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Beoordelingen van Vila Baleira Porto Santo

4 out of 5
Vila Baleira Porto Santo
Sitio do Cabeco da Ponta, Apartado 243, Porto Santo, Madeira

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 23 van 58 beoordelingen" "
Gastenscore: 8 - Goed. 28 van 58 beoordelingen" "
Gastenscore: 6 - Redelijk. 4 van 58 beoordelingen" "
Gastenscore: 4 - Matig. 2 van 58 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 1 van 58 beoordelingen" "

8,8/10

Netheid

8,8/10

Personeel en service

8,4/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
mooie ligging + de hotelservices die je nodig hebt
prima 'all in' verblijf bijna naast het strand ; gelegenheid tot mooie wandelingen ; openbaar vervoer + rent a car + shuttle diensten aan het hotel ; en personeel zeer vriendelijk
Reactie van General Manager - Bruno Martins op 27 jul 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important to continue exceeding expectations of our guests. We look forward to welcoming you back to our Resort. Your satisfaction is our commitment. Kind Regards

6/10 – Redelijk

Tranquillo

L’hotel ha un buon potenziale: ampi spazi, vicinanza al mare. Purtroppo gli spazi comuni, i giardini e la zona piscine talasso hanno bisogno di manutenzione e rinnovamento! La Zarco room per gli snack pomeridiani è un salone SENZA FINESTRE!!Sembra un bunker!! Vien voglia di scappare! La cucina inoltre è basata su serate a tema: quella Portoghese cui abbiamo partecipato non è stata per nulla piacevole nè invitante: niente addobbi, niente musica e scarso cibo portoghese. Poi 25€ al giorno x noleggio lettini e ombrellone in spiaggia sono davvero troppi. Assolutamente non un 4 stelle per gli standard italiani!
1 nacht verbleven in oktober 2023

10/10 – Uitstekend

Angelica

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2023

8/10 – Goed

Kevin J

Positief: Netheid, personeel en service en voorzieningen
Location is the best on Porto Santo island. The apartment is showing it's age. The view is fantastic. Staff was great.
3 nachten verbleven in maart 2023
Reactie van Bruno Martins op 6 apr 2023
Dear Guest, Mr. KevinThank you so much for your preference and comments regarding your stay at Vila Baleira Porto Santo Hotel.The apartments are currently being renovated, so that we can continue to offer you good comfort.Your satisfaction is our commitment.On my own name and the name of our Vila Baleira team, we look forward to welcome you back soon.Our kind regards

10/10 – Uitstekend

Maria João

2 nachten verbleven in juli 2022
Reactie van Bruno Martins op 15 aug 2022
Estimada cliente Sra. Maria João, Muito obrigado pela sua pontuação e preferência pelo hotel Vila Baleira Resort & Spa. A sua satisfação é o nosso compromisso. Em meu nome pessoal e da nossa equipa, esperamos ter o prazer da sua visita numa próxima oportunidade. Os nossos melhores cumprimentos, Diretor Geral

8/10 – Goed

Linda

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Lovely location with a great beach at the back of the hotel. The hotel rooms need to be updated and found the bar area to be quite small for a large hotel, not enough seating area. Food was lovely and staff very friendly.
1 nacht verbleven in mei 2022
Reactie van Bruno Martins op 15 aug 2022
Dear guest Mrs. Linda, Thank you very much for you evaluation and preference for Vila Baleira Resort & Spa Hotel. We appreaciate the references made to our hotel and, especially, to our staff. We hope to have the honnor of hosting you again in a near future. Our kind regards, General Manager,

10/10 – Uitstekend

Davide

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Services available on site, i.e. bike or car rental, tours, gym, swimming pools, etc, restaurants. All really good.
7 nachten verbleven in april 2022

8/10 – Goed

Vítor

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Experiência a repetir.
3 nachten verbleven in juni 2021
Reactie van Bruno Martins op 15 jun 2021
Estimado Sr. Vitor, Muito gratos por ter elegido o Vila Baleira, e pela sua avaliação tão positiva. A satisfação dos nossos hóspedes é o nosso principal objetivo. Esperamos poder proporcionar-lhe mais momentos de felicidade, num futuro próximo. Com os melhores cumprimentos, Bruno Martins Diretor Geral Vila Baleira Resort & Spa

