I would not recommend staying here…YET! The hotel has great potential, they just aren’t there yet. The main lobby area, pool, and restaurant are very nice with gorgeous views of the beach, but much of the hotel is still being built and sadly, that was the view from my room :( the service was not 5 star, the staff are friendly and attentive but really inexperienced - for the price you pay, you’d expect much more. Most nights took about 1-2Hours for our food to arrive (in dribs and drabs and most of the time it was not what we ordered) they offered a few buffet dinners during our stay (without telling guests beforehand) to alleviate the pressure on staff but the buffets were not great and very expensive!! And when the buffet was on, you could not order off the menu which was not ideal if you couldn’t afford the buffet! During our stay, a large number of guests chose to leave early and were offered refunds due to the unorganised service, which is a shame for the hotel but also justified for the guests. I think in time, they will be a 5 star hotel, but until then - it is not quite worth the money. It is also important to note that the island is very isolated and far from the mainland and Phuket town. The hotel do not tell you the boat times until after you have booked - there are three boat times to and from the island each day and if you come back of leave outside those times then there is a small fee - which is not too bad but you can’t really leave at night as it is too dark!
