Poolbar

Beoordelingen van Las Palomas Beach & Golf Resort

4 out of 5
Las Palomas Beach & Golf Resort
Blvd. Costero 150, Sandy Beach, Puerto Peñasco, SON

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 1502 van 2557 beoordelingen" "
Gastenscore: 8 - Goed. 587 van 2557 beoordelingen" "
Gastenscore: 6 - Redelijk. 220 van 2557 beoordelingen" "
Gastenscore: 4 - Matig. 103 van 2557 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 145 van 2557 beoordelingen" "

9,0/10

Netheid

8,2/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Raul

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Family friendly
3 nachten verbleven in april 2024

8/10 – Goed

Princess

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great property. The check in process takes entirely too long.
1 nacht verbleven in april 2024

10/10 – Uitstekend

GUILLERMO

Reisde met een groep, Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Great views, clean , quiet excellent
2 nachten verbleven in april 2024
Reactie van Yadira H op 1 mei 2024
Thank you Guillermo for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

JOSE M.

Positief: Netheid, staat van de accommodatie en faciliteiten
3 nachten verbleven in april 2024
Reactie van Yadira H op 1 mei 2024
Thank you Jose M for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Ruben

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful views
3 nachten verbleven in april 2024
Reactie van Yadira H op 26 apr 2024
Thank you Ruben for your lovely review! Your positive feedback is truly appreciated, and we're delighted that you thoroughly enjoyed your trip, we hope to have the pleasure of welcoming you back to our resort for another amazing experience in the future!

6/10 – Redelijk

Tanya

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
We love the resort however, our unit had several hiccups; the toilet chain was rusted and barely flushed & eventually broke, the shower was extremely hard to turn on/off it’s so old, bathroom door wouldn’t shut all the way, the reverse osmosis water faucet wasn’t even hooked up so it “looked” like you had purified water when it isn’t. The pool areas are incredible with very friendly service but we noticed that “no coolers” is one of the rules yet we saw several coolers being used with outside beverage/food being consumed. When asked, the pool servers said that owners can use coolers but guests don’t have that benefit & must purchase all food & beverages. Doesn’t seem fair that special privileges are given to some but not others when we are all paying a pretty penny to stay at the same place.
2 nachten verbleven in april 2024
Reactie van Yadira H op 23 apr 2024
Thank you Tanya for your lovely review! Your positive feedback is truly appreciated, and we're delighted that you thoroughly enjoyed your trip, we will forward your comments to the appropriate department to ensure a better experience in the future, our guests are our most valuable priority. We hope to have the pleasure of welcoming you back to our resort for another amazing experience in the future!

10/10 – Uitstekend

Ronnie

2 nachten verbleven in april 2024

8/10 – Goed

Maria

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything was great except the weather
4 nachten verbleven in maart 2024
Reactie van Yadira H op 9 apr 2024
Thank you Maria for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Juan

Positief: Netheid, staat van de accommodatie en faciliteiten
.
2 nachten verbleven in maart 2024
Reactie van Yadira H op 6 apr 2024
Thank you Juan for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Diana

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
First time here, and we enjoyed the facility. Great staff. Would come back in the near future.
2 nachten verbleven in april 2024
Reactie van Yadira H op 5 apr 2024
Thank you Diana for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Anthony

2 nachten verbleven in maart 2024
Reactie van Yadira H op 20 apr 2024
Thank you Anthony for rating us. We hope you will visit us again soon!

8/10 – Goed

Pedro

1 nacht verbleven in maart 2024
Reactie van Yadira H op 16 apr 2024
Thank you Pedro for rating us. We hope you will visit us again soon!

10/10 – Uitstekend

Sergio

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Really relaxing place to stay at.
2 nachten verbleven in maart 2024
Reactie van Yadira H op 24 mrt 2024
Thank you Sergio for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

4/10 – Matig

Mack

3 nachten verbleven in maart 2024
Reactie van Yadira H op 11 apr 2024
Thank you Mack for rating us. We hope you will visit us again soon!

4/10 – Matig

prathna

Reisde met familie
Negatief: Netheid
It was safe security wise . Every thing was great till one incident of dirty bedding it had poop on it and sadly management did not take Any responsibility nor took care of anything. Very bad service
2 nachten verbleven in maart 2024
Reactie van Aljesad H. op 24 mrt 2024
Thank you for sharing your recent experience with us. We deeply regret to learn about the incident you encountered during your stay. Providing a clean and comfortable environment is a top priority for us, and we sincerely apologize for falling short of your expectations in this regard.Please know that we take matters of cleanliness and hygiene very seriously, and we are truly sorry for any discomfort or inconvenience caused by the issue with the bedding. Rest assured, we have addressed this matter with our housekeeping team to prevent any recurrence in the future.We understand your disappointment with the service you received following this incident, and we apologize for any oversight on our part. Your feedback is invaluable to us, and we will use it to improve our processes and ensure that similar situations are handled promptly and effectively in the future.We would like to extend our sincerest apologies once again and invite you to give us another opportunity to regain your trust. Your satisfaction is of the utmost importance to us, and we are committed to making your next stay with us a much more positive and memorable experience. Should you choose to return, please don't hesitate to contact us directly, and we will ensure that all your needs are met.Thank you for bringing this matter to our attention, and we hope to have the opportunity to welcome you back and amend the issue.Warm regards,

10/10 – Uitstekend

Joe

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms. Friendly staff. Clean pools. Good food.
5 nachten verbleven in maart 2024
Reactie van Yadira H op 19 mrt 2024
Thank you Joe for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Lisette

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The Cortez property was the best! Even left a very welcoming note with very helpful tips and info. Will come back again!
4 nachten verbleven in maart 2024
Reactie van Yadira H op 18 mrt 2024
Thank you Lisette for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

Vanessa

Reisde met partner, Reisde met familie
Great hotel, great service
2 nachten verbleven in maart 2024
Reactie van Yadira H op 18 mrt 2024
Thank you Vanessa for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

Sherrie, Mesa

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in maart 2024
Reactie van Yadira H op 18 mrt 2024
Thank you Sherrie for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

8/10 – Goed

Steven

3 nachten verbleven in maart 2024
Reactie van Yadira H op 6 apr 2024
Thank you Steven for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

2/10 – Ontzettend slecht

Az

Reisde met een groep, Reisde met partner
Negatief: Staat van de accommodatie en faciliteiten
Stayed here for spring break 2024. March 12th at around 530PM, over $1,000 dollars worth of my things were stolen from the main pool. Security tried to help by looking at the cameras but were not able to find who took them. Watch your valuables close if you ever stay here .
Reactie van Concierge op 19 mrt 2024
AzFirstly, please accept our sincerest apologies for the disappointing experience you had during your time here.I'm truly sorry to hear about the incident in the main pool, and we assure you that your concerns have been addressed with our security teams to ensure that such lapses do not happen again.Your feedback helps us identify areas for improvement and ensures that we provide a better experience for all our guests in the future.Once again, we apologize for the inconvenience and disappointment caused. Thank you for bringing these issues to our attention, and we hope we have the opportunity to restore your faith in our hotel during any future visits you may have.

10/10 – Uitstekend

Lexie

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It was great! Thank you for my stay
2 nachten verbleven in maart 2024
Reactie van Yadira H op 13 mrt 2024
Thank you Lexie for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Ismaela

1 nacht verbleven in maart 2024
Reactie van IO op 6 mrt 2024
thank you

10/10 – Uitstekend

Tamara, Surprise

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very spacious and clean with a beautiful view of the ocean. Friendly staff.
3 nachten verbleven in februari 2024
Reactie van Yadira H op 11 feb 2024
Thank you Tamara for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

2/10 – Ontzettend slecht

Kimberly

3 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 feb 2024
I see you left a 1-star rating, but no details about your experience with us. We would love to hear more about how we can serve you better.We hope you will consider giving us another opportunity to provide you with the excellent experience we are known for in the future.

10/10 – Uitstekend

Eny

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
My family had an amazing time at this resort. The entire resort was beautiful and very well-maintained. The pool and beach areas were amazing and we fully enjoyed them. Will be back for sure.
Reactie van Aljesad H. op 8 feb 2024
We are thrilled to hear that your family enjoyed their time at Palomas Beach and Golf Resort. Thank you for your kind words! We strive to keep our resort in optimal condition to ensure that every experience is unforgettable.We are delighted that you enjoyed our beautiful pool and beach areas. We look forward to welcoming you back in the future! We will always be here to provide another exceptional experience.We hope to see you again soon and that you enjoy another wonderful time with us!Warm regards from Palomas Beach and Golf Resort!