10/10 – Uitstekend

ANTONIO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good time
I have tried this hotel that was recommended by a friend. Close to the beach and well organized. Spa with fantastic conditions. Good service with massages available with decent prices for hotel costumers. Good food and all staff very polite and helpful. I will be back in Porto Santo and to this hotel for sure
Pool
Pool
Fantastic view from bedroom
On the beach
3 nachten verbleven in september 2020
Reactie van Bruno Martins / General Manager op 20 nov 2020
Dear Guest Thank you very much for your rate and preference to Vila Baleira Porto Santo Resort & Spa Hotel. We appreciate the references made to the quality of our Resort and especially to our Staff.. Your satisfaction is our commitment. On my own behalf and the behalf of Vila Baleira Porto Santo team, we hope have the honor of hosting you again in a near future. Our kind regards

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
6 nachten verbleven in maart 2020
Reactie van Bruno Martins-Diretor Geral op 26 mrt 2020
Estimado Cliente Ficamos satisfeitos que tenha gostado da sua estadia no Hotel Vila Baleira Resort & Spa. Gratos pela sua review. Esperamos vir a ter a oportunidade de os acolher num futuro bem próximo. Com os nossos melhores cumprimentos

2/10 – Ontzettend slecht

Geverifieerde reiziger

4 nachten verbleven in december 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Caro Cliente Agradecemos a sua preferência pelo Vila Baleira Porto Santo Resort & Spa. Queremos continuar a construir para o seu bem estar e oferecer-lhe um serviço de excelência. Esperamos ter o prazer da sua visita novamente. Os nossos melhores cumprimentos

10/10 – Uitstekend

Nuno

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in september 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Estimado Cliente Sr. Nuno Gratos pela sua classificação e preferência pelo Vila Baleira Porto Santo Resort & Spa. Queremos continuar a construir para o seu bem estar e oferecer -lhe um serviço de excelência. Esperamos ter a honra da sua visita de novo. Os nossos melhores cumprimentos

8/10 – Goed

Onar

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
8 nachten verbleven in november 2019
Reactie van Bruno Martins op 13 dec 2019
Dear Guest Thank you for taking the time to review Hotel Vila Baleira Resort & Spa. We all look forward to welcoming you back in the future. Our kind regards, Bruno Martins General Manager bruno.martins.bal@ferpinta.pt

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Gran lugar para descansar, playa perfecta para nadar y pasear
3 nachten verbleven in november 2019
Reactie van Bruno Martins op 18 dec 2019
Estimado Cliente Gratos pela sua preferência e pelo seu comentário sobre a sua experiência no Hotel Vila Baleira Resort & Spa. Esperamos ter a honra da sua visita num futuro próximo. Com os nossos melhores cumprimentos Bruno Martins Diretor Geral bruno.martins.bal@ferpinta.pt

8/10 – Goed

Robin

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Un petit coup charmant
Hotel magnifique, les services sont nombreux à proximités, les emplacements de sports sont très propre. Cependant le bar de plage au nom de l’hôtel, n'est pas gratuit même avec le all inclus... Sinon le personnelle est souriant
7 nachten verbleven in oktober 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Cher Mr Robin Merci beaucoup por votre classification et preference pour Vila Baleira Porto Santo Resport & Spa Hotel. Nous apprecions les references concernant les services de l´Hotel et sourtout les references à notre personnelle. Votre satisfaction c´est notre engagement. Les meilleurs salutations

8/10 – Goed

Manuel

Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The pool is excellent, and they have a excellent food. The access to the second building is very difficult with babies.
2 nachten verbleven in oktober 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Dear Guest Thank you very much for your preference to choose Vila Baleira Porto Santo Resort & Spa. We appreciate the references made to our Resort. We will take in account your remarks. Your satisfaction is our commitment. We hope to welcoming you again in a near future. Our kind regards

