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Beoordelingen van Rip Van Winkle Motel

2 out of 5
Rip Van Winkle Motel
15 Commodore Thomas MacDonough Hwy, Plattsburgh, NY

Beoordelingen

6,4
Gastenscore: 10 - Uitstekend. 26 van 178 beoordelingen" "
Gastenscore: 8 - Goed. 63 van 178 beoordelingen" "
Gastenscore: 6 - Redelijk. 36 van 178 beoordelingen" "
Gastenscore: 4 - Matig. 26 van 178 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 27 van 178 beoordelingen" "

6,4/10

Netheid

7,4/10

Personeel en service

5,6/10

Voorzieningen

6,0/10

Staat van de accommodatie en faciliteiten

6,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Chuck

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
As a party of eight bicyclists, traveling on a budget, this motel met our needs perfectly. The staff were especially accommodating and helpful. Having a restaurant (Gus' Red Hots) next door was a real help.
1 nacht verbleven in augustus 2022

8/10 – Goed

Brian

Reisde met een groep, Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything
1 nacht verbleven in augustus 2022

6/10 – Redelijk

Karen

Reisde met familie
Accommodations were clean, nothing fancy at all, lots of hot water as there was 4 of us, suppose to be free wifi but couldnt get on all weekend
3 nachten verbleven in augustus 2022

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Okay for the Price
Facility is okay. Windows have built-in blinds but the surrounding property has lights on all night so it looks line it is always daytime when in the room. Parking is limited but the owners had a grassy area next to the hotel for boat parking. Toilets are the small round kind suitable for small children.
7 nachten verbleven in augustus 2022

6/10 – Redelijk

Mike

Zakenreiziger
I did not stay here. I called them. They said I had no reservation. I stayed elsewhere. I hope I was not charged for this. I have stayed here before.
1 nacht verbleven in augustus 2022

8/10 – Goed

Carl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
affordable
comfy bed, remodeled, large tv with plenty of cable channels, fridge, microwave. Restaurant next door. Close to beach and ferry. Construction guests can be noisy, otherwise pretty quiet.
4 nachten verbleven in augustus 2022
Reactie van Manager op 7 aug 2022
Thank You

2/10 – Ontzettend slecht

Laura

Reisde met familie
When we arrived we were informed they were overbooked and we had no room. I had called earlier that morning to see if we could check in early and the girl I spoke with never said we didn’t have a room available. I had booked the room weeks in advance.We had reserved a cabin for our family. They wanted to relocate us to another property of their’s down the road, but we’ve stayed there before and were not at all interested in staying there again. Needless to say, I was not impressed and had a very hard time finding a place to stay, most hotel/motel were booked full.
1 nacht verbleven in juli 2022
Reactie van Manager op 7 aug 2022
Hello, we are extremely sorry that this issue has happened. Our system was overbooked for this evening and we tried out best to accommodate your reservation. Again we are sorry

6/10 – Redelijk

Roxane

Reisde met familie
Positief: Netheid, personeel en service
Cetait propres mais vraiment moyen la place et les mure sont fait on entendait ce qui se passait dans la cabine a coté
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

luc

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Jalal

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Everything is bad
1 nacht verbleven in juli 2022
Reactie van Manager op 26 jul 2022
We apologize we did not meet your expectations.

8/10 – Goed

Carl

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Decent for price
Quiet, comfy bed, fridge, microwave, table and chairs, lots of cable channels. Looks to be recently renovated. Good, reasonably priced restaurant next door. Had a greasy handprint on wall above toilet, so cleaning could be better.
2 nachten verbleven in juli 2022
Reactie van Manager op 26 jul 2022
We appreciate your feedback.

8/10 – Goed

Arthur

1 nacht verbleven in juli 2022
Reactie van Manager op 29 jul 2022
thank you

10/10 – Uitstekend

Edward

1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Lubna

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very old and dated property. Very bad crowd, bed bugs and insects in the room. Bathroom had mold. Most of the people living there are long term tenants who maybe have bad credit and they live in this Motel for long term. Not recommended at all. We paid and then ended up staying in the car all night due to the fear of bugs.
1 nacht verbleven in juli 2022
Reactie van Manager op 26 jul 2022
Please know if you are unsatisfied with your room you are welcome to come to the office for a full refund if the room hasn't been used. We apologize we did not meet your expectations.

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid
3 nachten verbleven in juli 2022
Reactie van Manager op 26 jul 2022
thank you

4/10 – Matig

annik

Reisde met een groep
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
thank you

8/10 – Goed

Heather

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van Manager op 15 jul 2022
thank you

2/10 – Ontzettend slecht

Gestion

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The cabin 134 is absolutly disgusting. The sheets and mattresses are insufficient and full of cigarette burns. The sofa is extremely dirty on the top and inside (there is even a complete cigarette under the cushions). The bathroom sink is full of objects (razor protection and the like), the shower curtain is torn. There were no tissues, towels or soap. The kitchen section is disgusting and dirty. We did not dare to drink tap water. We bitterly regret our choice, it was the cheapest in the area and it was really overpaid for what we got.
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
We apologize for the inconvenience and we will look into this.

