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Beoordelingen van Hampton Inn & Suites Portsmouth Downtown

3 out of 5
Hampton Inn & Suites Portsmouth Downtown
23 Portwalk Pl, Portsmouth, NH

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 770 van 1092 beoordelingen" "
Gastenscore: 8 - Goed. 215 van 1092 beoordelingen" "
Gastenscore: 6 - Redelijk. 63 van 1092 beoordelingen" "
Gastenscore: 4 - Matig. 21 van 1092 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 23 van 1092 beoordelingen" "

9,4/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Susan

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
.
1 nacht verbleven in mei 2024
Reactie van Tiffany op 19 mei 2024
Susan - Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

6/10 – Redelijk

Robert

Reisde met een groep, Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service
Lighting in the room is very dim, except by the bathroom. Also the window shade was broken and obviously had been that way for a while. The staff was friendly and very helpful. Breakfast was not to bad either. Overall are stay very good.
1 nacht verbleven in mei 2024
Reactie van Tiffany op 19 mei 2024
Robert - Thank you for taking the time to post a review of your recent stay. We regret to see that it was less than perfect. We hope you would consider staying with us again in future.

6/10 – Redelijk

Angela

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
The staff could have been more welcoming. Also for as expensive as this hotel was (parking included) I was rather taken aback that waters weren't stocked in our rooms, breakfast was minimal and upon check-in and check out the staff wasn't very warm. There was only one staff member that actually greeted us with a smile, I am sorry I didn't get her name. I am glad my experience of the weekend isn't based upon the hotel.
3 nachten verbleven in mei 2024
Reactie van Tiffany op 14 mei 2024
Angela - Thank you for taking the time to post a review. We regret that your stay was anything but seamless. Our guest's experience is always our top priority. Thank you for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.

10/10 – Uitstekend

Patricia

Front desk staff very pleasant and helpful.
1 nacht verbleven in mei 2024
Reactie van Tiffany op 13 mei 2024
Patricia - Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

6/10 – Redelijk

Elizabeth

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
The hotel is in a prime downtown location. However, our room clean (I.e. hair in the shower, crumbs in the pullout couch and Cheerios on the carpet under the bed). Staff was amazingly wonderful and kind.
1 nacht verbleven in mei 2024
Reactie van Tiffany op 12 mei 2024
Elizabeth - Thank you for choosing to stay with us and taking the time to post a review. We regret to hear that the room cleanliness was unsatisfactory. I have passed along your feedback to the team. We hope you will stay with us again the next time you visit Portsmouth!

8/10 – Goed

Laura

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
Great location for hotel close to restaurants and shops. Also always a perk to have free breakfast. Only complaint is the room and hotel felt like a Sauna. Had to put on AC to cool off the room.
1 nacht verbleven in mei 2024
Reactie van Tiffany op 12 mei 2024
Laura - Thank you for choosing to stay with us and taking the time to post a review. We regret to hear that you found the ambient hotel temperature a little too warm. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Jachael

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Would definitely stay again!
1 nacht verbleven in mei 2024
Reactie van Tiffany op 12 mei 2024
Jachael - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

8/10 – Goed

Carlene

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024
Reactie van Cindy op 8 mei 2024
Carlene- Thank you for choosing to stay with us and taking the time to post a review. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Cathy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent location for Music hall events and dining.
1 nacht verbleven in mei 2024
Reactie van Cindy op 5 mei 2024
Cathy- Thank you for posting a review of your recent stay at our hotel in Portsmouth. We are ecstatic that you had such an excellent experience staying with us. Until next time!

10/10 – Uitstekend

Matthew

2 nachten verbleven in februari 2024
Reactie van Cindy op 23 mei 2024
Matthew- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is friendly and helpful. My stays have always been very comfortable and accommodating.
2 nachten verbleven in april 2024
Reactie van Cindy op 5 mei 2024
Matthew- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

10/10 – Uitstekend

Laurie

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We stay here often. Great location
1 nacht verbleven in april 2024
Reactie van Cindy op 28 apr 2024
Laurie- Thank you for choosing to stay with us again and taking the time to post a review. We are thrilled that you enjoy the location. We hope to see you the next time you visit Portsmouth!

2/10 – Ontzettend slecht

Nicole

3 nachten verbleven in april 2024
Reactie van Cindy op 18 mei 2024
Nicole- Thank you for taking the time to post a review of your recent stay. We regret to see that it was less than perfect. We hope you would consider staying with us again in future.

10/10 – Uitstekend

Jeffrey

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location. Staff is friendly and helpful.
2 nachten verbleven in april 2024
Reactie van Cindy op 24 apr 2024
Jeffrey- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, and our fantastic Downtown Portsmouth location. We hope that you will visit us again soon!