6/10 – Redelijk

Tamara

Positief: Netheid
Negatief: Comfort kamer
Different from other Las Palomas condos. C1002
We have owned, and rented at this property many times. This condo was different from the other 1 bedroom condos. Much smaller with very basic comforts. Glad we only stayed overnight, no dresser and very tight quarters for this property. Disappointed!!!
1 nacht verbleven in januari 2024
Reactie van Aljesad H. op 8 feb 2024
Thank you for taking the time to share your feedback with us. We sincerely apologize that your recent stay at Las Palomas Beach and Golf Resort did not meet your expectations.We deeply regret any inconvenience caused by the size and amenities of the condo. Your satisfaction is of utmost importance to us, and we understand how crucial it is to feel comfortable during your stay.Please know that we value your loyalty and feedback immensely. We will address your concerns with our team to ensure that we continue to improve and provide the exceptional experience our guests expect and deserve.We hope you will consider giving us another opportunity to exceed your expectations in the future. Please feel free to reach out to us directly if there is anything further we can assist you with.Warm regards,

10/10 – Uitstekend

Michelle

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
All I can say is, WOW! Our family of 5, (my husband and myself, my 21 year old daughter, 18 year old son and 1 year old son) stayed over the Christmas Break and loved ever minute of our stay. The resort is amazing. The food at La Maria was fantastic and well priced. The pools had different temperatures so even if it was cool out we could enjoy them. The beach is perfect. Can't wait to go back again!
3 nachten verbleven in december 2023
Reactie van Aljesad H. op 9 jan 2024
Thank you so much for your lovely review! Your positive feedback is very much appreciated and we are delighted that you enjoyed your trip and hope to have the pleasure of welcoming you back to our resort for another amazing experience in the future!

8/10 – Goed

Deja

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in januari 2024
Reactie van Aljesad H. op 8 feb 2024
Thank you for rating us. We hope you will visit us again soon!

10/10 – Uitstekend

Maria

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Excelente location
2 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 jan 2024
Hello, thank you for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

2/10 – Ontzettend slecht

Daniel

Positief: Netheid, staat van de accommodatie en faciliteiten
Check in took 40 minutes! No customer service perspective at all at front desk.
3 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 jan 2024
We will forward your comments to the appropriate department to ensure a better experience in the future, our guests are our most valuable priority.We hope you will consider giving us another opportunity to provide you with the excellent experience we are known for in the future

10/10 – Uitstekend

Olga

Positief: Netheid, comfort kamer
2 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 jan 2024
Thank you for rating us. We hope you will visit us again soon!

8/10 – Goed

Rafael

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Limpieza y mantenimiento en orden. No me gustó los restaurantes y el servicio del personal hicimos más de media hora para hacer check In y el lugar estaba solo. En el restaurante la María nos tomaron el pedido y 40 minutos después nos comunican que tardarán 20 minutos más. El lugar también estaba solo. Los demás días no fue opción consumir en las palomas. Salimos del lugar.
3 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 jan 2024
Agradecemos sinceramente tus comentarios sobre tu reciente estancia en Las Palomas Beach and Golf Resort. Lamentamos las experiencias desfavorables que has mencionado, especialmente con respecto a la demora en el check-in y el servicio en el restaurante La María.Tomamos muy en serio tu retroalimentación y aseguramos que estamos tomando medidas inmediatas para abordar estos problemas y mejorar la calidad de nuestros servicios. Valoramos a nuestros huéspedes y nos apena que tu experiencia no haya cumplido con tus expectativas.Queremos ofrecerte nuestras disculpas más sinceras y te invitamos a considerar regresar en el futuro para brindarte la experiencia que esperas y mereces. Estamos comprometidos a hacer mejoras significativas.

2/10 – Ontzettend slecht

Sean

4 nachten verbleven in december 2023
Reactie van Aljesad H. op 8 feb 2024
I see you left a 1-star rating, but no details about your experience with us. We would love to hear more about how we can serve you better.We hope you will consider giving us another opportunity to provide you with the excellent experience we are known for in the future.

4/10 – Matig

Martin

2 nachten verbleven in november 2023
Reactie van Aljesad H. op 24 dec 2023
Thank you for rating us. We will ensure a better experience in the future, our guests are our most valuable priority.

