Een seizoensgebonden buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Baymont by Wyndham Phoenix I-10 near 51st Ave

2.5 out of 5
Baymont by Wyndham Phoenix I-10 near 51st Ave
1242 N 53rd Avenue, Phoenix, AZ

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 348 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 284 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 163 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 100 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 107 van 1002 beoordelingen" "

7,6/10

Netheid

8,2/10

Personeel en service

7,0/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Miguel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was very quite
2 nachten verbleven in mei 2024

10/10 – Uitstekend

Delbert

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It seems like them hotels south of the I-10 are a lot quieter than the other's on the northside. When I stayed it was just one night. It was definitely one of the most peaceful places.
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Christian

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Surprisingly good. Especially for the price. Breakfast was typical and easy.
2 nachten verbleven in maart 2024
Reactie van Manager op 19 mei 2024
Hello Christian,We're delighted to hear that you appreciated the value for money and enjoyed our breakfast offerings during your stay. Your feedback is greatly valued, and we hope to welcome you back for another pleasant experience soon.

10/10 – Uitstekend

Alonso

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
10
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Alonso,Thank you for sharing your feedback with us. We appreciate your comments and will take them into consideration for future improvements. If you have any further concerns, please don't hesitate to reach out to our management team directly.

8/10 – Goed

Mazie, Aurora

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
request to not be near the housekeeping area, its a very noisy and congested area. Ice machine was out of order and no means of getting ice.
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Mazie, Thank you for sharing your feedback about your recent stay. We appreciate your input regarding the noise near the housekeeping area. Rest assured we will address this matter internally. Regarding the ice machine, we apologize for any inconvenience caused and suggest reaching out to our management for further assistance.

6/10 – Redelijk

Randy

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The hotel room had weird flooring, like they had dropped laminate over an old (unremoved?) carpet, so the floor bounced up and down as you walked in it, and there were little troughs where it looked like mop water had pooled. The view out the window was a dirt lot with logs from a tree that might have been cut down, then the fence separating you from the very nearby freeway. Too loud, but generally clean with a friendly staff. If you need to be next to the freeway (we did) it's an affordable option, but lacking that need I probably wouldn't stay there again.
1 nacht verbleven in mei 2024
Reactie van Manager op 10 mei 2024
Hello Randy, We appreciate your detailed feedback regarding your recent stay. We are glad to hear you found our staff friendly and the hotel generally clean. Please consider reaching out to management with any concerns regarding the room condition for future improvements. We understand your preference for a quieter location and hope you keep us in mind for any future travels.

6/10 – Redelijk

Diane

Reisde met familie
Positief: Personeel en service
Negatief: Netheid
Hello, I had my assistant call and confirm my reservation. The person on the phone was rude I was told and, even after my reservation was confirmed, when we got there they had canceled it due to some credit card situation - the front desk actually confirmed it the day before (not is such a nice way either). The fellow at the desk did get us in and it worked out but Unfortunately, I would not stay there again.
2 nachten verbleven in april 2024
Reactie van Manager op 7 mei 2024
Hello Diane,We regret to hear about your experience and apologize for any inconvenience caused during your stay. Your feedback is valuable to us, and we will address the communication issues that you encountered. We strive to provide excellent service and hope for the opportunity to better serve you in the future.

10/10 – Uitstekend

Ana

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in mei 2024
Reactie van Manager op 8 mei 2024
Hello Ana,We are thrilled to hear that you had a wonderful experience during your stay with us! If you have any further feedback to share, please do not hesitate to reach out to us directly. We look forward to welcoming you back soon for another memorable stay!

10/10 – Uitstekend

ana

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
staff very nice. only thing is room clean too late. but good staff
4 nachten verbleven in april 2024
Reactie van Manager op 7 mei 2024
Hello ana,We are delighted to hear you appreciated our friendly staff. Your feedback on room cleanliness is duly noted for our continuous improvement. We value your insights to enhance our services for future visits.

