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Beoordelingen van Best Western Plus Placerville Inn

2.5 out of 5
Best Western Plus Placerville Inn
6850 Green Leaf Dr, Placerville, CA

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 355 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 318 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 173 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 88 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 68 van 1002 beoordelingen" "

8,0/10

Netheid

8,2/10

Personeel en service

7,6/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

JERRY B

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This property was very clean and convenient; the rooms were spacious. The staff was friendly and helpful.
4 nachten verbleven in april 2024

8/10 – Goed

Michael, Ladera Ranch

Reisde met familie
Positief: Personeel en service
Solid 3 star hotel. Nothing fancy. Good rooms. Good beds. Clean, quiet.
2 nachten verbleven in april 2024
Reactie van BW Plus Placerville Team op 21 apr 2024
Dear Michael, Thank you very much for your review !!

8/10 – Goed

David

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Convenient location to freeway, restaurants & multiple type of businesses.
2 nachten verbleven in februari 2024
Reactie van BW Plus Placerville Team op 10 apr 2024
Dear David, Thank you very much for your review !!

8/10 – Goed

Bob

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We have stayed here one other time in the past but this time we noticed a lot of changes for the better. The grounds seem better kept up. It seemed safer as far as a clientele staying there. The employ ees appeared and seemed more professional. All in all, it was a much better stay. Next time we'd like to try the Mexican restaurant that's close to the property.
5 nachten verbleven in maart 2024
Reactie van BW Plus Placerville Team op 8 apr 2024
Dear Bob, Thank you very much for your review !!

10/10 – Uitstekend

Nicholas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay
1 nacht verbleven in april 2024
Reactie van BW Plus Placerville Team op 8 apr 2024
Dear Nicholas, Thank you very much for your review !!

8/10 – Goed

Leslie

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Freeway noise
1 nacht verbleven in maart 2024
Reactie van BW Plus Placerville Team op 12 mrt 2024
Dear Leslie, Thank you very much for your review !!

8/10 – Goed

Maria

1 nacht verbleven in maart 2024
Reactie van BW Plus Placerville Team op 26 mrt 2024
Dear Maria, Thank you very much for your review !!

10/10 – Uitstekend

Fausto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Es de facil acceso y muy buen servicio
1 nacht verbleven in maart 2024
Reactie van BW Plus Placerville Team op 5 mrt 2024
Dear Fausto, Thank you very much for your review !!

10/10 – Uitstekend

Maria Teresa

Reisde met huisdieren, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Pet friendly hotel, clean and comfortable.
2 nachten verbleven in februari 2024
Reactie van BW Plus Placerville Team op 14 mrt 2024
Dear Maria, Thank you very much for your review !!

8/10 – Goed

Ann

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
staff was very nice
1 nacht verbleven in februari 2024
Reactie van BW Plus Placerville Team op 27 feb 2024
Thank you for the feedback about the staff!

8/10 – Goed

Edward

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I was a nice place. Cars were to close in the parking lot. They sat there early in the morning with loud exhaust pipes for a long time and I was unable to sleep. The breakfast was really nice.
1 nacht verbleven in februari 2024
Reactie van BW Plus Placerville Team op 16 feb 2024
Thank you for the kind words. We will address the loud cars in the parking lot and correct the issue right away!

10/10 – Uitstekend

Ethan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I thoroughly enjoyed the stay, however, what stood out to me was the customer service, cleanliness, and standing out as a safe environment. We will be coming back whenever we plan to stay in Placerville once more!
1 nacht verbleven in februari 2024
Reactie van BW Plus Placerville Team op 14 feb 2024
Appreciate the wonderful words! We will be sure to communicate this to our team. Looking forward to seeing you again in near future.

2/10 – Ontzettend slecht

Kareen

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Most uncomfortable bed-definitely past its prime. Blood on the cloth shower curtain. Climate control not working. Forgot my room key and they gave me another one way too easily-never checked my ID or anything.
2 nachten verbleven in februari 2024
Reactie van BW Plus Placerville Team op 14 feb 2024
Thank you for the opportunity to share how we can improve. We will address this with our team asap to correct each and every issue you've mentioned. Hope to see you again soon!

10/10 – Uitstekend

Maricela

1 nacht verbleven in februari 2024
Reactie van BW Plus Placerville Team op 20 mrt 2024
Thank you for this wonderful review!

