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Beoordelingen van SpringHill Suites by Marriott West Mifflin

3 out of 5
SpringHill Suites by Marriott West Mifflin
1000 Regis Ave, West Mifflin, PA

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 311 van 611 beoordelingen" "
Gastenscore: 8 - Goed. 202 van 611 beoordelingen" "
Gastenscore: 6 - Redelijk. 60 van 611 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 611 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 611 beoordelingen" "

9,0/10

Netheid

9,0/10

Personeel en service

8,2/10

Voorzieningen

8,6/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Jan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Joshua

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Property was very clean, inside was beautiful. Location was amazing, walk across the street to Target or Starbucks, drive 2 or 3 blocks to any and every store you could need. Ver happy with our choice to stay here!
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

Tana

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The absolute worst service ever!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Nelson

Reisde met partner
Positief: Netheid, voorzieningen
From desk people are really nice the whole building was clean and nice
1 nacht verbleven in maart 2024

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellence
When traveling to the Pittsburgh, West Mifflin area, look for the Spring Hill Suites by Marriott. You won't be disappointed Exceptional as a place to relax.
6 nachten verbleven in januari 2024

10/10 – Uitstekend

Josue

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in december 2023

10/10 – Uitstekend

Leonard

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and great staff. Room was in excellent condition.
4 nachten verbleven in december 2023

10/10 – Uitstekend

Heidi

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Wonderful hotel!
Everything about our stay at the hotel was top notch. Extremely clean, friendly and quiet. Couldn’t ask for more!
1 nacht verbleven in december 2023

10/10 – Uitstekend

Amanda

1 nacht verbleven in november 2023

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property is located near a lot of restaurants and stores.I enjoy staying there with my family
2 nachten verbleven in november 2023

8/10 – Goed

karen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice
1 nacht verbleven in november 2023

10/10 – Uitstekend

Leonardo

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Charles

Zakenreiziger
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not Exactly the Cleanest
This was a business trip. Arrived at the hotel Friday evening to check in, do a quick check of the room, and get dinner. During the quick check of the room, I didn't notice anything. Came back to the room after dinner and the room was stuffy. Found the A/C-heat unit unplugged. Went to use the fridge in the room and found it warm with a dead spotted lantern butterfly in it. Found that the fridge was also unplugged. Was out most of the next day. Back at the room after a long day, I discovered FLEAS in the bed and room. [They do not allow pets at this location.] Said something to the woman at the front desk and she switched my room. Had to move my family (including a sleeping child) around at 10 pm. While there were no fleas in the new room, there was hair in the shower and brown or reddish brown handprint on the shower curtain next to the toilet at face level. Having to take trips to Pittsburgh in the future, I will not be using this hotel again!
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Deborah

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Quentin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023

8/10 – Goed

danny

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice room and area.
1 nacht verbleven in september 2023

8/10 – Goed

Sherae

2 nachten verbleven in september 2023

8/10 – Goed

Judie

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The room was very spacious
3 nachten verbleven in augustus 2023

2/10 – Ontzettend slecht

Maranda

2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Joel

1 nacht verbleven in juli 2023

6/10 – Redelijk

David

Reisde met partner
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The rooms were very small and poorly set up! Sink fixtures were too small for sink. Tried two rooms. Just bizarre. Need to tear down building and start over. Was very disappointed as it was a Marriott property. Understand it is it’s low end version but still!
3 nachten verbleven in juli 2023

10/10 – Uitstekend

Amy

1 nacht verbleven in juni 2023

8/10 – Goed

Sandy

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room was clean and comfortable. We had a lovely stay.
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Gretchen

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very good location and friendly staff also very clean
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Martin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Family visit
1 nacht verbleven in mei 2023

10/10 – Uitstekend

Nick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in april 2023

6/10 – Redelijk

Diana

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
There were only 2 towels in the room when it was set up for 6 but 3 of us were staying in the room. Also, the toilet paper was low. We had to ask for more. Lastly, the sheets and blankets were small for the bed. With 2 people in the bed, we could not get covered.
1 nacht verbleven in april 2023

6/10 – Redelijk

Holly

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Staff at the hotel was amazingly helpful and pleasant! Lobby and rooms smelled clean and fresh. On the downside, bed and couch in the rooms were hard as rocks. Shower leaked water all over the floor and also was causing mold to grow outside of shower in the grout. Hair dryer needed replaced. All info was shared with staff. Apparently the leaky showers are a known issue.
2 nachten verbleven in april 2023

8/10 – Goed

Michelle

3 nachten verbleven in maart 2023
Reactie van Jelly op 25 mrt 2023
Thank you Michelle for rating us we hope your stay was well. Please let us know what can we do to make your stay next time better !!!

8/10 – Goed

Denise

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very nice hotel clean great breakfast and service. Pool wasn’t working , that was disappointing. Over all had a great stay !
2 nachten verbleven in januari 2023
Reactie van Sarah op 13 feb 2023
Thank you for the favorable rating. We apologize for the closure of the pool. We hope you choose to stay with us again.

