Familie suite | Een kluis op de kamer, individueel gemeubileerd

Beoordelingen van Bayview Hotel

3 out of 5
Bayview Hotel
Corner Main & Gibb Street, Plettenberg Bay, Western Cape

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 25 van 71 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 71 beoordelingen" "
Gastenscore: 6 - Redelijk. 12 van 71 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 71 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 71 beoordelingen" "

8,4/10

Netheid

8,4/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Simple and clean hotel in the center of Plett.
This hotel was exactly what we needed. Its in the center of Plett, on the main street with restaurants, bars and shops all around. It was just really simple and clean.

10/10 – Uitstekend

Thomas

1 nacht verbleven in maart 2024

8/10 – Goed

Guido

3 nachten verbleven in februari 2024

2/10 – Ontzettend slecht

Daniel

1 nacht verbleven in december 2023
Reactie van The Bayview Team op 26 jan 2024
Good day Thomas, thank you for taking the time to leave us a review of your stay. We are most concerned with the score you gave and would very much appreciate some feedback regarding the low score to identify how we can do better.Kind regards

2/10 – Ontzettend slecht

Thomas

1 nacht verbleven in januari 2024
Reactie van Bayview Hotel op 25 jan 2024
Good day Thomas, thank you for taking the time to leave us a review of your stay. We are most concerned with the score you gave and would very much appreciate some feedback regarding the low score to identify how we can do better.Kind regards

8/10 – Goed

Nick, Birmingham

Positief: Netheid, personeel en service
1 nacht verbleven in januari 2024
Reactie van The Bayview Team op 19 jan 2024
Dear Nick, thank you for taking the time to leave us a review of your stay at the Bayview Hotel. We are so glad to hear that you enjoyed it and we hope to welcome you back again soon.Kind regardsthe Bayview Team

10/10 – Uitstekend

Birgitta

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Tess, Marketing Manager op 4 jan 2024
Hi Birgitta,Thank you so much for your wonderful review. We are ecstatic that you enjoyed your stay with us and hope to welcome you back to the Bayview Hotel soon.Kind regards,Bayview Hotel management

10/10 – Uitstekend

Christopher

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2023
Reactie van The Bayview Team op 28 jun 2023
Thank you Christopher for leaving us a review of your stay. We are so happy to hear that you enjoyed your time with us and we do hope to welcome you back again soon!

10/10 – Uitstekend

Tony

4 nachten verbleven in april 2023
Reactie van The Bayview Team op 28 jun 2023
Thank you Tony for taking the time to leave us a review. We are so glad to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 – Uitstekend

Melt, Shooters Hill

3 nachten verbleven in maart 2023
Reactie van The Bayview Team op 28 jun 2023
Thank you so much for the kind review. We are so happy to hear that you enjoyed your stay with us. We hope to welcome you back again soon!

10/10 – Uitstekend

Clemens, romanshorn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Die Lage ist sehr gut und mit einem gedeckten Parkplatz. Der Empfang war außergewöhnlich und das Zimmer sehr schön. Das ganze Hotel ist sehr schön eingerichtet und in sehr gutem Zustand. Ein perfektes Restaurant mit sehr gutem Personal rundet diesen Eindruck ab.
2 nachten verbleven in februari 2023
Reactie van The Bayview Team op 20 feb 2023
Dear ClemensThank you for taking the time to leave such a lovely review! We are so happy to hear you enjoyed your stay and hope to welcome you back again to the Bayview Hotel!Kind regardsThe Bayview Hotel

8/10 – Goed

Melt, Shooters Hill

Reactie van The Bayview Team op 28 jun 2023
Thank you for taking the time to leave us a review. We hope to welcome you back again soon!

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service
Friendly and helpful service. Bathrooms are very old and outdated, weird mix with the refurbed rooms.
1 nacht verbleven in november 2022
Reactie van Tess, Marketing Manager op 25 nov 2022
Thank you for taking the time to review your stay with us. Your feedback is extremely valuable to us, as we strive to improve with every stay. It is a pleasure to announce that we are in the process of upgrading the entire property and work on the bathrooms in our classic rooms will be implemented within the next 2 weeks. In taking great care of our charming hotel, our main priority is to be able to offer a very well-maintained and comfortable atmosphere. We are very happy to see that you enjoyed everything else and hope to see you at the Bayview Hotel soon. It would be such a pleasure to personally welcome you back to our new and improved hotel!Regards, Management

10/10 – Uitstekend

Daniel

2 nachten verbleven in oktober 2022
Reactie van Tess, Marketing Manager op 17 nov 2022
Dear Daniel,Thankyou for giving us a 10 out of 10, you have made our day! I am sure our staff enjoyed catering to your needs as much as you enjoyed your stay, and I will most certainly relay your compliments to the team.We look forward to welcoming you back to the Bayview Hotel again soon.The Bayview Hotel team.