8/10 – Goed

Dawn

Zakenreiziger, Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
It was tucked away from traffic. The air conditioner control on the wall didn’t work and front desk staff didn’t know how to operate it. Fortunately we were able to use the controls on the air conditioner to change the temperature because the room was too hot. Overall it was a decent experience.
4 nachten verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Dawn,Thank you for sharing your recent stay with us. We're pleased to hear you found our location peaceful. We appreciate your feedback regarding the air conditioner control and will look into this further. Our team strives to ensure our guests have a comfortable stay. We hope to welcome you back for an improved experience in the future.

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Manager op 4 mei 2024
Hello Alejandro,We are very happy to hear that you had a wonderful stay with us! If you have any further comments or suggestions, please do not hesitate to contact us.

10/10 – Uitstekend

Gavy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy trankilo
1 nacht verbleven in april 2024
Reactie van Manager op 28 apr 2024
Hello Gavy,We appreciate your feedback and are glad to hear you found the hotel tranquil. If you have any further comments or suggestions, please feel free to reach out to us. We hope to welcome you back in the future.

10/10 – Uitstekend

Julio Cesar

Positief: Voorzieningen
Clean, personnel attentive
2 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Julio Cesar,We're pleased to hear that you found our hotel to be clean and that our staff was attentive during your stay. Your feedback is valuable to us, and we appreciate you taking the time to share your thoughts. Should you have any further comments or suggestions, please don't hesitate to reach out to our management team. Thank you again for choosing to stay with us.

10/10 – Uitstekend

Erica

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Manager op 26 apr 2024
Hello Erica,We are thrilled to hear that you enjoyed your stay with us! We look forward to welcoming you back in the future.

10/10 – Uitstekend

byron

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean rooms, and nice breakfast
1 nacht verbleven in april 2024
Reactie van Manager op 23 apr 2024
Hello byron,We are delighted to hear that you enjoyed our clean rooms and breakfast offerings. Your feedback is greatly appreciated as we constantly strive to provide our guests with a pleasant experience. We hope to welcome you back for another enjoyable stay soon.

2/10 – Ontzettend slecht

Harjinder

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
It's not what condition they showed online not Happy I'm going to stay a night coz i drove 14 Hours from my home to here. So I'm super tired 😫 But i like to get the refund if that is possible and thank you
1 nacht verbleven in april 2024
Reactie van Manager op 18 apr 2024
Hello Harjinder, We're disappointed to hear about your experience and appreciate your feedback. Please reach out to our management team directly for further assistance with your concerns. We hope your future travels are smoother.

6/10 – Redelijk

Jason

Reisde met een groep
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Thankfully stayed for just one night. The entire hotel smelled of marijuana smoke. Then when we arrived to our room we realized it was the source of the smell. Thankfully there was a vacant room we switched to. The staff was glad to share that the smell must have been from the fact the a biker occupied almost the entire hotel the previous night and were smoking throughout the hotel. We will never stay again. To add, there were several homeless people walking around outside the hotel
1 nacht verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Jason, We apologize for the inconvenience you experienced during your stay. Ensuring a comfortable environment for all our guests is a top priority. We appreciate you bringing this to our attention and will address the issue internally. Your feedback helps us improve our services for future guests.

6/10 – Redelijk

Teg

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
Not up to the standards. Bathrooms are dirty with just sink only. No counter top
1 nacht verbleven in april 2024
Reactie van Manager op 11 apr 2024
Hello Teg, Thank you for sharing your feedback with us. We appreciate your input on our bathroom facilities and will review this with our team for future improvements. If you have any further comments or concerns, please feel free to reach out to us directly.

10/10 – Uitstekend

Maricruz

1 nacht verbleven in april 2024
Reactie van Manager op 1 mei 2024
Hello Maricruz,We are delighted you had an outstanding stay and that you loved all aspects of our hotel. Thank you for the excellent rating, and we look forward to hosting you again soon

10/10 – Uitstekend

Gretchen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Manager op 9 apr 2024
Hello Gretchen,Your five-star rating is greatly appreciated. We are thrilled to hear that you enjoyed staying in our hotel. Thank you so much, waiting to serve you again!

