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Beoordelingen van Comfort Suites Wisconsin Dells Area

2.5 out of 5
Comfort Suites Wisconsin Dells Area
N5780 Kinney Rd, Portage, WI

Beoordelingen

7,8

Goed

Gastenscore: 10 - Uitstekend. 420 van 1000 beoordelingen" "
Gastenscore: 8 - Goed. 295 van 1000 beoordelingen" "
Gastenscore: 6 - Redelijk. 113 van 1000 beoordelingen" "
Gastenscore: 4 - Matig. 81 van 1000 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 91 van 1000 beoordelingen" "

8,0/10

Netheid

8,4/10

Personeel en service

7,8/10

Voorzieningen

7,8/10

Staat van de accommodatie en faciliteiten

6,8/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Henricus

Matig hotel
Oud en donker hotel. Lange incheck procedure en heel beperkt ontbijt. Kamer, bed en badkamer waren redelijk
1 nacht verbleven in augustus 2023

4/10 – Matig

Anastasia

Reisde met partner
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The area is nice but when upon checking in the room was dirty, smudges everywhere and a used towel was hanging. Also the website lied. I purposely purchased this room because of the gym but when I went to go to the gym they said they didn’t have one. False advertising at its finest
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Spencer

Positief: Netheid
1 nacht verbleven in mei 2024

10/10 – Uitstekend

Cristal

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van David op 19 mei 2024
Thanks for the review

8/10 – Goed

Timothy

Reisde met familie
Clean and acceptable but the property is starting to show a lack of basic maintenance
1 nacht verbleven in mei 2024
Reactie van David op 19 mei 2024
Timothy,Thanks for taking the time to leave feedback. We will have shared wth our staff.

10/10 – Uitstekend

Leeann

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms, great pool, and wonderful breakfast.
1 nacht verbleven in april 2024
Reactie van General Manager op 8 apr 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We will be happy to book your next stay.Thank you again.

8/10 – Goed

Sue

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I like the location is not in a heavy traffic area. The staff was very nice. The breakfast should be more children friendly with milk and cereal.
1 nacht verbleven in maart 2024
Reactie van General Manager op 4 apr 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We apologize for any dissatisfaction.We will be happy to book your next stay.Thank you again.

10/10 – Uitstekend

April

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
A Great Stay!
2 nachten verbleven in maart 2024
Reactie van General Manager op 1 apr 2024
Thank you for taking time taking in our survey.We are thankful for your stay with us. We thrive to improve everyday.We apologize for any dissatisfaction.We will be happy to book your next stay.Thank you again.

4/10 – Matig

Kim

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Netheid
Overall friendly service, but found lots of hair on bed sheets and underneath the pillows. Breakfast: creamer for coffee was old and no waffles or eggs prepared.
2 nachten verbleven in maart 2024
Reactie van General Manager op 25 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

2/10 – Ontzettend slecht

Jovani

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Been here a couple times and it was an average experience before but this time was the worst. No pool or hot tub available which were the main components of paying $250 for two nights. Worst hotel experience won’t be coming back
2 nachten verbleven in maart 2024
Reactie van Ravi Patel op 20 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 – Uitstekend

Stella

Positief: Staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van General Manager op 20 mrt 2024
thank you for your stay

10/10 – Uitstekend

Ceylin

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Me encantó el hotel muy familia y el desayuno es perfecto me la pasé súper bien con mi familia esperamos regresar muy pronto
1 nacht verbleven in februari 2024
Reactie van General Manager op 20 mrt 2024
gracias por fa vor

10/10 – Uitstekend

Kevin, Chicago

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in februari 2024
Reactie van General Manager op 25 mrt 2024
thank you for your feedback.