10/10 – Uitstekend

Izaak H

1 nacht verbleven in september 2022
Reactie van Tess, Marketing Manager op 17 nov 2022
Hi Izaak,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 – Uitstekend

Hesta

2 nachten verbleven in april 2022
Reactie van Tess, Marketing Manager op 17 nov 2022
Hi Hesta,Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 – Uitstekend

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021
Reactie van Tess op 4 feb 2022
Hi James Thank you for leaving us such a wonderful review. We are thrilled that you loved your experience and our staff will definitely be happy to read your sincere comments. Customer experience and satisfaction is our main priority and your review reaffirms the hard work we put in every day. So thank you again and we look forward to seeing you again at the Bayview Hotel soon. Kind regards The Bayview Hotel team

10/10 – Uitstekend

Melinda

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in november 2021
Reactie van Tess op 30 nov 2021
Dear Melinda, Thank you for your wonderful review. It was a true pleasure having you stay with us and I am so very pleased to read that you had such a wonderful experience. There is a very special feeling to the hotel and I am glad you felt this. We hope to welcome you back very soon. Kind regards the Bayview Hotel team

10/10 – Uitstekend

Ridwaan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amazing service.
1 nacht verbleven in maart 2021
Reactie van Manager op 17 mrt 2021
Dear Ridwaan, Thank you for your kind words. We do appreciate all our guests feedback. It was only a pleasurer to host you. Do keep us in mind when visiting Plettenberg Bay next time. Kind Regards, Bayview Hotel Team & Management.

10/10 – Uitstekend

Christopher

4 nachten verbleven in december 2020
Reactie van Manager op 11 jan 2021
Dear Christopher, Thank you for taking the time to review Bayview Hotel. Thank you for a 5 star rating we do appreciate it. Hope to see you back soon for more of the same. Kind Regards Bayview Hotel Team.

8/10 – Goed

Cherie

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Very covid considerate, you get your own bag of toilet paper and tea, which wasnt in my room so i had to go look for it at reception. Breakfast was served at the cafe across the road, and only opened at 8, but i was told it would open at 7 30 at check in, so disappointed i had to go without due to timing.
1 nacht verbleven in november 2020
Reactie van Manager op 18 nov 2020
Dear Cherie, Thank you for taking the time to review Bayview Hotel and share your most recent experience with us. It is only through feedback such as yours, that we can improve on our shortcoming and provide all future guests with a much better experience. Your comments have been noted and will be taken up with the parties involved. This level of experience is most certainly not acceptable. Though this will not change the experience you had at the property during your visit, we would still like to offer our humblest apology. We do hope to have the opportunity to host you again soon and turn your negative experience into a positive one. Kind Regards, Bayview Hotel

8/10 – Goed

Mary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Simple clean hotel
Very clean bright and simple hotel. Breakfast could be better but the restaurant for dinner was very good with best tempura prawns I have ever had.
1 nacht verbleven in februari 2020
Reactie van Manager op 6 mrt 2020
Dear Guest, Thank you for taking the time to review Bayview Hotel. We do appreciate your feedback.We are thrilled to see that you enjoyed our tempura prawns. Hope to see you back in future. Kind Regards

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Rooms clean and bed comfortable. Central location. We didn’t pre book breakfast but did have breakfast ordered off the menu, not the buffet and it was very nice and good value
2 nachten verbleven in december 2019
Reactie van Bayview Hotel Team op 13 jan 2020
Dear Sir/Madam, Thank you for your kind review of the hotel. We are delighted you enjoyed your stay with us and hope to welcome you back again soon! We will pass on your kind comments to the restaurant also.

8/10 – Goed

Claus

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Schönes Hotel aber sehr unpersönlich
2 nachten verbleven in december 2019
Reactie van Bayview Hotel Team op 13 jan 2020
Dear Claus, Thank you for your review of the hotel!

