Meer
Beschikbaarheid controleren

Beoordelingen van HighPort INN

2 out of 5
HighPort INN
575 Highport Road, Pottsboro, TX

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 9 van 36 beoordelingen" "
Gastenscore: 8 - Goed. 12 van 36 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 36 beoordelingen" "
Gastenscore: 4 - Matig. 4 van 36 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 5 van 36 beoordelingen" "

8,2/10

Netheid

8,2/10

Personeel en service

7,4/10

Voorzieningen

7,2/10

Staat van de accommodatie en faciliteiten

7,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Payton

Negatief: Netheid, staat van de accommodatie en faciliteiten
Stained sheets/bedding, limited amenities.
4 nachten verbleven in februari 2024
Reactie van Owner op 6 mrt 2024
Thanks for your feedback but it is unclear to me on what amenities were you looking for which were not present. The property is listed as a value accomodation on expedia and all the amenities are accurate. We take pride in keeping the facility and room very clean. Please look at reviews reported by other guests. When a minor stain on the edge of the bed spread was observed, the manager offered to change the room or the bed spread. This option was not chosen.

8/10 – Goed

Norman

1 nacht verbleven in oktober 2023

2/10 – Ontzettend slecht

mann

1 nacht verbleven in juni 2023

10/10 – Uitstekend

Taner

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good
1 nacht verbleven in juni 2022

8/10 – Goed

Roy

Positief: Netheid
It was nice and fine for our fishing trip.
1 nacht verbleven in april 2022
Reactie van Owner op 26 apr 2022
Thank you!

2/10 – Ontzettend slecht

Zack

1 nacht verbleven in april 2022

6/10 – Redelijk

connie

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten
pug ins didnt work, nice on outside , needs uodated inside, stayed at a laquinta for less money and way nicer.
1 nacht verbleven in april 2022
Reactie van Owner op 12 apr 2022
Hi Connie, Can you please provide details of your reservation? We do not see any reservation made by you through Expedia in recent past. We have all the plugs working and have not heard any complaint from our valued customers. If this review was posted by mistake then we kindly request you to take it down.

6/10 – Redelijk

Aaron

Reisde met een groep
1 nacht verbleven in oktober 2021

4/10 – Matig

Nancy

Reisde met een groep
Negatief: Comfort kamer
Horrible beds
Beds horrible and made LOTS of noise each and every time you moved on them. Therefore, NO sleep
1 nacht verbleven in oktober 2021

8/10 – Goed

Dale

Reisde met een groep
Positief: Netheid, personeel en service
1 nacht verbleven in oktober 2021

6/10 – Redelijk

john

Reisde met familie
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten
Stayed over Independence Day weekend. The room was pretty clean but could definitely use some upgrading. Very few electric outlets. The double beds made crinkly noises when sat upon, the shower head was too low for a normal sized person and the a/c unit was very noisy. The staff was friendly.
3 nachten verbleven in juli 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2021

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in juni 2021

6/10 – Redelijk

Frances

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Meh
1 nacht verbleven in mei 2021

2/10 – Ontzettend slecht

Geverifieerde reiziger

Zakenreiziger
I called and canceled with a lady on the phone due to weather. She said okay and then they charged me the full amount for the room.
1 nacht verbleven in mei 2021
Reactie van Owner op 21 mei 2021
Our cancellation policy on Expedia clearly states that free cancellations are allowed 3 days prior to the day of arrival. This is what the lady explained when you called to cancel. Since you cancelled on the day of arrival, we have to charge a one-night stay.

8/10 – Goed

Keith

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great, cheap, efficient accommodation
Great, cheap accommodation to go do activities in the area. Friendly, on site management.
2 nachten verbleven in maart 2021
Reactie van Manager op 6 mei 2021
Keith, thank you for your business and kind words.

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Convenient location. Bathroom needed refurbishing. Bathtub filthy. Would not use.
1 nacht verbleven in april 2021
Reactie van Owner op 21 mei 2021
We take utmost care in keeping the room and bathroom tidy and clean. I am sorry your experience was different. I wish you had brought up this concern during your stay to give us an opportunity to correct it.

