Lobby
Beschikbaarheid controleren

Beoordelingen van Ramada by Wyndham Provo

2.5 out of 5
Ramada by Wyndham Provo
1460 S University Ave, Provo, UT

Beoordelingen

7,4

Goed

Gastenscore: 10 - Uitstekend. 395 van 1119 beoordelingen" "
Gastenscore: 8 - Goed. 313 van 1119 beoordelingen" "
Gastenscore: 6 - Redelijk. 183 van 1119 beoordelingen" "
Gastenscore: 4 - Matig. 130 van 1119 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 98 van 1119 beoordelingen" "

7,6/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

7,0/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

L

1 nacht verbleven in april 2022
Reactie van Renae Walker Front Office Manager op 25 apr 2022
Thank you for staying with us at Ramada by Wyndham. We are happy to hear that your stay here at our hotel was exactly what you needed on the way to your destination. We appreciate your feedback and look forward to serving you again in the future.

6/10 – Redelijk

Steven

Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Seemed old
1 nacht verbleven in mei 2024

8/10 – Goed

Michael

Reisde met partner
Positief: Netheid, personeel en service
Convenient for staying a night while on the move. Bedding was very comfortable, some infrastructure like the keycards did not work properly.
1 nacht verbleven in mei 2024

2/10 – Ontzettend slecht

anmarie

Zakenreiziger, Reisde met familie
Positief: Netheid
Negatief: Personeel en service
across the hall the people left their big dogs while they went out for the evening. the dogs barked till 1:00 in the morning. I complained many times. They said that they could do anything and that I would get a discount for my troubles. I have not received a discount of any kind for the trouble. I paid good money and I got a big headache.
2 nachten verbleven in mei 2024

8/10 – Goed

Hannah

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
The room was clean but the furniture was ripped - both the chair and the bed skirt. It's overall a bit rundown but we like the restaurant in the building. No need to get in the car again. The breakfast is good. None of the outside doors worked as they should and were mostly propped open.
1 nacht verbleven in mei 2024

8/10 – Goed

Jeanne

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Older property in need of renovation, but good for the price. Clean and no bugs. That’s what matters to me.

6/10 – Redelijk

Jorge

Reisde met familie
Positief: Voorzieningen
Good
1 nacht verbleven in april 2024

10/10 – Uitstekend

Loretta

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in mei 2024

8/10 – Goed

Isai

Reisde met familie en kleine kinderen
Good
1 nacht verbleven in mei 2024

6/10 – Redelijk

Shelley

Reisde met familie
Positief: Personeel en service
Overall a good value, a comfortable bed, decent enough breakfast, and the front desk staff were very friendly & efficient. But definitely a few areas that could be improved. The good: Quick welcoming professional service at the front desk every time The breakfast staff were also very kind, and efficient in refreshing the breakfast foods Beds were very comfortable Shower was hot & water pressure was very good Fridge & microwave came in handy WiFi worked well The “ok”: Hotel is definitely old & worn down - room needs new paint, lighting, furnishings, etc Right next to the freeway so there is some highway noise through the night Pet friendly so just beware if you are allergic, or sensitive to some occasional barking Breakfast seating is very limited, & food options are limited/not varied. In the 3 mornings we ate there it was: scrambled eggs, pork sausage patties, one waffle maker, yogurts, muffins, toast, dry cereal, oranges & green apples. The not good: No elevators, and the stairs are somewhat narrow, with railing only on one side…it was a difficult to manage with luggage One morning there was a dog with the staff in an employee room connected to the breakfast area. Staff were observed moving directly between that room & the room they brought the food out from, which could give opportunity for tracking pet dander between. Some of the more detailed corners in the room and bathroom were not cleaned well (dusty, stray hair, crumbs behind the trash can)
3 nachten verbleven in mei 2024

8/10 – Goed

Terry

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great place for a quick overnight while travelling.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Ashley, El Paso

Reisde met huisdieren
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
I enjoyed my stay at Ramada by Wyndham. Thank you.
1 nacht verbleven in april 2024

8/10 – Goed

Carol

Reisde met een groep
Positief: Personeel en service
There were dogs in the rooms that were barking late at night and early in the morning. We felt very uncomfortable there. We also had a hard time finding places to plug in our cell phones to recharge them.
2 nachten verbleven in mei 2024

6/10 – Redelijk

Pamela

Reisde met familie
Positief: Netheid
We were just passing through so it was fine. The room was clean. Breakfast was adequate but the coffee was terrible, sad 😢
1 nacht verbleven in april 2024

6/10 – Redelijk

Tom

1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Derek

Negatief: Personeel en service, voorzieningen
Nothing
1 nacht verbleven in april 2024

10/10 – Uitstekend

Elizabeth, Laramie

Reisde met partner
Positief: Netheid, personeel en service en voorzieningen
for an older hotel, the Ramada was very clean with nice amenities. The breakfast was decent.
2 nachten verbleven in april 2024

10/10 – Uitstekend

matthew

Positief: Netheid
Room was nice and clean. Had some problems during check-in, not sure if they are really solved, had to pay twice. Also, ran out of continental breakfast items a full hour before it was dobe
1 nacht verbleven in april 2024

10/10 – Uitstekend

Robert

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in april 2024

8/10 – Goed

Donald, Avon

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk was friendly and efficient, rooms were clean.
1 nacht verbleven in april 2024

8/10 – Goed

gary

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Close to the freeway easy on off
1 nacht verbleven in april 2024

