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Beoordelingen van Alexander Inn

2.5 out of 5
Alexander Inn
12th and Spruce Streets, Philadelphia, PA

Beoordelingen

9,0

Fantastisch

Gastenscore: 10 - Uitstekend. 685 van 1078 beoordelingen" "
Gastenscore: 8 - Goed. 244 van 1078 beoordelingen" "
Gastenscore: 6 - Redelijk. 90 van 1078 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1078 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 21 van 1078 beoordelingen" "

9,2/10

Netheid

9,6/10

Personeel en service

8,0/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Marc

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Duur parkeren
3 nachten verbleven in april 2022
Reactie van Front Desk op 8 apr 2022
Thank you for staying with us!

10/10 – Uitstekend

thomas

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best recommendation is that we plan to stay there again when we return to Philly. Kudos to all the staff. The fresh croissants and afternoon free social hour were unique and especially memorable.
2 nachten verbleven in april 2024
Reactie van Front Desk op 1 mei 2024
Thank you for your feedback. We're happy to hear you enjoyed your stay with us.

10/10 – Uitstekend

stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Alexander Inn op 1 mei 2024
Thank you for your feedback.We hope to see you next time you're in Philadelphia

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice stay in Philly. Staff was friendly and very helpful.
3 nachten verbleven in april 2024
Reactie van Alexander Inn op 30 apr 2024
Thank you for your feedback.We're happy to hear you've enjoyed your stay with us. We hope to see you next time you're in Philadelphia.

10/10 – Uitstekend

renee

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location, clean and staff was very friendly and accommodating.
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 29 apr 2024
Thank you and we hope to see you again soon.

10/10 – Uitstekend

David, Rockville

Reisde met familie
Positief: Netheid, personeel en service
An older, non-corporate hotel in a great location. Liked the breakfast and happy hour area. The property condition is getting a bit tired (such as the bathrooms) but the old tile work and other decor makes up for that with charm. The breakfast is adequate with cereals, fruit, HB eggs, yogurt, breads, and coffee. Suggested parking is in a garage about 3 blocks away. Philly is such a nice place to visit!
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 2 mei 2024
Thank you for your feedback, please let us know if there anything we can do during your stay with us.

6/10 – Redelijk

Stephen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 26 apr 2024
Thank you for staying with us

4/10 – Matig

Venkatesh

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very small room for the high price.
1 nacht verbleven in april 2024
Reactie van Keisha A op 23 apr 2024
Thank you for staying with us. We apologize that the space was not sufficient for you. For future reference, Book our Deluxe Queen, Deluxe King or Double Double for more space.

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great service from staff
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 21 apr 2024
Thank you for your feedback.We hope to see you next time you're in Philly

10/10 – Uitstekend

Scott

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 21 apr 2024
Thank you for your feedback. We hope to see you next time you're in Philadelphia.

10/10 – Uitstekend

Jialu

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay. Room was clean and staff were friendly. Free wine and cheese was a pleasant surprise too!
1 nacht verbleven in april 2024
Reactie van Front desk op 20 apr 2024
Thank you so much for your feedback :) we are looking forward to your next stay with us.

10/10 – Uitstekend

Beth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We really enjoyed the boutique atmosphere of the hotel - the staff seemed to take extra care to make us feel welcome. Loved the coffee that was always available downstairs and the nightly happy hours. Our room was always clean when we came back in the afternoon!
3 nachten verbleven in april 2024
Reactie van Alexander Inn op 15 apr 2024
Thank you and we hope to see you soon.

8/10 – Goed

Mary Ryan

1 nacht verbleven in april 2024
Reactie van Alexander Inn op 15 apr 2024
Thank you.

6/10 – Redelijk

Dana

Reisde met partner
Great neighborhood
2 nachten verbleven in april 2024
Reactie van Alexander Inn op 15 apr 2024
Thank you and we hope to see you again.

8/10 – Goed

Joaquin

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This was our first stay. I did not give 5 stars to the property but the staff and location is great. The property has been very well kept and is a fine place to stay and we will be there again.
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 15 apr 2024
Thank you

8/10 – Goed

Sheila

Positief: Netheid, personeel en service
It’s- nice quaint and quiet. Free cocktail hour with hors doeves and wine and beer. Free breakfast. I was allowed to check in super early which was helpful. Very helpful. Not a place for kids … more adult themed. The tv and remote control were soooo dated. All in all it was fine for the price. Clean. Just dated. The staff were very awesome and helpful.
1 nacht verbleven in april 2024
Reactie van Front desk op 11 apr 2024
Thank you for your feedback.We're happy to hear you enjoyed your stay with us.Thank you for choosing us

10/10 – Uitstekend

Robert

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very homely and quiet Nice atmosphere Great staff
4 nachten verbleven in april 2024
Reactie van Front desk op 10 apr 2024
Thank you for your stay with us

8/10 – Goed

Keith

Positief: Netheid, personeel en service
1 nacht verbleven in april 2024
Reactie van Front desk op 10 apr 2024
Thank you for your feedback. Thanks for choosing us, We hope to see you next time you're in Philadelphia.