10/10 – Uitstekend

Fernando

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Porto Santo, melhores férias em família
9 nachten verbleven in augustus 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Estimado Sr. Fernando Muito obrigado pela sua classificação e preferência pelo Vila Baleira Porto Santo Resort & Spa. Trabalhamos todos os dias com total dedicação para tornar as suas férias inesquecíveis. A sua satisfação é o nosso compromisso. Esperamos ter o prazer da sua visiota num futuro próximo. Os nossos melhores cumprimentos

10/10 – Uitstekend

PAULO

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in mei 2019
Reactie van Bruno Martins / Diretor Geral op 20 nov 2020
Caro Sr Paulo , agradecemos a sua avaliação e preferencia pelo Vila Baleira Porto Santo Resort & Spa. A sua satisfação é o nosso compromisso. Esperamos ter a honra da sua visita novamente. Os nossos melhores cumprimentos

8/10 – Goed

Andreia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Serviço excelente, comida muito boa. A repetir
6 nachten verbleven in april 2019
Reactie van Bruno Martins - Diretor Geral op 2 mei 2019
Estimada Sr.ª Andreia Agradecemos o seu simpático comentário sobre a sua estadia no Vila Baleira Resort & Spa Agradecemos igualmente as referencias feitas aos nossos serviços Esperamos de ter a honra de a receber de novo Com os nossos melhores cumprimentos

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
14 nachten verbleven in maart 2019
Reactie van Bruno Martins - General Manager op 2 mei 2019
Dear Thank you very much for your rating about your experience in Vila Baleira Resort & Spa. Your satisfaction is our commitment We look forward to welcoming you back to our Resort. Kind Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great treat
Definitely recommend this hotel for a relaxing vacation on this peaceful island. Helpful and friendly staff at reception, restaurants and spa. Spa therapist - Sandra - was really welcoming and professional. The heated indoor pool is great when the weather isn´t good. Wifi in room is a plus.
2 nachten verbleven in maart 2019
Reactie van Bruno Martins - General Manager op 2 mei 2019
Dear Guest. Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Your comments are very important to continue exceeding expectations of our guests. Kind regards On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future.

10/10 – Uitstekend

Sancho

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ótima
A experiência foi ótima. A repetir em pouco tempo.
4 nachten verbleven in maart 2019
Reactie van Bruno Martins - Diretor Geral op 2 mei 2019
Estimado Sr. Sancho Gratos pelo seu comentário sobre a sua estadia no Vila Baleira Obrigada pela sua preferência Esperamos recebe-lo num futuro próximo Com os nossos melhores cumprimentos

8/10 – Goed

Ricardo

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in maart 2019
Reactie van Bruno Martins - Diretor Geral op 2 mei 2019
Estimado Sr. Ricardo Obrigada pela sua pontuação sobre a sua experiência no Vila Baleira Resort & Spa A sua satisfação é o nosso compromisso Com os melhores cumprimentos

8/10 – Goed

Sven, Berlin

Reisde met partner
Positief: Netheid, personeel en service
Das Apartment hat eine schöne Größe, überall Fenster und (vom dritten Stock) eine schöne Aussicht. Der Balkon ist gigantisch, leider nur mit zwei Plastikstühlen und Tisch versehen, wo zwei Liegen eindeutig Platz hätten. Das Interieur ist in die Jahre gekommen und könnte modernisiert werden. Gerade bei den Matratzen haben sich die Federn bemerkbar gemacht. Das Essensangebot zu allen Zeiten war üppig, wenn auch nichts Besonderes. Der Service des Personals wird hier groß geschrieben. Sie nehmen sich Zeit, können gut Englisch und sind immer anzutreffen. Das Hotel hat zudem eine große Außenanlage, wo man sich auf einer Liege entspannen kann und Kinder ihren Spaß finden. Der Strand ist sehr gut zu Fuß direkt vom Hotel aus zu erreichen, eine kleine Unterführung führt unter der Straße durch. Für „Regentage“: das freie Wifi ist top (30 MBit up und down; schneller wer es braucht gegen Gebühr). Es gibt viele deutsche Fernsehkanäle und Indooraktivitäten (Schwimmhalle, Billiard,...)
7 nachten verbleven in februari 2019
Reactie van Direktor General - Bruno Martins op 26 jul 2019
Lieber Gast Wir danken Ihnen, Ihre Vorliebe fur unser Vila Baleira Resort & Spa. Die kommentare unserer Kunden sind fur uns wichtig , sie motivieren uns damit wir weiterhin das Beste fur sie tun konnen. Wir schätzen die Hinweise auf die Qualität unseres Resorts und die Hinweise auf unsere Mitarbeiter. Wir werden auf Ihre Kommentare achten. Wir hoffen sehr sie bald wieder bei uns begruessen zu konnen. Mit freundlichen Gruessen

