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Beoordelingen van The Poland Spring Resort

3.5 out of 5
The Poland Spring Resort
640 Maine Street, Poland, ME

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 237 van 645 beoordelingen" "
Gastenscore: 8 - Goed. 213 van 645 beoordelingen" "
Gastenscore: 6 - Redelijk. 110 van 645 beoordelingen" "
Gastenscore: 4 - Matig. 54 van 645 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 645 beoordelingen" "

8,2/10

Netheid

8,6/10

Personeel en service

7,4/10

Voorzieningen

7,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Paul de la

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The manager was very nice and helpful and the rooms are older but are in very nice shape!
1 nacht verbleven in december 2023
Reactie van Laura op 9 jan 2024
I am glad to hear you enjoyed your stay Paul! Hope to see you again soon!

10/10 – Uitstekend

anthony

3 nachten verbleven in oktober 2023
Reactie van Laura op 6 nov 2023
We are glad you enjoyed your stay! Please visit again soon!

6/10 – Redelijk

Anna

1 nacht verbleven in oktober 2023
Reactie van Laura op 30 okt 2023
Thank you for staying with us!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
excellent staff
1 nacht verbleven in oktober 2023
Reactie van Laura op 27 okt 2023
Thank you for taking the time to rate us! Hope to see you again soon!

6/10 – Redelijk

Margaret

Reisde met familie
Positief: Netheid, personeel en service
Old hotel.
Wonderful location, but the hotel is in need of updates.
1 nacht verbleven in oktober 2023
Reactie van Laura op 24 okt 2023
Dear Margaret, Thank you for providing us feedback!

8/10 – Goed

CARMINE

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2023
Reactie van Laura op 23 okt 2023
Glad to see you enjoyed your stay! Please visit again soon!

8/10 – Goed

Rita

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in oktober 2023
Reactie van Laura op 23 okt 2023
Glad to see you enjoyed your stay! Please visit again soon!

4/10 – Matig

reed

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The 80's called and want their hotel back. That was the first thing i thought when i walked in. I really had high hopes but quickly disappointed. The room was veey clean but outdated. The mattress was old and uncomfortable and so were the sheets. I didnt sleep well at all. I definitely wont ever stay again nor would i recommend it.
1 nacht verbleven in oktober 2023
Reactie van Laura op 22 okt 2023
Deer Reed, Sorry to hear you were not satisfied with your stay at Poland Spring. Had we known you were unhappy while you were here, we would have been glad to see what we could do to make your stay better. Thank you for giving us your feedback.

2/10 – Ontzettend slecht

Leroy

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023
Reactie van Laura op 6 nov 2023
Sorry to hear it seems you did not enjoy your stay.

6/10 – Redelijk

Leigh

Reisde met partner
Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Property was very old and needed updating. Our room did not appear to be thoroughly cleaned and was covered in dust. For $200 a night I expected to not have to dust and take care of my own towels.
2 nachten verbleven in oktober 2023
Reactie van Laura op 16 okt 2023
Dear Leigh, I'm sorry to hear there were issues with your room. Had we known while you were here we would have gladly tried to rectify the situation. We do offer daily housekeeping, you just have to request at the front desk or call us and we would have gladly serviced your room each day.

4/10 – Matig

Jeremiah

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hard to find. Bad directions. Property is very old and outdated. For a quick overnight while passing through it did the job but I can’t say I would recommend it..
1 nacht verbleven in september 2023
Reactie van Laura op 16 okt 2023
Hi Jeremiah, I'm sorry check in was confusing. We do have a large property and try to explain everything when the reservation is made. We are continuously making upgrades and improvements to the buildings, but they are historic, as our property is on the National Register of Historic Places.

2/10 – Ontzettend slecht

alison

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Laura op 13 okt 2023
Dear Alison, Sorry to see it seems you did not enjoy your stay. Had we known you were not satisfied we could have tried to rectify the situation while you were here.

2/10 – Ontzettend slecht

Cyndia

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was filthy, with bugs everywhere. We found bugs in the bed and tried to call the front desk, but the night guard never answered and then automatic menu on the phone eventually directed us only to voicemail.
1 nacht verbleven in oktober 2023
Reactie van Laura op 12 okt 2023
Dear Cyndia, We are so sorry your stay was not satisfying. There are times the overnight staff are busy and cannot get to the phone, however if we'd known when you checked out there was an issue, we could have tried to rectify the issue. This is not a common occurence, and we sincerely apologize.

