Spelletjeskamer
Beschikbaarheid controleren

Beoordelingen van Pontins Prestatyn Sand Holiday Park

3 out of 5
Pontins Prestatyn Sand Holiday Park
Barkby Avenue, Prestatyn, WLS

Beoordelingen

5,0
Gastenscore: 10 - Uitstekend. 46 van 508 beoordelingen" "
Gastenscore: 8 - Goed. 98 van 508 beoordelingen" "
Gastenscore: 6 - Redelijk. 87 van 508 beoordelingen" "
Gastenscore: 4 - Matig. 96 van 508 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 181 van 508 beoordelingen" "

5,0/10

Netheid

5,8/10

Personeel en service

6,2/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,6/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

Princess

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Shocking
On arrival we were given the wrong room. I walked in to be welcomed by a naked man. I had my 2 young girls with me. It then took another 30mins to get us another room. The kitchen was clean but the floors and underneath the beds were filthy the bedroom light didnt work the curtain was broken and the toliet leak we were told someone would come to fix them the next day no one came. No matress protectors for the beds. The beds are very uncomfortable its like sleeping on a lumpy floor. The grounds are not litter picked litter everywhere. The main reason we picked this accommodation was for the swimming pool it was never open, for 4days we were there. I had to take cleaning wipes everywhere to wipe tables it felt liked it was managed by children. I know it was cheap but i expected a service and for the rooms to be clean they shouldnt charge anymore than £40 a night. Especially as they dont provide wifi and you have to buy you own electric
4 nachten verbleven in augustus 2023

6/10 – Redelijk

k

Reisde met familie
LAST MIN BREAK
CHALET WAS CLEAN AND TIDY. ROOM WAS BASIC, BUT YOU GET WHAT YOU PAY FOR. REALLY GOOD ENTERTAINMENT IN THE EVENING. LOTS OF LITTER AROUND THE PARK, JUST NEEDS A DAILY CLEAN UP.WENT FOR BREAKFAST IN THE RESTARAUNT, BIT PRICEY BUT THERE WAS LOTS TO CHOOSE FROM.
3 nachten verbleven in augustus 2023

10/10 – Uitstekend

Natasha

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Brilliant
3 nachten verbleven in augustus 2023

8/10 – Goed

Andy William

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Good size rooms , staff were very helpful
5 nachten verbleven in juli 2023

10/10 – Uitstekend

Muhammad Tayyab

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in juni 2023

10/10 – Uitstekend

Andy

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice place to stay and relax after the initial issues of not being able to find our booking.
4 nachten verbleven in mei 2023

8/10 – Goed

Wan

Reisde met familie en kleine kinderen
Positief: Personeel en service
safely for children to play around the properties, the properties has seen improvement from other quest review in other online platform on their visit previous years. keep up good work, will attracting more quests.
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Khairul Fadhli

Reisde met familie en kleine kinderen
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Our family love it. Good for family activities
3 nachten verbleven in mei 2023

10/10 – Uitstekend

Grzegorz

2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Simon

Negatief: Personeel en service
Not Animal Friendly
Wasnt allowed to stay brought our dog with us a very confusing website. We had the impression Pontins is Dog friendly but apparently not. Still waiting for a refund had to go back home straght away.
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Beverley

2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Caroline

Negatief: Netheid, comfort kamer
Needs knocking down
Absolutely awful, floor absolutely filthy, one glass in the chalet for two people. Bedding provided was for the double sofa bed so we couldn't sleep on the single beds which would of been more comfortable. The sofa bed was horrendous, our backs are killing us. The worst thing was our neighbours in the chalet underneath, arguing all night, playing football all night until 3.30 am, smoking drugs, we only stayed the one night even though we booked two nights, NEVER AGAIN!! AVOID!!
2 nachten verbleven in september 2022

6/10 – Redelijk

Geverifieerde reiziger

Reisde met familie
The structure needs overall renovation. The beds were very uncomfortable to sleep on windows were not cleaned and hot water was set on the high which can be very dangerous with no water mixer. The corridors were very dirty with cigarettes lit all over the places. It would will be a nice get away if these issues are looked into and addressed right away. However, my kids enjoyed the swimming pool and the Arcade which was fun filled. I enjoyed the walk around the massive holiday park.
2 nachten verbleven in september 2022

2/10 – Ontzettend slecht

Jodie

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022

6/10 – Redelijk

Julie

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
7 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Leigh

3 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a dump!!!!!
What an absolute dump! When we turned into the drive for the park it looked abandoned. The whole place looks like it needs to be demolished, the rooms wernt clean nor was the whole site. Beds were uncomfortable and the linin they give you is cheap and nasty. The arcade was poorly maintained with only half of the machines working. We only stayed 1 of the 2 nights we booked. Will never stay here again.
2 nachten verbleven in augustus 2022

2/10 – Ontzettend slecht

Sarah

1 nacht verbleven in augustus 2022

2/10 – Ontzettend slecht

Hiteshkumar Rameshbhai

2 nachten verbleven in augustus 2022

4/10 – Matig

Gary

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten
Left over food in the oven from previous occupants. Half the arcade machines not working, no option at time of booking for upgrade, 3 people 1 duvet cover supplied. No visible security, drugs being smoked everywhere.
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Marlena

