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Beoordelingen van Casa Cúpula Luxury LGBT Boutique Hotel

4 out of 5
Casa Cúpula Luxury LGBT Boutique Hotel
129 Callejon de la Igualdad, Colonia Amapas, Puerto Vallarta, JAL

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 117 van 174 beoordelingen" "
Gastenscore: 8 - Goed. 38 van 174 beoordelingen" "
Gastenscore: 6 - Redelijk. 11 van 174 beoordelingen" "
Gastenscore: 4 - Matig. 6 van 174 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 174 beoordelingen" "

9,4/10

Netheid

9,6/10

Personeel en service

8,8/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

9,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very lovely room. Quiet and isolated stay.
7 nachten verbleven in januari 2024
Reactie van Casa Cupula Manager op 6 mrt 2024
Hi Mark,We appreciate your review.We look forward to welcoming you back soon

8/10 – Goed

Héctor Guillermo FernándezdeLara

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Linda opción, personal muy amable, si no te gustan o no puedes usar escaleras no sería el lugar ideal, la comida podría mejorar mucho eso si la vista es increíble
4 nachten verbleven in september 2023
Reactie van Boris Priego - Hotel Director op 27 sep 2023
Gracias chicos,Esperamos con gusto recibirlos nuevamente.Saludos

10/10 – Uitstekend

William

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This place is amazing! My partner and I celebrated our 26th anniversary. This was one of the best vacations we have ever had. The whole staff was warm and welcoming. Our villa was beautiful with awesome views. Felix arranged “Dinner Under the Stars”. The food was incredible and the night was romantic. Unforgettable!
6 nachten verbleven in september 2023
Reactie van Boris Priego - Hotel Director op 27 sep 2023
Thank you William! We look forward to welcoming you back soon

6/10 – Redelijk

robert

Reisde met partner
Positief: Staat van de accommodatie en faciliteiten
The tub wasn’t working and the sauna was off. It took about 15 minutes to warm up. Food and drinks were over-priced. The only thing that made my stay memorable was the staff, who were very attentive.
4 nachten verbleven in augustus 2023
Reactie van Hotel Manager op 25 aug 2023
Hi Robert,Thank you for share this. Well work harded to prevent this kind of situation. Have a great evening.Greetings

8/10 – Goed

Francisco

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
If you like walking it’s not very convenient and their gym could have been cleaner.
11 nachten verbleven in juli 2023
Reactie van Hotel Manager op 19 jul 2023
Hi Francisco,Thank you for share your review. Well check our gym and work on it.Have a great evening

10/10 – Uitstekend

Mickey

1 nacht verbleven in juni 2023
Reactie van Hotel Manager op 19 jul 2023
Hi Mickey,thank you for share your review. We look forward to welcoming you back soon.

8/10 – Goed

Carl Czeslaw Jozef

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The guys are wonderful! Saul helped me a lot with my phone problems. And all guys were very helpfu. Muchissimas gracias :)
7 nachten verbleven in juni 2023
Reactie van Boris Priego op 26 jun 2023
Hi Jozef,Thank you for share your review. We look forward to welcoming you back soon!

10/10 – Uitstekend

Marc

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in mei 2023
Reactie van Boris Priego op 12 mei 2023
Thank you Marc!We look forward to welcoming you back soon!

10/10 – Uitstekend

Timothy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great staff, lots of amenities. The pool area is clean and spacious.
6 nachten verbleven in maart 2023
Reactie van Boris Priego op 12 mei 2023
Hi Timothy!Thank you for share your experience!We look forward to welcoming you back soon

8/10 – Goed

James

Reisde met partner
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the view and the deck area. The neighborhood was a dirty area, garbage all over and dog poop as well. With the exception of two or three the staff was very helpful.
Reactie van Hotel Manager op 24 mrt 2023
Hi James, Wish that we can control our neightbors by the liquor store by the highway. We try our best to keep the area clean but sometime with all the people living in this area is complicated and we tried to check this with the city hall but they are not helpful. We even paint and create an area where they can leave their garbage in order and keep the area clean. The area where the hotel is located, our street, we clean it twice per day minimum.

10/10 – Uitstekend

Aldo Alejandro

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El camino hacia el hotel es poco alumbrado. La comida es buena y las instalaciones en general muy lindas. La atención de Boris es genial.
4 nachten verbleven in januari 2023
Reactie van Boris Priego op 15 feb 2023
Gracis Aldo,Buscaremos la manera de ver como mejorar la iluminación del callejón. Esperemos recibirte nuevamente pronto. Un placer brindarte una buena atención.Saludos y excelente día!