8/10 – Goed

Laura

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
All inclusieve or not
No shuttle bus from boat to hotel. When we arrived we found out that Almost everybody else has “all-inclusieve” bur hotels.com did not give us this opportunity when we booked
3 nachten verbleven in februari 2019
Reactie van General Manager- Bruno Martins op 26 jul 2019
Dear Client Laura The Baleira village not disponabiliza the boat transfers to the hotel. Compared to the All.Inclusive regime you could upgrade directly to our Resort. Your comments are very important to continue exceeding expectations of our guests. Kind Regards.

10/10 – Uitstekend

crickethill64, Eggiwil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ich war drei Wochen dort und habe nichts auszusetzen! Unbedingt mit HP buchen die Buffets am Abend sollte man unbedingt ausprobieren war Spitzenklasse!! Bei HP sind auch die Getränke inbegriffen, zudem kann man jederzeit die Wasserflaschen gratis an den Spendern wieder auffüllen! Verständigung in Englisch unproblematisch. Absolut empfehlenswert, ich gehe wieder Dorthin!!
21 nachten verbleven in november 2018
Reactie van Mónica Leodoro op 27 nov 2018
Dear Guest, We are pleased to note that you enjoyed your stay at our hotel. Every day we do our best to satisfy our customers, and their opinion is very important to us.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
punti di forza il cibo, lap
7 nachten verbleven in mei 2018
Reactie van Vila Baleira op 11 jul 2018
Gentile Cliente, La ringrazio molto per la tua recensione e commenti gentile circa la vostra esperienza in Vila Baleira. E 'un grande piacere leggere che ti è piaciuto il vostro soggiorno con noi e farci esprimiamo la nostra ratitudine ringraziandovi per condividere i tuoi pensieri positivi con noi. I vostri commenti sono molto importanti per noi, e noi lavoriamo ogni giorno perseguendo il miglioramento del servizio per continuare a superare le aspettative dei nostri ospiti. A mio nome, la Direzion e personale e su quello della staff di Vila Baleira Hotel, speriamo abbiamo l'onore di ospitare nuovamente in un prossimo futuro. Cordiali saluti Bruno Martins Direttore Generale

10/10 – Uitstekend

ole kasper

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A big surprise!
First impression not good; a tall building raging far above over the idyllic small town of Machico. But after staying 3 days I,m impressed! For the price for the rooms you really get value for money. Great breakfast! Situated perfect, above the beach and city center, friendly atmosphere, beautiful m surroundings. A lot do do both at and outside the hotel.
2 nachten verbleven in februari 2018
Reactie van Vila Baleira op 13 mrt 2018
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira. A project that was started in the beginning of the 70s by a group of German and American Doctors to take advantage of the medical and therapeutical properties of the sands and water of Porto Santo Island. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Your comments are very important for us, and we work every day pursuing service improvement to continue exceed expectations of our guests. On my own behalf and on that of the Vila Baleira Hotel team, we hope we have the honour of hosting you again in a near future. Kind regards Bruno Martins General Manager bruno.martins.bal@ferpinta.pt

10/10 – Uitstekend

Iain

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The Fabulos Vila Baleira Hotel. Porto
Fabulous hotel. The best 4star I've stayed in. Staff.food. facilities all superb.
7 nachten verbleven in februari 2018
Reactie van General Manager - Bruno Martis op 26 jul 2019
Dear Guest. Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. Best Regards.

