Alle weergegeven beoordelingen zijn gebaseerd op echte gastenervaringen. Alleen reizigers die een verblijf bij ons hebben geboekt, kunnen een beoordeling indienen. We verifiëren beoordelingen op basis van onze richtlijnen en plaatsen alle beoordelingen, of ze nu positief of negatief zijn.Meer informatieOpent in een nieuw venster
Gastenscore: 10 - Uitstekend. 270 van 876 beoordelingen" "
10 - Uitstekend
270
Gastenscore: 8 - Goed. 338 van 876 beoordelingen" "
8 - Goed
338
Gastenscore: 6 - Redelijk. 164 van 876 beoordelingen" "
6 - Redelijk
164
Gastenscore: 4 - Matig. 68 van 876 beoordelingen" "
4 - Matig
68
Gastenscore: 2 - Ontzettend slecht. 36 van 876 beoordelingen" "
2 - Ontzettend slecht
36
8,2/10
Netheid
8,4/10
Personeel en service
7,6/10
Voorzieningen
7,6/10
Staat van de accommodatie en faciliteiten
7,8/10
Milieuvriendelijkheid
Beoordelingen
8/10 – Goed
EJL
20 aug 2014
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Goed
Goed hotel. Wel alert bij ontbijt: je krijgt een voucher voor 2 personen. Als je met kinderen reist, moet daarvoor apart betaald worden. Onaangenaam als je boekt inclusief ontbijt.
EJL
6/10 – Redelijk
Randall
28 apr 2024
Randall
4 nachten verbleven in april 2024
8/10 – Goed
christine
Reisde met een groep
22 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
It was clean and friendly. The bed was very soft and my friend said there was highway noise
christine
2 nachten verbleven in april 2024
Reactie van Alina Badretdinova op 23 apr 2024
Thank you for taking the time to share your experience! We're happy that you enjoyed our clean and friendly hotel. We apologize for the highway noise disturbance and will work on minimizing it. We hope to see you again soon!
8/10 – Goed
Joan
21 apr 2024
Positief: Netheid, staat van de accommodatie en faciliteiten
Under renovation. The lobby was smelly and the furniture soiled. I was ready to cancel my stay. However, I checked out the room first. Our room on the 4th floor was one of the renovated rooms. Clean, quiet, and new decor.
Joan
1 nacht verbleven in april 2024
Reactie van Alina Badretdinova op 22 apr 2024
Dear Joan,Thank you for sharing your experience. We apologize for the inconvenience caused by the renovation. We're thrilled to hear that you found your renovated room clean, quiet, and with new decor. We hope to welcome you back for an even better experience in the future!
10/10 – Uitstekend
sandra
18 apr 2024
Updated
sandra
1 nacht verbleven in april 2024
Reactie van Alina Badretdinova op 22 apr 2024
Dear Sandra, We're so glad to hear that you had a great experience with our product! Thank you for taking the time to share your feedback. If there's anything else we can do for you, please don't hesitate to let us know.
6/10 – Redelijk
Thomas
18 apr 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Thick and solid footing for the floor.
Thomas
1 nacht verbleven in april 2024
Reactie van Alina Badretdinova op 22 apr 2024
Dear Thomas, Thank you for taking the time to leave a review! If you have any other feedback or questions, don't hesitate to reach out.
2/10 – Ontzettend slecht
Bonnie
17 apr 2024
Negatief: Personeel en service, voorzieningen
bate and switch.. I chose them for thier room service..
when i got there he said they no longer do it, then why is it on your site as amenaties included? thats when he stopped understanding english. he also said I had to give a credit card. when I checked out or rather tryed too. thats when he informed me of a $25 charge for nothing and of course thier printer was down and I was refused a comfermation .. I will never ever go to a Holiday inn again..
Bonnie
2 nachten verbleven in april 2024
Reactie van Sincerely, Alina Badretdinova op 17 apr 2024
Dear Bonnie,Thank you for taking time to talk to me today. Once again we apologize for the inconvenience you experienced during your stay. Your feedback is important to us and we will work to improve in these areas. At the time of check in we authorized your card for 25 for incidental charges. We didn't charge the card and the funds will be released according to your financial institutions policy.
8/10 – Goed
Tim
Reisde met partner
15 apr 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
There’s a pool and a diner that’s always busy right next to it - fresh off the highway and a good place to stay In Portsmouth - cheaper than market square and only a few minutes to the inner city - also city in parking is cheap $2-4 bucks an hour so better to save money here vs market square- rooms were clean and good
Tim
2 nachten verbleven in april 2024
Reactie van Sincerely, Alina Badretdinova op 15 apr 2024
Dera Tim,Thank you for taking the time to share your experience! We're delighted that you found our location convenient and our rooms clean.