8/10 – Goed

Thomas

3 nachten verbleven in april 2024
Reactie van Front desk op 10 apr 2024
Thank you for staying with us

10/10 – Uitstekend

Greg

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff was unbelievably helpful. The social event was very nice.
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 8 apr 2024
Thank you. We hope to see you again soon.

6/10 – Redelijk

Nancy

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Close to my Son’s restaurant. Wasn’t happy when they tried to put me in a room with a twin bed, but I stood my ground.
1 nacht verbleven in april 2024
Reactie van Front desk op 10 apr 2024
Thank you for choosing to stay with us.

6/10 – Redelijk

QIONG

Reisde met familie
old
1 nacht verbleven in april 2024
Reactie van Alexander Inn op 4 apr 2024
Thanks for your stay with us

10/10 – Uitstekend

mary

Positief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Front Desk op 30 mrt 2024
We appreciate your feedback. Thank you for choosing to stay with us.

10/10 – Uitstekend

Leslie, Silver Spring

Positief: Netheid, personeel en service
Historic property that could use a little more upkeep but was very safe and clean with friendly staff and terrific location. We could walk to most attractions, both cultural (Philadelphia Orchestra) and historic (Liberty Bell, etc.). Terrific restaurants very close by. Highly recommend for location and price.
3 nachten verbleven in maart 2024
Reactie van Alexander Inn op 27 mrt 2024
We appreciate your feedback. Thank you for choosing us. We hope to see you next time you're in Philadelphia.

4/10 – Matig

Anthony

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Check in was made very difficult. The room I booked and paid for, I couldn't open the door. Was made to feel like I was in the wrong and ended up in a room that was not the same in price or space. No price accommodation was offered. I to;d the clerk I was tired from traveling and was told, "you don't look tired, you look angry".
2 nachten verbleven in maart 2024
Reactie van Alexander Inn op 26 mrt 2024
We thank you so much for your feedback..

10/10 – Uitstekend

THOMAS

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 15 apr 2024
We are delighted that your stay was pleasant.

4/10 – Matig

Kim, Annandale

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 15 apr 2024
We thank you so much for your feedback.

10/10 – Uitstekend

Roberto

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Front desk op 11 apr 2024
Thank you for staying with us

8/10 – Goed

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We only stayed overnight for a hospital visit the next day.
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 22 mrt 2024
Thank you for choosing to stay with us and we hope to see you again soon.

6/10 – Redelijk

Ayala

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Alexander Inn op 22 mrt 2024
We thank you for your feedback and we hope to see you again soon.

10/10 – Uitstekend

Ann, Pittsburgh

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thought the Inn was great. I had a small, attractively decorated single room which was quiet. The staff were very nice and the breakfast and the room in which it was situated were nice. It’s a continental breakfast with some good protein options. The location is wonderful…lots of funky shops and good restaurants around. My only quibble is minor…no coffeemaker in the room and I don’t think an urn is available 24/7 as in some hotels. But they do open up at 7.
2 nachten verbleven in maart 2024
Reactie van Front Desk op 19 mrt 2024
We are glad to hear you had a great time. Thank you for staying with us and we hope to see you again soon.

10/10 – Uitstekend

Amaro

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staying at the Alexander Inn was a very nice experience. We appreciated the small intimate setting that felt more relaxed than the large hotels with lots of bells and whistles. The breakfast was fine, and it was nice to have daily drinks and snacks. The location was very convenient being able to walk to most places in Philly. We appreciated the quiet location despite being in a big city.
4 nachten verbleven in maart 2024
Reactie van Front Desk op 19 mrt 2024
It's great to hear that you had a nice stay. We hope to see you again soon.

8/10 – Goed

ROBERT, Columbus

Great
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 19 mrt 2024
Thank you for staying with us. We hope to see you soon.

10/10 – Uitstekend

Andrea

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 8 apr 2024
Thank you for staying with us. We hope to see you soon.

10/10 – Uitstekend

James

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Alexander Inn is a great place to stay in downtown Philly. It is in a nice neighborhood and close to everything we enjoy in the city. The staff are top-notch, as well. When we had an issue with our room, they jumped into action and moved us to another room without delay. Couldn't ask for better service. We will definitely stay here again.
2 nachten verbleven in maart 2024
Reactie van Alexander Inn op 18 mrt 2024
We are so exciting you enjoyed your stay with us. We look forward to seeing you again soon.