10/10 – Uitstekend

Peter, STEYNING

Positief: Netheid, personeel en service en comfort kamer
Very comfortable, friendly staff. Good restaurant attached. Carpets need changing!
1 nacht verbleven in februari 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
We had a “delux room”, which meant newly renovated. Very nice, bright, clean and modern. Room only had two small widows high up, and no air conditioning. The room was hot at night. A strong fan in the room did help. Staff were extremely friendly and helpful. Hotel is located right in the down town - great access to everything. Good parking. All in all, a very good experience.
7 nachten verbleven in februari 2019

8/10 – Goed

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Well placed central location.
Nice comfy room, good view and helpful staff .
2 nachten verbleven in januari 2019

8/10 – Goed

Hans

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Mycket bra
Trevligt hotell med, som namnet antyder, en fantastisk utsikt över viken.
1 nacht verbleven in januari 2019

8/10 – Goed

Pablo

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2019

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten
This hotel supposedly had a very good reputation some 10 years ago when my wife used to live in Plett, however we were rather disappointed. The room we were originally assigned was like a sauna when we walked in and was nearly unbearable. Not only this, but the ceiling fan did not work and the maid walked in after us and put down a floor fan, however this fan did not have a grill (which exposed the blades) and the top half of it was held together with tape to the bottom half. This is completely unacceptable and unsafe. Personally, I believe that a hotel in a generally hot region like this (during Summer time) requires air con. Not only the sweltering temperatures, but the room as also in poor condition and dirty. There was paint peeling of the walls, wires exposed from a socket (very dangerous), uncomfortable bed and dirty bathroom (we noticed a small pile of hair in one corner probably from previous room guests - disgusting). We complained to the reception staff and fortunately there was another room available (only because people hadn't checked into it yet!) and we were placed into there. This room was situated across from the original room and didn't have the sun beaming in causing the high temperatures, but was a little noisy as it face the road and the doors had to be open during the night as it was still warm. The second room was far better than the first and tolerable for our stay. The rooms also did not have mini fridges which was a little frustrating.
4 nachten verbleven in december 2018

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Nice hotel in convenient location. Reserved 2 rooms. Both were clean and comfortable, but had trouble with the hot water in one of them. Also, rooms were a bit noisy and warm at night.
2 nachten verbleven in januari 2019

4/10 – Matig

Patrick

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Bad for ever
Bad service. That is the least I can say. Rooms are humid and smell bad. This should not be classified as a hotel. No aircons, no shower gel. This motel leaves much to be desired.
4 nachten verbleven in december 2018

10/10 – Uitstekend

Eduardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótimo hotel para a região
Excelente hotel, com ótima localização. A equipara era muito atenciosa.
1 nacht verbleven in november 2018
Reactie van The Bayview Hotel Team op 5 dec 2018
Dear Eduardo, Thank you for your kind review of the hotel. We pride ourselves on our central location within the heart of the Plettenberg Bay village as well as our professional and friendly staff who are always willing to help. We are delighted you enjoyed your stay with us and hope to welcome you back again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Value for money. Doors to rooms need attention.
2 nachten verbleven in november 2018
Reactie van The Bayview Hotel Team op 28 nov 2018
Dear Anonymous, Thank you for your review of the hotel, we are delighted that you enjoyed your stay with us. Your comment with regards the room doors has been noted, and we will review this item during the hotel refurbishment which is scheduled for 2019. We hope to welcome you back again soon!

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service
1 nacht verbleven in november 2018
Reactie van The Bayview Hotel Team op 14 nov 2018
Dear Anonymous, Thank you for your review of the hotel. We hope to welcome you back again soon!

6/10 – Redelijk

Dinesh

Positief: Personeel en service
Negatief: Netheid
1 nacht verbleven in oktober 2018
Reactie van The Bayview Hotel Team op 14 nov 2018
Dear Dinesh, Thank you for your review of the hotel. We hope to welcome you back again soon!

10/10 – Uitstekend

Patrick

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A real surprise package. Expected a 3 star hotel but definitely should be rated higher. The room was newly refurbished and very comfortable and spacious. The staff were extremely helpful and friendly. Well done! The only 2 areas that could be improved were 1) the shower head needs replacing 2) There should be a wider choice of TV channels
1 nacht verbleven in september 2018
Reactie van The Bayview Hotel Team op 27 sep 2018
Dear Patrick, Thank you for your positive review of the hotel! We are delighted that you enjoyed your stay in our newly refurbished premium room - over the next year all of the premium rooms will be refurbished in the same manner. We pride ourselves on our friendly and helpful staff and are glad that they were able to assist you during your stay with us. Your comments have been noted and we will investigate the issue with the shower head as well as consider the available TV channels. We hope to welcome you back again soon!