10/10 – Uitstekend

Richard

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Manager op 9 apr 2024
Hello Richard,We are thrilled to hear that you had a wonderful stay with us! If there's anything else we can do to make your next visit even more enjoyable, please don't hesitate to let us know. We look forward to welcoming you back soon!

10/10 – Uitstekend

Nelinda

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
2 nachten verbleven in maart 2024
Reactie van Manager op 7 apr 2024
Hello Nelinda,We appreciate your feedback and regret any inconveniences you may have encountered. We value your input and will share your comments with our team for further improvement. Our goal is to provide a seamless experience for all our guests.

10/10 – Uitstekend

Nelinda

Positief: Netheid
Good
1 nacht verbleven in maart 2024
Reactie van Manager op 5 apr 2024
Hello Nelinda,We appreciate your feedback and regret to hear about your experience. Rest assured, guest feedback is valuable to us, and we will address your concerns for future improvements. Feel free to reach out to our management team for further assistance.

6/10 – Redelijk

martin fernando

Positief: Netheid
Negatief: Personeel en service
Mala atención del personal
2 nachten verbleven in maart 2024
Reactie van Manager op 3 apr 2024
Hello martin fernando, We regret to hear about your experience and take your feedback seriously. We encourage you to reach out to our management team to further discuss your concerns and ensure they are addressed appropriately. Thank you for bringing this to our attention.

8/10 – Goed

Shaelynn. M, Farmington

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
W
2 nachten verbleven in maart 2024
Reactie van Manager op 3 apr 2024
Hello Shaelynn. M, We are sorry to hear that your recent experience did not meet your expectations. Your feedback is important to us, and we will share your comments with the team for their review and improvement. Our goal is to ensure all guests have a pleasant stay with us.

8/10 – Goed

Donna, Atlanta

1 nacht verbleven in maart 2024
Reactie van Manager op 18 apr 2024
Hello Donna, Thank you for taking the time to complete our survey! We want you to know that your feedback and rating of our hotel is of utmost importance to us. We would appreciate it if you could kindly reach out to us directly with any specific feedback you may have, so that we may address your concerns accordingly. On behalf of our entire staff, we thank you for your business and we hope to see you again when your travels bring you back to the area!

4/10 – Matig

Juanita

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
nothing
2 nachten verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello Juanita, We are sorry to hear that your stay did not meet your expectations. We appreciate your feedback and will make sure to address any concerns raised with our team. Please feel free to reach out to our management team directly to discuss your experience in more detail.

10/10 – Uitstekend

Stephanie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Would stay at again
3 nachten verbleven in maart 2024
Reactie van Manager op 22 mrt 2024
Hello Stephanie,We are delighted to hear that you would consider staying with us again. Your feedback is valuable to us, and we hope to welcome you back in the future. Thank you for sharing your experience with us.

4/10 – Matig

Pamela

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Manager op 18 mrt 2024
Hello Pamela, We appreciate you taking the time to share your experience with us. If there are any specific concerns you would like us to address, please don't hesitate to contact us directly. We hope to have the opportunity to welcome you back in the future.

6/10 – Redelijk

Robert, Lynnwood

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lots of traffic noise overnight. The breakfast area is small but Joanne was a diligent, friendly and hard-working person who always strived to keep the area clean and the guests happy.
9 nachten verbleven in maart 2024
Reactie van Manager op 16 mrt 2024
Hello Robert, We apologize for any inconvenience caused by external noise. We're glad to hear Joanne's exceptional service made your stay more enjoyable. Your feedback helps us improve our guests' experience in the future.

10/10 – Uitstekend

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything perfect
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Debra

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Was kind of off the beaten path
2 nachten verbleven in maart 2024
Reactie van Manager op 12 mrt 2024
Hello Debra,We appreciate your feedback and regret that our location did not meet your expectations. Our hotel strives to offer a peaceful retreat away from the hustle and bustle of the city center. If you prefer a more central location next time, we recommend researching our sister properties for accommodation closer to main attractions. Thank you for staying with us.

4/10 – Matig

BERNADINE

1 nacht verbleven in februari 2024
Reactie van Manager op 9 mrt 2024
Hello BERNADINE,We're sorry to hear you didn't fully enjoy your stay with us. Please don't hesitate to reach out to us with any specific feedback you may have so we can address any issues you encountered and improve our services.