10/10 – Uitstekend
Maryland
Reisde met een groep
13 apr 2024
Positief: Voorzieningen
The property and rooms are great!
Maryland
1 nacht verbleven in april 2024
Reactie van Sincerely, Alina Badretdinova op 15 apr 2024
Dear Maryland,We're so glad to hear that you loved the property and rooms! Thank you for taking the time to share your positive experience!
10/10 – Uitstekend
Luis mariano
30 mrt 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Luis mariano
4/10 – Matig
Jorge
Zakenreiziger
13 mrt 2024
Negatief: Netheid, personeel en service en voorzieningen
Cuando llegué me atendió un joven amable. En el Restaurant un señor amable. Cuando hice el check out una mujer NO amable.
¿que le pasa a los jóvenes de hoy?...¿no les gusta trabajar?, ¿esa niña debe seguir ahí?...¿los jóvenes están enojados con la vida?..Antes este hotel era bueno...hoy no. Otra cosa: no es buena idea tener a solo 1 persona en la mañana tomando pedidos para el desayuno...¡yo nunca pude ocupar mis papelitos para tomar desayuno!...porque el muchacho tenía a 20 personas atendiendo a la vez...Imposible esperarlo...tenemos que trabajar! Mejor hagan un autoservicio y se arregla el problema.
Jorge
4 nachten verbleven in maart 2024
Reactie van Alina Badretdinova op 15 mrt 2024
Lamentamos escuchar sobre tu experiencia. Tomaremos en cuenta tus comentarios para mejorar nuestro servicio.
10/10 – Uitstekend
Lynne
26 feb 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Lynne
1 nacht verbleven in februari 2024
Reactie van Alina op 15 mrt 2024
Thank you for the 5-star review!
10/10 – Uitstekend
Catherine
3 feb 2024
Very clean. Excellent restaurant next door.
Catherine
1 nacht verbleven in februari 2024
Reactie van Alina op 15 mrt 2024
Thank you for the 5-star review! We're glad to hear that you found our place clean and enjoyed the restaurant next door.
10/10 – Uitstekend
STEPHEN
18 jan 2024
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
STEPHEN
1 nacht verbleven in januari 2024
Reactie van Alina op 15 mrt 2024
We're delighted to hear that you had a wonderful experience with us! Thank you for the 5-star review!
10/10 – Uitstekend
Angel
Reisde met partner
5 jan 2024
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff, beautiful comfortable rooms, great atmosphere, the bartender was terrific in the on site pub, easy checkin, easy checkout, very affordable rates!
Angel
2 nachten verbleven in december 2023
8/10 – Goed
George, Nashua
31 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
George
1 nacht verbleven in december 2023
10/10 – Uitstekend
Christopher
25 dec 2023
Christopher
1 nacht verbleven in december 2023
10/10 – Uitstekend
CATHERINE, MERRICK
18 dec 2023
CATHERINE
1 nacht verbleven in december 2023
10/10 – Uitstekend
James
15 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I’ve stayed at the Portsmouth Holiday Inn Express a number of times and have never had any issues. It’s my go to hotel in Portsmouth, NH.
James
1 nacht verbleven in december 2023
8/10 – Goed
Chelsey
Reisde met familie
13 dec 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Chelsey
1 nacht verbleven in december 2023
10/10 – Uitstekend
Dawn
3 dec 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Room was roomy only complaint was the bathroom was very small
Dawn
1 nacht verbleven in december 2023
8/10 – Goed
Erin
Reisde met een groep
2 dec 2023
Positief: Netheid, personeel en service
It was a good stay!!
Erin
1 nacht verbleven in december 2023
8/10 – Goed
Mia
27 nov 2023
Mia
2 nachten verbleven in november 2023
10/10 – Uitstekend
Amy
Reisde met familie
13 nov 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amy
1 nacht verbleven in november 2023
Reactie van Alina Badretdinova – Assistant General Manager op 28 nov 2023
We are so pleased to hear that you had a great experience with us. Thank you for your positive review!
10/10 – Uitstekend
Milan
Reisde met partner
6 nov 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Diego was a great to deal with and answered all our questions.
Milan
1 nacht verbleven in oktober 2023
Reactie van Alina Badretdinova – Assistant General Manager op 28 nov 2023
We appreciate your feedback and are glad to hear that Diego was able to help you.
10/10 – Uitstekend
roberta
22 okt 2023
Nice and large room clean, very nice staff , quick check in
roberta
1 nacht verbleven in oktober 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your kind words! We are delighted to hear that you enjoyed your stay with us and that our staff was friendly and helpful. We hope to welcome you back soon!