2/10 – Ontzettend slecht

David

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Horrible place!!!
We were looking for a place to stay and saw that there is a cabin so we decided to book it and when we got there, it was already a sleazy motel with people living there and the cabin was shared with others like duplex so already was disappointed then we got in and it looked awful, smelled weird funky and the sink had pieces of old carrots left in there. We tried to get in Wi-Fi but the Wi-Fi signal was so BAD that we couldn’t even get in at all and I had to go to the office to complain not one but twice and the lady wasn’t very helpful and had snooty attitude. So we were stuck without Wi-Fi for the night. Once morning came we BOLTED out so fast and vowed that well we will write a bad review about this. It was the worst place in all of our travels.
1 nacht verbleven in juni 2022
Reactie van Manager op 15 jul 2022
We apologize for the inconvenience and we are looking into the wifi signal near the cabins.

6/10 – Redelijk

Danny

Positief: Netheid
Décevant
Le motel est bien situé et la chambre était propre mais ça s'arrête la! C'est disons-le en piteux état. Pour le prix payé c'est vraiment très dispendieux. Le service est vraiment lent. Pour l'enregistrement ça a du prendre 10 Minutes avant que la personne se présente à l'accueil. Et le processus était interminable. La chambre en soi Ouf! Ça manque d'amour c'est désuet. Heureusement le lit était confortable et c'était propre mais je ne pourrais rien dire de mieux. L'air climatisé était tellement bruyant que je ne pouvais pas le laisser ouvert et le frigo aussi faisait beaucoup de bruit pour me réveiller. Les environs on dirait un fond de cour a scrap. Vraiment pas une belle découverte.
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
We apologize for this inconvience, we are sorry for the delay during check in.

4/10 – Matig

Jean-Paul

Zakenreiziger, Reisde met familie
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Très peu d’espace dans le logement. Manque de serviettes pour 4 personnes.
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
All rooms come standard with 2 sets of towels. All additional towels may be requested free of charge. We apologize for this inconvenience.

2/10 – Ontzettend slecht

Melinda

Reisde met familie
Negatief: Personeel en service, voorzieningen
We booked a room to break up the trip between Canada and Utica. Our tour bus arrived back in Montreal much later than anticipated, and my cell provider had no towers in the area, so I could not call to inform the motel. We arrived at 10:30, and the office was closed. We ended up sleeping in our car in a rest area as all other hotels/motels were fully booked.
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
We apologize, We lock our office doors at 10:00pm there is a notice on both office doors that you are able to check in by pressing the intercom button located right next to each door.

2/10 – Ontzettend slecht

Luba

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Dirty, run down place Not worth money paid for
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
We are working on renovating each room and the property. We apologize for this inconvenience.

10/10 – Uitstekend

Hunter

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Comfy and quaint
Was a quaint comfy cabin to stay in. Place was queit and owners were very freindly and helpful, they even gave me a block of wood to put my kickstand for my motorcycle on. AC worked great and short walk to the city beach and a great restaurant right next door.
1 nacht verbleven in juni 2022
Reactie van Manager op 15 jul 2022
We appreciate your feedback. And hope to see you in your future travels.

4/10 – Matig

Thea

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Tessa

Negatief: Personeel en service, voorzieningen
The worker knocked in my door at midnight. Saying he didn’t know who was staying there because it wasn’t in his books.
1 nacht verbleven in juli 2022
Reactie van Manager op 15 jul 2022
We apologize for this inconvenience.

8/10 – Goed

Scott

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Manager op 28 jun 2022
thank you

6/10 – Redelijk

Therese

Positief: Personeel en service
1 nacht verbleven in juni 2022
Reactie van Manager op 28 jun 2022
thank you

10/10 – Uitstekend

Nicole

Zakenreiziger, Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Family run and clean
1 nacht verbleven in juni 2022
Reactie van Manager op 27 jun 2022
Thank you

10/10 – Uitstekend

Martin

1 nacht verbleven in juni 2022
Reactie van Manager op 27 jun 2022
Thank you

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice bathroom for a little hotel. Clean
1 nacht verbleven in juni 2022
Reactie van Manager op 25 jun 2022
Thank you

4/10 – Matig

Tammy

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
😞
1 nacht verbleven in juni 2022
Reactie van Manager op 12 jun 2022
We apologize that we did not meet your expectations

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Comfort kamer
Eeehh
Average to below for the rooms...I will do more research if we go back there.
2 nachten verbleven in juni 2022
Reactie van Manager op 12 jun 2022
Thank you for your feedback

