Een buitenzwembad, zwembadcabana's (toeslag), ligstoelen bij het zwembad
Beschikbaarheid controleren

Beoordelingen van Royal Palms Resort and Spa, part of Hyatt

5 out of 5
Royal Palms Resort and Spa, part of Hyatt
5200 E Camelback Road, Phoenix, AZ

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 730 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 166 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 61 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 35 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 1002 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

9,2/10

Voorzieningen

9,2/10

Staat van de accommodatie en faciliteiten

9,4/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in juli 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in september 2017

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Fantastisch
Fantastisch verblijf in Royal Palms Resort. Het resort is prachtig, de kamers zijn geweldig en het personeel is erg vriendelijk. Goed bed en erg goed restaurant op het resort. Zwembad is aan de kleine kant gezien de grote van het resort.

10/10 – Uitstekend

walter, antwerpen

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
romantisch relaxhotel
zeer mooie setting, kamers perfect, casita's mooi, maar sanitair niet meer up to date. Aldovara suites perfect Nog steeds maximale service, maar toch minder dan 5j geleden: besparingen? Zeer vriendelijk en ctrrect personeel

10/10 – Uitstekend

Carla, Mont Belvieu

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is really beautiful! Wes checked us in when we arrived and he was so pleasant and helpful - great experience there. The room was clean and the views from almost anywhere on property are gorgeous. So many little spots to just relax and "zen out" if need be. We did a spa day and the spa was nice. The dressing room areas are a little small, but clean so that was most important to us. It was a busy wedding weekend, but seeing how beautiful everything was just made it better. A great property and I would definitely stay again!
3 nachten verbleven in april 2024
Reactie van Royal Palms Resort & Spa op 1 mei 2024
Hello Carla, Thank you for providing your feedback from your recent stay. We are so happy to know that you had a relaxing escape and enjoyed your time on property and at Alvadora Spa. We hope to welcome you back soon!

10/10 – Uitstekend

Matthew

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This resort is very quaint and amazing. Amazing views and place to get away.
3 nachten verbleven in april 2024
Reactie van Royal Palms Resort & Spa op 1 mei 2024
Hello Matthew, Thank you so much for taking the time to share your review. We are glad to know you had a wonderful time!

8/10 – Goed

Brad

Reisde met familie
My wife and I enjoyed our stay. The property has several little gardens that are beautiful. The pool and pool staff were very nice and took good care of us. We had breakfast at the restaurant and it was just average for the price. Overall we would stay here again.
5 nachten verbleven in april 2024
Reactie van Royal Palms Resort & Spa op 19 apr 2024
Hello Brad, Thank you for sharing your feedback with us. We're so glad to hear that you enjoyed the atmosphere of the resort and working with our staff. We hope to see you again soon!

10/10 – Uitstekend

Beth S

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, peaceful, private resort. The staff were professional, friendly and accommodating. The fireplaces and fountains in our casita and throughout the resort were wonderful surprises.
4 nachten verbleven in april 2024
Reactie van Royal Palms Resort & Spa op 15 apr 2024
Hello Beth, Thank you so much for your kind review. We're happy to hear that you had a great experience during your stay!

10/10 – Uitstekend

Donna, Athens

2 nachten verbleven in april 2024

10/10 – Uitstekend

Mark

1 nacht verbleven in maart 2024

10/10 – Uitstekend

Tim

4 nachten verbleven in februari 2024

10/10 – Uitstekend

Karen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is beautiful!! The scenery is awesome! The staff was wonderful and ensured i was comfortable and my needs were taken care of. I would definitely stay here again my next trip to Phoenix. Oh, my spa experience was wonderful!!
3 nachten verbleven in februari 2024
Reactie van Royal Palms Resort & Spa op 21 feb 2024
Hello Karen, Thank you very much for taking the time to share your feedback with us. We are pleased to know that you had a wonderful time at the resort and enjoyed your stay. We look forward to your return visit!

10/10 – Uitstekend

Tom

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful grounds. Warm and inviting atmosphere in bar and restaurant. Staff very friendly and accommodating.
5 nachten verbleven in januari 2024
Reactie van Royal Palms Resort & Spa op 5 feb 2024
Hello Tom, Thank you for sharing your review with us. We are glad to know you had a great time on property. We hope to welcome you back again soon!