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in augustus 2022

6/10 – Redelijk

Kimberly

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Excellent stay
The place was very dirty and unkept. But I came prepared. I cleaned our room and added flowers, scents etc, it felt more comfortable and more like an holiday home. The entertainment at night were absolutely fabulous. My kids really reallg love it. Pontins is more for kids and relaxation for parents. The beach are breathtaking and even more beautiful for an evening stroll. We really loved the experience and will definitely go back!! Can't wait!
10 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

NIDHERSON

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Bernadette

1 nacht verbleven in juli 2022

6/10 – Redelijk

Michael

Reisde met familie
Positief: Netheid, voorzieningen
Clean chalet, the beds were uncomfortable
3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Paul

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Pontins is the worst.
Got to be the worst trip ever. 1st room sand on a very uncomfortable hard settee come bed. Shower didn't work. 2nd room more sand on the exact same so called bed settee. Decor is so dated and dirty. The stairs are very.old dilapidated concrete. The railings very old and rusty metal. Windows covered in bird pooh. All the boardings near windows very poor stated and not been painted in a long while. Entertainment garbage. Spent a lot of money in arcades just to try and keep the kids interested. Eventually booked a hotel in Llandudno. Will never go there again or advise anyone to go there. So much wrong with pontins i personally believe they will not spend enough money to make it better.
2 nachten verbleven in juli 2022

10/10 – Uitstekend

Samantha

Reisde met familie
Positief: Personeel en service, voorzieningen
We had a lovely stay just for the one night Great service,a v nice young lady behind the bar tended to my fussy wine taste letting me try before i buy,a lady called Terri and her brother in the chippy was great too and the other chap with him Bed linen lovely and clean We will defo come back Thankyou
1 nacht verbleven in juli 2022

8/10 – Goed

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Nice stay on budget
No toilet paper,no soap, no double duvet. Otherwise nice stay on budget.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Nastassja

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022

8/10 – Goed

Peter

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Staff were very friendly and extremely helpful. Parts of the site look shaby, rusty metal and steps up to first floor units that are loose. Overall a nice time for me.
14 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Vladimir

1 nacht verbleven in juni 2022

4/10 – Matig

Alison

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Accommodation needs to be demolished and start again. Not fit for habitation, not clean or even hoovered. Two hour queue to check in. Evening show was good. Kids enjoyed it but wouldn’t go again.
1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Kathrine

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juni 2022

10/10 – Uitstekend

paul

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
the chalet was basic but useable, the staff were some of the friendliest people ive met and the bluecoats go above and beyond to keep everyone entertained....definately going again
2 nachten verbleven in juni 2022

10/10 – Uitstekend

Steven

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyable
Enjoyed our stay . The accommodation was excellent and clean and tidy . The facilities provided are very good . Will stay again
5 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Andy

1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Bini

1 nacht verbleven in juni 2022

2/10 – Ontzettend slecht

Sarah

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

6/10 – Redelijk

Dawn

Reisde met familie
Positief: Personeel en service
Pontins at Prestatyn
Accomodation was definitely 2 star .Staff were all very helpful and made our stay enjoyable .location is very good .The beach is lovely and only a short walk .
3 nachten verbleven in mei 2022

2/10 – Ontzettend slecht

Eugene L

1 nacht verbleven in mei 2022

4/10 – Matig

Nentcho

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in april 2022

6/10 – Redelijk

Piotr

Reisde met familie en kleine kinderen
Positief: Voorzieningen
Worn out much.
3 nachten verbleven in april 2022

4/10 – Matig

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Needs updating and a spring clean
The park is in a poor state of repair. The park and facilities weren’t very clean, many picnic tables were stacked and not set out for use. The evening shows were good if you could get a seat, many people couldn’t including my family. The staff were great but there didn’t seem to be enough of them. Thank gosh the beach is close and clean. It was the best thing about the holiday.
2 nachten verbleven in april 2022

6/10 – Redelijk

Victoria

2 nachten verbleven in april 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very Poor
The apartment was filthy, the windows obviously hadn’t been cleaned in years you could barely see out of them. When I moved out the sofa bed it was obvious they hadn’t cleaned behind it or behind the wardrobe. I was disgusted. The whole park looked derelict and unkempt. I will not be returning to Pontins.
1 nacht verbleven in april 2022

8/10 – Goed

Maria

1 nacht verbleven in maart 2022

8/10 – Goed

Leigh

1 nacht verbleven in maart 2022

4/10 – Matig

Johanna

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Never again
Awful state of disrepair, cooker and kettle not worked had move rooms and no hot water and gap of 1 inch in the window while we had a storm not good
1 nacht verbleven in februari 2022

6/10 – Redelijk

william

Reisde met familie
Negatief: Netheid
Disappointingly priced
Had an apartment in the middle of a block. Windows were dirty, room ok. Tv remote didn't work. Pool was excellent, bar was expensive, but worst thing was thr price of the shop, coke cole £2.09. And almost everything was nearly double price to normal...
6 nachten verbleven in oktober 2021