10/10 – Uitstekend

Katie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great
1 nacht verbleven in april 2024
Reactie van Tiffany op 23 apr 2024
Katie - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

6/10 – Redelijk

Candace

Positief: Netheid, staat van de accommodatie en faciliteiten
Only complaint is the staff at front desk. While waiting 45 mins for our room to be ready, they didn’t let us know about the available water and coffee in the lobby. I just happen to walk by it as we headed to elevator when room available. I knew ahead of time there was a free breakfast each morning but wasn’t informed of that either. Great accommodations; clean and convenient location.
2 nachten verbleven in april 2024
Reactie van Tiffany op 23 apr 2024
Candace - Thank you for taking the time to post a review. We regret that your stay was anything but seamless. Our guest's experience is always our top priority. Thank you for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.

10/10 – Uitstekend

Del

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Cindy op 23 apr 2024
Del - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

8/10 – Goed

Justice

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is in a perfect spot for anyone who wants the ease and convenience of exploring downtown Portsmouth. I can’t recommend this hotel enough.
1 nacht verbleven in april 2024
Reactie van Cindy op 22 apr 2024
Justice - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

8/10 – Goed

Leslie

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Tiffany op 23 apr 2024
Leslie - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Richard

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Even though we only live a 1.5 away, we've never explored the area near the hotel! We had a wonderful check-in and the room was great and beds very comfortable! We walked almost all evening and had a fantastic time at a few bars and restaurants. Quick day trip to the southern coast of Maine!
1 nacht verbleven in april 2024
Reactie van Tiffany op 22 apr 2024
Richard - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

6/10 – Redelijk

Sara

Positief: Netheid
1 nacht verbleven in april 2024
Reactie van Cindy op 22 apr 2024
Sara-Thank you for taking the time to post a review. We regret that your stay was anything but seamless. Our guest's experience is always our top priority. Thank you for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.

10/10 – Uitstekend

Hillary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024
Reactie van Tiffany op 22 apr 2024
Hillary - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Elizabeth

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean. Staff was friendly and helpful. Relaxed and safe atmosphere. Great location.
2 nachten verbleven in april 2024
Reactie van Tiffany op 20 apr 2024
Elizabeth - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that you found your stay with us relaxing. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Stacie

Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Love this location in Portsmouth! The free breakfast was one of the best I've experienced. Friendly staff was incredible. I'd definitely stay here again if/when I come back to town.
1 nacht verbleven in april 2024
Reactie van Tiffany op 16 apr 2024
Stacie - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

diane

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
great
1 nacht verbleven in april 2024
Reactie van Tiffany op 16 apr 2024
Diane - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Melody

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and well-maintained, and convenient walking distance to the Music Hall.
1 nacht verbleven in april 2024
Reactie van Tiffany op 15 apr 2024
Melody - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Joseph

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean and in a great location!
1 nacht verbleven in april 2024
Reactie van Tiffany op 12 apr 2024
Joseph - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Brenda, Ashland

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything, shopping, dining, the music hall. Nothing to dislike about the property.
1 nacht verbleven in april 2024
Reactie van Cindy op 9 apr 2024
Brenda- Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024
Reactie van Cindy op 10 apr 2024
Andrew- Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Cathleen

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Hampton Inn & Suites in Portsmouth is my favorite Hampton hotel, hands down! The hotel is so ideally situated in the outer corner of the old port area of Portsmouth giving you many dining, shopping and sightseeing options.
1 nacht verbleven in april 2024
Reactie van Cindy op 8 apr 2024
Cathleen - Thank you for choosing to stay with us and posting a great review. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Tamika

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Cindy op 7 apr 2024
Tamika-Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Angela

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place to stay if exploring Portsmouth. Everything very clean, housekeeping do a great job. Breakfast very basic, but some great local cafes if you want more.
4 nachten verbleven in maart 2024
Reactie van Cindy op 4 apr 2024
Angela- Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Matthew

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Staff is super friendly and accommodating. Always enjoy my stays here. Clean and quiet. Only wish you guys had a bar! ;)
2 nachten verbleven in maart 2024
Reactie van Tiffany op 4 apr 2024
Matthew - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Jaclyn

1 nacht verbleven in maart 2024
Reactie van Tiffany op 20 apr 2024
Jaclyn - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Phyllis

1 nacht verbleven in maart 2024
Reactie van Cindy op 19 apr 2024
Phyllis, Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel. We hope that you will visit us again soon!

10/10 – Uitstekend

Megan

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We thoroughly enjoyed our stay at this property! The rooms were large, clean and spacious. It is a newer property and located right in the heart of Portsmouth. There are plenty of restaurants and shopping within a short walk, and we utilized valet parking, coming and going as we pleased. The free breakfast was quite good, with multiple options. Highly recommend this property!
3 nachten verbleven in maart 2024
Reactie van Cindy op 29 mrt 2024
Megan- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, and our fantastic Downtown Portsmouth location. We hope that you will visit us again soon!