2/10 – Ontzettend slecht

Carly

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I never leave reviews, but I've had few experiences that were as disappointing at this. The hotel was very dirty and run down (exposed wires/dead bugs/ dirt in the rooms and common spaces). They ran out of breakfast food-where there was literally nothing to offer. When asking for a blanket for the pullout-as we paid for 5 guests, we were told they were out and only had sheets. I would not recommend staying here.
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Carolyn

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Disappointing but location good for Cascade Mounta
This hotel is short staffed. They didn’t keep up with the breakfast service—ran out of coffee and syrup midway through because no one was there to take care of the guests. Our room phone didn’t work, and we had to ask for sheets for sleeper sofa. The lady who I asked for more coffee/cups was rather rude. Disappointing stay. Pool was ok but in the middle of remodeling the area. No switch to turn on the hot tub. No one there to checkout.
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

2/10 – Ontzettend slecht

Tatyana

Negatief: Staat van de accommodatie en faciliteiten
Property had roaches. Staff was yelling at customers.
2 nachten verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Diana, North Riverside

Reisde met familie, Reisde met familie en kleine kinderen
Rooms are decent and clean. Staff is super nice. Unfortunately the free breakfast is terrible and food options are scarce. The orange juice was warm and the bread was stale.
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

8/10 – Goed

molly

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
hotel was wonderful, staff very friendly. The only hiccup was there was two large groups there and the first morning they were out of almost all the breakfast by the time we came down.
2 nachten verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

Katarzyna

Reisde met familie en kleine kinderen
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The hotel is dirty, both in the room and in the common area. We had a child on the pull out sofa and the mattress springs were digging into a 9 year old, definitely not possible to have an adult sleep on it. Breakfast rather poor and the breakfast area was dirty and unorganized. Overall very poor quality.
1 nacht verbleven in februari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

Linda

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
would not visit again
Would not give senior/AARP discount at time of check-in. No ice machine on floor 2. Pool area extremely loud and did not look clean. Pool furniture very old rusted and dirty. Bath tub had hair in it. Lobby was dirty. Dog food spilled outside main door.. Would not visit again.
1 nacht verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

Mathew

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Unfortunately the hotel itself was very dated. The room itself seemed dirty. The pull out couch was horrible quality. Our window was cracked allowing a lot of noise from outside. The people above us we could hear quite easily. The breakfast was not out at 7 am. I asked a staff member about it and they said there was cereal and maybe coffee. Do not recommend.
2 nachten verbleven in februari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

Christopher

Reisde met familie
Positief: Voorzieningen
Negatief: Personeel en service
Breakfast had very limited options; seemed under-staffed; waited 10 minutes at check-in for someone to come to front desk. The in-room hot tub was a nice feature, though.
2 nachten verbleven in januari 2024
Reactie van General Manager op 21 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 – Uitstekend

Marilyn

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Need to clean the corners in BR, better. TV should be in front of the couch area. Otherwise, very comfortable.
1 nacht verbleven in januari 2024

10/10 – Uitstekend

Eric, Pulaski

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Ryan

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Dirty and run down
Run down and dirty. First room the old TV speaker didn’t work so we asked to be moved. The room they put us in was run down and the sheets were dirty in one of the 2 beds. We had to ask for sheets at the front desk. When I told her the sheets were dirty, instead of having someone come to our room to change, they handed them to me to do it myself. We were supposed to stay 3 nights total but left after one and found a different place to stay.
3 nachten verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

svetlana

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The hotel is barely 2 stars, looks like a cheap motel. The breakfast was disgusting- staled donuts and bread, everything was not fresh. Pool towels looked like dish rags. rooms and hallways had smell of the cheap disinfectant. Rooms are so overpriced
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Tricia

1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

10/10 – Uitstekend

Eric

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Clean, big tuck parking, affordable, good breakfast
1 nacht verbleven in januari 2024

8/10 – Goed

James

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Had a great stay
Our stay was good no complaints other than room could have been a bit cleaner between the vaccuming and the batthoom had hair in the tub. The pool was great kids had a blast. Was a nice place to stay overal.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
2 nachten verbleven in januari 2024

2/10 – Ontzettend slecht

Michael

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

2/10 – Ontzettend slecht

Sophie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was Terrible, terrible my husband is handicapped parking lot not plowed walk way either Found hair on floor in bathroom, sheets smelled unclean I told the girl the entrance was slippery all she said was “oh” The entrance was missing tiles which is a hazard for people with cane The online was a 5 star hotel hell no it was a one maybe We changed hotels next day
3 nachten verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Kimberly

Positief: Netheid
They were very unprepared for breakfast crowd. Smoke detector in my room was hanging down. Not sure why or if it was even connected.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