10/10 – Uitstekend

Shauna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2023
Reactie van Laura op 12 okt 2023
Glad you enjoyed your stay! Please visit again soon!

6/10 – Redelijk

Lisa

1 nacht verbleven in oktober 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!

2/10 – Ontzettend slecht

Zachary

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place was worse than a drive up motel in a 3rd world country. It’s also $200 a night
1 nacht verbleven in oktober 2023
Reactie van Laura op 9 okt 2023
Hi Zachary, Sorry to hear you did not enjoy your stay. I was very glad to hear that when your reservation came through and it said no room available, we were indeed able to get you a room for the night! I hope you'll give us another chance the next time you're in the area, but it may be best that you call the hotel directly to make your reservation. Our staff can help determine which hotel on the property would best fit your requests.

10/10 – Uitstekend

Amy

1 nacht verbleven in september 2023
Reactie van Laura op 30 okt 2023
Glad you enjoyed your stay! Please visit again soon!

8/10 – Goed

michael

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Quaint place, quiet with plenty of things to do, nice for a quick getaway..
1 nacht verbleven in oktober 2023
Reactie van Laura op 9 okt 2023
Glad to hear you enjoyed your stay! Please visit again soon!

6/10 – Redelijk

laureen

Positief: Personeel en service
So much history at and around this hotel that I hope they are able to continue.
1 nacht verbleven in oktober 2023
Reactie van Laura op 9 okt 2023
Hi Laureen, We sure do have lots of history here as we approach the 230th anniversary of there being a hotel on this property!

10/10 – Uitstekend

Bonnie, Mechanicsburg

1 nacht verbleven in oktober 2023
Reactie van Laura op 30 okt 2023
Glad you enjoyed your stay! Please visit again soon!

4/10 – Matig

Jade

Negatief: Netheid, staat van de accommodatie en faciliteiten
Reactie van Laura op 9 okt 2023
Dear Jade, I am sorry you did not enjoy your time here at Poland Spring. I was surprised to see this rating as we did go out of our way to compensate and offer to make your stay more enjoyable.

4/10 – Matig

Mark

Positief: Netheid
Somewhat disappointing
Thought the pool might still be open but alas. Planned on enjoying a 'resort' experience but we were put up in the Lodge which was like an old dormitory from the past including a hallway/runway of fluroscent lights and a bathroom from the 1950s. It was very quiet (hardly anyone there in early Oct.?) and the bed was very comfortable. Thought breakfast was included but had to pay for a breakfast sandwich up in the main building. Not even a peep-hole on the door to the room, no water bottles or access to movies to watch.Was probably splendid back in the day but....
1 nacht verbleven in oktober 2023
Reactie van Laura op 6 okt 2023
Dear Mark, We are sorry the outdoor pool had already closed for the season. It is not heated and as you can imagine had already cooled off quite a bit by the end of September. Breakfast is available to purchase as an add on to your stay. During the week it can be a bit quieter in the fall, but makes for an enjoyable stay! Thank you for your feedback

10/10 – Uitstekend

Judith

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely spot. I was there for a wedding and it was so nice
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
I am glad to hear you enjoyed your stay! Please visit again soon!

8/10 – Goed

Shahib

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Glad you enjoyed your stay!

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Glad to see it seems you enjoyed your stay! Please visit again soon!

10/10 – Uitstekend

Deborah

1 nacht verbleven in september 2023
Reactie van Laura op 16 okt 2023
Thank you for staying with us! Please visit again soon!

6/10 – Redelijk

Ronald

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Lodge was convenient to our house which had been flooded. We were in the end unit which was closest to Rte 26 and very noisy with traffic.
2 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Hi Ronald, Glad to hear we had a room available when you needed it! The Lodge does sit adjacent to Route 26, it is best to request a room on the backside of the building which can be less noisy.

2/10 – Ontzettend slecht

Lizbeth

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Dear Lizbeth,I'm sorry it seems you did not enjoy your stay. Please contact us to give feedback so we can see where we can improve.

