Voorkant accommodatie - avond/nacht

Beoordelingen van Courtyard Peoria Downtown

3.5 out of 5
Courtyard Peoria Downtown
533 Main St, Peoria, IL

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 292 van 530 beoordelingen" "
Gastenscore: 8 - Goed. 153 van 530 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 530 beoordelingen" "
Gastenscore: 4 - Matig. 28 van 530 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 530 beoordelingen" "

9,0/10

Netheid

8,8/10

Personeel en service

8,0/10

Voorzieningen

8,8/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Elisabeth

Very clean hotel with nice rooms and great beds! Staff is very friendly and helpful.
4 nachten verbleven in november 2018

10/10 – Uitstekend

Bruno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed hotel mooi zwembad
We waren op doorreis. Prima net hotel, vriendelijk personeel; we mochten het zwembad nog gebruiken nadat we hadden uitgecheckt
1 nacht verbleven in augustus 2018

10/10 – Uitstekend

Michael, Elmhurst

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Darshan op 9 mei 2024
Dear Jessica, Thank you for your perfect 10 rating! We're delighted to hear that you had such a fantastic experience during your stay with us, especially appreciating our cleanliness, staff service, property conditions, and facilities. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

4/10 – Matig

Cierra

Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Stains all over the floors, debris crumbs on floor. The comforter was stained with pink something all over it. Poorly cleaned and taking care of. If it hadn’t have been late night of getting in, we would have chose to go somewhere else.
1 nacht verbleven in april 2024
Reactie van Darshan op 9 mei 2024
Dear Cierra, Thank you for sharing your feedback with us. We sincerely apologize for the cleanliness issues you encountered during your stay. Your experience does not reflect the high standards we strive to maintain. We will address your concerns with our housekeeping team to ensure such oversights are not repeated. We understand your disappointment and regret that we did not meet your expectations. If there's anything we can do to make it right or if you would like to discuss your experience further, please don't hesitate to contact us directly. We appreciate your understanding and hope to have the opportunity to regain your trust in the future.

10/10 – Uitstekend

Cheryl

Positief: Netheid, personeel en service
2 nachten verbleven in april 2024
Reactie van Darshan op 2 mei 2024
Dear Cheryl, Thank you for your 5-star rating! We're delighted to hear that you had a wonderful experience during your stay with us. If you have any additional feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Jared

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place and nice staff
1 nacht verbleven in april 2024
Reactie van Darshan op 26 apr 2024
Dear Jared,Thank you for your perfect 10 rating! We're thrilled to hear that you had such a great experience during your stay with us, especially appreciating our cleanliness, staff service, amenities, and property conditions. Your satisfaction is our top priority, and we're delighted that you found our staff to be nice and our place to be great. We look forward to welcoming you back for another excellent stay in the future!

10/10 – Uitstekend

Samuel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean comfortable room. Centrally located
1 nacht verbleven in april 2024
Reactie van Darshan op 26 apr 2024
Dear Samuel, Thank you for your perfect 10 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us, especially appreciating our cleanliness, staff service, property conditions, and facilities. We're delighted that you found your room clean and comfortable and enjoyed our central location. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

6/10 – Redelijk

Lea

Reisde met familie
Positief: Netheid, personeel en service
The room was fine, but we thought we were supposed to have a pull out sofa. There was a huge spotlight outside our window that lighted up the hotel. We could not get the curtains to close all the way to block the bright light. We were on the 2nd floor. The whirlpool was out of order. We were very disappointed. The beds were comfortable, but the street noise outside and light made it hard to fall asleep until after 11pm. The staff were fine. Not sure we will stay here again.
1 nacht verbleven in april 2024
Reactie van Darshan op 26 apr 2024
Dear Lea, Thank you for sharing your feedback with us. We appreciate your comments and are glad to hear that you found the beds comfortable. Your feedback is valuable to us, and we will use it to improve our services. We hope to have the opportunity to welcome you back for a more enjoyable stay in the future.