8/10 – Goed

Peter, Brookeville

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Free breakfast was good. I rented an EV and there was charging right there which was very helpful. Room was clean and everything worked. The negatives were a strong cleaner smell in the hallways, road noise from Missouri Flats Rd, and we could hear the people walking in their room above us. I would stay there again.
4 nachten verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Peter, Thank you very much for your review !! We look forward to your next visit !!

2/10 – Ontzettend slecht

Mark

1 nacht verbleven in januari 2024
Reactie van BW Plus Placerville Team op 20 mrt 2024
Please let us know what we can do to improve. Thank you for the feedback.

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The Landry is pretty cheap and they have 2 washers and dryers
7 nachten verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Robert, Thank you very much for your review !!

10/10 – Uitstekend

KEVIN

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Kevin, Thank you very much for your review !!

10/10 – Uitstekend

DOUGLAS

1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear DOUGLAS, Thank you very much for your review !!

10/10 – Uitstekend

Noel

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything was perfect. room, beds, gym, jacuzzi, breakfast, price, and staff.
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Noel, Thank you very much for your review !! We look forward to your next visit !!

4/10 – Matig

Song, sunnyvale

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Strong strange smell in the hallway. Smell of mold in the room. Almost could not fall sleep doe to the noise from single pane window towards the busy street.
Reactie van Raj Kaler - General Manager op 19 jan 2024
Dear Song, I want to apologize for the disappointing stay you had. This is not the type of experience we want our guests to have. Please know I will meet with my staff and correct these issues. We hope you will give us another opportunity to serve you. Thank you and take care !!

8/10 – Goed

Robert

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
7 nachten verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Robert, Thank you very much for your review !!

6/10 – Redelijk

Karan

Reisde met familie en kleine kinderen
Positief: Personeel en service
Lots of random people in hallway throughout the day entire bottom floow smelled like weed lots of loud noisy people fighting people allowing dogs to roam the hallway hallways felt old bathroom in room really old needs upgrade
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 15 jan 2024
Dear Karan, I want to apologize for the disappointing stay you had. I will get with the hotel staff and make corrections. We hope you will give us another opportunity to serve you. Thank you and take care !!

10/10 – Uitstekend

Alejandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
All who helped me were very friendly and kind. Appreciate the hospitality. Room was clean. Food was good too
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 15 jan 2024
Dear Alejandro, Thank you very much for your review !! We look forward to your next visit.

4/10 – Matig

Frances

Reisde met partner
Positief: Netheid, personeel en service
Nice large room with a good hvac system. Unfortunately someone in the room above us was doing something that made our ceiling creak and groan from 10:00 pm to 11:30. Bed was hard and lumpy too. Good breakfast and pleasant staff.
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 14 jan 2024
Dear Frances, Thank you for taking the time to share your feedback with us regarding your recent stay at our hotel. We are disappointed to hear that your experience did not meet your expectations, and we sincerely apologize for any inconvenience or frustration this may have caused you.We take all feedback, whether positive or negative, seriously, and we appreciate your honesty in highlighting the areas where we fell short. We would like to assure you that we will be taking the necessary steps to address the issues you raised to ensure that our future guests have a more enjoyable and comfortable stay.We would love the opportunity to make it up to you and demonstrate our commitment to providing exceptional guest experiences. Please feel free to reach out to us directly so that we can discuss your concerns further and come up with a solution that works for you.Thank you for choosing to stay with us, and we hope to have the opportunity to welcome you back in the future.

10/10 – Uitstekend

Joni

Reisde met familie
Positief: Voorzieningen
It was a very nice stay
1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Joni, Thank you very much for your review !!

6/10 – Redelijk

Robert

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Robert, Thank you very much for your review !!

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Staff
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear David, Thank you very much for your review !!

10/10 – Uitstekend

Kelly

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Kelly, Thank you very much for your review !! We look forward to your next review !!

8/10 – Goed

Gian L

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Gian L, Thank you very much for your review !!

8/10 – Goed

Crysana

Positief: Personeel en service
Old hotel
Hotel does not have elevators which I thought was odd. Customer service was great. The room was old and outdated and not very clean. The refrigerator was sticky, the floor had something sticky near refrigerator that my socks kept sticking to. The door had splatter on it. The door was very hard to close. All of the staff were kind and the continental breakfast was good. The location was close to lots of retail which was great. The hotel needs a lot of updates just ok hotel.
1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Crysana, Thank you very much for your review. I will share this review with my staff and we will make all corrections. I am thrilled to announce our renovation this year which will include a new elevator. We look forward to your next visit. Thank you and take care !!