10/10 – Uitstekend

john

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location in downtown Portsmouth
1 nacht verbleven in maart 2024
Reactie van Cindy op 25 mrt 2024
John - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Yobana

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We loved our room, the facilities were great with access to the pool and fitness center, daily breakfast and waffles were delicious! Valet parking was convenient and the staff was friendly.
5 nachten verbleven in maart 2024
Reactie van Cindy op 21 mrt 2024
Yobana- Thank you for choosing to stay with us and posting a great review. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Jason

Zakenreiziger, Reisde met partner
Positief: Voorzieningen
Great stay
1 nacht verbleven in maart 2024
Reactie van Cindy op 21 mrt 2024
Jason- Thank you for choosing to stay with us and posting a great review. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Jessica

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was a beautiful property. The room was spotless and cozy.
2 nachten verbleven in maart 2024
Reactie van Cindy op 18 mrt 2024
Jessica-Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Wayne

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024
Reactie van Tiffany op 19 mrt 2024
Wayne - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Regan, Greenfield

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean , hospitable staff, close to lots of restaurants , parking garage right underneath !
1 nacht verbleven in maart 2024
Reactie van Cindy op 17 mrt 2024
Regan- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

10/10 – Uitstekend

Julie

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Quick check in, gorgeous, clean hotel, staff incredibly friendly.
1 nacht verbleven in maart 2024
Reactie van Cindy op 16 mrt 2024
Julie - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Eric

2 nachten verbleven in februari 2024
Reactie van Tiffany op 4 apr 2024
Eric - Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

8/10 – Goed

Herbert

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The serving at the Breakfast was not good, a lot was empty and no replacement for the last hour and also’ There was the time changing and many guests came To a closed door ! There was no announcement in the room that the breakfast time is changing.
1 nacht verbleven in maart 2024
Reactie van Cindy op 11 mrt 2024
Herbert - Thank you for taking the time to post a review of your experience. We regret that your stay was anything but seamless. Our guest's experience is always our top priority, and we will communicate your feedback to our team members. Thank you again for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.

10/10 – Uitstekend

Brian

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Amazing hotel , very clean and perfect location
1 nacht verbleven in maart 2024
Reactie van Cindy op 11 mrt 2024
Brian-Thank you for choosing to stay with us and taking the time to post a review. We are thrilled that enjoyed your stay with us. We hope to see you the next time you visit Portsmouth!

10/10 – Uitstekend

Paula

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location
1 nacht verbleven in maart 2024
Reactie van Cindy op 10 mrt 2024
Paula- Thank you for choosing to stay with us and posting a great review. We hope you will stay with us again the next time you visit Portsmouth!

10/10 – Uitstekend

Guler

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is near to everything in town. It’s new, staff is very nice, rooms are very spacious, clean. Breakfast Buffett is nicely presented, fresh, clean. Will stay again.
5 nachten verbleven in februari 2024
Reactie van Cindy op 5 mrt 2024
Guler- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

10/10 – Uitstekend

Kristine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was so friendly upon arrival. Property was clean. Check in was easy. Location is perfection for Portsmouth! Great stay!
2 nachten verbleven in februari 2024
Reactie van Cindy op 4 mrt 2024
Kristine- Thank you for posting a review of your stay with us. We are thrilled that you enjoyed our hotel, our talented team. We hope that you will visit us again soon!

4/10 – Matig

Kathleen

Reisde met partner
Negatief: Netheid
This is in a great location and is walkable as retail and restaurants nearby. The staff is respectful and friendly. There is valet parking the cost is $40 a night and your vehicle is located at the back of the building with you having access whenever- The initial valet related we can park until 4pm after checkout but it turns out it is only until 2pm. The common areas are fine and the location is secure as you have card key access The downside is the rooms are not clean as the first room had a significant stain on the mattress pad. The staff brought a new mattress pad and asked if we wanted to change it or him? We then opted to be relocated as clearly this was not acceptable. We were relocated which staff assured would meet our expectations- Well it did not but after a 2 hour ride and dinner it was close to 8:45 thus we went to sleep. This room had not been properly cleaned as dust was on the furniture, urine stains on the bathroom floor adjacent to the toilet and hair in the shower from someone shaving ( yes it was not good) Upon checking out we mentioned the issue to the clerk in a polite and respectful manner and he stated the parking had been deducted from our bill. This was nice however it was clear that the clerk from the evening had deducted the parking upon moving us however nothing had been done to accommodate the issue with the room we relocated to- My hope remains that the staff and management will improve on there standards specific to cleanliness as clearly this
1 nacht verbleven in maart 2024
Reactie van Tiffany op 3 mrt 2024
Kathleen - Thank you for taking the time to post a review of your experience. We regret that your stay was anything but seamless. Our guest's experience is always our top priority, and we will communicate your feedback to our team members. Thank you again for taking the time provide your honest feedback and we hope to see you the next time you visit Portsmouth.