6/10
Overall nice lodge, well situated in Pilanesberg park. The rooms are beautiful and well equipped. Although Expedia mentions a full-board dining regime it is best to ask before your trip when they expect you to come in for which meal. We arrived around 7pm after a game drive and were told by the receptionist we could have lunch the next day and went straight on to dinner that night. The next day we were told 1 hour before lunch by another receptionist that we had forfeited it and were expected to pay again for it. Disappointing attitude from a hotel where clearly many of the staff members do their best to give customers a good time. So overall a nice lodge but next time we will be staying at another one.
