Villa, 2 slaapkamers | Uitzicht vanuit accommodatie

Beoordelingen van Poets Cove Resort & Spa

4 out of 5
Poets Cove Resort & Spa
9801 Spalding Rd, Pender Island, BC

Beoordelingen

8,4

Zeer goed

Gastenscore: 10 - Uitstekend. 131 van 258 beoordelingen" "
Gastenscore: 8 - Goed. 72 van 258 beoordelingen" "
Gastenscore: 6 - Redelijk. 37 van 258 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 258 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 7 van 258 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,8/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

8,2/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

julius

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
mooi uitzicht
1 nacht verbleven in augustus 2023

8/10 – Goed

Travis

Reisde met partner
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Amazing property! The grounds were clean and beautiful. Seemed like there was a shortage of parking for the amount of rooms at the resort. The king lodge room we had was nice, but very dusty. I don’t think it had been properly cleaned in a very long time. Paper and plastic cups, and powdered coffee whitener took away from the high end resort feel, even though you still pay top dollar. The “king bed” was also the old style with the two top mattress’s, which made for a terrible sleep for my wife and I. Staff at reception and the restaurant were really good. Great food, good service.
2 nachten verbleven in april 2024

6/10 – Redelijk

yana

Reisde met partner
Positief: Netheid
2 nachten verbleven in april 2024

10/10 – Uitstekend

Noah

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Illia op 19 apr 2024
Dear Noah,Wow! Thank you so much for taking the time to share your experience with us. Your review absolutely made our day here at Poets Cove Resort and Spa!We are thrilled to hear that you enjoyed your stay with us. Providing exceptional service and creating unforgettable memories for our guests are our top priorities, and it's incredibly rewarding to know that we succeeded in doing so during your visit.It's fantastic to hear that our resort and spa facilities met your expectations and contributed to a relaxing and enjoyable getaway. Our team works tirelessly to ensure that every aspect of our guests' experiences is nothing short of exceptional, so your kind words mean the world to us.We will be sure to pass along your compliments to our entire team. Your recognition motivates us to continue delivering outstanding hospitality and exceeding expectations with each and every guest.Thank you once again for choosing Poets Cove Resort and Spa for your getaway, and for sharing your glowing review with us. We can't wait to welcome you back for another unforgettable stay in the near future!Warm regards,IlliaPoets Cove Resort and Spa Team

8/10 – Goed

john

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great restaurant. The hot tub was great. Large spacious cottage. I forgot my toothbrush and reception supplied me with one and toothpaste!! Friendly staff , sorry I can't remember his name but a staff member drove us from our vehicle to the reception and back to our cottage . The scenery was beautiful also. Will definitely book here again.
1 nacht verbleven in april 2024
Reactie van Illia op 19 apr 2024
Dear John,Thank you so much for sharing your glowing review of your recent stay at Poets Cove Resort and Spa! Your kind words mean the world to us, and we're thrilled to hear that you had such a wonderful experience.It's fantastic to know that you enjoyed dining at our restaurant and found our hot tub to be a relaxing retreat. Providing moments of relaxation and indulgence is what we strive for, and we're delighted that we could exceed your expectations.We're thrilled that your cottage provided you with the space and comfort you needed for a perfect getaway. Ensuring our guests feel at home is our top priority, and we're glad we could accommodate your needs, including providing a toothbrush and toothpaste from reception.Our team is dedicated to ensuring that every aspect of your stay is seamless and enjoyable, so we're pleased to hear that our staff member's friendly assistance in transporting you to and from reception added to your experience. No worries about remembering names – your kind words are appreciated nonetheless.And of course, we couldn't agree more about the beauty of our surroundings. We're blessed to be located in such a picturesque spot, and we're thrilled that you were able to take in the stunning scenery during your time with us.Thank you once again for choosing Poets Cove Resort and Spa, and we can't wait to welcome you back for another unforgettable stay! If there's anything we can do to make your next visit even more exceptional, please don't hesitate to let us know.Warm regards,IlliaPoets Cove Team