10/10 – Uitstekend

Geri

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Checking in and out staff were wonderful
1 nacht verbleven in december 2022
Reactie van Sarah op 13 feb 2023
Thank you for the favorable rating. It is our pleasure to have you as our guest. We look forward to seeing you again.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hotels.com is trash
Hotel was good. Hotels.com is trash and made my check in difficult because they didn’t pay the hotel and we had to wait for it to get resolved
1 nacht verbleven in december 2022
Reactie van David op 13 feb 2023
we apologize for your struggles with hotels .com feel free to call us if you need anything from a hotel quality and seervice related issue at the hotel

8/10 – Goed

Tom

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Our room and bathroom areas were very spacious, with a desk, big TV, microwave, fridge, and couch, which was a wonderful surprise. We were right next to the elevator, which I never like, but I didn’t hear the elevator noise this time, just loud people. (The ones at 2 am sounded like they were standing next to me.) Our bathroom toilet/toilet handle did have a bit of an issue where it was loose and had to be held down to get the toilet to flush, but everything else about the room was great.
1 nacht verbleven in november 2022
Reactie van Waffle Weekends op 20 nov 2022
We appreciate your time to evaluate our hotel. We are even more pleased that your stay was enjoyable.We look forward to your next time spent with us.Have a great holiday season!

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2022
Reactie van Springhill Suites at WM team op 31 okt 2022
Thank you for the favorable rating. It is our pleasure to have you as our guest. We look forward to seeing you again.

10/10 – Uitstekend

Ruth

2 nachten verbleven in oktober 2022
Reactie van Sarah op 13 feb 2023
Thank you for the favorable rating. We look forward to the opportunity to serve you again.

10/10 – Uitstekend

Takisha

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Springhill at WM team op 31 okt 2022
Thank you for the favorable rating. We look forward to the opportunity to serve you again.

4/10 – Matig

Tori

1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

John

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Shop around
The hotel is clean and the attendant was super helpful. He moved us to a different room that was somewhat of an improvement. The pictures on here are not actual pictures. The rooms are super small, even though we had a suite. They don’t have posted that their pool is closed for renovations, one of the main reasons we went here, so my daughter could swim. For price of the rooms I would recommend shopping around as this one should not have been more than $150 bucks.
1 nacht verbleven in september 2022
Reactie van Springhill Suites at WM team op 31 okt 2022
We have worked very attentively to have the pool operable. Our rooms have been newly renovated with the hopes of making it more pleasureable. Unfortunately, we have not met your expectations.I can assure you that the pool will be available very soon. Our goal is to bring satisfaction to our guest.Please reconsider us for your next stay, you can look forward to the pool, waffle weekend, and a service team garunteed to please.

8/10 – Goed

Angela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our experience was a good one. Room was spacious and clean. Breakfast was nice as well as the staff.
1 nacht verbleven in september 2022
Reactie van Springhill Suites at WM team op 31 okt 2022
Thank you for taking the time to acknowledge your stay with us. We are thrilled it met your expectations and looking forward to your next visit.

8/10 – Goed

Pamela

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Room was nice but found some hairs in the bed when we pulled down the cover. The breakfast was great and unexpected after covid. Staff was very friendly!
1 nacht verbleven in augustus 2022
Reactie van Springhill Suites at WM team op 31 okt 2022
Thank you for the kind words. Apologies for the snaffoo. We can not prevent all mishaps, but we make up for it with our consideration and desire to make your stay as best it can be.Looking forward to your next visit.

4/10 – Matig

Alexis

Reisde met partner
Negatief: Personeel en service, voorzieningen
I booked a king bed suite for my husband's 35th birthday after browsing through about 200 other hotels in the greater Pittsburgh area, some that were less expensive. We decided to stay at Springhill suites after looking at the room, the pool and the location. Upon check in, we were informed there was not a king bed room available and we would have to stay in a double, as well as the pool being closed for renovations "for about another month". The room was cramped. The decor, undesirable. The Feng shui, non existence. We laughed it off, but the truth is, this was a more expensive room than we could have got in Pittsburgh and not the room we wanted! We didn't even get anything comped to us or a discount on a room that we didn't want. I pay $17 for bags of chips and bottles of ginger ale. I would maybe recommend this hotel to someone on a business trip but not anyone looking for a great night. We were pretty disappointed and as a couple that rents hotels in Pittsburgh a few times/year, we won't be coming back.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Karen

1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Sierra

Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The amenities we paid for they did not tell us were unavailable at the time of booking. The pool was under construction the ice machines were broken the microwave was not fixed and we we there 4 days and they never fixed it
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Sierra

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The amenities we paid for we did not get to use. The pool was under construction so at the time of booking we we not made aware. The microwave in the room did not work and we asked for them to check it and 3 times they never came.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Yolanda

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place
Awesome hotel! Breakfast was yummy each morning, hotel manager Carmen was excellent in taking care of us. Would definitely stay again and highly recommend to friends and family!
6 nachten verbleven in juni 2022

10/10 – Uitstekend

Brenda

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We arrived at 2 am and found the staff to be courteous and accommodating.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Todd

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2022

8/10 – Goed

Sadie Jo

1 nacht verbleven in april 2022

8/10 – Goed

Tiffany

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in maart 2022