10/10 – Uitstekend

Paul

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Super clean!!!!
1 nacht verbleven in september 2023
Reactie van Aljesad H. op 24 dec 2023
Hello, thank you for sending us your review, we are glad to know that we met your expectations, we hope you will come back soon!

10/10 – Uitstekend

Jorge

Positief: Netheid, comfort kamer
The resort was empty we asked for a later checkoutonly given an hour extra bet everything was great
4 nachten verbleven in december 2023
Reactie van Yadira H op 17 dec 2023
Thank you Jorge for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

Charlie

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful property with all the bells and whistles. I would definitely recommend.
3 nachten verbleven in december 2023
Reactie van Yadira H op 17 dec 2023
Thank you Charlie for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

Gaston

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Exelente
1 nacht verbleven in december 2023
Reactie van Aljesad H. op 16 dec 2023
Gracias por puntuarnos. Esperamos que vuelva a visitarnos pronto.

10/10 – Uitstekend

Laura

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
It’s always such a pleasure staying at Las Palomas! Great views, beautiful pool and beaches
3 nachten verbleven in december 2023
Reactie van Yadira H op 17 dec 2023
Thank you Laura for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

Jorge

Reisde met partner, Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Good place to stay
Reactie van Aljesad H. op 14 feb 2024
Thank you for rating us. We hope you will visit us again soon!

10/10 – Uitstekend

Ramon

Positief: Netheid, comfort kamer
3 nachten verbleven in november 2023
Reactie van Aljesad H. op 16 dec 2023
Good morning, thank you for sending us your rating, we appreciate it!

8/10 – Goed

manuel

2 nachten verbleven in november 2023
Reactie van Aljesad H. op 24 dec 2023
Thank you for rating us. We hope you will visit us again soon!

10/10 – Uitstekend

Krystal

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Nice rooms. Only 1 restaurant open late but that’s okay. Not a ton of breakfast options for on the go. The coffee shop was a great touch. Pools were awesome!
2 nachten verbleven in oktober 2023
Reactie van Yadira H op 29 nov 2023
Thank you Krystal for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

8/10 – Goed

Alla

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Would be nice to have a bottle water in every room or a cooler with water. We have to drive to downtown to find it
3 nachten verbleven in november 2023
Reactie van Yadira H op 29 nov 2023
Thank you Alla for sharing your comments, we really appreciate you taking the time to express your experience at our resort.We will forward your comments to the appropriate department to ensure a better experience in the future, our guests are our most valuable priority.we hope you come back soon!

10/10 – Uitstekend

GRACIE

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Very clean, great view and great food. Loved the breakfast!
3 nachten verbleven in november 2023
Reactie van Yadira H op 29 nov 2023
Thank you Gracie for sharing your comments, we really appreciate you taking the time to express your experience at our resort.we hope you come back soon!

10/10 – Uitstekend

venkata

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
good
2 nachten verbleven in november 2023
Reactie van Yadira H op 29 nov 2023
Thank you Venkata for sending us your rating we are glad to know we met your expectations, we hope you come back soon!

10/10 – Uitstekend

Misae

3 nachten verbleven in november 2023
Reactie van Yadira H op 17 dec 2023
Thank you Misae for rating us. We hope you will visit us again soon!

10/10 – Uitstekend

Miguel

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Excellent hotel and Service of the personal in the hotel.
2 nachten verbleven in november 2023
Reactie van Yadira H op 29 nov 2023
Thank you Miguel for sending us your rating we are glad to know we met your expectations, we hope you come back soon!

10/10 – Uitstekend

Jerry

Reisde met familie
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The property is absolutely beautiful. The gronds are manicured to near perfection. The drive in is just a sad mix of scummy and trash ridden mess. Makes me feel very sad for the people who try very hard to keep a clean area. The trash outside of the resort in the town is nothing short of appallingly. Drove out to Cholla Bay area and stayed clear of the town. Other than that, it was and is a fantastic resort and i would recommend it 100 percent. Safe , clean and well staffed. The Los Palomas Resort is top notch.
3 nachten verbleven in november 2023
Reactie van Yadira H op 29 nov 2023
Thank you Jerry for your lovely review! Your positive feedback is truly appreciated, and we're delighted that you thoroughly enjoyed your trip, we hope to have the pleasure of welcoming you back to our resort for another amazing experience in the future!