Hotels met waterpark in Pleasant Grove

'We only stayed one night at the property. As soon as we entered, we found complimentary chocolates on a desk, gnawed by mice. Going down to the basement, we found a black widow and another type of black spider—both were horrible. We immediately contacted the host, who apologized, but it wasn't helpful. We couldn't find another property that night, so we spent it awake and terrified. Later that night, one of the mice was on the kitchen counter. It was very frustrating and tiring. The host could...

'The house was clean. The host was very helpful in communicating about amenities and was very helpful while we were staying. '

'The staff at Zermatt are wonderful and friendly. The unit I rented needs refreshing and had a number of inconvenient issues that could be easily remedied by the host. For one, bedspreads, fitted sheets (queen beds with flat king sheets), and blankets (a thin blanket provided) would be welcome. Only one of the two burner stove-top worked. The unit looked out on a parking lot and big light and the curtains did not extend below the window sill and the light shined in the room at all hours. The...

'Overall the room worked for our needs. They have done some renovations which were nice. There are some odds and ends in the room that needs to be addressed. The hot water didn't work great, the mirror in the bathroom was falling off and the toilet paper holder was having issues. Zermat itself was pretty good. The pool was fun and roaming the resort with our daughter was a lot of fun. This was our 3rd or 4th time and staying the overall the experience is always solid.'

'Overall.very clean, responsive to communication. It was listed on my end as 2BR and I thought that meant 2 bedroom, but it only had one bedroom and one large sofa in another area.'

'This is a very NEW place! I could still smell the paint and new carpet. Very nice, comfortable and clean. The towels were super soft and fluffy. The bed was very cozy. I appreciated that there were beach towels available for the swimming pool, which I really enjoyed spending time at. Having a garage was an extra plus! It made me feel extra safe. :)DO BRING LAUNDRY SOAP. It is required that you start a load of towels before leaving. If I'm ever in this area again I would certainly stay here.'