6/10 – Redelijk

Otto

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
carpet wasn't vacuumed, and only had one glass for water and there were to be two
1 nacht verbleven in april 2024
Reactie van Darshan op 26 apr 2024
Dear Otto,Thank you for sharing your feedback with us. We're glad to hear that you found our staff service and property conditions satisfactory during your stay. However, we apologize for the cleanliness issues you encountered, including the unvacuumed carpet and the shortage of glassware. Your comments are invaluable to us, and we will address them with our housekeeping team to ensure improvements are made. We appreciate your understanding and hope to have the opportunity to better serve you in the future.

10/10 – Uitstekend

Shelly

Zakenreiziger
It was clean. Good parking options
1 nacht verbleven in april 2024
Reactie van Darshan op 19 apr 2024
Dear Shelly, Thank you for your perfect 10 rating! We're delighted to hear that you found our hotel clean and appreciated our parking options. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

8/10 – Goed

Barbara

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Liked the service/cleanliness however there was no soap/lotion, etc at the sink. No bucket with liner to safely throw food away. Itherwise it was a great stay and wiuld definitely come back.
1 nacht verbleven in april 2024
Reactie van Darshan op 19 apr 2024
Dear Barbara, Thank you for sharing your feedback with us. We're glad to hear that you enjoyed the cleanliness, staff service, amenities, and property conditions during your stay. We apologize for the oversight regarding the missing soap/lotion at the sink and the absence of a bucket with a liner for food disposal. Your comments are invaluable to us, and we will address them with our team to ensure improvements are made. We appreciate your understanding and look forward to welcoming you back for another great stay in the future!

10/10 – Uitstekend

Dean

1 nacht verbleven in april 2024
Reactie van Darshan op 2 mei 2024
Dear Dean,Thank you for your 5-star rating! We're delighted to hear that you had a fantastic experience during your stay with us. If you have any additional feedback or if there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Hillary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Darshan op 12 apr 2024
Dear Hillary, Thank you for your perfect 10 rating! We're thrilled to hear that you had such a fantastic experience during your stay with us, especially appreciating our cleanliness, staff service, and property conditions. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

10/10 – Uitstekend

Alexis

Positief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2024
Reactie van Darshan op 29 mrt 2024
Dear Alexis,Thank you for your perfect 10 rating and for your positive feedback about our staff, service, and property conditions. We're delighted to hear that you had such a fantastic experience during your stay with us. Your satisfaction is our top priority, and we look forward to welcoming you back for another excellent stay in the future!

8/10 – Goed

Lisa

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Decent
1 nacht verbleven in maart 2024
Reactie van Darshan op 29 mrt 2024
Dear Lisa,Thank you for your feedback and for choosing to stay with us. We're glad to hear that you found our cleanliness, amenities, and property conditions satisfactory during your stay. If there's anything specific we can do to enhance your experience and earn a higher rating next time, please let us know. We look forward to welcoming you back for another pleasant stay in the future!

10/10 – Uitstekend

Stephanie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I chose the hotel based on the proximity of the Civic Center. Loved the skywalk that connects the center and the hotel to make it easy to get to and from.
1 nacht verbleven in maart 2024
Reactie van Darshan op 29 mrt 2024
Dear Stephanie,Thank you for your perfect 10 rating and for choosing to stay with us! We're delighted to hear that you had such a fantastic experience, especially appreciating our cleanliness, staff service, and property conditions. It's great to know that our proximity to the Civic Center and the convenient skywalk made your stay even more enjoyable. We look forward to welcoming you back for another excellent stay in the future!

10/10 – Uitstekend

Amber

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024
Reactie van Darshan op 29 feb 2024
Dear Amber, Thank you for leaving us a perfect 10 rating! We're delighted to hear that you had such a fantastic experience during your stay with us. Your compliments about our cleanliness, staff service, and property conditions mean a lot to us. We appreciate your feedback and hope to welcome you back soon for another enjoyable stay.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Darshan op 29 feb 2024
Thank you for your perfect 10 rating! We're thrilled to hear that you had such a wonderful experience during your stay with us. Your satisfaction is our top priority, and we appreciate your feedback. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We look forward to welcoming you back for another fantastic stay in the future!

