Is Zel Punta Cana – All Inclusive voorzien van een zwembad?

Ja, deze accommodatie heeft 2 buitenzwembaden. Het zwembad is geopend van 09.00 uur tot 18.00 uur.

Hoeveel kost een verblijf bij Zel Punta Cana – All Inclusive?

Vandaag, 13 aug. 2025, kost een verblijf bij Zel Punta Cana – All Inclusive van één nacht voor twee volwassenen op 17 aug. 2025 min. € 318,61, inclusief belastingen en toeslagen. Deze prijs is gebaseerd op de laagste gevonden prijs per nacht in de afgelopen 24 uur voor verblijven in de komende 30 dagen. Prijzen kunnen wijzigen. Kies je datums voor meer accurate prijzen.

Zijn huisdieren welkom bij Zel Punta Cana – All Inclusive?

Ja, bij deze accommodatie zijn honden toegestaan (maximaal 2 in totaal). Er geldt een toeslag van DOP 3150 per huisdier, per nacht.

Wat kost het om bij Zel Punta Cana – All Inclusive te parkeren?

Deze accommodatie biedt parkeerplaatsen.

Hoe laat kan ik inchecken bij Zel Punta Cana – All Inclusive?

Je kunt inchecken vanaf: 15.00 uur; je kunt inchecken tot: op elk moment.

Tot hoe laat kan ik bij Zel Punta Cana – All Inclusive uitchecken?

Je dient uiterlijk om 12.00 uur uit te checken.

Biedt Zel Punta Cana – All Inclusive all-inclusive voordelen?

Sommige tarieven van deze accommodatie zijn all-inclusive.

Waar ligt Zel Punta Cana – All Inclusive?

Deze luxe accommodatie ligt in Bávaro, op 1 km van Golf- en countryclub Cocotal en binnen 5 km afstand van Strand van Los Corales en Playa El Cortecito. Ook Playa Bávaro en Centrum van Punta Cana liggen binnen 10 km afstand.

Recensies, deals en foto's van Zel Punta Cana – All Inclusive, 2025 ― Expedia.nl

8/10 – Goed

Kiah

Reisde met partner

10 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Great property with beautiful pools and places to eat. Loved the quietness and wellness portion of it. Service was a little slow at most times though.

4 nachten verbleven in augustus 2025

6/10 – Redelijk

Hayley Jane

Reisde met partner

8 aug 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Personeel en service

This is a beautiful property and it appeared to be a great location to celebrate our wedding anniversary. However, there were a few issues that really let it down for us. The check in process was really unorganized and took far too long since we were encouraged to take a tour of some other rooms in consideration of an upgrade (conveniently our allocated room only had twin beds and there were no other king beds available). Long story short everything seems so unorganized as though the left hand doesn’t know what the right hand is doing. Excluding a small handful of individuals the customer service from staff was lacking in warmth and friendliness and there was a vibe that they didn’t enjoy working there. Too many disappointments to list here so I don’t think we’d go back to this resort.

4 nachten verbleven in juli 2025

10/10 – Uitstekend

Michel

Reisde met een groep, Reisde met familie

7 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Pool service

8 nachten verbleven in juli 2025

6/10 – Redelijk

Joanne

Reisde met partner

7 aug 2025

Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

9 nachten verbleven in juli 2025

6/10 – Redelijk

sherryann

7 aug 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Personeel en service

Ok let me start with the entrance and greeting it was beautiful, the girl we met at front desk made us feel welcome ,,,,, we were assigned a concierge his name is eliz what you can’t see

3 nachten verbleven in juli 2025

6/10 – Redelijk

Carla

Reisde met familie

6 aug 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Personeel en service, voorzieningen

Estuve una queja !! Pero quiero poner muy claro el trato de Yajaira la chica que trabaja en el café !! Una persona con pésimo servicio al cliente ! Arrogante ! Muy mal carate ! Cuando hable sobre el trato de ella ! Nos trato peor ! Hablé con la encargada Laura y creo que a llamarle a la atención nos trató pésimo ! Incluso otras persona alrededor daban la queja de lo mal que trataban!! No vuelvo por persona como ella !!!

