Barbecue/picknickplaats
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Beoordelingen van Residence Inn Youngstown Boardman/Poland

3 out of 5
Residence Inn Youngstown Boardman/Poland
7396 Tiffany S, Poland, OH

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 111 van 225 beoordelingen" "
Gastenscore: 8 - Goed. 59 van 225 beoordelingen" "
Gastenscore: 6 - Redelijk. 19 van 225 beoordelingen" "
Gastenscore: 4 - Matig. 23 van 225 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 13 van 225 beoordelingen" "

8,4/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Timothy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
HVAC or something else was loud during night. Hard to sleep.
1 nacht verbleven in maart 2024

4/10 – Matig

Tony

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Joeleen

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Definitely liked the room and the front desk was helpful. Breakfast was not what I would like but other than that it was great.
2 nachten verbleven in februari 2024

10/10 – Uitstekend

Eric

1 nacht verbleven in januari 2024

10/10 – Uitstekend

Karl

1 nacht verbleven in december 2023

10/10 – Uitstekend

Eder

1 nacht verbleven in december 2023

10/10 – Uitstekend

Eder

3 nachten verbleven in december 2023

10/10 – Uitstekend

DERRICK

1 nacht verbleven in december 2023

10/10 – Uitstekend

LaTosha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

10/10 – Uitstekend

Michelle

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

10/10 – Uitstekend

Janet M

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Night staff
An excellent hotel. Our TV didn't work in the first room they assigned us so they upgraded us. They were friendly and responsive especially the night staff.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Althea

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel, and grounds were very nice. I know the area plenty of places to eat, and shop, and theatre.
2 nachten verbleven in november 2023

10/10 – Uitstekend

kimberly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The best experience
The entire experience was great. The staff was very professional and kind. The rooms were clean and relaxing. I would suggest this hotel to everyone if coming to Poland,Ohio. Great experience
2 nachten verbleven in september 2023

6/10 – Redelijk

Josephine

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
I did not like having to pay to park in the lot. I've never had to do that even at an exclusive resort. They just automatically give you a parking pass. The room light above the mirror went out as soon as we came in that night and one of the night lights were out. The tub needed to be repaired and looked very old. Some things were very out dated. the staff was very nice and understanding.
2 nachten verbleven in augustus 2023

10/10 – Uitstekend

Sonarath

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The room is clean and peaceful
1 nacht verbleven in augustus 2023

10/10 – Uitstekend

John

Reisde met huisdieren, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Healthy breakfast
1 nacht verbleven in augustus 2023

4/10 – Matig

Tracy

2 nachten verbleven in april 2023

2/10 – Ontzettend slecht

Nicole

1 nacht verbleven in april 2023

4/10 – Matig

Susan

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It really needs a facelift!!

2/10 – Ontzettend slecht

Coralys

Negatief: Netheid, personeel en service
1 nacht verbleven in november 2022

2/10 – Ontzettend slecht

Anna

Reisde met familie
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I liked the convenience of the food places available
1 nacht verbleven in november 2022

4/10 – Matig

Amanda

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Pull out bed that I was planning to use didn’t work. Ended up having to sleep on just the couch. Didn’t have enough towels and when requesting more was told they were short on towels and couldn’t give me enough for the number of people in my room. Also had to request the linens for the pull out bed they were not already in the room. Initially I was offered a partial refund but then told I couldn’t have one because I booked through this site and not theirs. Room was not as cleanly as it should be but this was mostly due to poor furniture choices that stains and collect hair.
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Sam

1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Gerald

1 nacht verbleven in september 2022

10/10 – Uitstekend

Ronald

2 nachten verbleven in september 2022

10/10 – Uitstekend

Vincent

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Availability
1 nacht verbleven in september 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Average
We stayed two nights. Front desk staff was friendly and efficient. Room was clean and nice. After the first night though, we went to an event the next day, and came back that evening to an untouched/uncleaned room. Had to ask for some more towels. Breakfast was definitely the worst part. No cereal for my kid first morning. Very little hot choices second morning. Only decaf available for a long while, but no coffee cups. I tried to help an older gentleman who was unable to get syrup for his waffle. Breakfast just not well done.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Gabrielle