8/10 – Goed

Marco, Borgosesia

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ottima posizione, resort ricco di servizi
Il resort è collocato nella parte sudoccidentale dell'isola, quella più selvaggia e più gradevole per gli amanti della natura, con bellissima spiaggia sabbiosa, circoscritta da dune eoliche. Camere ampie e confortevoli, si vede il mare da ogni posizione. Ottima funzionalità della WIFI, letti comodi, pulizia ineccepibile. Il resort ha una piscina coperta di circa 15 m, con acqua molto calda, si può nuotare tranquillamente. Il centro Thalassa è posto al di là della strada, verso la spiaggia, ma è raggiungibile con un tunnel, comprende un ricco centro benessere con due entrate gratuite e la palestra, accessibile senza limitazioni. Sempre dalla parte di Thalassa è presente la piscina all'aperto con molti lettini ed ombrelloni gratuiti posti sul prato, mentre oltre le dune c'è la bellissima spiaggia, attrezzata con ombrelloni e lettini, questi a pagamento. Nel corpo centrale c'è anche la sala pranzo, molto ampia, con comodi tavolini. La colazione è molto varia e di buona qualità. Benchè non avessimo all-inclusive, abbiamo cenato tre sere ed il cibo ci è parso di buona qualità, particolarmente il pesce e la paella del martedì sera. Camerieri molto gentili e buffet continuamente rifornito. Molto gentile anche il personale della reception.
7 nachten verbleven in december 2017
Reactie van Direttore General-Bruno Martins op 26 jul 2019
Gentile cliente, Marco Grazie per il vostri commenti sul vostro soggiorno all' Hotel Vila Baleira Resort & Spa. Il feedback dei nostri clienti sono molto importante per continuare a fare il meglio per voi. Nel mio nome e in tutto lo staff di Vila Baleira, speriamo di avere l' onore di darvi il benvenuto di nuovo. Cordiali saluti

10/10 – Uitstekend

Juan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017
Reactie van Diretor Geral - Bruno Martins op 26 jul 2019
Gratos pela sua preferência e a sua pontuação sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos ter a honra da sua visita novamente

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Trancquilita e relax
In albergo ognuno si puo trovare impegno per suo gusto,piacuto tutto :cucina,bar,vicinanza mare e spa
7 nachten verbleven in november 2017
Reactie van Direttore General -Bruno Martins op 26 jul 2019
Gentile cliente, Il feedback dei nostri clienti sono molto importante per continuare a fare il meglio per voi. Grazie per la vostra preferenza. Cordiali saluti

10/10 – Uitstekend

Andrea, Correggio (RE)

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
IL MASSIMO DEL RELAX
Isola fantastica , AMISURA D''UOMO, che offre: IL MASSIMO DEL RELAX , camminate su 9 km di spiaggia, passeggiate e arrampicate di sentieri sui PICHI, panorami mozzafiato, tranquillità, gente del posto cordialissima, un altro mondo nel quale ci vivrei volentieri, cibo ottimo, nell'Hotel Vila Bailera tutto OK. 2 soli suggerimenti: 1) tavoli e sedie al posto di divani e poltrone nelle sale adiacenti alla Hall ...per giocare a carte comodamente; 2) nel cartellone dell'animazione riportare l'attività dei giorni della settimana della serata dopo cena, manca, a mio avviso, un po' più di comunicazione dell'attività dell'animazione, che comprendo e apprezzo, molto discreta; magari gli animatori potrebbero pranzare o cenare nella sala insieme ai clienti.. e da lì impostare alcune attività di animazione. COMUNQUE TUTTO BELLISSIMO !!! SICURAMENTE CI TORNERO'
7 nachten verbleven in oktober 2017

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in mei 2017

10/10 – Uitstekend

LUIS

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
HOTEL CALMO COM PESSOAL AFETUOSO
A estadia foi agradável. Todo o pessoal, de todos os setores são simpáticos. Estão sempre com um sorriso e fazem tudo para nos agradar. Gostei imenso.

