Een privéstrand, wit zand, snorkelen, 2 strandbars
Beschikbaarheid controleren

Beoordelingen van El Dorado Maroma A Spa Resort - More Inclusive

4.5 out of 5
El Dorado Maroma A Spa Resort - More Inclusive
Playa del Carmen, QROO

Beoordelingen

9,8

Uitzonderlijk

Gastenscore: 10 - Uitstekend. 7 van 8 beoordelingen" "
Gastenscore: 8 - Goed. 1 van 8 beoordelingen" "
Gastenscore: 6 - Redelijk. 0 van 8 beoordelingen" "
Gastenscore: 4 - Matig. 0 van 8 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 0 van 8 beoordelingen" "

9,8/10

Netheid

9,6/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Ivan

Reisde met partner
Positief: Netheid, voorzieningen
El servicio en los restaurantes no es lo que se espera para la calificación que tiene no llega ni al 9, muy poco personal en los restaurantes en el área de playa y alberca muy poca atención, muy decepcionado por la calificación y la atención del personal es normal pero muy poca gente para atender, muy decepcionado.
1 nacht verbleven in april 2024
Reactie van Thank you for your feedback op 8 apr 2024
Estimado Ivan, agradecemos sinceramente su reseña y lamentamos mucho no haber cumplido con sus expectativas. En Hotel Dorado Maroma nos esforzamos por brindar un servicio excepcional, por lo que tomaremos medidas para mejorar la atención en nuestros restaurantes y áreas de playa y alberca. Lamentamos sinceramente cualquier inconveniente que esto haya causado durante su estancia. Apreciamos sus comentarios que nos ayudan a crecer. Quedamos a su disposición para futuras visitas. Saludos cordiales, Hotel Dorado Maroma

10/10 – Uitstekend

Yasser

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful relaxing all inclusive resort
4 nachten verbleven in februari 2024
Reactie van Thank you for your feedback op 5 mrt 2024
Dear Yasser, thank you for choosing Hotel Dorado Maroma for your stay and for taking the time to share your review. We appreciate your kind words about our beautiful and relaxing all-inclusive resort. We hope to welcome you back in the near future. Best regards, Hotel Dorado Maroma.

10/10 – Uitstekend

Donna

9 nachten verbleven in januari 2024
Reactie van Hotel Palafitos Overwater Bungalows op 24 mrt 2024
Estimada Donna, ¡Gracias por su amable revisión! Nos alegra saber que disfrutaste de tu estancia con nosotros. Esperamos darle la bienvenida de nuevo pronto.Atentamente,

10/10 – Uitstekend

Joseph

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would have liked better food options. The food quality was fine just the menu could use some updating.
7 nachten verbleven in februari 2024
Reactie van Thank you for your feedback op 20 feb 2024
Dear Joseph, Thank you for choosing Hotel Dorado Maroma for your recent stay and for taking the time to share your feedback. We appreciate your comments regarding the food options. We understand that a diverse menu is important to our guests, and we will take your feedback into account as we continue to improve our offerings. We hope to have the opportunity to welcome you back in the future. Best regards, Hotel Dorado Maroma

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great place
7 nachten verbleven in februari 2024
Reactie van Thank you for your feedback op 20 feb 2024
Dear Paul, thank you for your positive review of Hotel Dorado Maroma. We are glad to hear that you had a great experience with us. If there is anything else we can assist you with, please do not hesitate to let us know. We look forward to welcoming you back in the future. Best regards, Hotel Dorado Maroma.

10/10 – Uitstekend

Areli

3 nachten verbleven in december 2023
Reactie van Thank you op 15 jan 2024
Dear Guest,Firstly I wanted to thank you for rating us about your stay with us, we are very glad that your experience with us was such a great time!We will wait for the next opportunity to serve you.SincerelyEDM

8/10 – Goed

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in december 2023
Reactie van Thank you op 15 jan 2024
Dear guest! First of all, thank you for rating us; we would like to know where we can improve to make your next stay with us more satisfactory, Best regards EDM

10/10 – Uitstekend

Maria

Positief: Netheid, staat van de accommodatie en faciliteiten
This is a great, little resort. The beach is, in my opinion, is one of the best in the area. It is white and powdery. The staff rakes it each morning so there are no rocks or debris. There could be more beach chairs, but the staff work very hard to assure that you get a chair. My room was perfectly located within walking distance to the beach. I had a room directly above Rick’s bar and the adjoining pool, but never felt it was too loud. The staff are all very hard working and welcoming. The grounds at the resort are immaculate. The staff members at the bars, the beach and the restaurants were all amazing. If you’re looking for a quiet laid back vibe, this is your place.
8 nachten verbleven in november 2023
Reactie van Thank you op 15 jan 2024
Dear Maria, Firstly I wanted to thank you for taking the time to write a review about your stay with us, we are very glad that your experience with us was such a great time. Be confident that our staff will be delighted that you have acknowledged they work hard for your satisfaction.We will wait for the next opportunity to serve you,SincerelyEDM