6/10 – Redelijk

Daniel

fair for the money
friendly staff, fair price but like others mentioned already the place needs some updating
2 nachten verbleven in augustus 2018
Reactie van The Bayview Hotel Team op 12 sep 2018
Dear Daniel, Thank you for your review of the hotel and your positive feedback. We can confirm that a refurbishment of the hotel is planned to commence during the course of next year. We hope to welcome you back again soon!

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2018
Reactie van The Bayview Hotel Team op 16 aug 2018
Dear Susan, Thank you for your review of the hotel and we hope to welcome you back again soon!

8/10 – Goed

Lisa

Positief: Netheid, personeel en service en comfort kamer
Bayview Hotel
It was great - hotel is a little out dated but clean and comfortable
1 nacht verbleven in juli 2018
Reactie van The Bayview Hotel Team op 16 aug 2018
Dear Lisa, Thank you for your review of the hotel, we are delighted that you found it clean and comfortable. A refurbishment is scheduled to be undertaken over the next 12 to 24 months so please watch our website for more details! We hope to welcome you back again soon.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Gute Lage zum Meer
War 1 Nacht bei schlechten Wetter , das ist eine Nötigung das man die Bewertung ohne nicht senden kann
1 nacht verbleven in augustus 2018
Reactie van The Bayview Hotel Team op 16 aug 2018
Dear Anonymous, Thank you for your review of the hotel. We are sorry to hear that the weather was not ideal during your stay with us, but hope you will stay with us again when the weather is better and you can take full advantage of all the amazing activities Plett has to offer!

6/10 – Redelijk

Hyoung Joo

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

8/10 – Goed

Ki Wook

Positief: Netheid, comfort kamer

10/10 – Uitstekend

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centrally located in the town of Plettenberg Bay
For the purpose it was a perfect location and room.
3 nachten verbleven in maart 2018
Reactie van Bayview Hotel Team op 23 mrt 2018
Dear Richard, Thank you for your review of the hotel. We pride ourselves on our central location within the village and are delighted that you enjoyed your stay with us. We hope to welcome you back to the hotel again soon.

8/10 – Goed

samuel , montreal, canada

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
We ask for 2 bed. The front desk was very nice to offer us a second room since they did not have a room with 2 beds. That was very appreciated.
1 nacht verbleven in maart 2018
Reactie van Bayview Hotel Team op 16 mrt 2018
Dear Samuel, Thank you for your review of the hotel. We pride ourselves on our professional and friendly staff who are always ready to assist in any way they can. We hope to welcome you back to the hotel again soon.

10/10 – Uitstekend

Cristina

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in februari 2018
Reactie van Bayview Hotel Team op 16 mrt 2018
Dear Cristina, Thank you for your review of the hotel. We're delighted that you enjoyed your time with us. We look forward to welcoming you back to the hotel again soon.

10/10 – Uitstekend

Marcos

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excelente custo benefício
Excelente local. Localização ótima bem na rua central. Tem estacionamento, ótima internet e serviço de check in e check out muito ágeis.
1 nacht verbleven in februari 2018
Reactie van Bayview Hotel Team op 6 feb 2018
Thank you for your positive review of the hotel. We pride ourselves on our fantastic location and polite and friendly staff. We're so glad you enjoyed your stay and hope to welcome you back again soon.

8/10 – Goed

Alf

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Centralt boende
Vi hade en fin havsutsikt från vårt rum. Ligger utefter huvudstad så enkelt att nå restauranger. Vill ni gå till stranden så räkna med kraftiga backar dock enkelt att köra ner. Fina stränder där finns även matställen.
2 nachten verbleven in januari 2018
Reactie van The Bayview Hotel Team op 6 feb 2018
Thank you for your review and we are so glad that you enjoyed your stay at our hotel and in Plettenberg Bay.

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service
Basic room in great location to walk in town
This hotel offers basic rooms with balconies overlooking Main Street and ocean. Can be loud at night. Staff are professional. Location is excellent for walking to restaurants in town
2 nachten verbleven in december 2017
Reactie van Bayview Hotel Team op 8 jan 2018
Thank you for your review of the hotel. We pride ourselves on our central location and friendly professional staff. We hope to welcome you back again soon!

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice Hotel
Good location and easy parking. Restaurant was good and breakfast reasonable
2 nachten verbleven in november 2017
Reactie van The Bayview Hotel Team op 29 nov 2017
Thank you for your positive review - we take pride in our central location! We hope to welcome you back again soon.