To lead with the positives - Maria and Giulio are some of the finest hotel employees we’ve had the pleasure of working with. The location, as well, is postcard perfect, with just enough access to, and quiet from, the maelstrom of Positano crowds.
Now: the negatives. Stinky. Truly stinky. The hotel is decidedly out of date by thirty years, and smells like that was the last time it has been cleaned. Our room had scuffs, bangs, and scrapes on the walls, a bathroom held together by caulk and a dream, and a TV with big aspirations of being in a junkyard. On our first night, everything was a-ok, if fairly humble, but still passable.
Upon letting housekeeping in the following day, they left the window open to air out the cleaner smell… which let in the sea air. The resulting miasma was a horrible stench of mildew and rot, with damp sheets on top of that, that we were totally unable to resolve with AC, airing stuff out, the works. We request a room change, or help cleaning, and a set-upon employee came in, said nothing can be done, as the hotel was full, and then sprayed 3 spritz of air freshener and left it at that.
For what you’re paying, you deserve more than damp, smelly rooms, and a glorified cold plunge (forgot to say, they totally misrepresent the size of the pool). The primary staff’s professionalism and candor can’t make up for the other mounting disappointments.