3 nachten verbleven in augustus 2025

10/10 – Uitstekend

Sara

Reisde met familie

4 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Our room was spacious and comfortable! All of the villas were close to everything, it was very walkable. And there were plenty of food options to choose from each day. The food was great and the staff were very friendly and accommodating. I’d highly recommend this resort and we will definitely be back!

3 nachten verbleven in juli 2025

8/10 – Goed

torstein ulrich

Reisde met familie

4 aug 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

The bartenders are nonexistent. There is no nightlife and it is a great place to get away if you want no noise.

7 nachten verbleven in juli 2025

8/10 – Goed

Leonardo

Reisde met familie

3 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Relaxing

3 nachten verbleven in juli 2025

4/10 – Matig

Monica

Reisde met familie en kleine kinderen

3 aug 2025

Positief: Netheid

Negatief: Personeel en service

Resort needs alot of work when it comes to customer service. It toom us 3 hrs. To check in and we couldnt seem to get much help. You are assigned a concierge and we seen him the first 20 mins and never again. The food was not good..usually cold and there was not very many options. Resort was quiet and clean. Unfortunately, i would not visit this resort again.

2 nachten verbleven in juli 2025

4/10 – Matig

Eric

Reisde met partner

2 aug 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Negatief: Personeel en service, voorzieningen

We had high hopes for our vacation at ZEL Punta Cana, but unfortunately, the experience didn’t live up to expectations. While the resort itself is visually stunning — the grounds are beautiful, and the rooms are modern, clean, and very well-designed — everything else fell short, especially for a place marketed as a luxury all-inclusive. The buffet food was consistently cold and unappetizing. Every meal we had there lacked flavor and freshness. It honestly felt like food was being left out too long without proper temperature control. To make matters worse, there was very little variety for children, which made mealtimes even more difficult for families. The drinks were also disappointing — most tasted extremely watered down. Whether at the pool, bar, or restaurant, the quality was not what you’d expect from a resort of this level. Our biggest issue was with the concierge service, or rather the complete lack of it. Our concierge never introduced himself, never reached out, and never followed up. As a result, we were unable to make any dinner reservations at the specialty restaurants. We were forced to leave the resort and pay for dinner 3 out of the 5 nights, costing us nearly $500 — a major inconvenience and an unexpected expense at an “all-inclusive” resort. We reported our concerns to the front desk and staff several times, but our complaints were never addressed. There was no follow-up, no solution, and no accountability. What’s worse is that, after speaking with other

5 nachten verbleven in juli 2025

10/10 – Uitstekend

anastasia

Reisde met partner

2 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

We stayed at ZEL Punta Cana for our anniversary and had a truly beautiful experience. The resort is stunning—lush, tropical, clean, and filled with charming walking paths and photo-worthy spots. The rooms were spacious, spotless, and beautifully designed. It felt like a home away from home. The staff were warm and welcoming—special thanks to Eliezer (concierge), Rafelito, Angelisa (buffet hostess), Yajaira (the sweetest barista who made the best iced lattes), Mateo (full of beachside energy), and Rudy for amazing service. Their kindness made our trip unforgettable. The food was great overall. We loved the poolside and beach restaurants for lunch—so fresh and flavorful. The buffet offered yummy salads, pizza, and daily breakfast with omelets, fruit, and pastries. À la carte and hibachi dinners were delicious, and drinks from the bars were always well made. A few small hiccups like housekeeping delays and tech issues with QR menus didn’t take away from how much we enjoyed our time here. If you visit, come prepared with personal essentials just in case—pharmacy prices can be high. ZEL has such a cozy, boutique feel. We left feeling relaxed, cared for, and already planning our return.

5 nachten verbleven in juli 2025

10/10 – Uitstekend

Ian

Reisde met familie

1 aug 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Beautiful property, excellent service and great food.

7 nachten verbleven in juli 2025

10/10 – Uitstekend

ESMERALDA

Reisde met familie

31 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Excelente en todos sus aspectos! Las personas muy serviciales!