8/10 – Goed

Trudy

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
Poet's Cove is a breathtakingly beautiful property situated on the water. An intricate, moss covered rock wall bounds it on one side where deer are often spotted. We also watched a seal fishing around the docks. Our stay was very relaxing and we all agreed we would return any day.
2 nachten verbleven in maart 2024
Reactie van Simon Front Office Manager op 1 apr 2024
Thank you for taking the time to share your experience with us. We're thrilled to hear that you found Poet's Cove to be a breathtakingly beautiful property and that you enjoyed the serene ambiance of our surroundings. It's always a delight to hear that our guests spot some of the local wildlife, such as deer and seals, during their stay.Your kind words about your relaxing experience mean a lot to us, and we're glad to know that you and your companions would return any day. We'll be sure to share your feedback with our staff as it serves as a reminder of the impact their dedication has on our guests' experiences.We look forward to welcoming you back to Poet's Cove in the near future for another unforgettable stay.Warm regards,

8/10 – Goed

Katie

Positief: Personeel en service, staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024

10/10 – Uitstekend

Devon

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff at Poets Cove are absolutely fantastic. I would come back just for them! I loved the view and how relaxing it is here.
1 nacht verbleven in maart 2024
Reactie van Simon Front Office Manager op 1 apr 2024
Thank you so much for taking the time to share your experience at Poet's Cove Resort. We are thrilled to hear that you found our staff to be absolutely fantastic! Providing exceptional service is always our top priority, and it's incredibly rewarding to know that our team made a positive impression on your stay.We're delighted that you also enjoyed the breathtaking views and the tranquil ambiance of our resort. Creating a relaxing environment for our guests to unwind and enjoy their time with us is something we take great pride in.Your kind words mean the world to us, and we can't wait to welcome you back to Poet's Cove in the future. Should you decide to return, please don't hesitate to reach out to us directly, and we'll ensure your next stay is just as memorable as the last.Warm regards,

8/10 – Goed

Pamela

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful setting very quiet.
3 nachten verbleven in maart 2024
Reactie van Simon Front Office Manager op 1 apr 2024
Thank you for taking the time to share your thoughts about your recent stay at Poet's Cove Resort. We're delighted to hear that you enjoyed the beautiful setting and the peaceful ambiance of our property.Creating a serene and tranquil environment for our guests to relax and unwind is one of our top priorities, and we're pleased that we could provide you with a quiet retreat during your time with us.We hope to have the pleasure of welcoming you back for another peaceful getaway in the future. If there's anything more we can do to enhance your experience next time, please don't hesitate to let us know.Warm regards,

8/10 – Goed

Courtney

2 nachten verbleven in januari 2024

10/10 – Uitstekend

Tim

2 nachten verbleven in januari 2024

10/10 – Uitstekend

James

2 nachten verbleven in januari 2024
Reactie van FOS Simon op 15 jan 2024
Thank you so much for taking the time to leave us a 5-star review! We're thrilled to hear that you had a great experience with us. Your positive feedback means a lot to our team. We hope to welcome you back soon!

10/10 – Uitstekend

richard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van FOS Simon op 13 jan 2024
Thank you fro the rating! We enjoyed the time you stayed with us.

10/10 – Uitstekend

hao

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van FOS Simon op 11 jan 2024
Thank you for the 5 stars

6/10 – Redelijk

Olena

Reisde met een groep
Positief: Netheid, personeel en service
No sea view as promissed
2 nachten verbleven in december 2023
Reactie van Illia op 30 dec 2023
Dear Olena, Thank you for taking the time to share your feedback about your recent stay at our hotel. We appreciate your comments and are pleased to hear about your experience. Your input is valuable to us, and we are constantly working to enhance our services. We hope to have the opportunity to welcome you back and provide an even more enjoyable stay. If there are any additional details you would like to share or if you have further suggestions, please feel free to reach out to us directly. Thank you again for choosing our hotel, and we look forward to hosting you again in the future. Best regards, Guest reception,Illia

10/10 – Uitstekend

Deborah A

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing staff, outstanding food and service. We would recommend Poets Cove to anyone looking for peace, quiet and next level dining. Our Christmas dinner was the best we have ever had. We thoroughly enjoyed our 5 night stay. Thank you Poets Cove. Veey memorable!!
5 nachten verbleven in december 2023
Reactie van FOS Simon Rempel op 7 jan 2024
Thank you for taking the time to share your experience at Poets Cove Resort. We are thrilled to hear that you enjoyed your stay with us and that our staff, food, and service exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back soon. Thank you again for choosing Poets Cove Resort for your Christmas dinner and 5-night stay. We are glad to hear that it was a memorable experience for you.

10/10 – Uitstekend

Jessie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The resort is situated in a beautiful location. Staff were extremely welcoming and learned my name immediately, and remembered details I shared sour myself. The food in the restaurant was excellent as well. I got great recommendations for local sights and activities. The hot tub had low water, and one of the walls in my room had some damage, but overall the rooms were lovely and the amenities were great (I still used the hot tub daily, I just couldn’t use the jets). I had such a tranquil stay, I would (and will) return in a heartbeat. Of note, if you are staying in a suite in the inn, plates and cutlery are not provided (nor is a microwave), so if you are bringing any food, it would be wise to bring basic dining accessories.
3 nachten verbleven in december 2023
Reactie van FOS Simon Rempel op 7 jan 2024
Thank you for taking the time to share your experience at Poets Cove Resort. We are thrilled to hear that you enjoyed your stay with us and that our staff, food, and service exceeded your expectations. We appreciate your recommendation and look forward to welcoming you back soon. We apologize for the inconvenience caused by the low water in the hot tub and the damage on one of the walls in your room. We will make sure to address these issues promptly. Thank you for bringing this to our attention. We hope to provide you with an even better experience during your next stay. Thank you again for choosing Poets Cove Resort for your tranquil getaway.

10/10 – Uitstekend

Maire

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely visit with an excellent Christmas meal.
2 nachten verbleven in december 2023
Reactie van FOS Simon Rempel op 11 jan 2024
Thank you for choosing Poets Cove Resort for your Christmas meal. We are thrilled to hear that you had a lovely visit and enjoyed your meal. We appreciate your kind words and hope to have the pleasure of welcoming you back in the future.If there was anything specific that you enjoyed about your experience at the resort, please do not hesitate to let us know. We are always looking for ways to improve our guests’ experience and feedback is greatly appreciated.

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023
Reactie van FOS Simon op 11 jan 2024
Thank you for the 5 stars

10/10 – Uitstekend

Darren

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Despite Pender Island being a primarily summer destination, the staff and management at Poets Cove have done a great job at delivering in the off-season! The staff were all great, as was the pool and spa. Swimming in an outdoor pool followed by a dip in the hot tub in November on the West Coast! So relaxing. The food options were delicious…compliments to the chef and kitchen staff.
2 nachten verbleven in november 2023
Reactie van FOS Simon Rempel op 7 jan 2024
Thank you for taking the time to share your experience with us! We’re thrilled to hear that you enjoyed your stay at Poets Cove Resort and that our staff and amenities exceeded your expectations. We take pride in providing exceptional service and creating memorable experiences for our guests, and we’re delighted to hear that we succeeded in doing so for you. We’re open year-round and look forward to welcoming you back soon, whether it’s for a summer getaway or a cozy winter retreat. Thank you again for choosing Poets Cove Resort!

6/10 – Redelijk

Haydn

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
For the price point the units should be better maintained. The black sealant for the windows had dripped down onto the window sills and walls, the walls needed painting as the dry wall was marked and you could tell where a picture used to hang, the dining room table was very worn and at least needed a table cloth
2 nachten verbleven in november 2023
Reactie van FOS Simon Rempel op 7 jan 2024
I’m sorry to hear that your experience did not meet your expectations. We appreciate your feedback and will use it to improve our services. Please know that we take all guest concerns seriously and will address the issues you mentioned with our maintenance and housekeeping teams. We hope that you will consider staying with us again in the future and giving us another chance to provide you with the exceptional service and experience that we are known for. Thank you for choosing Poets Cove Resort!

10/10 – Uitstekend

Tony

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great weekend here with our friends. Loved the hot tub grwat food.
3 nachten verbleven in november 2023
Reactie van FOS Simon Rempel op 10 jan 2024
Thank you for taking the time to share your experience with us. We’re thrilled to hear that you had a great weekend with your friends and enjoyed the hot tub and food. We’re glad that we could help make your stay a memorable one.We hope to have the pleasure of welcoming you back soon!

10/10 – Uitstekend

Bruce

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly atmosphere
3 nachten verbleven in november 2023
Reactie van Guest reception, Illia op 20 nov 2023
Good evening, Bruce.Thank you for your kind words! We're delighted to hear you enjoyed your stay. Our team works hard to ensure our guests have a memorable experience, and we look forward to welcoming you back soon!

8/10 – Goed

Claire

2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Ian

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Phillip

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is a beautiful resort on a small island between Vancouver and Vancouver Island. It inhabits a peaceful bay with lovely facilities. You do need some form of transportation to get around the Island and we had a hire car for that purpose. But the accommodation, the staff, the location and the experience were all top rate.
3 nachten verbleven in juli 2023
Reactie van FOS Simon Rempel op 11 jan 2024
It’s great to hear that you found the accommodation, staff, location, and experience to be top-notch. It’s also good to know that you had a hire car to get around the island, as transportation can be challenging on small islands.Thank you for sharing your experience with us. I hope you have the opportunity to visit Poets Cove Resort again in the future!

