Een buitenzwembad, parasols voor strand/zwembad

Beoordelingen van Holiday Inn Mauritius Mon Tresor, an IHG Hotel

4 out of 5

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 177 van 354 beoordelingen" "
Gastenscore: 8 - Goed. 127 van 354 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 354 beoordelingen" "
Gastenscore: 4 - Matig. 10 van 354 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 10 van 354 beoordelingen" "

9,2/10

Netheid

8,6/10

Personeel en service

8,2/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Maarten

Positief: Netheid, personeel en service

8/10 – Goed

Ceciia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
great hotel near the airport + free shuttle but
Great place near the airport. We arrived late at night from La Reunion to get to the airport the next day in Mauritius. Very nice restaurant with good and very affordable food. Friendly staff at the reception. Rooms were comfortable. Would stay here again. The free shuttle bus is always on standby so very convenient.
1 nacht verbleven in oktober 2018
Reactie van The Management op 14 nov 2018
Dear Guest, We would like to thank you for taking the time to give us your feedback following your stay in our hotel. We are glad to read that you have appreciated our shuttle services and hospitality. Indeed, our mission is to offer innovative comfort to our guests. We hope to have the pleasure of welcoming you again. Best Regards, The Management Holiday Inn Mauritius Mon Tresor

8/10 – Goed

chris, Amsterdam

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Everything OK
Everything OK. Only 4 minutes from airport. Good kitchen. Spacious room
1 nacht verbleven in oktober 2017
Reactie van The Management op 28 okt 2017
Dear Chris, We thank you for taking the time to review our hotel following your recent stay. We are glad to read that you have enjoyed our hospitality and services; indeed our mission is to provide innovative comfort to our guests and we are happy to have succeeded in making your stay a memorable one. We certainly look forward to welcoming you again. Kind Regards, The Management, Holiday Inn Mauritius Mon Trésor.

10/10 – Uitstekend

FRANCOIS jean louis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Vraiment super cet hôtel
1 nacht verbleven in april 2024
Reactie van Guest Experience Executive op 10 mei 2024
Cher Client,Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire. Nous sommes ravis d'apprendre que notre hôtel a pu répondre à vos attentes et vous offrir une expérience inoubliable. Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

10/10 – Uitstekend

Candace

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
nice property
1 nacht verbleven in februari 2024
Reactie van Guest Experience Executive op 7 mei 2024
Dear Valued Guest,Thank you for taking the time to share your feedback. We are pleased to read that you enjoyed your stay with us. Hoping to have the pleasure to welcome you soon at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

2/10 – Ontzettend slecht

Seher

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Felt very unsafe with unprofessional staff. Luckily we only stayed due to our flight being delayed. one of the bartenders charged us double for our 2 coffees (£11.08). He said it was because we asked for double shot. We disputed this and said we had the same 2 drinks in the morning and paid the normal price of (£5.54), but staff member was very aggressive and impolite. We paid the £11 for two coffees as we felt unsafe and didn’t want the situation to escalate. The bathroom in the room was dirty, flies everywhere and a foul odour coming from the bathroom drains. The bar area was the same, lots of flies and mosquitoes. Very dirty. Food was not fresh, definitely not worth the money.
1 nacht verbleven in april 2024
Reactie van Guest Experience & Quality Executive op 23 apr 2024
Dear Valued Guest, Thank you for your feedback regarding your recent stay with us. We are very sorry to read that your experience with us did not meet your expectations. After verification, for the coffee, actually we did an exception for the first coffee you ordered during the day we indeed give you a double shot free of charge and it has been clearly explained that next time you order a double shot, it will be charged.As for the room we always encourage our guest to inform the Manager on Duty for any issue encountered as we did not received any complained during your stay. Concerning the flies, being in rainy season and a tropical island we do face this kind of situation rest assured that we do regular inspection.Hope that this will not stop you from visiting us again.Sincerely,

10/10 – Uitstekend

Grace

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was awesome room was nice
1 nacht verbleven in april 2024
Reactie van Guest Experience Executive op 14 apr 2024
Dear Valued Guest,Thank you for taking the time to share your amazing experience. It warms our heart to know that the efforts of our dedicated team members resonated with you and that you liked the room. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Karen

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely hotel. We took advantage of the free shuttles to a beach hotel, shopping mall and airport. Pretty gardens to relax in too.
1 nacht verbleven in februari 2024
Reactie van Guest Experience Executive op 5 mrt 2024
Dear Valued Guest,Thank you for taking the time to share your amazing experience. Your appreciation for our service means a lot to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable time.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Philip

1 nacht verbleven in februari 2024
Reactie van Guest Experience Executive op 25 feb 2024
Dear Esteemed Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back for another memorable time. Sincerely,Guest Experience Executive

8/10 – Goed

bruce

Positief: Netheid, personeel en service
Very good staff Facility could use a bit of a refurbishment
1 nacht verbleven in februari 2024
Reactie van Guest Experience Executive op 19 feb 2024
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. We are very happy to read that the efforts of our dedicated team members resonated with you. We really appreciate that you took the time to evaluate our hotel and rest assured that we are doing our utmost everyday to satisfy our esteemed guests. We have already started the refurbishment and same is still ongoing. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,Guest Experience

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2024
Reactie van Guest Experience Executive op 10 feb 2024
Dear Valued Guest,Thank you for choosing Holiday Inn Mauritius Mon Trésor for your stay. We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back in a near future.Sincerely,Guest Experience Executive

2/10 – Ontzettend slecht

Marion

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Tried to stay another hour in the room cause my flight at midnight not possible someone assigned to check in in my room asked to pay for another night was told at reception room category not available if I check on holiday inn homepage it’s available well that’s a bad customer service for someone who wants to stay some more hours in the room
1 nacht verbleven in februari 2024
Reactie van Guest Experience & Quality Executive op 9 feb 2024
Dear Guest, We would like to thank you for your feedback following your recent stay at Holiday Inn Mauritius Mon TresorOur receptionist informed you that your room was already assign to another guest thus could not give you the room for a late check out, we did not mention that room category is not available.The check out time is 11am and late checkout is given with extra cost subject to availabilityWe hope to have the pleasure of welcoming you again

6/10 – Redelijk

Frank, Fairhaven

I stayed one night prior to a flight. It's average. Checking in was not smooth. I had to wait for a room. Flight crews from all the airlines stay here, so there is a lot of change over. My room was recently redone, except for the bathroom. It was ok. I did not use the free shuttle, as I had a driver. I did not use the spa or any other amenities. It's an airport hotel. It is not near anything except for the airport. Enough said.
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 4 feb 2024
Dear Valued Guest,Thank you for taking the time to share your detailed feedback. The check-in is at 15 pm and check-out at 11 am (mentioned at the time of your booking).The check-in time and procedures were well respected for your booking. You arrived at around 1pm and our team member clearly explained to you that the check-in time is 15 pm. You even got your room at 14h40 with the efforts of our Housekeeping team. Holiday Inn Mauritius Mon Trésor is a 4* Business Hotel situated next to the airport and is ideal for either transit or short stay passengers. We do welcome crew members from some airlines also. We are committed to ensuring that our guests feel cared for from the moment they check in and we sincerely apologise if we fell short of your expectations. Again, thank you for sharing your rating and comments, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Juha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erinomainen
Erittäin mukavassa ympäristössä.Ruoka edullinen ja hotellilla ilmainen kuljetus. Hyvä sijainti vain 5.min kentälle,silti koneiden äänet eivät häirinneet.Lepakoita oli kiva bongailla terassilla auringon laskiessa.
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 31 jan 2024
Dear Valued Guest,Thank you for taking the time to share your wonderful experience. We take pride in providing excellent service to our esteemed guests and it is truly encouraging that our efforts resonated with you. Hoping to have the pleasure to welcome you back for another memorable and unforgettable moment at Holiday Inn Mauritius Mon Trésor.Thanks,Kind RegardsGuest Experience Executive

