The Amari is a very well provisioned hotel in a superb setting with wonderful views across Patong Bay. The staff were excellent: very attentive and sorting every little problem out enthusiastically and with the minimum of fuss. Of the two restaurants in the hotel, La Gritta was excellent and served me with the best two meals of my whole holiday. Because the hotel is spread over such a large site, it can take quite a walk to get to the lobby but the staff were very good at arranging for the shuttle cart to pick you up and drive you back and forth. The only minor downsides for me were that the pools got quite crowded with families during the day and the hotel does have a slightly corporate feel lacking some of the more Thai features of other comparable hotels. Overall, though, a great choice.