10/10 – Uitstekend

Brian

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were in contact with manager Felix who provided shuttle transportation to the resort which we recommend. Boris, the manager of the property provided all of the maps and suggestions for store, markets, restaurants we needed to enjoy our stay. We had breakfast every morning that was delicious and our waiter Lalo was fantastic. The room was spacious clean and private. We look forward to stay there again on our next visit to PV. Plus we always had a rif=de available to wherever we wanted to explore.
Reactie van Boris Priego op 22 dec 2022
Hi Brian,Thank you for provide to us your feedback. We appreciate this and definitely we look forward to welcoming you back soon.Have a lovely evening,

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The setting is beautiful. The amenities are wonderful. The staff are top-notch.
5 nachten verbleven in november 2022
Reactie van Boris Priego op 13 dec 2022
Hi Matthew, Thank you for share your review. We are so glad to hear that you had a great time, we look forward to welcoming you back soon. Have a lovely afternoon,

8/10 – Goed

michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice large room 403
2 nachten verbleven in oktober 2022
Reactie van Boris Priego op 7 okt 2022
Thank you for share your experience!We look forward to welcoming you back soon,Have a lovely eveningGreetings from Puerto Vallarta.

10/10 – Uitstekend

scott douglas

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
After many visits to PV over the years, this was my first at Casa Cupula and it certainly won't be the last. The property is well-maintained and the rooms felt comfortable and unique, not at all cookie-cutter. The staff was incredible and called me by name. And the pool parties were fun, inclusive and diverse. loved it.
3 nachten verbleven in juli 2022
Reactie van Boris Priego - Hotel Manager op 19 jul 2022
Hi Scott, Thank you so much for share your experience. We look forward to welcoming you back soon! Greetings :D

4/10 – Matig

Brent

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service, voorzieningen
3 nachten verbleven in juni 2022
Reactie van Boris Priego - Hotel Manager op 21 jun 2022
Hi Brent, Thank you for share your review. Could you tell us the reason of your low rating for us? Thank you.

10/10 – Uitstekend

Calvin

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
The staff was extremely pleasant and always willing to assist or answer my questions. We are already planning to go back later this year!
3 nachten verbleven in april 2022
Reactie van Boris Priego Hotel Manager op 21 jun 2022
Thank you so much Calvin! Have a lovely evening!

10/10 – Uitstekend

Jay

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the atmosphere
2 nachten verbleven in maart 2022

8/10 – Goed

Matthew

4 nachten verbleven in december 2021

10/10 – Uitstekend

Mark

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Casa Cupula
Amazing property, away from the buzz of downtown but everything is within a 10 min walk, the return up the hill is a hike if you are not fit, but Uber is available
5 nachten verbleven in oktober 2021
Reactie van Boris Priego - Reservations Deparment op 4 nov 2021
Thank you for share your experience with us. We look forward to welcoming you back soon. Sunny Greetings from Puerto Vallarta.

10/10 – Uitstekend

PJ

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful, quirky boutique hotel with a friendly staff and queer vibe
4 nachten verbleven in september 2021
Reactie van Boris Priego - Reservations Manager op 4 nov 2021
Hi PJ, It is so nice to hear that you had a great experience with us. Thank you for shared your experience, Have a lovely afternoon, Sunny Greetings :D

6/10 – Redelijk

Antonio

Positief: Netheid, personeel en service
It's dated
2 nachten verbleven in september 2021
Reactie van Your friends at Casa Cupula op 19 sep 2021
Comments like this help no one as they are non specific and simply a slight. Perhaps this individual missed a massive pandemic in the last 18 months so, like every other hotel, we were forced to delay updates. Never fear, for this season we are renovating rooms 201, 202, the Penthouse and expanding the Pool Club. We will catch up soon!

8/10 – Goed

Nina

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
5 nachten verbleven in september 2021

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great stay
Spacious rooms, friendly staff, and walking distance to almost all LBGT nightlife. Definitely would come back!
2 nachten verbleven in september 2021
Reactie van Your friends at Casa Cupula op 19 sep 2021
We appreciate your comments

4/10 – Matig

Joseph

Positief: Netheid
Negatief: Comfort kamer
7 nachten verbleven in september 2021
Reactie van Your friends at Casa Cupula op 19 sep 2021
There is no context to issue a reply

10/10 – Uitstekend

Steven, Louisville

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Wonderful facility. Extremely friendly staff. The room was nice and comfortable.
4 nachten verbleven in september 2021
Reactie van Your friends at Casa Cupula op 19 sep 2021
We appreciate your comments.