4/10 – Matig

Eric

Negatief: Netheid, personeel en service
Décevant
Accueil tres en dessous Le personnel ne cherche vraiment pas a vous satisfaire
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 30 jan 2024
Cher Client,Nous vous remercions d’avoir pris le temps de partager votre commentaire qui a retenu toute notre attention. Il semble que l’expérience que vous avez vécue n’ait pas entièrement répondue à vos attentes et nous en sommes sincèrement désolés. Nous obéissons au Brand Standard de IHG. Nous faisons de notre mieux pour satisfaire nos clients selon les demandes telles que ' le early check-in et le late check-out.' Cela vous a été clairement expliqué par nos collaborateurs. Nous vous remercions encore une fois d’avoir choisi Holiday Inn Mauritius Mon Trésor pour votre séjour et nous espérons avoir la chance de vous accueillir à l’avenir.Bien Cordialement,Guest Experience Executive

8/10 – Goed

Yi

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It is a nice place, just a bit out there for getting anywhere.
2 nachten verbleven in januari 2024
Reactie van Guest Experience Executive op 27 jan 2024
Dear Valued Guest,Thank you for taking the time to share your experience. We are delighted to read that you enjoyed your stay with us. Our hotel being near to the airport makes it more convenient for either short stay or transit guests. We do provide complimentary shuttle service to and from the airport, to the nearby mall and Astroea Beach on scheduled time.There is the possibility to order taxi also. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Wade

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It had a beautiful view of the mountains in a quiet location very close to the airport
1 nacht verbleven in december 2023
Reactie van Guest Experience Executive op 25 jan 2024
Dear Esteemed Guest,Thank you for taking the time to share your heartfelt review. We welcome with great delight your excellent rating on our hotel. Indeed, our hotel being near to the airport makes it more convenient for either short stay or transit guests. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another unforgettable moment.

10/10 – Uitstekend

Brian, Santa Clarita

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Fantastic property. Great food in the restaurant, had breakfast and dinner. The hotel was clean and Quiet. The staff was very friendly and helpful. Pool was great. Would certainly stay here again!
4 nachten verbleven in januari 2024
Reactie van Guest Experience Executive op 25 jan 2024
Dear Valued Guest,It brings us immense joy to read your wonderful feedback. We take pride in delivering exceptional service and it warms our heart to know that our efforts resonated with you. Your recommendation means a lot to us. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay. Sincerely,Guest Experience Executive

8/10 – Goed

Teddy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 23 jan 2024
Dear Valued Guest,We welcome with great delight your excellent rating on our hotel. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor and we thank you for your loyalty towards the IHG. Sincerely, Guest Experience Executive

6/10 – Redelijk

Denise

3 nachten verbleven in januari 2024
Reactie van Guest Experience Executive op 23 jan 2024
Dear Esteemed Guest,We welcome with great delight your rating on our hotel. Hoping to have the pleasure to welcome you again in a near future at Holiday Inn Mauritius Mon Trésor. Sincerely, Guest Experience Executive

2/10 – Ontzettend slecht

Luc

Never made it,still stuck in reunion island
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 19 jan 2024
Dear Valued Guest,Thank you for taking the time to share your feedback following your recent stay with us. Flight cancellations during cyclonic periods are unfortunately not under our control. We completely understand your comment and dissatisfaction. Hoping to have the opportunity to welcome you at Holiday Inn Mauritius Mon Trésor in a near future.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van Guest Experience Executive op 15 jan 2024
Dear Esteemed Guest,Thank you for taking the time to share your wonderful ratings on our hotel. We are thrilled to read that you had an amazing time among us. Hoping to have the pleasure to welcome you back for another memorable and unforgettable stay at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 – Redelijk