4/10 – Matig

Levi

Zakenreiziger
Positief: Netheid, comfort kamer
The man that works there and lives at the end of the parking lot was the most rude man I’ve ever met. If ur bringing ur boat u have to turn around up front no room in the back. Only room for about 10-12 boats.
3 nachten verbleven in oktober 2020

8/10 – Goed

Joy

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2020

10/10 – Uitstekend

Dave

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would do it again
A/c was excellent and there was a place to charge and park my boat. Room was clean and fridge was clean and cold. Beds were double, not queen. That was only downfall, but I knew that when I booked it.
2 nachten verbleven in juli 2020

10/10 – Uitstekend

Anna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Lake weekend
The recently remodeled room looked great, the use of wood gave it a cabin feel and it smelled wonderful. The room was very clean and the manager was extremely nice. My only recomendation would be to add a hook or shelve in the bathroom for towels, and pillows that are not so firm.
3 nachten verbleven in mei 2020

10/10 – Uitstekend

Steve

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
A nice no frills motel room near Highport marina. Clean and the the lady working the office was very accommodating.
2 nachten verbleven in februari 2020

8/10 – Goed

Meleah

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great room for fishing tournaments. Only suggestion would be to put chain locks or deadbolts on the room doors.
1 nacht verbleven in november 2019

4/10 – Matig

Geverifieerde reiziger

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Too much money for a below average place. They didn't have curtains just blinds that didn't work right, they didn't have a deadbolt on the door or a chain for that matter. The shower head was about 4 foot high. The beds were uncomfortable and too short, and I'm only 5' 11 and my feet hung off the end.
1 nacht verbleven in oktober 2019

10/10 – Uitstekend

Larry

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Even caught fish
It's an older place but clean, and updated with full size fridges. Has a grill and gazebo for having picnics between fish runs. The folks are very nice and the price was a very good value. Good chance we'll be visiting again.
2 nachten verbleven in juli 2019

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great proximity to Lake Texoma at great price for short notice reservation
1 nacht verbleven in juli 2019

4/10 – Matig

Shawna, Houston, TX

Negatief: Personeel en service
Received several calls from property before and after I checked in. Finally answered one to have a lady tell me that she needed my credit card info, as she "accidentally deleted" it. I told her that I was not comfortable giving my info over the phone and to contact Expedia, as I booked through them. I hung up and continued to receive calls from same number. Reeked of a scam.
2 nachten verbleven in november 2018

6/10 – Redelijk

John

Positief: Netheid, personeel en service
Highport Inn
It is a modest hotel. Very clean and staff was friendly. Room is pretty plain and the bed was not real comfortable, but, for what it is, a place to stay while enjoying Lake Texoma, it is fine.
1 nacht verbleven in augustus 2018

8/10 – Goed

John

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

8/10 – Goed

Barbara, Kansas

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Quiet and easy parking.
As a family we rented several rooms and our hostess was very nice asking us about our stay and if we needed anything. Kind staff.
2 nachten verbleven in juni 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Nice room
👍 good room ok location 👍👍👍👍👍👍👍👍👍👍👍👍👍👍👍
2 nachten verbleven in mei 2018
Reactie van Highport Inn Property Manager op 3 jun 2018
Thank you for your feedback and appreciate your business!

10/10 – Uitstekend

Abby

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018

8/10 – Goed

june

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in februari 2018

2/10 – Ontzettend slecht

Tonga, Texas

Negatief: Netheid, personeel en service en comfort kamer
Worst experience ever, beware!
I just burried my mom yesterday and returned home, and I was waiting for just a free moment to rate this hotel. Six days ago, I was in the ICU from morning to dusk at my dying mom’s bed side. I booked this hotel with the intend to go away from everything and hopefully find some peace and quiet time. I checked into the and had planned to stay for two nights. I was freezing all day in the ICU and the temperature outside was getting below 30. The room was cold but smelled pleasant, and I was thinking it’s a sign of cleanliness. About 45 minutes later, the room was still cold and hurried in the bed hoping the blankets will do the trick. To my disbelief, I started itching after thinking to myself that another 15 more minutes of this cold room I’ll call the front desk. I booked this room through Expedia, and I know that if changes needed to be made, I’d have to go through them. When Expedia called the front desk, the lady at the front desk called the manager. The manager got on the phone with me and said that it is impossible if I got bit by anything or that the bedding may be the cause of the itch. She offered me another room, and told her night shift to go and take pictures of the possible bug. I was thinking to myself that if it was bed bugs, they’d just love to pose because they’re about to be famous and they’ll gladly awaits and not move. The manager said that she cannot refund me because it was a last minute book. She can only change me to another room.
2 nachten verbleven in februari 2018
Reactie van Taressa op 16 feb 2018
After you complained just to ensure, we have called PEST CONTROL to check and provide certificate. Fact is that Hotel location was further in distance than you thought from the hospital and cancellation window was closed so you were trying to find refund excuse. If you had been honest or upfront probably we would have refunded your money. We do not have bed bugs. All new beddings have been placed in September 2017. We will post a report from my pest control company to prove THAT WE DO NOT HAVE BED BUGS!

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Close to Lake.
Clean room friendly staff and owner. Will stay again if ever in the area.
1 nacht verbleven in oktober 2017