10/10 – Uitstekend

Arturo, Pico Rivera

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2021

10/10 – Uitstekend

Andres

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
4 nachten verbleven in augustus 2021

10/10 – Uitstekend

Alvin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
5 nachten verbleven in juli 2021

10/10 – Uitstekend

Lord

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Perfect stay in town but away from hustle & bustle
Great location, friendly staff, great pool parties
3 nachten verbleven in mei 2021
Reactie van Boris Priego op 4 jun 2021
Thank you for your review! Looking forward to welcoming you back soon.

8/10 – Goed

Rafael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2021
Reactie van Boris Priego - Rooms Divison Manager op 25 mei 2021
Hi Rafael, Thank you for share your experience with us. We look forward to welcoming you back soon.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This is the perfect quaint LGBTQ-friendly hotel on a hillside overlooking the ocean in Puerto Vallarta. It is all the amenities - multiple pools and jacuzzis, including a club pool with restaurant and a rooftop infinity pool; full gym; full restaurant. Rooms are very comfy. Service is beyond outstanding - friendly, fast, courteous. Ubers are cheap. Also walkable to beach, but uphill walk on return.
5 nachten verbleven in april 2021
Reactie van Boris Priego op 8 mei 2021
Thank you for share your experience with us. We look forward to welcoming you back soon.

6/10 – Redelijk

Geverifieerde reiziger

Positief: Personeel en service, voorzieningen
Negatief: Staat van de accommodatie en faciliteiten
4 nachten verbleven in april 2021
Reactie van Boris Priego op 8 mei 2021
Thank you for share your review with us. If you could explain to us a little bit more the rate you gave us it will be great so we can work on it. Have a great afternoon,

10/10 – Uitstekend

Geverifieerde reiziger

4 nachten verbleven in januari 2021
Reactie van Boris Priego- Sales and Reservations Manager op 12 mrt 2021
Thank you for share your review with us. We look forward to welcoming you back soon.

10/10 – Uitstekend

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great views and staff
This is a great little gay resort, about a 6 minute walk downhill to the bars and beaches of Zona Romantica and a quick ride up the hill. It is set into the hillside, so there's great views - and also stairs to get to places. The pools are well-maintained. Other guests were sociable. Hotel staff were professional and friendly. On-site spa and restaurant for those days you don't want to go anywhere.
4 nachten verbleven in december 2020
Reactie van Boris Priego op 2 jan 2021
Hi Andrew, Thank you for choosing Casa Cupula. We appreciate your review and we look forward to welcoming you back soon. Have a great afternoon, Sunny Greetings from Puerto Vallarta

10/10 – Uitstekend

DOUGLAS, Phoenix

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location and wonderfully large rooms .........................................
6 nachten verbleven in december 2020
Reactie van Boris Priego op 17 dec 2020
Hi Douglas, Thank you for share your review and experience with us and more because you had a great time here. We look forward to welcoming you back soon, Have a great afternoon Sunny Greetings from Puerto Vallarta

10/10 – Uitstekend

DAVID

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great!
Truly a remarkable place. Not just a hotel, but a resort. Perfect for the single man or couple to enjoy Puerto Vallarta. The staff definitely goes out of their way to make you feel like you are in your own home
1 nacht verbleven in december 2020
Reactie van Boris Priego op 15 dec 2020
Hi David, Thank you for share your experience with us. We appreciate your review and we look forward to welcoming you back. Greetings from Puerto Vallarta.

10/10 – Uitstekend

Geverifieerde reiziger

3 nachten verbleven in december 2020
Reactie van Boris Priego. op 15 dec 2020
Thank you so much for share your experience with us. We appreciate your review and we look forward to welcoming you back soon. Greetings from Puerto Vallarta.

10/10 – Uitstekend

Jameson, Austin, TX

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The Casa Cupula Boutique Hotel was a great spot for my recent trip to Puerto Vallerta. The hotel is in a prime location - walkable to numerous restaurants, bars, shops and more. The hotel is tucked away up a steep hill, but the views make the short hike (5 min. max) worth it! The room was well-maintained, very spacious and cleaned every day. The staff here is incredibly friendly, attentive and helpful. They provided me with local info and assisted with restaurant reservations and rides. They offer complimentary rides to places within the area - saving me money and time. Casa Cupula is a smaller property with limited rooms which makes for a quieter escape - all while being in the heart of the city. I recommend Casa Cupula to others and would absolutely stay there again.
4 nachten verbleven in november 2020
Reactie van Boris Priego. op 11 dec 2020
Hi Jameson, It was so nice to meet you. Thank you for share your experience with us. We look forward to welcoming you back soon. Sunny Greetings from Puerto Vallarta