10/10 – Uitstekend

Karen, Huntington Beach

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It's absolutely gorgeous. Our room was clean and cozy. We had beautiful views from our patio. We walked around the resort and enjoyed every moment. It was relaxing just to be on the grounds. The stay was worth every penny.
3 nachten verbleven in januari 2024
Reactie van Royal Palms Resort & Spa op 5 feb 2024
Hello Karen, Thank you very much for taking the time to share your feedback with us. We are happy to hear that you had such a wonderful time. We look forward to welcoming you back again soon!

10/10 – Uitstekend

susan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful property and amazing Staff. Barbara walked us to our room and told us about the history of the hotel. She added a lovely touch to our stay. The breakfast was wonderful and Jeff was friendly and attentive.
1 nacht verbleven in januari 2024
Reactie van Royal Palms Resort & Spa op 8 jan 2024
Hello Susan, Thank you for taking the time to provide your feedback from your visit. We appreciate the details and are happy to know that you had a wonderful time. We hope to see you again soon!

10/10 – Uitstekend

leyton

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
One of our favorites! Quiet. Lots of ambiance. It's just so easy to feel relaxed there.
1 nacht verbleven in december 2023
Reactie van Royal Palms Resort & Spa op 8 jan 2024
Hello Leyton, Thank you very much for sharing your review with us. We are happy to hear that you enjoyed your visit!

8/10 – Goed

Mohammed

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Joshua

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Terrific experience!
3 nachten verbleven in december 2023
Reactie van Royal Palms Resort & Spa op 8 jan 2024
Hello Joshua, Thanks so much for your review! We hope to welcome you back again soon!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Ross, Swarthmore

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Palms is a wonderful unique resort and T Cook’s is one of the best restaurants one could enjoy. A magical place to stay.
3 nachten verbleven in november 2023
Reactie van Royal Palms Resort & Spa op 19 dec 2023
Hello Ross, Thank you for taking the time to share your review with us. We are happy to hear that you had a wonderful experience and we look forward to welcoming you back again soon!

10/10 – Uitstekend

Mark

1 nacht verbleven in december 2023

10/10 – Uitstekend

Marisol

2 nachten verbleven in december 2023

10/10 – Uitstekend

Kimberly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Spoil yourself, stay here!
Absolutely magnificent. Staff super friendly, the property is amazing and very well kept. From the valet guys (super nice and warm guys), to reception (professional and very welcoming) to the barman and servers at T Cooks. Eat on property, the food is amazing. The non alcoholic cocktails were also fantastic. All the historical nuances of the mansion are preserves, it's so beautiful. Alvador spa experience was fantastic.
1 nacht verbleven in december 2023
Reactie van Royal Palms Resort & Spa op 5 dec 2023
Hello Kimberly, Thank you very much for taking the time to share such a wonderful review. We truly appreciate the feedback and details of your visit. We look forward to sharing with our team and welcoming you back soon!

10/10 – Uitstekend

philip

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the resort was great staff was great T cooks was great the only thing that got me was that there was really nothing to do at night in the hotel but go to the bar and listen to a house type band that was not to my liking . i would have liked to play darts or shoot some pool or anything else other then sit and stare at the stars and listen to old people
3 nachten verbleven in november 2023
Reactie van Royal Palms Resort & Spa op 29 nov 2023
Hello Philip,We are so happy to hear that you enjoyed your experience with our staff and at T. Cook's. We do appreciate your additional feedback and this is helpful to share with our teams. We hope to see you again soon!

8/10 – Goed

Jonathan, Fishers

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We absolutely enjoyed our stay. Service is outstanding. Food was great and a lot on each plate. Pool was nice. We look forward to going again.
6 nachten verbleven in november 2023
Reactie van Royal Palms Resort & Spa op 29 nov 2023
Hello Jonathan, Thank you so much for your review. We are happy to hear that you had such a great time. We look forward to welcoming you back again soon!

10/10 – Uitstekend

craig

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was simply amazing… every interaction was above standard… beautiful property!!
2 nachten verbleven in november 2023
Reactie van Royal Palms Resort & Spa op 29 nov 2023
Hello Craig, Thank you so much for the kind words. We appreciate your review and look forward to having you back soon!

8/10 – Goed

Patricia

Reisde met een groep
Extra charges
Was disappointed that there was a high resort fee and you had to valet your car and then they charged for parking. That seemed excessive
2 nachten verbleven in november 2023

10/10 – Uitstekend

Raegan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in november 2023

10/10 – Uitstekend

Jacob

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing thanks!
2 nachten verbleven in november 2023

10/10 – Uitstekend

Thomas, Stockton

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Magnificent historical property
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Stephanie

Reisde met partner
A beautiful, romantic getaway! Highly recommend! Excellent service and fantastic dining options. We can’t wait to return!
2 nachten verbleven in oktober 2023
Reactie van Royal Palms Resort & Spa op 23 okt 2023
Hello Stephanie, Thanks so much for sharing your feedback with us! We are glad to know that you enjoyed your time at the resort. We look forward to welcoming you back.

10/10 – Uitstekend

Jeff

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They offer old world charm in an environment that is warm, inviting and first class. After staying there for 5 days, I have to give kudos to the staff. Every interaction was friendly, helpful and professional. The property itself is awesome. It has charm, terrific views of Camel Back mountain, and is set up so that corporate events, weddings are kept separate and private from individual and family guests. I will definitely be going back.
5 nachten verbleven in oktober 2023
Reactie van Royal Palms Resort & Spa op 23 okt 2023
Hello Jeff, Thank you for taking the time to provide your review. We are so happy to hear that you had a great time on property and interacting with our staff. We hope to welcome you back again in the near future!

10/10 – Uitstekend

Iryna, Carol Stream

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing property
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Sandy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was a bit disappointed . The last time I was here, it was not owned by Hyatt. It seems a bit run down in areas and not well cared for. The check in area seemed cluttered and tacky. I remember it as pristine, very up- scale and classy. It just seemed like another commercial property— not unique— and overpriced. Disappointed!
1 nacht verbleven in oktober 2023
Reactie van Royal Palms Resort & Spa op 2 okt 2023
Hello Sandy, We appreciate you taking the time to share your feedback with us. We are sorry to have missed the mark on maintaining expectations. We will provide this comment to our teams for further review.

10/10 – Uitstekend

kenji

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
host and help very nice
1 nacht verbleven in september 2023

10/10 – Uitstekend

Janna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in september 2023

10/10 – Uitstekend

Kurt

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in september 2023

10/10 – Uitstekend

Jennifer

1 nacht verbleven in september 2023

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Teresa

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Christian

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Marlena

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Erron

1 nacht verbleven in augustus 2023

10/10 – Uitstekend

Beatriz

1 nacht verbleven in augustus 2023

6/10 – Redelijk

Robert

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
small but big issue
Good Afternoon, The resort and all the staff was very pleasantly receiving and the ambiance was truly a delight for my wife an I. Only issue, and unfortunately is a big one for us, is that our room was infested with assortments of bugs (ants and tiny spiders) We checked in late in the evening and didn't notice them till our next morning showers....First easily noticed on the The shower curtain, which made us look down throughout the floor and therefore noticed that they were everywhere on the floor from that point forward traced them into the bedroom and near the fireplace. I presented the issue first thing, brought some of the physical proof on a piece of toilet paper of the bugs we killed. The staff was very attentive & apologetic but was also told not much could be done about it other then refunding a resort fee. It was only a 1 Night stay for us but Wife and I are not feeling very accommodated about that. -Rob Medina
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Meagan

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Julie

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this resort. So peaceful and unique. Definitely would stay here again!
3 nachten verbleven in juli 2023
Reactie van Royal Palms Resort & Spa op 3 aug 2023
Hello Julie, Thank you for your review. We are happy to know that you enjoyed your experience. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Renita

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
My daughter and I chose this property for a mother/daughter getaway. It was perfect!! The staff was amazing and other than the Arizona summer heat, the stay was absolute perfection.
2 nachten verbleven in juli 2023
Reactie van Royal Palms Resort & Spa op 27 jul 2023
Hello Renita, Thank you so much for sharing your review. We are so happy to hear that you and your daughter had a great time. We look forward to welcoming you back again soon!

10/10 – Uitstekend

Arturo

Reisde met partner
Positief: Voorzieningen
Excellent customer service. They took us personally to our room. They welcomed us with a glass of wine. Can't get any better than that.
1 nacht verbleven in juli 2023

10/10 – Uitstekend

Brandy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Wonderful place! Already planning for next year
4 nachten verbleven in juli 2023
Reactie van Royal Palms Resort & Spa op 27 jul 2023
Hello Brandy, Thank you for your review. We are thrilled to hear you had a great time and certainly look forward to hosting you again soon!