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Beoordelingen van Salterns Harbourside Hotel

3 out of 5
Salterns Harbourside Hotel
38 Salterns Way, Lilliput, Poole, England

Beoordelingen

8,2

Zeer goed

Gastenscore: 10 - Uitstekend. 72 van 200 beoordelingen" "
Gastenscore: 8 - Goed. 86 van 200 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 200 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 200 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 200 beoordelingen" "

8,6/10

Netheid

8,6/10

Personeel en service

8,0/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

Beoordelingen

10/10 – Uitstekend

Behnam

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely breakfast
We really enjoyed this hotel. We took our twin baby boys on their first trip away and it was so easy. The 2 beds in the family room made it so effortless. The breakfast was fantastic, being vegetarian, breakfast can always be bland for us in hotels but the options were some of the best we’ve had and they tasted so fresh. We’ll be coming back, even if it’s just for the breakfast.
2 nachten verbleven in oktober 2020

8/10 – Goed

Angela

Positief: Netheid, personeel en service en comfort kamer
Weekend away
Great views from this hotel, excellent food and the staff did a great job during Covid. The hotel is a bit difficult to find in the dark and could have a better sign post
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Duncan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in lovely location
We had a lovely stay. The staff were efficient and very friendly. The food was excellent and the room very comfortable. Location was superb. Would definitely recommend.
3 nachten verbleven in oktober 2020

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in oktober 2020

8/10 – Goed

shirley

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Sea view room
The room was excellent best on premises very pleased
4 nachten verbleven in oktober 2020

10/10 – Uitstekend

Edward

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
An amazing time
We had a lovely stay room lovely although sheet on bed was a big small so moved in the night which was uncomfortable at times Staff from the time we arrive until we left we’re lovely nothing was too much for them Food is of high quality Every meal we had we enjoyed Beautifully positioned watching the comings and going’s of the harbour
4 nachten verbleven in oktober 2020

10/10 – Uitstekend

Andre

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
andre and Lotties stay
We spent one night there Friday Saturday beautiful weather plenty of parking great view from our room and bar area
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Carole, Sandhurst . Kent

Positief: Netheid, personeel en service
Felt safe and very comfortable ..food and stafff excellect ...room very clean and cleaned daily .lovely veiws perfect location ...garden lovely for coffee .etc...going agsin .early next year ..
5 nachten verbleven in oktober 2020

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent 5 star .
Excellent hotel ! Truly five star service. Friendly staff, lovely room and first class food ! Thank you for a pleasant stay.
1 nacht verbleven in oktober 2020

8/10 – Goed

Anthony

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very comfortable. Food excellent. Wonderful breakfast.
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Stuart

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2020

10/10 – Uitstekend

Maxine

Positief: Netheid, personeel en service en comfort kamer
Good mid week break
Really friendly, helpful staff. Decor in need of a bit of TLC, but considering the present economic climate, this is not unexpected. Our room, which was double aspect, had the most beautiful views. The bathroom was large. The hotel was clean. Breakfast was very good. We used the bistro one evening and food was very tasty.
2 nachten verbleven in september 2020

10/10 – Uitstekend

RICHARD

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

8/10 – Goed

Susan

Positief: Personeel en service, comfort kamer
Great views but bit dated
The hotel has great views but is a ten minute drive out of Poole which is not that obvious when booking. Service was great and the bar and restaurant offered great places to eat and relax. The room was spacious with brilliant views but it was a bit dusty and the curtains had definitely seen better days with some stains that looked like blood on them??? TV wasn’t working either which we weren’t told about. Great place for an overnight stay but shame there aren’t more walks on doorstep. After a long drive the last thing you want is to have to get in the car again for amenities. Very peaceful stop though and the views do make up for it.
1 nacht verbleven in september 2020

8/10 – Goed

Taj

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
They were very helpful to me , a disable . Staff very polite and friendly , plesant
3 nachten verbleven in september 2020

10/10 – Uitstekend

M A

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Negatief: Personeel en service
everything but service
Great location with wonderful views, seemed clean enough throughout the hotel. Staff were really struggling with the new table service rules brought in. Had to chase for a drink everytime we wanted another one, as did most of the other customers.Staff not looking to see empty glasses and being proactive. Also had dinner in the bar and after waiting an hour and a half from first ordering chased the staff who informed us the kitchen thought we had had our meal. Again none of the staff on duty thought to check themselves why 2 customers were sat waiting so long. Spoilt what was a really nice break as weather was amazing for us to sit and enjoy
1 nacht verbleven in september 2020

10/10 – Uitstekend

Geverifieerde reiziger

2 nachten verbleven in september 2020

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in september 2020

8/10 – Goed

Ade, Atherstone

Positief: Netheid, personeel en service
We were more impressed with this Hotel than many others we have stayed in. It was a very spacious room, well cleaned for us. We however did not witness any cleaning of communal areas during our stay. Breakfast was slow to arrive probably due to low staffing, however the staff were friendly and the Breakfast was very nice. Overall a good Hotel which we would choose to stay in again.
2 nachten verbleven in september 2020

6/10 – Redelijk

Stevie, Oxford

Positief: Netheid, personeel en service en voorzieningen
Excellent position on Marina but property is tired although I believe there is planning for redevelopment of the site in the future which would explain the condition of the property. For a stay with a dog perfectly acceptable accommodation.
2 nachten verbleven in september 2020