JET COMPANION

Zakenreiziger
Positief: Voorzieningen, staat van de accommodatie en faciliteiten
Lobby area too noisy with loud speaker music interfering with different music in the bar area. Also: my flight arrived at 0630, early check in was requested at the time of booking and was denied upon arrival. My departure flight was at 2230 and no late check out was possible. This is suboptimal for an airport hotel.
2 nachten verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overall nice hotel
Nice hotel, no variety on vegetarian menus. Comfortable bed, so nice. Bathroom was not too clean and bad smell drainage odour
2 nachten verbleven in december 2023

8/10 – Goed

Denise

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
super hotel
navette gratuite pour l'aeroport et la plage
1 nacht verbleven in december 2023
Reactie van Guest Experience Executive op 5 jan 2024
Cher Client,Nous tenons à exprimer notre sincère gratitude pour avoir partagé votre commentaire après votre séjour à Holiday Inn Mauritius Mon Trésor. Effectivement, nous avons les navettes gratuites pour aéroport, Bo Valon Mall et Astroea Beach Club (en rotation). Au plaisir de vous accueillir à Holiday Inn Mauritius Mon Trésor. Bien Cordialement, Guest Experience Executive

8/10 – Goed

Rick

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to the airport, convenient shuttle service.
1 nacht verbleven in december 2023
Reactie van Guest Experience Executive op 27 dec 2023
Dear Esteemed Guest,Thank you for sharing your positive experience with us. We are thrilled to read that you had a wonderful stay with us. Looking forward to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 – Goed

WONGYOO

2 nachten verbleven in oktober 2023
Reactie van Guest Experience Executive op 15 dec 2023
Dear Valued Guest,Thank you for sharing your recent Holiday Inn Experience. We welcome with great delight your excellent ratings on our hotel. We hope to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable stay.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Birgit

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Schönes Flughafenhotel
1 nacht verbleven in november 2023
Reactie van Guest Experience Executive op 29 nov 2023
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our hotel situated next to the airport is ideal for either transit or short stay passengers and our mission is to offer innovative comfort to our guests.It is our commitment to provide exceptional service and create memorable experiences for our guests and we are thrilled to have achieved this during your stay. Hoping to have the pleasure of welcoming you again at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

6/10 – Redelijk

Dr. Nadia

Staff are not so flexible and the rooms are noisy.. had couple of stays & both were not so comfy…
1 nacht verbleven in november 2023

4/10 – Matig

Denis

1 nacht verbleven in november 2023
Reactie van Guest Experience Executive op 19 nov 2023
Dear Valued Guest,Thank you for taking the time to share your ratings on our hotel. We strive to deliver perfect service at all times and it is our utmost priority that our guests have an unforgettable experience with us. Again, thank you for sharing your ratings, and if I can be of any assistance to you, please contact me directly either on + 230 6012747 or on guestexp@himauritius.mu.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Justin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great Holiday Inn, equivalent to the great holiday inns i am used to in North America too. Offer free transportation to beach and mall which is great. Friendly staff, nice pool and nice gym.
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Executive op 6 nov 2023
Dear Valued Guest,Thank you for taking the time to share your heartfelt review on our hotel. It brings us immense pleasure to read that you found every aspect of your stay impeccable and your kinds words reinforce our commitment to exceptional Mauritian hospitality. It is heartwarming to know that our efforts resonated with you and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Dominique

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Séjour fantastique dans un lieu paradisiaque. Nous recommandons vivement cet établissement, plage magnifique, personnel bienveillant et très attentionné, chambre propre et confortable, une cuisine excellente dans chaque restaurant
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Executive op 25 okt 2023
Chère Cliente, Nous vous remercions sincèrement d'avoir pris le temps de partager votre merveilleux commentaire sur votre séjour parmi nous. Nous sommes ravis d'apprendre que vous avez vécu une expérience superbe à Holiday Inn Mauritius Mon Trésor. Au plaisir de vous accueillir à nouveau pour une expérience toute aussi mémorable à l'avenir.Cordialement,Guest Experience Executive