10/10 – Uitstekend

Gulnara

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 4 apr 2024
Thank you for staying with us

8/10 – Goed

Dale

1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 4 apr 2024
Thank you for choosing us

6/10 – Redelijk

Carolyn

Reisde met een groep
I have stayed at the Alexander for several years and this year I noticed a shift. The initial check In was met with a disinterested staff member who was on her cell phone. The room had stains on carpet and the sink was loose from the wall. The evening reception area was excessively decorated in dark burgundy. The covers over the furniture, table clothes and the uncomfortable covers over the chairs. The flashing tip box was also a little over the top. The area outside the hotel also seemed to had declined since our last visit. I love the architecture and the location.
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 11 mrt 2024
We thank you so much for your feedback and hope you will come back to stay with us again.

10/10 – Uitstekend

Linda

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
A
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 8 mrt 2024
Thank you for choosing us.We hope to see you next time you're in Philadelphia.

6/10 – Redelijk

Paula

Nice place, very convenient to the flower show!
2 nachten verbleven in maart 2024
Reactie van Alexander Inn op 8 mrt 2024
Thank you for choosing us.

10/10 – Uitstekend

Marquise

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Easy check in.
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 6 mrt 2024
Thanks for choosing us.

8/10 – Goed

Dennis

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel itself is well-maintained, the staff was extremely helpful, and we liked the wine and cheese tasting in the evening. One negative is the amount of noise on the street all night long.
1 nacht verbleven in maart 2024
Reactie van Alexander Inn op 6 mrt 2024
Thank you for your feedback.We're happy to hear you enjoyed your stay.

10/10 – Uitstekend

Anthony

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Alexander has a lovely, cozy vibe and is not the typical corporate "cookie cutter" arrangement. Front desk and food area staff are extra nice. This place is warm, unique and human scale.
2 nachten verbleven in februari 2024
Reactie van Alexander Inn op 29 feb 2024
We are exciting that you enjoyed your stay. Thank you for choosing to stay with us. We hope to see you again soon.

6/10 – Redelijk

Mary

Reisde met partner
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Needs some updates in rooms. Tired looking carpets, bedding rough, blinds broken. Desk assigned us a room with 2 doubles instead of queen and blamed Expedia even though I had confirmation directly from hotel. Did change room but grudgingly. Gave no hotel info at checkin about free snacks and breakfast.
1 nacht verbleven in februari 2024
Reactie van Alexander Inn op 26 feb 2024
We are very sorry to hear that you didn't have a great experience in our hotel, our mission is to provide excellent guest experiences, so we are sorry to have let you down. We have taken your feedback on board, and we will strive to make improvements accordingly.

10/10 – Uitstekend

Jake

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Happy hour
1 nacht verbleven in februari 2024
Reactie van Alexander Inn op 22 feb 2024
We are happy that you enjoyed the wine social. Thank you for choosing to stay with us. We hope to see you again soon.

10/10 – Uitstekend

Philipp

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Alexander Inn op 21 feb 2024
Thank you for choosing to stay with us. We hope to see you again soon.

10/10 – Uitstekend

Grant

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
very frienndly staff, clean and cozy. It was a great stay
1 nacht verbleven in februari 2024
Reactie van Alexander Inn op 20 feb 2024
We are excited to know that you had a great time Thank you for choosing to stay with us. We hope to see you again soon.

8/10 – Goed

Spencer

Positief: Netheid, personeel en service en voorzieningen
Friendly staff and the breakfast was delicious. Very clean Only two things were problems. The toilet paper was hard and uncomfortable. And the keys kept not working on my door lock. Kept having to get extra keys. Hope yall fix the lock and the toilet paper. Otherwise fantastic
2 nachten verbleven in februari 2024
Reactie van Alexander Inn op 19 feb 2024
We thank you so much for your feedback and thank you for choosing to stay with us. We hope to see you again soon.

10/10 – Uitstekend

Alfredo, Miami

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is so quiet. Every thing is walable from the hotel. Staff beautiful. They have a free Happy Hour every day between 5 pm and 7:30 pm. Memorable weekend in Philly.
3 nachten verbleven in februari 2024
Reactie van Alexander Inn op 19 feb 2024
We are glad you enjoyed your stay with us. We hope to see you again soon.

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Whenever we spend nights in Philadelphia we stay at the Alexander Inn. The staff is superb and always attentive to our comfort. The morning buffet breakfast is a nice treat and now an afternoon wine and cheese reception if part of the stay. Rooms are clean and comfortable with great views of center city. We will be back again very soon!
2 nachten verbleven in februari 2024
Reactie van Alexander Inn op 19 feb 2024
We are so excited that you enjoyed your stay with us. We look forward to seeing you again soon.