feedback. I will definitely share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Management

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2019
Reactie van Boyd op 24 apr 2019
Dear Value customer Greeting form Garden cliff Resort & Spa Pattaya. It was a pleasure t hearing a good feed back form you. On behalf of Garden Cliff Management and Staff. We would like to express our sincerely thanks for your stayed with us and looking forward to welcome you again in the near future. Best Regards Management

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Avoid it!
A very dated old style hotel, poor service, bad location. Definitely, not a 5 star hotel. Their overall standard is even worse than a 4 star one.
1 nacht verbleven in maart 2019
Reactie van Pongwit op 8 mei 2019
Greetings from Garden Cliff Resort & Spa, Pattaya. We refer to your recent stay with us and thank you for taking the time to tell us about your experience at the Garden Cliff Resort & Spa, Pattaya. I am sorry that your experience did not meet your expectations; my sincere apologies for that. At Garden Cliff Resort & Spa, Pattaya, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please be rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,