10/10 – Uitstekend

AMELIE

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Executive op 24 okt 2023
Dear Valued Guest,Thank you for taking the time to share your feedback following your stay with us. We welcome with great delight your excellent ratings on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor for another memorable experience.Sincerely,Guest Experience Executive

4/10 – Matig

Vincent

1 nacht verbleven in oktober 2023
Reactie van Guest Experience Executive op 24 okt 2023
Dear Valued Guest,Thank you for taking the time to share your feedback with us. We are always looking to improve our services and rest assured that we had taken your comments into consideration during your stay with us. We do apologise for the inconvenience caused again. Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Siegfried

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
the complementary shuttle service from and to airport worked perfectly
1 nacht verbleven in oktober 2023
Reactie van Guest Experience Executive op 9 okt 2023
Dear Valued Guest,Thank you for taking the time to write about your recent Holiday Inn Experience. Indeed, the free shuttle service offered to the airport from 07h00 till 23h30 on a rotation basis is for the comfort of our esteemed guests. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

10/10 – Uitstekend

Esther

3 nachten verbleven in september 2023
Reactie van Guest Experience Executive op 28 sep 2023
Dear Valued Guest,Thank you for sharing your Holiday Inn Experience. We are thrilled to read your excellent ratings on our establishment. Hoping to have the pleasure to welcome you again at Holiday Inn Mauritius Mon Trésor.Yours Sincerely,Guest Experience Executive

10/10 – Uitstekend

Nathan

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Staff was very nice helpful and a smile the place is not near any thing or the beach that did make it quite
3 nachten verbleven in augustus 2023
Reactie van Guest Experience Executive op 5 sep 2023
Dear Valued Guest, Thank you for taking the time to write about your recent Holiday Inn Experience. We welcome with great delight your excellent ratings and reviews on our hotel. We take great pride in providing exceptional service and creating lasting memories for our guests and it is heartwarming to know that our efforts resonated with you. Your appreciation is very much valuable to us, and we cannot wait to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,Guest Experience Executive

8/10 – Goed

Voila

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
It took 2 hours to book into the hotel... 3 staff members behind the counter but only one checked guests in. Pathetic! But, other than that, the hotel is neat, clean and tidy and the facilities are great.
1 nacht verbleven in augustus 2023
Reactie van Guest Experience Executive op 15 aug 2023
Dear Valued Guest, We thank you for taking the time to share your experience on our hotel with us. Our team members strive to provide excellent service to our guests at all times and we are very sorry to read that you had to wait for the check-in which may have been uncomfortable. Nevertheless, we are happy to read that you had a good time amongst us. We take note of your comments with paramount importance in an attempt to better ourselves and hope that you will give us the opportunity to welcome you back at Holiday Inn Mauritius Mon Trésor. Sincerely,

4/10 – Matig

Herve

Reisde met partner
We had to wait The transport 30 minutes upon arrival. The TV in the room was not working and they didn't manage to repair it nor offer another room. The breakfast buffet didn't include Mauritian specialities.
1 nacht verbleven in juli 2023
Reactie van Guest Experience Executive op 2 aug 2023
Dear Valued Guest,Thank you for taking the time to share your recent Holiday Inn Experience. Our shuttles wait for our guests at the door no4. The free shuttle service to and from the airport starts as from 07h00 till midnight, each 15 to 20 minutes depending on availability.There has been a technical issue concerning the television channels and we are currently working on it. We do apologise for the inconvenience caused during your stay.The buffet for breakfast is accordingly to the IHG Brand Standard.There is one local dish provided everyday at the buffet.Hoping to have the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Sincerely,

10/10 – Uitstekend

anna

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Hôtel de transit pratique et très confortable.
1 nacht verbleven in juli 2023
Reactie van Guest Experience Executive op 20 jul 2023
Chère Cliente,Nous vous remercions d'avoir pris le temps de partager votre expérience dans notre hôtel. On est situé non loin de l'aéroport qui est idéal pour les passagers en transit ou de court séjour. Nous sommes ravis de constater que vous avez passez un bon moment parmis nous. Nous serions ravis de vous accueillir à nouveau et vous offrir un séjour aussi agréable que celui-ci.Cordialement,