4/10 – Matig

Robert

Reisde met een groep
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Broken towel bar in bathroom, half of the outlets didn’t work, no microwave
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Tasha

1 nacht verbleven in februari 2024
Reactie van Darshan op 20 feb 2024
Dear Tasha, Thank you for choosing Courtyard Peoria Downtown and for the fantastic 5-star rating! We're thrilled to hear you had a great stay. We look forward to welcoming you back soon!

10/10 – Uitstekend

Margaret

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable bed and I slept great. Room was comfortable and very clean. Front desk staff friendly and helpful
1 nacht verbleven in februari 2024
Reactie van Darshan op 20 feb 2024
Dear Margaret, Thank you for choosing Courtyard Peoria Downtown and for sharing your excellent experience with us! We're thrilled to hear that you found our accommodations comfortable, clean, and conducive to a great night's sleep. It's wonderful to know that our staff contributed positively to your stay with their friendliness and helpfulness.We hope to have the pleasure of welcoming you back for another fantastic stay in the future!

10/10 – Uitstekend

Brandy

Zakenreiziger, Reisde met partner, Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It’s downtown so some of the area is a little sketch. But the hotel was clean and nice.
1 nacht verbleven in februari 2024
Reactie van Darshan op 20 feb 2024
Dear Brandy, Thank you for your outstanding review and for choosing Courtyard Peoria Downtown! We're delighted to hear that you had a wonderful experience with us, appreciating our staff, amenities, and property conditions.We understand your feedback about the surrounding area and are pleased that despite this, you found our hotel clean and enjoyable. We look forward to hosting you again soon!

10/10 – Uitstekend

Jerrod

2 nachten verbleven in februari 2024
Reactie van Darshan op 20 feb 2024
Dear Jerrod, Thank you for choosing Courtyard Peoria Downtown for your recent stay! We're delighted to hear that you had an excellent experience with us.We appreciate your high rating and hope to welcome you back for another enjoyable stay in the future!

10/10 – Uitstekend

Carrie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was excellent. They were so helpful with my family. I would recommend anyone staying at Courtyard.
1 nacht verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Carrie, Thank you for your outstanding review and for choosing Courtyard Marriott Peoria Downtown for your recent stay! We're delighted to hear that our staff provided excellent service, especially in assisting your family. Your recommendation means a lot to us. We look forward to welcoming you back soon!

8/10 – Goed

Marjorie

Positief: Netheid, personeel en service
Staff is amazing
Hotel staff is amazing. Always very personable and smiling. We had great interactions with every employee. I ended up paying morw than the price i was given by the hotels.com site however so some wires need ro be uncrossed somewhere but we would stay again based purely on the amazing profeasional service we recieved.
1 nacht verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Marjorie, Thank you for sharing your experience with us. We're thrilled to hear that you found our staff amazing and enjoyed the cleanliness of our hotel. We apologize for any confusion regarding the pricing and appreciate your understanding. We look forward to welcoming you back for another great stay with us.

4/10 – Matig

Aurora

Positief: Netheid, staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Aurora,Thank you for sharing your feedback. We apologize for any inconvenience you experienced during your stay and appreciate your input to help us improve. We hope to have the opportunity to welcome you back for a better experience in the future.

6/10 – Redelijk

Paul

Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Paul, Thank you for your feedback. We appreciate your input and will strive to improve. We hope to have the opportunity to welcome you back for an improved experience in the future.

10/10 – Uitstekend

Sierra

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Sierra, Thank you for choosing to stay with us and for sharing your wonderful feedback on Expedia! We are delighted to hear that you had a fantastic experience during your visit. Your satisfaction is our priority, and we look forward to welcoming you back for another excellent stay in the future.