6/10 – Redelijk

Liudmila

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
2 nachten verbleven in september 2023

10/10 – Uitstekend

fran

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Taratibu

5 nachten verbleven in augustus 2023

8/10 – Goed

Jarmie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Love the place and the warm/hot pools
1 nacht verbleven in september 2023

10/10 – Uitstekend

Brent

2 nachten verbleven in september 2023

10/10 – Uitstekend

Khaled

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and tidy place. Me and my family loved it. Would love to go again and again
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Malkit, Surrey

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
We like the place .....but.....If you're going to call it a Resort and Spa, you can't say the spa is closed down. They say due to Covid but I thinks it's probably a staffing issue, after all they are on an small island Also, the restaurant does not serve breakfast except for weekend? They ask you to go the cafe but it's only has coffee and muffins. This is annoying as you have to leave the resort and the restaurant options on the island are very limited. I think Poets Cove resort really needs to invest in having those amenities. otherwise people will not go there or recommended it when you consider the ferry cost to get there.
2 nachten verbleven in augustus 2023

8/10 – Goed

Correne

Reisde met partner
Positief: Netheid, personeel en service
Our accommodation in an oceanfront lodge room was nice, although the resort is a bit tired for the price. The view and the deck were great! The room itself was nice, although I found the mattress to be a bit soft. I enjoyed the desk/chair as a seating option. There were limited breakfast options during the week (no gluten free in the cafe) as we had no cooking facilities. There were actually few breakfast options on the island Mondays and Tuesdays. It would be advantageous for the cafe to have a packaged egg frittata (or something similar) and a fruit cup available. These issues may be a result of staffing shortages. Overall a great stay, with lots of places to explore on the island!
4 nachten verbleven in augustus 2023

10/10 – Uitstekend

Kanwalpreet

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Bret

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Amazing views!
3 nachten verbleven in augustus 2023

6/10 – Redelijk

Matthew

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in augustus 2023

6/10 – Redelijk

Maire

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Promised early check in and didn’t actually get it. Told to return at 2pm and weren’t able to check in until 4pm. Disappointing.
1 nacht verbleven in augustus 2023

8/10 – Goed

Winifred

Reisde met een groep
Positief: Netheid, personeel en service en voorzieningen
We like the serenity of the place. Very peaceful. However, our balcony was a very dirty and showers and bathtub needed more attention for cleanliness. No ice available for our medication‘s that needed to be kept cold.
2 nachten verbleven in juli 2023

8/10 – Goed

nigel

3 nachten verbleven in juli 2023

8/10 – Goed

Carol

3 nachten verbleven in juli 2023

6/10 – Redelijk

Brianne

2 nachten verbleven in juli 2023

10/10 – Uitstekend

Mackenzie

3 nachten verbleven in juli 2023

8/10 – Goed

Sam

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in juni 2023

8/10 – Goed

Ziba

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Beautiful resort
2 nachten verbleven in juni 2023

8/10 – Goed

Christy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property was very nice, maintenance was going on but was not bothersome, needs to be done to keep thing’s looking good. Staff was polite and friendly. Great place to moor your boat.
2 nachten verbleven in juni 2023
Reactie van michael op 8 jun 2023
We are so glad you enjoyed your time here at Poets Cove! Thanks for taking the time to review.

8/10 – Goed

reza

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This property need to have a/c
2 nachten verbleven in mei 2023
Reactie van Michael op 23 mei 2023
Thank you for taking the time to review! We do rely on the cool ocean breezes that refresh our rooms, and fans are available on request. We are happy to see you did enjoy your stay otherwise and we look forward to hosting you again!

10/10 – Uitstekend

Geoff

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in mei 2023
Reactie van michael op 8 jun 2023
Thanks for taking the time to review! We are happy to see you enjoyed your stay.

10/10 – Uitstekend

Pegah

2 nachten verbleven in april 2023
Reactie van Michael op 29 apr 2023
Thank you so much for your kind review. We look forward to hosting you again on your next trip to the cove.

10/10 – Uitstekend

Rebecca

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2023
Reactie van Michael op 6 mei 2023
Thanks for taking the time to leave your kind review. We look forward to hosting you again on your next trip to Pender Island!