10/10 – Uitstekend

Morten

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Diretor Geral op 27 jul 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, personeel en service

6/10 – Redelijk

Faye , US

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great location, very outdated and sterile.
This hotel has an incredible location as it is across from one of the loveliest beaches I have ever been to, however, the hotel is NOT GOOD. We were placed in the building across from the main tower. The only way the rooms and hallways can be described is as bizarre. The building has zero character and upon arrival the floors were wet and extremely slippery. The housekeeping carts are kept in plain sight along with the trash bags. The rooms are dirty and give a very cold/sterile feeling. There are no frills in the rooms whatsoever. Our room came with one bottle of water. The safe had no lock on it so was completely useless. The bathroom is dirty and set up in a very illogical fashion. There were also very strange level changes in our room that were very hazardous especially during the evening. When we checked in we were not given any information about any of the facilities so we were completely clueless as to how to access the beach, get towels, nearby restaurants, etc. Again the beach is tremendous, and the staff who work at the beach bar/lifeguard stations are more than helpful and friendly. There is a great little bar next door as well.

8/10 – Goed

Nuno

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recomendo
Bom hotel, funcionários simpáticos

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Diretor Geral op 27 jul 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tänne siis uudestaan
Buffettarjonta oli runsas ja riittävä, henkilökunta ystävällistä, palvelu rentoa ja sujuvaa, puutarha ihana, hotellin liikkeet ja retkimyymälä hyvät
Reactie van General Manager op 27 jul 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. It is a great pleasure to read that you enjoyed your stay with us and let us express our gratitude by thanking you for sharing your positive thoughts. On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future. Best Regards

10/10 – Uitstekend

lisbeth , Danmark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Dejligt beliggenhed , tæt ved strand og Vandreture
God oplevelse selv om vejret ikke var det bedste , gode spa muligheder og Vandreture og rigtigt fint man kunne låne cykler . Fantastisk sted stille og roligt 😄

8/10 – Goed

jorge

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Reactie van Diretor Geral op 27 jul 2019
Caro Cliente, Obrigado pela sua preferência e review sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos recebê-lo novamente. Melhores cumprimentos,

8/10 – Goed

Alfred, der Schweiz

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
KJURZ und GUT
Kurzaufenthalt. Weil die Faehre nach Porto Santo am 31.12.2015 fahrplanmaessig nicht fuhr, mussten wir einen Tag frueher abreisen. Die letzte Nacht (ohne dass wir da waren)wurde in Rechnung gestellt. ABER vielleicht haetten wir das frueher selber merken sollen ...
Reactie van General Manager op 27 jul 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. On my own behalf and on the Vila Baleira Team, we hope have the honor of hosting you again in a near future. Best Regards

10/10 – Uitstekend

Joaquim, Braga

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Estadia muito agradável . Funcionários muito atenciosos. Na receção fomos tratados com grande simpatia.
Reactie van Diretor Geral op 27 jul 2019
Caro Cliente, Agradecemos o reconhecimento da qualidade do nosso Resort e especialmente às referências feitas à nossa equipa que nos deixa muito orgulhosos do nosso trabalho. Gratos pela sua preferência e o seu caloroso comentário sobre a sua experiência no Vila Baleira Resort & Spa. Esperamos ter a honra de o receber novamente.

6/10 – Redelijk

Catia, Funchal

Positief: Netheid, personeel en service en comfort kamer
Pequeno almoço
Cozinheiro disse k panquecas eram doces,mas tinham um sabor horrivel nada de doce ??????? , cozinheiro do pequeno almoço muito pouco simpático

8/10 – Goed

Geverifieerde reiziger

Positief: Personeel en service, staat van de accommodatie en faciliteiten
Badeferie
Boede i suite da vi kun var på øen i 2 døgn. Desværre lå suiten tæt på vej, men udsigt OK- fin service på hotellet;-)lidt slidt hotel.
Reactie van General Manager op 27 jul 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important for us , and we work every day pursuing service improvement to continue exceed expectations of our guests. Best Regards

8/10 – Goed

Maria, Lisboa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The pool and the spa are both great.
Reactie van General Manager - Bruno Martins op 27 jul 2019
Dear Guest, Thank you very much for your review and comments about your experience in Vila Baleira Resort & Spa. Your comments are very important for us , and we work every day pursuing service improvement to continue exceed expectations of our guests. Our commitment allouws us, to ensure and offer to our clients a service of excellence. Your satisfaction is our commitment. We hope to have the honor of hosting you again. Best Regards

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

José

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer