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Beoordelingen van The Royal Guest House

3 out of 5
The Royal Guest House
8 Beach Crescent, Port Alfred, Eastern Cape

Beoordelingen

6,2
Gastenscore: 10 - Uitstekend. 3 van 12 beoordelingen" "
Gastenscore: 8 - Goed. 2 van 12 beoordelingen" "
Gastenscore: 6 - Redelijk. 3 van 12 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 12 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 3 van 12 beoordelingen" "

6,8/10

Netheid

6,8/10

Personeel en service

5,4/10

Staat van de accommodatie en faciliteiten

2,0/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Cecilia

2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Roelof

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Our company made a reservation for a business associate, 16 September 2019, based on reviews and pictures of the Guest House. I booked the superior room for the guest, thinking that it will be of the highest standard rooms available. What a disappointment for our guest and embarrassment for us as the company that made the booking. Smelly room and shattered glass above shower. Unfortunately I will never recommend this Guest House to anyone.
1 nacht verbleven in september 2019

8/10 – Goed

Jim

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

4/10 – Matig

Bruno

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Not Royal at all!
It was possibly Royal a while ago. We booked 2 De luxe rooms with balcony: there was no balcony and no views, only electric fences. The hotel is not in good shape: the deck needs repairs, one stair is blocked with bricks. The room description says: minibar and bath robe - we are still looking for them. We arrived at 6:15pm. Only a security person was there. Impossible to claim about the rooms and to get info about where to go for dinner. And in the morning impossible to see the manager: nobody comes before noon. Breakfast people were nice - they do what they can - but breakfast was poor with basic items (Nescafe, etc)
1 nacht verbleven in oktober 2018

6/10 – Redelijk

Daniel, Entebbe, Uganda

Positief: Netheid
Negatief: Comfort kamer
Staff was not in the premises when I checked in. And also on my check out there was none at the reception. I just had to leave. Furniture requires repair.
2 nachten verbleven in september 2018
Reactie van Leo op 12 sep 2018
Good Day Daniel Thank you very much for finding time to review us. We will look into your concerns and make sure you have a pleasant stay the next time you will visit our establishment Best of Regards Leo RGH Manager

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service
This property was very quiet. Additionally, it is within walking distance to the beach! Will definitely be back!
1 nacht verbleven in juli 2018

2/10 – Ontzettend slecht

Ian, Johannesburg

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
poor state of repair
hotel needs a lot of attention

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Mbekezeli

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
Room 1
Very comfortable, good service and good value. The room was fine except the is not door for the toilet and bathroom limiting privacy in the room. Also there was a lot of noise from the dining and patio area that came into room 1 .