8/10 – Goed

kevin l.

1 nacht verbleven in maart 2024
Reactie van Manager op 27 mrt 2024
Hello kevin l., Thank you for staying with us. We would appreciate it if you could provide us with more details about your experience, so that we can address any issues you may have encountered. We value your feedback and want to ensure that your future stays are more enjoyable.

6/10 – Redelijk

Melissa

Reisde met partner
The price was good. The area around it was fairly decent. Our door closure was off so we had to slam door to shut it. It was crooked so the outside light signed through. The walls were paper thin so we could everything! The room was ok. The bathroom needs some counter space. There was nothing to put you toiletries on. The staff was exceptional though. Very friendly and accommodating.
3 nachten verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
Hello Melissa, Thank you for sharing your feedback with us. We appreciate your positive comments on our pricing, location, and friendly staff. We have noted your observations on the door closure and soundproofing and will address them accordingly. We value your input as it helps us improve the guest experience for future visitors.

2/10 – Ontzettend slecht

Ryan

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in maart 2024
Reactie van Manager op 6 mrt 2024
Hello Ryan, We're sorry to hear that your experience didn't meet your expectations. Please feel free to reach out to us with any feedback you'd like to share so we can address any issues. We value your input and hope to improve your next stay with us.

2/10 – Ontzettend slecht

Annabelle

Reisde met partner
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Very disappointing as I have stayed at other Beaumont's and this is really bad that I rather check out early than stay the whole 4 nights
4 nachten verbleven in februari 2024
Reactie van Manager op 5 mrt 2024
Hello Annabelle, We are sorry to hear that your experience did not meet your expectations. Your feedback is important to us and will be shared with our team for further improvement. If you wish to discuss your stay further, please feel free to reach out to our management team. Thank you for sharing your concerns with us.

8/10 – Goed

Jon

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The bathroom walls had some minor stains/discoloration and in general needed some touch up work. Overall the room was decent for the price. The staff always had a smile and was happy to chat with anyone.
2 nachten verbleven in februari 2024
Reactie van Manager op 6 mrt 2024
Hello Jon, Thank you for sharing your feedback with us. We appreciate your kind words about our friendly staff. Your comments about the bathroom will be passed on to the appropriate team for their review. We strive to provide a positive experience for all our guests and hope to welcome you back in the future.

10/10 – Uitstekend

Camille

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in was easy and the gentleman checking us in was very nice, The rooms were clean and it was right off the freeway. The traffic was a little loud but we were so tired.
1 nacht verbleven in februari 2024
Reactie van Manager op 29 feb 2024
Hello Camille,We're delighted to hear your check-in experience was smooth and that you found our rooms to be clean. Being conveniently located near the freeway offers ease of access for many guests. We understand that traffic noise can sometimes be bothersome but hope it didn't detract too much from your stay. Your feedback is valuable to us.

10/10 – Uitstekend

kenia

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was having some doubts because of the past reviews from last year. They must be under new management because non kf those issues were seen. It was really easy to check out, my husband forgot his razor and i asked if by any chance they had some for sale. They gave me a complimentary razor with shaving cream and toothbrushes woth toothpaste. I heard absolutely no noise !!! I would definitely stay there.
1 nacht verbleven in februari 2024
Reactie van Manager op 28 feb 2024
Hello kenia,We are pleased to hear that you had a positive experience during your recent stay with us. We strive to provide excellent service and amenities to all our guests. If you have any further feedback or need assistance in the future, please do not hesitate to reach out to us. Thank you for sharing your feedback, and we look forward to welcoming you back soon!

6/10 – Redelijk

Corey, Saint Paul

Positief: Netheid
Negatief: Voorzieningen
Very dark area, pool gate didn’t work with the key, had to get staff to open. Room key did not work on side exit/entrance door. Staff was friendly but reserved, hotel was clean but old. Location was not good.
4 nachten verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello Corey,We appreciate your feedback and apologize for any inconvenience during your stay. Our team will address the issues with the pool gate and room key for future guests' convenience. We strive to maintain a clean environment and provide friendly service. Thank you for sharing your experience with us.