3 nachten verbleven in juli 2025

10/10 – Uitstekend

Jennifer

Reisde met familie

30 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Very cozy hotel, staff is great its very zen. Wouldn’t recommend for families more relaxing for adults

2 nachten verbleven in juli 2025

6/10 – Redelijk

Elizabeth

Reisde met familie

30 jul 2025

Positief: Netheid, staat van de accommodatie en faciliteiten

Nice hotel that is better for adults than for a family.

1 nacht verbleven in juli 2025

10/10 – Uitstekend

Gonzalo

Reisde met partner

29 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Had a great time at Zel Punta Cana. Staff, food and service was excellent.

5 nachten verbleven in juli 2025

8/10 – Goed

Facundo

Reisde met familie

28 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

check-in needs to improve

2 nachten verbleven in juli 2025

8/10 – Goed

Camila Papini

Reisde met partner

28 jul 2025

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten

Pros: Beautiful property and grounds. Decent food, better than other all-inclusive resorts we have visited. It was perfect for a weekend getaway. Cons: There is a strange system in place that involves an assigned “butler” who is supposed to handle everything for you. However, we had multiple issues that were not handled properly and there is no clear chain of command to have problems addressed. Some examples include our room not being ready by 3pm check-in time, dinner reservations not confirmed, room service not delivered. Most employees seemed eager to please but better training in customer service would be helpful.

3 nachten verbleven in juli 2025

10/10 – Uitstekend

Diana

Reisde met partner

28 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Excelente

2 nachten verbleven in juli 2025

10/10 – Uitstekend

Jessica

Reisde met partner

27 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Zel is beautiful and looks just as pictured. The staff were so accommodating and kind. Food was good. Room was wonderful. Wished we could have gotten that swim up upgrade from Expedia, but they were out. Would def come again.

4 nachten verbleven in juli 2025

6/10 – Redelijk

Joseph Frank

Reisde met familie

26 jul 2025

Positief: Voorzieningen, staat van de accommodatie en faciliteiten

Our family of four stayed at this hotel in the past when it was under different ownership. We saw many advertisements and thought we would give it a try. We had reserved a two bedroom swimup suite but when we arrived they said that they couldn't give us that kind of room until the next day. I mean, if you reserve this kind of room ahead of time it should be ready upon check in. So they gave us two rooms with one bedroom swim up suite that didn't connect. It was a little tough but we made it work. The next day housekeeping didn't come to the room so we had to ask for towels and our bed wasn't made. Everytime you asked for a hand towel they never had. The service at the breakfast and lunch buffet wasn't the best, you would have to ask repeatedly for water which seemed like a "big ask" sometimes. The food is mediocre at best. We would venture out to the beach during the mornings after breakfast and there was no help setting up chairs. We've been to so many resorts and they usually have someone to assist you in getting towels, chair setup, etc. The beach had a lot of seaweed too. The Beach restaurant was also mediocre. Service not good and food not good. The nighttime restaurants were ok but they had a better crew of people working them. All in all, our family tried to make the best of it. For the amount we paid for this trip we don't feel that we got what we wanted in a vacation. It's a beautiful resort (landscape wise) but sadly we won't be back.

5 nachten verbleven in juli 2025

10/10 – Uitstekend

Tsvetomir

Reisde met familie

26 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

It’s a great place for quiet getaway. Great food, nice pool area, activities, great stuff. The beach is 10 min walking distance, cart transportation is available. Large suits with a lot of amenities.

4 nachten verbleven in juli 2025

10/10 – Uitstekend

Hayley Marie

Reisde met partner

25 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

Best vacation ever!

6 nachten verbleven in juli 2025

10/10 – Uitstekend

Calin

Reisde met familie en kleine kinderen

25 jul 2025

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten

The property very quiet and the workers very friendly the beach area beautiful only inconvenience was the lack of food choices and they have only 2 restaurants buffet is very small and every day same food the hotel layout is setup nice overall we had a good experience.

7 nachten verbleven in juli 2025

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