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Beoordelingen van SpringHill Suites by Marriott Pittsburgh Washington

3 out of 5
SpringHill Suites by Marriott Pittsburgh Washington
16 Trinity Point Drive, Washington, PA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 281 van 683 beoordelingen" "
Gastenscore: 8 - Goed. 178 van 683 beoordelingen" "
Gastenscore: 6 - Redelijk. 109 van 683 beoordelingen" "
Gastenscore: 4 - Matig. 59 van 683 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 683 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Heather

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is not family oriented. They threatened to call the cops on my kids because they were having a nerf gun war. All of this was before 10pm. After we sent the kids up to the rooms to play PlayStation they tried saying that they heard them screaming and thumping. The thumping was coming from a room directly above the lobby and the screaming was a little kid screaming on the 1st floor. They were constantly starring at us when we were sitting in the lobby both days and making us feel uncomfortable. We will never stay here again next year when we come back for the tournament.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Danielle

Reisde met partner
Negatief: Personeel en service, voorzieningen
BEWARE!!! Upon checking in the lady at the front desk told me that Expedia had canceled my reservation, and that the hotel was completely sold out. This was not true. Expedia still had me booked with this hotel. I quickly had to book another hotel 10 minutes out of the way which made me late for a planned birthday dinner. I made this reservation 2 weeks prior to my stay. Then when calling this hotel back to be forwarded proof of the cancellation, the hotel front desk tells me that there is no record whatsoever of my reservation. After contacting Expedia and having them contact the property I was finally refunded. I do not recommend booking this hotel to anyone!
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Matt

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I carefully selected this hotel because of its pool and hot tub so my wrestlers could relax because of the big tournament. 300 miles from home and the hot tub doesn’t work. Should have notified me 24 hours in advance so I could have canceled 24 hours in advance. Such a scam!!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Eleazar

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was good
1 nacht verbleven in april 2024

4/10 – Matig

Matt

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Staff were very friendly and helpful. The room conditions were not great however. Room was dirty, with stains on the walls and what looked like some type of dried liquid on the ground. The closet door was falling off and light fixtures were iffy as to if they even turned on.
1 nacht verbleven in april 2024

6/10 – Redelijk

thuyanh

Positief: Personeel en service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Penny, Fraser Road

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was absolutely amazing.... check in was a breeze, breakfast was great, room was fabulous 👌 love the hampton suites
1 nacht verbleven in april 2024

10/10 – Uitstekend

Cherree

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved our stay
1 nacht verbleven in april 2024

10/10 – Uitstekend

GIDEON, SILVER SPRING

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The best place for breakfast. Loved it.
1 nacht verbleven in april 2024

8/10 – Goed

Clifford

1 nacht verbleven in april 2024
Reactie van Springhill Suites Pittsburgh Washington Pa op 29 apr 2024
Thank you so much for your review.

10/10 – Uitstekend

CHARLES L

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Enjoyed the short stay. Front desk considerate
1 nacht verbleven in maart 2024

6/10 – Redelijk

Cynthia

Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Hot tub was not working. Never had maid service. Was told upon check out I could have asked for it… but was never told I had to if I wanted it. Hotel is dated, but breakfast was good and hotel clean.
2 nachten verbleven in april 2024

8/10 – Goed

THOMAS

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Easy check in
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Stephen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
convenient location
1 nacht verbleven in maart 2024

6/10 – Redelijk

Dianne

Reisde met familie
Beds not very comfortable
1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Lara

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was not clean. I found items left behind by other travelers, in areas that a broom or vacuum would have reached. The sofa bed was a mint green color, covered in oil and dirt stains. The shower surrounding had mold growing. The outside of the facility was dirty with trash in the landscaping and lying around the grounds. The coffee brewer in the room had built up scale in the water reservoir, which made it unusable.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Christine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Room was very clean and quiet, staff was very friendly, and the breakfast was great.
2 nachten verbleven in maart 2024

6/10 – Redelijk

Henrietta

Positief: Personeel en service, voorzieningen
Negatief: Netheid, staat van de accommodatie en faciliteiten
The sofa couch in the room was filthy and the extra blanket wasn't clean.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

Chad

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in februari 2024

6/10 – Redelijk

Kenisha

I liked the location. Right off the highway, close to restaurants and stores.
1 nacht verbleven in februari 2024

10/10 – Uitstekend

PATRICIA

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Small stars for the fact that the pool was broke and was freezing. Hot tub did not work at all
1 nacht verbleven in februari 2024

4/10 – Matig

Michael L

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
No hot water, Trash outside the building, Poor breakfast, Cold coffee. ETC
12 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Zelphia

1 nacht verbleven in februari 2024

4/10 – Matig

Brandy

Positief: Netheid, personeel en service
We rented this room specifically to take our daughter swimming and the indoor pool was so cold that no one could even get in it and the hottub jets didnt work but atleast it was warm.
1 nacht verbleven in februari 2024

4/10 – Matig

Michael

Zakenreiziger
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
11 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Comfort kamer
Unlike other Springhill Suites
The hotel is a no frills version of a normally high end establishment. It was clean, and comfortable. The walls are thin and the plumbing is loud. The rooms are bigger than the furniture inside was meant for. But, all.of that is reflected in the price. As for the breakfast, it is the lowest grade I've experienced and i stay at Marriot hotles 10-20 times per year.
4 nachten verbleven in januari 2024

8/10 – Goed

Justin and Trish

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
It was clean and lived the hottub and pool were available. Would probably be 5 star with some updating of washrooms and hottub. Definitely good deal for the money.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Marianne

