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Beoordelingen van Comfortable Ensuite Rooms, PLYMOUTH - Hostel

2 out of 5
Comfortable Ensuite Rooms, PLYMOUTH - Hostel
Plymbridge Ln, Plymouth, England

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 0 van 6 beoordelingen" "
Gastenscore: 8 - Goed. 0 van 6 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 6 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 6 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 6 beoordelingen" "

8,0/10

Netheid

5,0/10

Personeel en service

6,0/10

Voorzieningen

6,4/10

Staat van de accommodatie en faciliteiten

5,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Paul

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
Horrible booking experience with En-suite rooms
En-suite rooms’ process seems designed to make you feel unwelcome: Filling out waivers beforehand, proof of identity, then you pay, then they demand damage waiver, when you arrive they take photos of the room in case you damage it. No TV, no instructions on accessing Wi-Fi, not advised beforehand that there was no parking in the area. This should not be advertised as a hotel - I won’t be using this company again. No issues with room or the Hotels. Com booking system.
2 nachten verbleven in februari 2022
Reactie van Marianne op 21 mrt 2022
We always aim to deliver a great experience, and we are gutted when we don’t meet expectations. Thanks for taking the time to bring this to our attention. We will use the feedback to make us better and to ensure this doesn’t happen again.

6/10 – Redelijk

Henry

Positief: Netheid, personeel en service
Room two small for two
I originally booked the room for two, lucky my partner did not come as the rook was very small for two. The apartment was not near the post code, but by the travel lodge took a lot of finding. Representative sayed on the phone to help me
2 nachten verbleven in februari 2022

6/10 – Redelijk

Jake

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Annoyed
We had a lot of trouble finding this place, we were only given a postcode and not an address so we were walking around for an hour trying to find it. There was a photo of what the built looks like and we arrived there but they were all student flats. A woman eventually came out of the student flats and we were in the right place. She said she has been watching us but she list us walk about for ages? We weren’t told that these were student flats
2 nachten verbleven in augustus 2021

2/10 – Ontzettend slecht

N

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
2 nachten verbleven in augustus 2021

6/10 – Redelijk

Les

Reisde met familie
Negatief: Personeel en service
Not good we had to wait hour and 20 minutes when we got there for the key Very difficult to find Was not informed it was student accommodation and was woke in the night by shouting swearing and people arguing because they were keeping them awake at 2 in the morning and they had to get up for work in the morning No one on sight to get any info or anything
3 nachten verbleven in augustus 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
3 nachten verbleven in augustus 2021