8/10 – Goed

Sue

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Short stay.
Our two night stay at Salterns was most enjoyable,the rooms were comfortable and clean with all the amenities we needed.Noise carried a little bit,but that's due to the floorboards and the building structure. The position is good and close to many places of interest. Thanks everyone on the staff.....we would come again,may l add it was also very Covid aware and we'll organized.
2 nachten verbleven in september 2020

8/10 – Goed

Matthew

Positief: Netheid, comfort kamer
Pleasant
Stayed for one night it was pleasant and the room was clean and comfortable and they very kindly upgraded us to a sea view room. We arrived at 1.30p.m and it was raining and we couldn’t check in until 2pm so as not much to do on a rainy day in area had to sit outside in car and wait for check in. Bar staff were friendly but other staff a bit formal in other areas.
1 nacht verbleven in september 2020

10/10 – Uitstekend

vivien

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place to stay.
The room was large and had good sea views. The evening meal and breakfast was excellent. The staff were polite and helpful. Not far from Sandbanks but quieter.
1 nacht verbleven in september 2020

8/10 – Goed

Jacqui

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
needs TLC
Comfortable room, very dated could do with some TLC looked as though the place needed a good clean, especially the dining room floor.
1 nacht verbleven in september 2020

2/10 – Ontzettend slecht

Rae, Herts

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is in a perfect location with wonderful views across the harbour.. But beware of the infestation of flies.. We had too move rooms from 202 because of flies in the room. No applogies or recompense!!!!
1 nacht verbleven in augustus 2020

6/10 – Redelijk

Katherine

Zakenreiziger
Salterns
It was ok - a bit noisy and room was very hot.
1 nacht verbleven in augustus 2020

8/10 – Goed

Mark

3 nachten verbleven in augustus 2020

6/10 – Redelijk

Geverifieerde reiziger

3 nachten verbleven in augustus 2020

10/10 – Uitstekend

Michaela

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Couple stay
We stayed 3nights at this hotel. It was such a fabulous place to stay. We had a free upgrade. The room we were give was such luxurious. Four poster bed large room. Sea views. In the bathroom we had a bath and a shower cubicle. It was clean and well presented. Food at the hotel was wonderful.
3 nachten verbleven in augustus 2020

10/10 – Uitstekend

JayneWaite, Talbot green

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Extremely friendly staff..amazing views from the room.. very comfortable stay. Fridge and fan in room if too hot..fantastic restaurant for evening and breakfast
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Geverifieerde reiziger

1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Teresa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location On the harbour
Great location breakfast was plentiful very good
1 nacht verbleven in juli 2020

6/10 – Redelijk

Natalie

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Not great!
Awful breakfast Painful mattress
2 nachten verbleven in augustus 2020

8/10 – Goed

Martin, Calne

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Excellent food and service thank you however soft furnishing are a bit dated.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A room with a view
Only here for one night but had an enjoyable stay. The views are amazing and we throughly enjoyed our dinner in the hotel restaurant. Would recommend!
1 nacht verbleven in augustus 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Family Get Toge
Rooms would benefit from Blackout blinds.
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Jani

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2020

6/10 – Redelijk

Lee, Sanderstead

Positief: Netheid
Food and prices were good, ample parking and lovely staff
3 nachten verbleven in augustus 2020

10/10 – Uitstekend

John, Norfolk

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful location, great food and friendly helpful staff, outstanding!!
2 nachten verbleven in juli 2020

6/10 – Redelijk

Susan

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel for the fit!
Disappointed to find there was no lift as I have limited mobility. Lovely spacious and clean room. Breakfast was slow to be served and some of the staff would forget an item. Lovely full Dorset breakfast/ then had to wait to catch a staff member for the knife and fork to eat it. The hotel was full and probably not enough staff for the amount of tourists. Reception staff I spoke to was extremely helpful, I believe her name was Louise. Her friendliness and professionalism was superb!
Hotel garden
Large bathroom
Spacious bedroom.
3 nachten verbleven in juli 2020

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful location, room very clean and spacious and well worth paying extra for the sea view. Good breakfast and outside seating
2 nachten verbleven in juli 2020

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Stunning views, staff tremendously helpful, but what was off putting was the smell of old cooking oil as you walked in.
2 nachten verbleven in juli 2020

8/10 – Goed

Nick, Stratford-upon-Avon

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Friendly and helpful staff. Excellent breakfast and dinner.
1 nacht verbleven in juli 2020

8/10 – Goed

Benjamin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely location, lots of free parking , really helpful friendly staff , a little outdated but enjoyed our stay !
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Leisha

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent hotel staff and location!
Excellent. Love staff and Service. Wonderful location. Wish we have known about this place before Def recommend
3 nachten verbleven in juli 2020

10/10 – Uitstekend

clive

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
our stay was different because of corona virus but everything was made as best as possible which made our visit most pleasant
1 nacht verbleven in juli 2020

8/10 – Goed

Justyna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lovely location, comfortable room with a sea view.
1 nacht verbleven in juli 2020

10/10 – Uitstekend

Chris

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good place of comfort
Was beautiful had the best room in the house I think :) really looked after us, the restaurant manger was absolutely brilliant little Greek (I think ) guy, with such a happy vibe and a warming welcome :) big up to everyone
1 nacht verbleven in juli 2020

8/10 – Goed

Bea, West Sussex

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lovely location. Our room and especially the bathroom was very clean. Dinner and breakfast were both nice with efficient service.
1 nacht verbleven in juli 2020

8/10 – Goed

Sarah, Bristol

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Excellent location great staff would definitely return
1 nacht verbleven in juli 2020