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Gross
There was a dirty sock on the chair, dried vomit on the vase. Pool had no heat an the hot tub was broken.
1 nacht verbleven in december 2023

8/10 – Goed

William

Positief: Personeel en service, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

8/10 – Goed

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Convenient to the main highway. Rooms were very nice but could use a clean of the bathroom fan-rest of room very clean and comfortable. Like the small sink and fridge in the room as convenient to make a snack and clean up. Breakfast was good but ran out of stuff and had to ask for food to be replenished-this should not happen as staff should be on top of this.
1 nacht verbleven in december 2023

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pretty good place
The hotel and room was clean. Staff was very friendly. A couple of nitpicks- the outer walls are very thin and it sounds like traffic from the nearby roadway is coming through the room. The fridge sounds like an aquarium running... maybe water going to ice maker or something? No leaking water though. The juice machine was not working for breakfast.
1 nacht verbleven in december 2023

10/10 – Uitstekend

William, Forest Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023

4/10 – Matig

Christina

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
This place could use some serious updating. So many things not working or in poor shape, including ice machines, lamps, furniture, pillows, sheets. No sheets were in the suite for the pull out sofa and when we called to ask for some, the response was almost comical; after two attempts (and asking them to bring the sheets up after they first told us to come down to the desk) we finally got two sheets. The one positive thing was the employee who brought some breakfast stuff back out when we were late to breakfast (forgot it closes earlier on week days!). We have stayed at this hotel once before, about 9 months ago and don’t remember it being this grungy. Probably won’t stay here again.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Russell

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
So bad we left and stayed at a different hotel
The hotel was so dirty and poor quality we left and found another hotel. Still waiting on info on a refund or credit . Read RECENT reviews, something changed here.... very very poor. I have pics, but the app wont let me in to my pics. Stains, holes, mold... just think.. terrible...
2 nachten verbleven in december 2023

10/10 – Uitstekend

William, Forest Hill

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
What I loved was the courteous and friendly greeting from the lady at check in. She set the tone as positive and helpful. Awesome!
1 nacht verbleven in december 2023

4/10 – Matig

Roger

1 nacht verbleven in december 2023

10/10 – Uitstekend

Sally

1 nacht verbleven in december 2023

6/10 – Redelijk

Esther

1 nacht verbleven in december 2023

10/10 – Uitstekend

Jose

1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Jennifer

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I've sought out Springhill Suites during my travels for years based on a prior positive experience at this location. That ended with my recent stay. I was shocked at the condition of this hotel! The first room we were given featured unmade beds, (bare mattresses, no bedding), left over food and trash on the desk, and couch cushions piled up in the floor. The second room wasn't much better, with non functional lighting/outlets, a barn door to the bathroom which would not close, filthy floors/walls/curtains, a wonky toilet, and a disgusting shower curtain. Everything was grimy, and if we weren't coming off of a 14 hour day of travel/activities, we would have left to find other accommodations. In the morning we were met with a freezing cold shower, and a questionable looking breakfast. We opted instead to pack up and get the heck out of there, but not before inquiring about a $30 mystery charge that popped up on our card. This was the worst experience I've ever had at a hotel, and Marriott should be ashamed to have their name associated with it.
1 nacht verbleven in december 2023

8/10 – Goed

mrs Shirley a

7 nachten verbleven in november 2023

8/10 – Goed

Sonia

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything fine just the hotel on construction was a little duty
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

John

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is listed as under renovation, but that is making light of the hotel. There was one working ice machine in the entire hotel...there were four machines total. The jets were not working in the hot tub. So many other things were either broken or in rough shape. The furniture in our room was stained as well as the bed spread. The floor had been redone, but under the vinyl tile, the base was uneven and has a big dip in it. Would not stay again.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Wanda

1 nacht verbleven in november 2023

4/10 – Matig

Edward

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Soso stay
We were disappointed to find that there were no grab bars that were usable for safety. The tub had a concave bottom which made it difficult to stand on. There was no extra toilet paper and no shampoo and no soap in the shower, the dispensers were empty. Good points were; clean room, excellent mattress, excellent tv and breakfast.
1 nacht verbleven in november 2023

4/10 – Matig

jackie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The staff was nice, the room has a SIGNIFICANT mold problem in the bathroom. The curtain were covered in stains. The walls have badly filled holes and the fire detector in the room was covered in masking tape, so I’m sure that wouldn’t work if it needed too. Stay away!
1 nacht verbleven in november 2023

4/10 – Matig

Pat Renee

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
The property and rims are very run down and outdated. The staff was wonderful and very friendly. We had to ask for toilet paper for our room because it was not stocked.
1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Mohammed

1 nacht verbleven in november 2023

4/10 – Matig

Scott

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
To say I was disappointed is an understatement. My definition of renovarions differ than theirs. First room (407) had mold on the wall in the bathroom which was obviously there for awhile. Requested a new room. Appeared clean but after first night, lack of toiletries as well as behind the dressers which were battered, showed sheet rock dust and a used pill pack. This place was not clean at all. And other guests commented in the lobby as well. I won't be staying here again when I visit Pittsburgh.
3 nachten verbleven in november 2023

6/10 – Redelijk

Liza

Zakenreiziger
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
Friendly and helpful staff but a lot to improve
I guess you get what you pay for. The entire 2nd floor was under construction and the hallways smelled very bad. The gym was non functional. There was a 5, 10 and then 25 lb weight. The treadmills didn't work. They're laundry was also only functional with quarters. The hotel reception staff were extremely helpful and friendly. That was probably the best part of the hotel.
10 nachten verbleven in oktober 2023