10/10 – Uitstekend
Robert
15 okt 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
So enjoyed the beds and pillows!! The front desk was very helpful when checking in. When we returned to the hotel we went into the bar area and the 2 gentlemen behind the bar were awesome 👏
My only complaint would be the shower surface was so slippery I had to put a towel down to feel safe while showering
Robert
1 nacht verbleven in oktober 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your kind words! We are so glad you enjoyed the beds and pillows, as well as the helpfulness of our front desk staff. We apologize for the slippery shower surface and we will look into this issue. Thank you for bringing it to our attention.
10/10 – Uitstekend
Greg
Reisde met partner
11 okt 2023
Positief: Staat van de accommodatie en faciliteiten
Good as Holiday inns generally are
Greg
1 nacht verbleven in oktober 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for recognizing the quality that we strive to provide here at Holiday Inn. We take pride in our accommodations and are delighted that you had a pleasant experience
10/10 – Uitstekend
Philippe
6 okt 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Philippe
1 nacht verbleven in oktober 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your feedback! We appreciate you taking the time to share your experience with us.
10/10 – Uitstekend
Robert
Reisde met familie
5 okt 2023
Positief: Netheid, personeel en service en comfort kamer
Great Stay
Robert
2 nachten verbleven in oktober 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your kind words! We are delighted to hear that you had a great stay with us.
10/10 – Uitstekend
Patricia
27 sep 2023
Patricia
1 nacht verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your feedback! We appreciate you taking the time to share your experience with us.
10/10 – Uitstekend
Elizabeth
Reisde met partner
22 sep 2023
Only provided a hot cooked breakfast, no cereal, yogurt, toast etc. very poor for those who do not want a hot breakfast, but no other choice. They need to add cereal, etc.
Elizabeth
1 nacht verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for taking the time to leave a review. We're sorry to hear that your expectations were not met with the hot breakfast. We strive to provide our guests with the best experience and we would like to look into adding cereal, yogurt, and toast to our breakfast offerings.
6/10 – Redelijk
Robin
Reisde met een groep
18 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Rooms were clean but i was disappointed that 3 breakfasts were not provided for the 3 guests in my room.
Robin
1 nacht verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for taking the time to leave a review. We apologize that your stay did not meet your expectations. We do understand how important it is to have the appropriate number of breakfasts for each guest and we will look into this issue to ensure that similar situations are prevented in the future.
10/10 – Uitstekend
Allison
Reisde met een groep, Reisde met partner
18 sep 2023
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great weekend stay. The hotel & rooms were very clean, best toiletries!
The breakfast restaurant was a great little surprise. The guys in the pub make great drinks and it was a nice place to hang out.
Proximity to downtown was great.
Allison
2 nachten verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for such a positive review! We are so happy to hear that you had a great weekend stay with us! We take great pride in our rooms and toiletries and we are thrilled that they met your expectations. Furthermore, we are delighted to learn that you enjoyed the breakfast restaurant as well as the drinks served in our pub. We are glad that you found the proximity to downtown very convenient. Thank you for staying with us!
8/10 – Goed
Helen
Reisde met partner
15 sep 2023
Positief: Netheid, personeel en service
The hotel staff was friendly and helpful given our room had several water leaks in the ceiling when we arrived. They promptly moved us. The location is near the interstate so it is convenient to access and parking is easy and free. It was a nice walk to town, about a mile but all sidewalks and residential routes. We chose not to dine there. There are more nice options in town. It was pricey but less than similar hotels in downtown Portsmouth.
Helen
2 nachten verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
We're very sorry to hear about the water leaks in your room, and we appreciate that you chose to stay with us despite the inconvenience. We're also glad to hear that you found the location to be convenient and found options in town for dining. We strive to provide a value-matched experience and we're glad we were able to provide it!
8/10 – Goed
Gezime
9 sep 2023
Positief: Netheid, personeel en service
Gezime
2 nachten verbleven in september 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your feedback! We appreciate you taking the time to share your experience with us.
8/10 – Goed
Carol
Reisde met familie
1 sep 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The property was conveniently located to the interstate. The property has free parking which is a bonus for Portsmouth.
Carol
1 nacht verbleven in augustus 2023
Reactie van Alina Badretdinova op 23 okt 2023
Thank you for your review! We are glad to hear that you found the property conveniently located to the interstate and that you appreciated the free parking. We hope you had a pleasant stay!
4/10 – Matig
Geverifieerde reiziger
21 aug 2023
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Very sterile, cold and unfriendly.
Hotel has no soul ! Staff barely did their job, no customer service, not welcoming. Would be nice if they played some ambient music in the lobby, seems cold and corporate. Elevators were dirty, looked like they were moving furniture in them even though they were not. There was food stuck to the floor.