4/10 – Matig

LANE

Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The fan in the bathroom was extremely noisy along with the pipes in the shower. The air/heating unit would not shut off and constantly came on all night long. Couldn't get a good night's sleep in four days.
4 nachten verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello LANE, We appreciate your feedback and apologize for any inconvenience you experienced during your stay. Please know that we value your comments and will share them with our team for further review and improvement. Our goal is to ensure all guests have a comfortable stay.

6/10 – Redelijk

ARMANDO, san ysidro

Zakenreiziger, Reisde met familie, Reisde met familie en kleine kinderen
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
desayuno muy escaso
1 nacht verbleven in februari 2024
Reactie van Manager op 24 feb 2024
Hello ARMANDO, We're sorry to hear that you found the breakfast offerings to be limited. Your feedback is valuable in helping us make improvements for future guests. We appreciate you sharing your experience with us.

8/10 – Goed

Richard

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ok stay
ok no computer on site not so great breakfast
2 nachten verbleven in februari 2024
Reactie van Manager op 23 feb 2024
Hello Richard,We regret to hear about the inconvenience you experienced regarding the lack of a computer on site and the breakfast offerings. Your feedback is valuable and will be shared with the management team for further review and improvement.

6/10 – Redelijk

ALFREDO AGUSTIN, Edmonton

Positief: Personeel en service
Nice staff, small swim pool, noisy due to the busy highway
3 nachten verbleven in februari 2024
Reactie van Manager op 22 feb 2024
Hello ALFREDO AGUSTIN, We appreciate your feedback on our friendly staff and pool. We apologize for any inconvenience caused by external noise. Your input helps us improve our guest experience for the future.

8/10 – Goed

Joseph

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great for 2 night stay.
Front desk staff was very friendly. The room was very clean and bed was comfortable. The only issue was our room was on the side of the highway and was a bit noisy from the highway traffic.
2 nachten verbleven in februari 2024
Reactie van Manager op 20 feb 2024
Hello Joseph,We're pleased to hear that you found our front desk staff friendly and enjoyed our clean, comfortable rooms. We regret any inconvenience caused by noise from the highway, and we appreciate your feedback. Your comments are valuable for us to improve our guests' experience in the future.

6/10 – Redelijk

Marie

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Not in the best location in town. The pillows on the bed were like baby pillows. They were horrible and the mattress was extremely uncomfortable. You go cheap you get cheap learned my lesson won’t do that again.
3 nachten verbleven in februari 2024
Reactie van Manager op 19 feb 2024
Hello Marie, We appreciate your feedback on your recent stay with us. We regret to hear that the location and bedding did not meet your expectations. Our aim is to provide a comfortable experience for all our guests. Your comments have been noted for further review and improvement.

8/10 – Goed

Todd

Positief: Netheid, personeel en service
Negatief: Voorzieningen
Ultimately was good. Some sketchy people in the neighborhood.
1 nacht verbleven in februari 2024
Reactie van Manager op 17 feb 2024
Hello Todd, Thank you for sharing your feedback about your recent stay. We're glad to hear that your overall experience was positive. We understand that the neighborhood may have seemed concerning at times, but we always prioritize the safety and comfort of our guests. We appreciate your support and hope to welcome you back in the future.

10/10 – Uitstekend

ALEX

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in februari 2024
Reactie van Manager op 16 feb 2024
Hello ALEX,Thank you for choosing our hotel for your stay. We are delighted to hear that you had a wonderful experience with us. We appreciate your kind words and look forward to welcoming you back in the future.

8/10 – Goed

Nicholas

Rooms were very clean and staff was great! My only complaint was that the water in the shower was barely warm my 3 day stay.
3 nachten verbleven in februari 2024
Reactie van Manager op 15 feb 2024
Hello Nicholas, Thank you for your feedback on the cleanliness of our rooms and the great service provided by our staff. We apologize for any inconvenience you experienced with the water temperature during your stay. We appreciate your valuable input and will make sure to address this issue with our maintenance team to ensure a comfortable experience for future guests.