10/10 – Uitstekend

Dorothy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely place to stay
We love poland springs resort. We've been going there for several years now. The people are always nice and helpful. Had a different room this time that we loved very much. I found this amazing library on the 3rd floor.
3 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Thank you Dorothy for taking the time to write a review! Glad you enjoy staying here with us at Poland Spring!

10/10 – Uitstekend

Frederick

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Glad you enjoyed your stay!

6/10 – Redelijk

Lawrence

Positief: Netheid, personeel en service
Very noisy at night thin walls. The hotel could use an upgrade
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Dear Lawrence, Sorry to hear it was a bit noisy. We have done many upgrades to the Maine Inn over the last 5-8 years and continuously making improvements. Thank you for your feedback.

10/10 – Uitstekend

William

Reisde met partner
Positief: Voorzieningen
Historic property, little dated but worth the effort
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Dear William, Glad to hear you enjoyed your stay at our historic Poland Spring Resort!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice place to stay
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Thank you for rating us! Please come again soon!

10/10 – Uitstekend

Phil

1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Glad you enjoyed your stay! Please visit again soon!

10/10 – Uitstekend

Adam

1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Glad to see you enjoyed your stay at Poland Spring! Please visit again soon!

8/10 – Goed

Jennifer

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Best nights sleep Ive had in a long time! I loved the atmosphere. Will visit again.
1 nacht verbleven in september 2023
Reactie van Laura op 6 okt 2023
Dear Jennifer,Thank you for taking the time to write a review! Please visit again soon!

6/10 – Redelijk

Ramon, Brockton

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Needs remodelation and more attencion
2 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Thank you for your feedback.

10/10 – Uitstekend

William, Waxhaw

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful expansive grounds, staff generously accomodated us with a room change due to illness. Scrupulously clean. Extensive breakfast buffet. Quiet.
2 nachten verbleven in september 2023
Reactie van Laura op 6 okt 2023
Dear William, I am so glad you enjoyed your stay! Please visit again soon!

10/10 – Uitstekend

Michelle

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2023
Reactie van Sue op 3 sep 2023
Thank you. We are happy you enjoyed your stay.

8/10 – Goed

TOM

Reisde met familie
Positief: Netheid, personeel en service
2 nachten verbleven in augustus 2023
Reactie van Sue op 3 sep 2023
Thank you. We are happy you enjoyed your stay.

8/10 – Goed

ANDREW

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
ENJOYED THE BREAKFAST BUFFET. THE SCENERY IS BREATHTAKING. DIDN'T THINK THE POSITIONING OF THE SOAP DISPENSERS IN THE SHOWERS WERE THE BEST AND WERE IN MY WAY.
3 nachten verbleven in augustus 2023
Reactie van Sue op 3 sep 2023
Thank you for staying with us.

10/10 – Uitstekend

Guy

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Poland springs resort is great. Very relaxing with beautiful views. The staff is extremely friendly and welcoming.
1 nacht verbleven in augustus 2023
Reactie van Sue op 3 sep 2023
Thank you for staying with us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent Stay
Our room was among the cleanest rooms I've stayed in. Service was amazing. The hotel is historic, so if you're looking for modern, this may not be the place for you. We ran into a number of guests who come back each year. I can see why - the grounds are beautiful and you don't have to leave the resort.
1 nacht verbleven in augustus 2023
Reactie van Laura op 9 okt 2023
Thank you for taking the time to write a review! I'm so glad you enjoyed your stay! Hope to see you again soon!

6/10 – Redelijk

Sheldon W

Reisde met een groep
2 nachten verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!

4/10 – Matig

Gary

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, voorzieningen
No coffee in the room. The property was not located on the
1 nacht verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great place to unwind and relax. I love all the amenities. Will be back.
1 nacht verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Dear Robert, Thank you for taking the time to write a review! Glad you enjoyed your stay! See you again soon!

10/10 – Uitstekend

Annawyn

Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!

6/10 – Redelijk

Richard

Positief: Netheid, personeel en service
1 nacht verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!

10/10 – Uitstekend

Donald

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great charm and stress free
It is one of the grand old resorts. It hold true to the owner’s vision of keep luxury affordable.
5 nachten verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Dear Donald, I am so glad to hear you enjoyed your stay! Hope to see you again!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The place was very clean and the staff very friendly
1 nacht verbleven in augustus 2023
Reactie van Laura op 12 okt 2023
Thank you for staying with us!