8/10 – Goed

Geverifieerde reiziger

2 nachten verbleven in november 2020
Reactie van Boris Priego op 11 dec 2020
Thank you for share your experience. Have a great afternoon, Sunny Greetings from Puerto Vallarta

2/10 – Ontzettend slecht

Sam

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
not for me
Definitely not worth the money, AC didn’t work and was very outdated. I obviously did realize it’s LGBT. I’m not gay and obviously didn’t fit.
1 nacht verbleven in augustus 2020
Reactie van Boris Priego - Sales and Reservations Manager op 14 aug 2020
Hi Sam, Thank you for share your experience with us. We always mention that we are an LGBT boutique hotel but all people that are friend of the community are welcome here too. Regarding the A/C is not an old one, actually is a new A/C. We do not have any outdated A/C in the property and also they are in our pictures. In any we appreciate your review.

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location is great! The staff are really nice! I really had a great stay at this hotel.
2 nachten verbleven in april 2020
Reactie van Boris Priego op 17 apr 2020
Thank you so much for share your experience! Have a great afternoon and stay safe!

10/10 – Uitstekend

Scott

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2020
Reactie van Boris Priego op 30 jan 2020
Hi Scott! Thank you!

8/10 – Goed

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
The property is a little oasis away from all of the hustle and bustle of Los Muertos Beach. The facility itself is very nice. The restaurant needs to work on the buffet service more. The stairs are everywhere so you will definitely will get a leg workout every day.
3 nachten verbleven in december 2019
Reactie van Boris Priego - Sales and Reservations Manager op 27 dec 2019
Hello! Thank you for sharing your experience with us. We appreciate your review and we´ll share them with Bistro Teresa Restaurant. Have a great afternoon, Sunny Greetings from Puerto Vallarta.

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The staff is great, very accommodating, it’s a bit of a trek to get too, so if you want to chill at the hotel, it’s great, but not walkable, lucky everything is a short tax ride away. Our room was recently remodeled and we loved it!
4 nachten verbleven in december 2019
Reactie van Boris Priego op 7 dec 2019
Hi, Thank you for share your experience with us. We loved to hear that you had a great experience with us. We are working in make easier for our guest the access into the property, however in the meantime we are providing the shuttle service from the hotel to Olas Altas and places near by without additional cost from 10:00am - 7:00pm. Check with our concierge and reception restrictions about this service. If you have any question or need any additional information, please do not hesitate to get in contact with us. Have a great weekend!

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the scenery from the room and the concierge was friendly. One downside was connection of Internet.
3 nachten verbleven in november 2019
Reactie van Gustavo - Operations Manager op 3 dec 2019
Hola Thank you for your amazing feedback. We are working on a new system to update our Internet, your feedback it´s always very important. We Look Forward to welcoming you back.

10/10 – Uitstekend

Geverifieerde reiziger

5 nachten verbleven in november 2019
Reactie van Boris Priego - Sales and Reservations Manager op 27 nov 2019
Hi! Thank you for share your experience with us. We look forward to welcoming you back soon. Have a Happy Thanksgiving! Sunny Greetings from Puerto Vallarta-

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Negatief: Personeel en service
The place was great and the infinity pool had an amazing view. The downside of the property was that it was intense cardio just going up and down all the stairs.
3 nachten verbleven in november 2019
Reactie van Boris Priego op 13 nov 2019
Hi, Thank you for share your experience with us. At Casa Cupula we always mention that we are located in a small hill and there are some stairs to access into the property. We also provide during certainly times one way transportation from the hotel into the romantic zone or malecon without extra cost when we have our SUV available. Taxi service and Uber is another option that people could use in order to get back into the hotel or when our transportation service is not available. Have a great afternoon, Greetings from Puerto Vallarta.

10/10 – Uitstekend

Jari

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
What a luxury experience in reasonable price.
Excellent
5 nachten verbleven in oktober 2019
Reactie van Boris Priego - Sales and Reservations Manager op 14 okt 2019
Hi Jari, Thank you for share your experience with us. We look forward to welcoming you soon again to Casa Cupula! Sunny Greetings from Puerto Vallarta

10/10 – Uitstekend

Erik, Miami, fl

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is a small boutique hotel for the LGBTQ community. Service is great, as it is gay owned and operated. The staff is super friendly and do everything possible to make you feel at home or visiting friends.
4 nachten verbleven in september 2019
Reactie van Gustavo - Operations Manager op 3 dec 2019
Hola Erik, Thank you very much for your feedback, we are very happy that you enjoyed your experience with us, we look forward to welcoming you back soon.