ANDREW

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Fallen way off.
3rd time there. By far the worst yet. So dirty. Everything, including the room. The breakfast was the worst yet, by a mile. Broken everything. More concerned about possible mold I saw just about everywhere, but mainly in the pool area. Not sure if new owners but my family won’t be staying there again. Very disappointing. This is a picture of the hotel pool. This one was better than others we got.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

6/10 – Redelijk

Kristian

Positief: Personeel en service
1 nacht verbleven in januari 2024

8/10 – Goed

Ling

Positief: Netheid, personeel en service
nice
1 nacht verbleven in januari 2024

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service en comfort kamer
Room overlooked pool. You can hear pool noise. Quieted down after 10 or so. Not sure if the room location is specifiable, but it should be in case this is an issue for some people. Minor issues taken care of promptly.
1 nacht verbleven in januari 2024

2/10 – Ontzettend slecht

Sara

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
We will never stay here again. We were here for about a hour and decided to leave and drive the 2 1/2 hours home. Broken tiles when you entered the hotel. Someone could have easily swept up the broken pieces. One hot tub drained, the other with water as cold as the pool. When I asked at the front desk about the hot tubs, she said maintenance was called. We were on the third floor and there were unoccupied rooms with the doors wide open, which seems creepy and dangerous. When I asked about that the front desk said they were being worked on. Our room was dirty and smelly. The halls smelled of curry. There was an air freshener clipped into the heat vent in our room. We’ve stayed at this hotel about three years ago and it was well maintained. There must be have been a change in management since then and they are letting the hotel fall apart. Very disappointing.
1 nacht verbleven in januari 2024
Reactie van General Manager op 22 mrt 2024
Thank you for sharing your experience with us.We apologize for your stay. we thank you for your business.We thrive to improve our self eveyday.Thank you agin for staying with us.

4/10 – Matig

grazyna

Reisde met familie
Negatief: Netheid, personeel en service
2 nachten verbleven in januari 2024

10/10 – Uitstekend

Tondalaya

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in december 2023

6/10 – Redelijk

Mark

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en voorzieningen
The room was clean and accommodating. The Reception person was very accommodating. At issue was the hot tub was down. Also we were at the breakfast bar 35 minutes before closing and food choices were somewhat limited and the juice machine was down, though they had pictures of juice out, though one was empty.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Anna

2 nachten verbleven in december 2023

10/10 – Uitstekend

Yukmei

1 nacht verbleven in januari 2024

6/10 – Redelijk

Brett

Reisde met familie
Positief: Netheid, comfort kamer
Negatief: Personeel en service
2 nachten verbleven in december 2023

4/10 – Matig

Christine

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I reserved a room with a hot tub in it. When I checked in, they gave me a room on the 3rd floor without a hot tub. Then they gave me another room with a hot tub and when we went in, it wasn't cleaned from the last person. After the 3rd try, I finally got a room with a hot tub, but they gave me a king room, even though I reserved a double queen. Overall, it was very inconvenient, and the room wasn't that clean, with cob webs in corners. I will likely not ever stay there again.
1 nacht verbleven in december 2023

6/10 – Redelijk

Allison

2 nachten verbleven in december 2023

8/10 – Goed

Steven

Reisde met familie
Positief: Netheid, voorzieningen
It is a decent option close to Cascade Mountain for skiing and the rooms are spacious enough for a family of 5. The breakfast was extremely limited so do not expect to eat here. There was very little to eat and not restocked both days we were here. No coffee by 8am. No ice or vending on floors 2 and 3 so a little inconvenient. But it was a reasonable no frills option to stay close to Cascade
2 nachten verbleven in december 2023

2/10 – Ontzettend slecht

Daniela

Zakenreiziger
Negatief: Voorzieningen
1 nacht verbleven in december 2023

6/10 – Redelijk

Beatriz

Reisde met familie
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Adam

Reisde met familie
Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Free breakfast was the worst I have seen in last 5 years I have been staying at the hotel. Hot tub was cold. The other hot tub is still broke from a year ago. The beds are comfy and room was clean. The access door to the shower kept coming unlatched.
2 nachten verbleven in december 2023