10/10 – Uitstekend

Xsaviar

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023
Reactie van Darshan op 20 feb 2024
Dear Xsaviar, Thank you for leaving a 5-star rating! We're thrilled that you had a wonderful experience with us. If you have any further feedback or if there's anything we can do to make your next stay even better, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

lonnie

Zakenreiziger
Desk person was very accommodating.
1 nacht verbleven in januari 2024
Reactie van Darshan op 20 feb 2024
Dear Lonnie, Thank you for your 5-star rating! We're delighted to hear that you had a great experience during your stay with us. If you have any additional feedback or if there's anything we can do to enhance your next visit, please feel free to reach out. We look forward to welcoming you back soon!

10/10 – Uitstekend

Shayauhncia

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van Darshan op 20 feb 2024
Dear Shayauhncia, Thank you for your 5-star review! We're delighted to hear that you had a fantastic experience during your stay with us. We appreciate your feedback and hope to welcome you back soon!

10/10 – Uitstekend

Lula

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front deskman was amazing and extremely helpful
1 nacht verbleven in december 2023
Reactie van Darshan op 20 feb 2024
Dear Lula, Thank you for leaving us a 5-star rating! We're thrilled to hear that you had a fantastic experience during your stay. Your satisfaction is our top priority, and we look forward to providing you with another exceptional stay in the future. If there's anything specific you enjoyed or any suggestions you have for improvement, please feel free to share. We can't wait to welcome you back!

10/10 – Uitstekend

brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice place!
1 nacht verbleven in december 2023
Reactie van Darshan op 29 feb 2024
Dear Brian,Thank you for your kind words! We're delighted to hear that you enjoyed your stay with us. If there's anything we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Christine

Positief: Netheid, voorzieningen
Everything
1 nacht verbleven in december 2023

10/10 – Uitstekend

Megan

4 nachten verbleven in december 2023

10/10 – Uitstekend

Laverne

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Luke

Zakenreiziger, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful to be able to go next door, use the Pere's facilities and then charge to your room at the Courtyard.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Lathen

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Christmas stay
Grea hotel everything was good. Besides the people in the room next to me making noise all night !
1 nacht verbleven in december 2023

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice new clean hotel. Kind staff. Good pool.
Very comfortable well-laid-out rooms. Parking costs $15 a day. Nice staff. Connected to the beautiful historic Pere Marquette hotel. Highly recommended. Not many food options downtown however.
2 nachten verbleven in december 2023

10/10 – Uitstekend

Lindsey

1 nacht verbleven in december 2023

10/10 – Uitstekend

Robert, WESTERN SPRINGS

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great front desk staff. Hotel connects to civic center. Ideal for the concert
1 nacht verbleven in december 2023

10/10 – Uitstekend

Imelda

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was very nice to accommodate us very nice
2 nachten verbleven in december 2023

4/10 – Matig

Haleigh

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Reactie van Darshan op 20 feb 2024
Dear Haleigh, Thank you for your feedback. We value your input and will use it to enhance our services. We hope to welcome you again for an improved experience.

8/10 – Goed

Ahna

Reisde met familie
Positief: Personeel en service
1 nacht verbleven in december 2023

10/10 – Uitstekend

Nancy

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Taylour

Negatief: Personeel en service
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Tasha

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
We stayed here because it was close to a concert. When we arrived at 5:30 pm the lobby was full of people who were waiting on their room. We were added to the list and had to be called when room was ready, which ended up being 45mins before the concert started. Thankfully the venue was close. Also, our room only had one towel and one washcloth. We were in a king suite. NO COFFEE available the next morning, we will not choose to stay here again.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Breonna

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Couldn’t check in
1 nacht verbleven in december 2023

10/10 – Uitstekend

Destiny

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Four Thumbs Up!
Absolutely amazing hands down!! We arrived in Peoria only for a concert and didn’t know the Civic Center was so close, we didn’t even need to go outside to get there. Nice hotel and staff were the best! Huge thank you for lovey Meisha and Jude for hands down exceptional service from check in, to recommending things to us and taking our photos before the show. Definitely recommend!!!
1 nacht verbleven in november 2023