10/10 – Uitstekend

yvonne

1 nacht verbleven in juli 2023
Reactie van Guest Experience Executive op 18 jul 2023
Dear Esteemed Guest,We welcome with great delight your excellent rating on our hotel. A positive guest experience is something our staffs take great pride in, so we value your feedback a lot. Hope that you will give us the pleasure to welcome you back at Holiday Inn Mauritius Mon Trésor.Thanks,Kind Regards

10/10 – Uitstekend

M

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2023
Reactie van Guest Experience and Executive op 2 jun 2023
Dear Guest, We would like to thank you for your encouraging ratings. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

6/10 – Redelijk

Mohamed Phénix

Reisde met partner
Positief: Netheid, personeel en service
Personnel peut accueillante
1 nacht verbleven in mei 2023
Reactie van Guest Experience and Executive op 31 mei 2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous vous remercions pour votre commentaire. Nos Collaborateurs sont toujours à l'écoute de nos clients a fin de les satisfaire. Nous espérons vous accueillir à nouveau très bientôt. Cordialement,

8/10 – Goed

JEAN MICHEL

Reisde met partner
Positief: Netheid, personeel en service
Un seul bémol les draps et la couette étaient humides et nous avons demandé de les changer à 23h ce qui a été fait rapidement
1 nacht verbleven in mei 2023
Reactie van Assistant Guest Experience and Quality Manager op 25 mei 2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

8/10 – Goed

Yi Fang

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Muy cómodo para ir al aeropuerto. Buenas instalaciones y habitaciones agradables.
1 nacht verbleven in mei 2023
Reactie van Guest Experience op 9 mei 2023
Dear Guest,Thank you for taking the time to give us your feedback further to your stay at Holiday Inn Mauritius Mon Tresor. We are pleased to read that you enjoyed your stay with us.Hoping to welcoming you for your next stay.Sincerely,Guest Experience Executive

8/10 – Goed

Christian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a clean and comfortable place to stay. Lovely pool and onsite restaurant. Free shuttle offered to take you to the shopping mall and Blue Bay beach as well as pick you up and take you to the airport. The beds were comfortable and I would stay here again.
7 nachten verbleven in april 2023
Reactie van Guest Experience op 9 mei 2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.Sincerely,

10/10 – Uitstekend

Martyn

1 nacht verbleven in maart 2023
Reactie van Assistant Guest Experience and Quality Manager op 25 mei 2023
Cher Client, Nous vous remercions d’avoir pris le temps de nous faire part de vos commentaires sur notre hôtel. Nous sommes ravis de constater que vous avez eu un agréable séjour parmi nous. Nous espérons vous accueillir à nouveau très bientôt.

10/10 – Uitstekend

Christine, Courcon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bel établissement, très bon accueil, nous y avons dîner serveur hyper sympathique et bon dîner. La chambre était confortable spacieuse propre, calme. Le service de navette est top pour l’aéroport. Rien à dire je vous conseille cet établissement
1 nacht verbleven in maart 2023
Reactie van Assistant Guest Experience and Quality op 3 apr 2023
Dear Guest, We would like to thank you for your encouraging feedback. We are pleased to hear that you enjoyed your stay at our property. Hoping to welcoming you for your next stay.

10/10 – Uitstekend

Eric

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great airport hotel. Best part: free shuttle to a beautiful beach!
Reactie van Assistant Guest Experience and Quality Manager op 23 mrt 2023
Dear Guest, We would to thank you for taking the time to give us your feedback following your recent stay at Holiday Inn Mauritius Mon Tresor. Indeed, our hotel situated next to the airport is ideal for transit or short stay passengers and our mission is to offer innovative comfort to our guests. Again, we would like to thank you for choosing Holiday Inn Mauritius Mon Tresor. We look forward to welcoming you in a near future.