2/10 – Ontzettend slecht

Theepan

Negatief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in mei 2022

6/10 – Redelijk

Gordon

Reisde met familie
Negatief: Personeel en service
3 nachten verbleven in mei 2022
Reactie van Manager op 2 jun 2022
We appreciate your feedback

4/10 – Matig

Marissa

Reisde met huisdieren, Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
A/C and location were great. There is no bathroom trash, the floors were dirty, a chunk of hair was in the bathroom, bugs in the shower, spider in the corners, a huge red spill under the bathroom sink. Gross.
1 nacht verbleven in mei 2022
Reactie van Manager op 12 jun 2022
We apologize that we did not meet your expectations

6/10 – Redelijk

Lisa

Positief: Personeel en service
Negatief: Netheid
Bathroom had a lot of mold on the caulking and inside the shower. Towels were too small to wrap around your body. Paper bath mat for 3 people taking a shower isn't acceptable. Room itself was small.
1 nacht verbleven in mei 2022
Reactie van Manager op 12 jun 2022
We apologize that we did not meet your expectations

4/10 – Matig

michael

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Basic motel as expected. Hotel Staff was good. Room had a few more issues than I hoped. No shower curtain, shower drain didn’t work, bathroom recessed fan area was actively being used for a nest by starling’s. refrigerator/ freezer did not work. Wi-Fi was spotty. None of issues was deal breaker but I was happy to leave.
3 nachten verbleven in mei 2022
Reactie van Manager op 12 jun 2022
We apologize that we did not meet your expectations

4/10 – Matig

eric

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Bathroom had leak in the wall Floor was wet and dangerous.
1 nacht verbleven in mei 2022
Reactie van Manager op 12 jun 2022
We apologize that we did not meet your expectations

10/10 – Uitstekend

Jeremy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very good.
1 nacht verbleven in mei 2022
Reactie van Manager op 12 jun 2022
Thank you for your feedback

8/10 – Goed

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022
Reactie van Manager op 26 apr 2022
Thank You

4/10 – Matig

john vidal

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Negatief: Personeel en service
the attention of the reception lady very bad, she left us with the suitcases outside in the rain while it was time to enter the room, fortunately the boss arrived and let us in after 1 hour of being in the rain
1 nacht verbleven in april 2022
Reactie van Manager op 12 apr 2022
I would like to personally apologize for the inconvenience this may have caused. It is stated during booking that check-in time is 3:00 pm early check-in is subject to availability. For the inconvenience, we were happy to upgrade your room to a two queen bedroom with no additional charge. Guests are always welcome to wait in the lobby. Again we do apologize. Thank You for staying with us

8/10 – Goed

Chris

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was quiet and clean staff at front desk was very helpful
1 nacht verbleven in maart 2022
Reactie van Manager op 26 mrt 2022
thank you for taking the time to leave us a review

10/10 – Uitstekend

Christian

1 nacht verbleven in februari 2022
Reactie van Manager op 22 feb 2022
Thank You

10/10 – Uitstekend

Adrian

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean and a hot shower!
2 nachten verbleven in februari 2022
Reactie van Manager op 18 feb 2022
Thank You

8/10 – Goed

Lawrence

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in december 2021

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Comfort kamer
Last minute booking
Not filthy but not clean. Bed had rollers and floor was not carpet so it kept sliding every time you tried to adjust while sitting up to watch tv it rolled away from wall and could actually cause injury. Especially considering this was a handicap room. If I had trouble without handicaps I can't imagine someone who is using this bed. Shower was amazing though! Beautiful tile, very large and great pressure and shower head. Service was good.
2 nachten verbleven in oktober 2021
Reactie van Manager op 24 nov 2021
We appreciate your feedback. We will certainly correct the issues noted. We hope to see you in your future travels.

2/10 – Ontzettend slecht

Robert

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
I was staying for several days, but after my first night of smelling pot smoke in the room i had to leave. I told the woman at the desk i had to check out because the smell was making me sick and she had me leave my number. She said the manager would call me on Monday. Two days after Monday and no one has called me. 5 nights were charged to me
4 nachten verbleven in oktober 2021
Reactie van Manager op 14 okt 2021
We apologize that we did not meet your expectations. We want to reassure you that all of our rooms are non-smoking and if a room has been smoked in by a previous guest we use a professional smoke eliminator to remove the odor from the room. Please give us a call at your earliest convenience. Thank You

8/10 – Goed

Julia

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It was a simple, but comfortable place to stay.
1 nacht verbleven in oktober 2021
Reactie van Manager op 12 okt 2021
Thank You

8/10 – Goed

John

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Inexpensive, clean and quiet. A motel room basically, a not sketchy motel room.
1 nacht verbleven in oktober 2021
Reactie van Manager op 7 okt 2021
Thank you