Location is good about 20 min walk to town center but it feels like your staying in a jail cell. Staff seem unhappy and have no interest in their customers.
Geverifieerde reiziger
1 nacht verbleven in augustus 2023
Reactie van Alina Badretdinova Assistant General Manager op 22 aug 2023
Thank you for choosing Holiday Inn and for taking the time to provide feedback about your experience at Holiday Inn PORTSMOUTH.I would like to start by apologizing to you for the inconveniences you faced during your stay.We strive to make each stay as pleasant and comfortable as possible, and we appreciate that you brought your experience to our attention.We take feedback seriously and will coach our team to make the necessary changes so we can provide a better experience in the future.I hope you will give us a chance by staying with us again to show you that your unsatisfactory stay was an exception.
4/10 – Matig
Stacey
7 aug 2023
Negatief: Staat van de accommodatie en faciliteiten
There was hair on the bathroom, floor and beard, hair and shaving cream leftovers in the sink
Stacey
2 nachten verbleven in augustus 2023
10/10 – Uitstekend
Jon
Reisde met familie
5 aug 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Jon
1 nacht verbleven in augustus 2023
Reactie van Alina op 25 aug 2023
Thank you Jon!
8/10 – Goed
Susan
Reisde met familie
3 aug 2023
Positief: Netheid, comfort kamer
Nice clean room. Had microwave, fridge and coffee. Only complaint we had was that the bathroom was to small
Susan
1 nacht verbleven in augustus 2023
Reactie van Alina Badretdinova – Assistant General Manager op 18 aug 2023
Dear Susan,Thank you for taking time to review Holiday Inn Portsmouth.We’re glad you enjoyed your stay with us!Sincerely,Alina Badretdinova – Assistant General Manager
6/10 – Redelijk
Catharine
Reisde met partner
30 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I was very disappointed that a Continental Breakfast was not included in the room fee. It seems that for the price advertised, this is an amenity that should be included.
Catharine
1 nacht verbleven in juli 2023
Reactie van Alina Badretdinova – Assistant General Manager op 18 aug 2023
Dear Catharine,Thank you for sharing your experience with us here at Holiday Inn Portsmouth.Unfortunately, not every rate includes breakfast. At the time of booking you have an option to include breakfast or not. Only Holiday Inn Express includes breakfast for all rooms. I'm sorry for the confusion.
8/10 – Goed
Bradley
28 jul 2023
Positief: Netheid, personeel en service
Bradley
2 nachten verbleven in juli 2023
Reactie van Alina op 25 aug 2023
Thank you Bradley!
6/10 – Redelijk
john
24 jul 2023
Averages
john
2 nachten verbleven in juli 2023
Reactie van Alina op 25 aug 2023
He John,We regret that your overall experience staying with us did not meet expectations.Thank you for taking the time to share your feedback. We hope that you might consider staying with us again the next time you visit Portsmouth
6/10 – Redelijk
Alexis
Reisde met familie
22 jul 2023
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
coffee was weak
Alexis
1 nacht verbleven in juli 2023
10/10 – Uitstekend
Christina
Reisde met familie
22 jul 2023
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent stay
The room was very clean. The service desk was friendly. The pub was entertaining and food was good.
Christina
1 nacht verbleven in juli 2023
Reactie van Alina Badretdinova Assistant General Manager op 22 aug 2023
Thank you Chrisina!
10/10 – Uitstekend
Alexis
18 jul 2023
Alexis
1 nacht verbleven in juli 2023
Reactie van Alina op 19 jul 2023
Thank you for choosing to stay with. We hope to see you again!
10/10 – Uitstekend
paul
17 jul 2023
paul
1 nacht verbleven in juli 2023
Reactie van Alina Badretdinova Assistant General Manager op 22 aug 2023
Thank you Paul!
8/10 – Goed
Holly
Reisde met familie
11 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Property is under construction. Our room
On the 5th floor was newly remodeled. Hotel staff we super nice. Not enough lighting in front of hotel and in parking lot.
Holly
1 nacht verbleven in juli 2023
Reactie van Alina op 19 jul 2023
Dear Holly, Thank you for taking time to review Holiday Inn Portsmouth.We’re glad you enjoyed your stay with us!Sincerely,Alina Badretdinova – Assistant General Manager
8/10 – Goed
Emily
10 jul 2023
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I will return!
Emily
2 nachten verbleven in juli 2023
Reactie van alina op 19 jul 2023
Dear Emily ,Thank you for taking the time to share your experience with us.I am thrilled to hear that you enjoyed your stay!Sincerely,Alina Badretdinova – Assistant General Manager