6/10 – Redelijk

Dawn

Reisde met familie
Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
Our room was labeled non smoking but had a string smell of smoke, things were generally worn and spoke of an aged property that could use some extra TLC. The front desk guy was very friendly and moved our room assignments so we could at least be on the same floor with our sons, originally we were in two different floors. The vents in the bathrooms allowed lighting from the neighbors and very little privacy. The sheets were cheap and pilled and the towels were like sandpaper. The continental breakfast was good and the location was very convenient with a brand new Target within walking distance.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Charles

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Clean
1 nacht verbleven in april 2024

6/10 – Redelijk

Melissa

Reisde met familie
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
The facility was very old and outdated, but it was clean. Toilet seat wouldn't stay up for the guys.
2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Judith

Reisde met familie
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The worst costumer service and hotel I’ve ever stayed at in my lifetime. Two nights stay was terrible with regards to the door keys that don’t work . First night keys don’t work so I couldn’t open my room , we have to walk back and forth to the front desk (which is far) , they reprogrammed the keys but still didn’t work. They finally changed my room . We went out for dinner and voila ! We were locked out again both from outside the building and our room . We had to walk to the front desk again to have it fixed. Second day it worked in the morning but afternoon I was going out for a graduation but left my glasses , returned in 1 minute , of course I was locked out again . Walked back and forth to the front desk . The lady finally walked back with me the second time to open the door for me. Frustrating ! The facility is old and smelly . We found dirty socks in the room from maybe previous occupant . I would have changed hotel same night if only I could refund . Come check out time , I was getting my receipt , they refused to give me saying I booked 3rd party. I have been booking through 3rd party 10 yrs now traveling the world , never had a single issue getting a receipt. But this particular hotel Ramada in Provo , adamantly refused to give me my receipt even though I paid in property , swiped my card in front of their face . What’s the deal ??? Will never ever stay there again !
2 nachten verbleven in april 2024

8/10 – Goed

Gregory, Rancho Santa Margarita

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Was as advertised. Pretty good breakfast offering too.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Deanna

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff was fabulous!!! My room waa clean and well stoked with linen. The restaurant connected to the hotel was esthetically perfect for the ambiance of the hotel and the area.
3 nachten verbleven in april 2024

4/10 – Matig

Mary

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Didn’t realize there was no elevator and our room was on the second floor. When I asked if we could get a ground floor room the check in clerk said it was completely booked. It was only 15 minutes into the check in time. My husband and I are in our 70s and I was a bit upset we couldn’t be helped. She basically told me I could cancel the reservation and go somewhere else. I was very tempted to but wouldn’t be able to get refunded without considerable effort and this was the first stop on an extended trip. The room itself was comfortable but I felt it would have been nice to know there was no elevator.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Shelley

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great restaurant
1 nacht verbleven in april 2024

6/10 – Redelijk

Matt

Positief: Staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Clean nice and affordable but house keeping cane in at 8:30 am when I checked in at midnight and check out was noon.
1 nacht verbleven in april 2024

8/10 – Goed

Ron

Positief: Netheid, personeel en service
It was nice for the price and location.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Radu, Oviedo

1 nacht verbleven in april 2024

8/10 – Goed

Alice

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was great, the room was fine. I did use the workout room and it was very small, so small that it heated up quickly. Fortunately there was no one else working out when I was, otherwise it would not have been good.
1 nacht verbleven in april 2024

8/10 – Goed

Cheryl

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
I like the resteraunt on the property.
1 nacht verbleven in april 2024

6/10 – Redelijk

Richard

Reisde met partner
Positief: Netheid
Negatief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The key cards don't work. Went to the front office four times before someone finally came and helped. By that time two other people were trying to get into their rooms as well and the cards wouldn't work.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Peggy

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very convenient to highway access.Good breakfast options
1 nacht verbleven in april 2024

10/10 – Uitstekend

Philip

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Voorzieningen
Loved that you didn’t raise the prices on Thursday to weekend rates. Good place. Keep it up.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Raynee

2 nachten verbleven in april 2024

8/10 – Goed

Dennis

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

2/10 – Ontzettend slecht

Lilla

1 nacht verbleven in april 2024

4/10 – Matig

Fred

Reisde met partner
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Poor maintenance. Lights burned out, electrical outlet cover broken and laying on the floor, cracked sink, seems like it needs a major upgrade. Not typical of Wyndom properties we have stayed in.
1 nacht verbleven in april 2024

6/10 – Redelijk

Berry

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Clesn, very noce breakfast
1 nacht verbleven in april 2024

8/10 – Goed

Jerry

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
We did not have any problems with check-in. Our first room we got. We had 2 maintenance issues. One of the window drapes was torn. And the toilet was not working. We did raise this issue with a staff member. The staff member assigned us to another room, this room their was no problems with our stay. Breakfast was also very nice! A good selection of breakfast items.
3 nachten verbleven in april 2024

10/10 – Uitstekend

Barbara

Reisde met partner
Gabby was great, she is great at customer service
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kathleen

Reisde met huisdieren, Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice staff. Would have appreciated a bit more variety at breakfast but overall good.
1 nacht verbleven in april 2024

8/10 – Goed

Jilyn

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Limited stations, outdated, not super clean.
1 nacht verbleven in april 2024

6/10 – Redelijk

Kimberley

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The check in staff was nice. I’m the morning I had to ask for a blow dryer and was not able to get one. Clerk not very pleasant. Won’t stay again.
1 nacht verbleven in maart 2024

10/10 – Uitstekend

Kim

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great area to walk dog
1 nacht verbleven in maart 2024

4/10 – Matig

Kaye

Positief: Netheid
I didn't get the room/bed I reserved
1 nacht verbleven in maart 2024