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was set up like an apartment and would definitely recommend.
1 nacht verbleven in juli 2022

8/10 – Goed

Kathleen, Ballwin

3 nachten verbleven in augustus 2022

6/10 – Redelijk

Toya

Reisde met familie
Negatief: Netheid
It was quited but my room looked dirty. carpet was not vacuumed and bug in night stand and bug in bathroom
1 nacht verbleven in juni 2022

4/10 – Matig

beverly, gold river

Zakenreiziger
Positief: Netheid
Negatief: Personeel en service
reserved and paid for a 1 bedroom suite, on check in was given a studio. when i called about this Conner-desk clerk-- said they were overbooked and these things happen. i was not happy. conner called my room and said his manager was taking $30 a night off (Smaller room than i paid for --gee thanks ) but i would have to call expedia--their mistake, i have to do their clerical their clerical work for them, again not happy. i called expeida who called the hotel and Conner said they would knock $103.20 off the bill--note $30 per night x 4 nights equals not $103.20. after Conner was called on this he did deduct $120. off the bill. i felt like there was bait and switch at the front desk--downsized at check in with Conner not volunteering to pay the difference in what i received for my room. after the manger told him what to deduct, he couldn't get that right. i am really NOT happy with my experience there. unfortunately i was in ohio for a death in the family and really did not need this.
4 nachten verbleven in april 2022

10/10 – Uitstekend

Russell

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peter the desk clerk was probably one of the most helpful professional and incredibly great person that made this trip memorable
1 nacht verbleven in februari 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Friendly staff, less than stellar accommodations.
The pictures show a beautiful hotel with spacious rooms, in reality this hotel is very old and worn out and needs a remodel. The carpets were stained and shredded at the seams, the trim in the bathroom had been chewed up and scratched by a previous dog and then painted over. The couch fabric was dirty, the entire suite was not clean. I can understand that not all hotels can be brand new, but this one is 15 years past needing a renovation!! The good: The staff was friendly & polite and the breakfast was actually very good. The bad: Dirty, old, worst part was our heat did not work in our room so I woke up at 4:30am and my room was 53 degrees!! My kids were shaking it was SO cold!! When I asked for extra blankets they offered a $30 credit for the inconvenience. I called subsequently the following week and got one of my two nights refunded. Pick another hotel, this one is a pass unless you are traveling with a pet and want an alternative to sleeping in your car.
2 nachten verbleven in januari 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great if you want to sleep in soiled used sheets
Terrible. Was driving from Maryland to Iowa and this was the only pet-friendly hotel I could find for my family of four and two dogs. We checked in after midnight and while the room was spacious, it was apparent immediately that the bed linen had not been changed. There were fresh stains, hair, food crumbs and just plain nastiness. Being thoroughly exhausted and without the energy to move, we laid towels down and slept. But did take time stamped photographs. Next morning, the checkout desk didn’t seem overly surprised (is probably not a new occurrence there) but offered a “50% refund”. Needless to say, still have not seen it. I’m a Marriott gold member and this was the WORST property I have ever stayed at…and especially with all the promise of cleanliness during the pandemic, it is just disgusting.
1 nacht verbleven in december 2021

6/10 – Redelijk

LaTosha

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2021

4/10 – Matig

Joan

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Price tag did not equal the suite we stayed in.
We were not happy with the price of the room once we got in our room. As you can see from the photos the room was filthy and in poor condition. Televisions weren’t working which was frustrating. We had to clean the kitchen table before we used it. The carpet was stained. The blinds were literally shredded. A bathroom drawer was missing. Not to mention a dog barking in the room near ours. Our room was $327.31 including tax. We complained and some sort of refund should have been offered but was not.
1 nacht verbleven in december 2021

6/10 – Redelijk

Nishtha

1 nacht verbleven in december 2021

4/10 – Matig

Debbie, Northville

Reisde met huisdieren, Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen
Noise. There were teenagers running around the halls at 2:00am. The guard knew. We saw her. The tv was awful.
3 nachten verbleven in oktober 2021