8/10 – Goed

Riannon

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean, the staff were very friendly, the outdoor pool area was clean. The room was clean. Everything worked, the fireplace was tricky to figure out, but the front staff were helpful. The outlet behind the bed wasn’t great. Every time you roll over or move the bed at all, the lights would flicker and our phone chargers kept going on and off. Other than that, it was very pleasant experience. We had the room made up one of the 4 days we stayed there and it was nicely done. We would stay here again.
4 nachten verbleven in december 2023
Reactie van Raj Kaler - General Manager op 28 dec 2023
Dear Riannon, Thank you very much for your review. We are thrilled to hear that you enjoyed your stay. We look forward to your next visit.

10/10 – Uitstekend

Valentina

Reisde met familie
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
We stayed one night on our way to Tahoe, very convenient, clean, comfortable beads . Will stay again.
1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 28 dec 2023
Dear Valentina, Thank you very much for your review. We look forward to your next visit !!

10/10 – Uitstekend

Laura

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
They have varied breakfast, very neat and clean.
3 nachten verbleven in december 2023
Reactie van Raj Kaler - General Manager op 27 dec 2023
Dear Laura, Thank you very much for your review !!

6/10 – Redelijk

Leslie

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van BW Plus Placerville Team op 19 feb 2024
Thank you for taking time to leave a review!

8/10 – Goed

Dyan

2 nachten verbleven in december 2023
Reactie van Raj Kaler - General Manager op 27 dec 2023
Dear Dyan, Thank you very much for your review !!

6/10 – Redelijk

Erika

1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 2 feb 2024
Dear Erika, Thank you very much for your review !!

6/10 – Redelijk

matt

Reisde met familie
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van BW Plus Placerville Team op 19 feb 2024
Thanks for taking the time to leave a review!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in december 2023
Reactie van BW Plus Placerville Team op 19 feb 2024
Thanks for the wonderful review!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van BW Plus Placerville Team op 19 feb 2024
Thank you so very much for the positive review!

6/10 – Redelijk

Leslie

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Raj Kaler - General Manager op 21 dec 2023
Dear Leslie, We apologize for the disappointing stay you experienced. We will evaluate this review and speak with the staff. We look forward to your next visit to show you our improvements.

8/10 – Goed

Beatrice

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Complimentary breakfast
Quick check in process. Clean room. Quiet. Easy freeway access. Surprised at the variety of food at the complimentary breakfast. Would stay here again if needed. Plenty of parking.
1 nacht verbleven in december 2023
Reactie van General Manager - Raj Kaler op 10 dec 2023
Dear Beatrice, Thank you very much for your review !! We look forward to your next visit !!

8/10 – Goed

Joanne

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff were very pleasant and helpful. The breakfast buffet was pretty good. I was disappointed that the chargers for EVs were not operational.
2 nachten verbleven in december 2023

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid
Negatief: Comfort kamer
The Hotel was very well maintained, and the staff was pleasant, as well as efficient. That being said, the hotel does not have an elevator if your room is on the upper floor. If you have trouble climbing stairs choose a ground level room. Also, I think it’s worth mentioning for anyone with bad knees, that the toilets are very low to the ground. Overall, our room was clean, comfortable and we enjoyed our stay.
2 nachten verbleven in december 2023

8/10 – Goed

Jennifer

1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Jose

1 nacht verbleven in november 2023

10/10 – Uitstekend

Ron

1 nacht verbleven in oktober 2023

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid
Negatief: Comfort kamer
Decent!
PROS: Convenient location. Good Mexican restaurant next door. Nice desk staff. Lots of parking. Seems clean enough. CONS: No elevator (yet). Coffee isn’t good (but Starbucks is nearby). Rooms are a little ragged… the door jamb for my room looked like it had been kicked in previously and was cheaply repaired, the mattresses are uncomfortable, and the door corners/lamp shades have clear wear and tear. Breakfast is cleared away at 9am- sharp!- so be on time.
2 nachten verbleven in november 2023

10/10 – Uitstekend

Rikki

1 nacht verbleven in november 2023

2/10 – Ontzettend slecht

Trudy

1 nacht verbleven in november 2023