4/10 – Matig

Asia

Positief: Voorzieningen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was horrible things barely worked floors were dirty staff was horrible or rarely there
1 nacht verbleven in oktober 2021

2/10 – Ontzettend slecht

James

Reisde met huisdieren, Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We waited 20 minutes in the lobby waiting for the staff to arrive. Then when they arrived we spent another 20 minutes waiting while she slowly trained a new team member. Ridiculous.
1 nacht verbleven in oktober 2021

4/10 – Matig

Yalonda

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Old hotel. Carpet was ripped and worn inside of room. Bathroom was dirty when we arrived. Found dirty towels under the bathroom sink. Power went out in half the hotel.
2 nachten verbleven in september 2021

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in augustus 2021

8/10 – Goed

Jessica

1 nacht verbleven in augustus 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Front desk person could have been friendlier and welcoming. Did their job but could have added that extra touch. Those little extras do make a difference and are remembered.
1 nacht verbleven in augustus 2021

2/10 – Ontzettend slecht

Kimberlee

Reisde met familie
Negatief: Personeel en service
Stay anywhere else.
Terrible! Drove over an hour for family wedding! Paid in advance for suite for my sister and I across from wedding venue. Receive confirmation at booking and day of wedding. Got to hotel and told they overbooked and tried to send us to another hotel 40+ Minutes away! General manager would not even come to desk to explain why we didn’t even get a courtesy call before taking this drive! Absolutely no excuse for this.
1 nacht verbleven in juli 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The property seem to be a little run down but the biggest problem was they were doing repairs on the roof and workers started early even on sunday morning the staff is friendly and accommodating but looks like ownership has put them in a tough position they did givee a $100 dollar break for 1 night but the ait conditioner only work in one bedroomy son was up all night in humid conditions i will never stay here again
2 nachten verbleven in juni 2021
Reactie van General Manager op 8 jun 2021
Thank you for taking the time to share your feedback. I am glad to hear that our friendly desk agent was able to work with you to provide you a discount for the inconvenience. Our roof replacement is long overdue, and we hope that we will be able to continue to work toward updating our property in the future. We hope that you will reconsider, and give us another chance once it is completed.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to stay
It was a great stay. Very friendly staff, nice clean room, and convenient for the places we visited.
3 nachten verbleven in mei 2021
Reactie van General Manager op 6 jun 2021
Thank you for the perfect 10!! I am glad that our team took such great care of you, and we hope to see you back again when your back in the Youngstown area again.

6/10 – Redelijk

Louis R

Reisde met familie
Positief: Personeel en service, comfort kamer
Negatief: Netheid, staat van de accommodatie en faciliteiten
probably not staying again
first night found a dirty diaper and socks behind the nightstand. food wrappers on the floor when we checked in, still there after house keeping cleaned the room. mold growing around the handicap seat in the tub. probably will never stay here again.
7 nachten verbleven in mei 2021
Reactie van General Manager op 6 jun 2021
I am terribly sorry to hear about the condition of your room. Please feel free to reach out to me directly at michael.grant@marriott.com to discuss this further, and see what we can do to make it right.

8/10 – Goed

Michael

Positief: Netheid, personeel en service en comfort kamer
Overall my stay was good and service was also good.. the only negative was the lobby was outdated & not as clean. the covid shield at the front desk looked dirty, which kind of gives a bad 1st impression . However everything else was clean including my room, and i enjoyed my stay...
2 nachten verbleven in mei 2021

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie en kleine kinderen
Positief: Personeel en service, voorzieningen
It was great that our room had a separate bedroom and living area/kitchen. Upon checking into our room, the room had an overwhelming odor of marijuana. Opening the windows didn't help, as the way the room is positioned, the windows are right across from the dryer exhaust in a small corridor that allows for little air circulation. The room itself was relatively clean. Debris on the floors, but the toilet, shower, and bed seemed clean. The breakfast offerings were minimal and I picked up a muffin that had mold on it. Overall decent hotel for the price.
1 nacht verbleven in mei 2021