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Beoordelingen van Put in Bay Victory Station Hotel

2 out of 5
Put in Bay Victory Station Hotel
489 Catawba Ave, Put-in-Bay, OH

Beoordelingen

8,0

Zeer goed

Gastenscore: 10 - Uitstekend. 57 van 154 beoordelingen" "
Gastenscore: 8 - Goed. 49 van 154 beoordelingen" "
Gastenscore: 6 - Redelijk. 30 van 154 beoordelingen" "
Gastenscore: 4 - Matig. 12 van 154 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 6 van 154 beoordelingen" "

8,2/10

Netheid

8,0/10

Personeel en service

7,0/10

Voorzieningen

8,2/10

Staat van de accommodatie en faciliteiten

7,4/10

Milieuvriendelijkheid

Beoordelingen

6/10 – Redelijk

Astrid, Oakville

Reisde met partner
Positief: Personeel en service
The pool was not close, no coffee maker in the room, the WiFi didn’t work (staff gave us a different network though which worked) and the walls were pretty patched up. Walls are thin, we woke up from the noise of a couple fighting loudly.
1 nacht verbleven in mei 2024

8/10 – Goed

Duane

Reisde met partner
Positief: Personeel en service
Very quiet. Good location.
2 nachten verbleven in september 2023

6/10 – Redelijk

Larry

Reisde met partner
Negatief: Personeel en service, voorzieningen
It was ok, nothing special, no one to greet you for check in or say good bye for check out, everything done over the phone. no one to ask questions for help, had no where to park golf cart. 1 light burned out, 2 people in room only one chair to sit on.It was just ok.
1 nacht verbleven in september 2023

6/10 – Redelijk

Ty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Limited Wi-Fi
Limited Wi-Fi
3 nachten verbleven in augustus 2023
Reactie van pibbelly op 1 sep 2023
Thank you for reviewing our stay

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
Tight Quarters
The floor was filthy, and the room was very small.
3 nachten verbleven in juli 2023
Reactie van pibkelly op 12 aug 2023
I will look into the floor issue.

8/10 – Goed

Nicole

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to everything
1 nacht verbleven in juli 2023
Reactie van pibkelly op 12 aug 2023
Thank you for the great rating and staying with us

6/10 – Redelijk

Marina

1 nacht verbleven in juli 2023
Reactie van pibkelly op 12 aug 2023
thank you for staying with us.

4/10 – Matig

Geverifieerde reiziger

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
disappointing that we arrived at 5:10 pm and the office was closed....we had to stand out side in the pouring rain to call to get into our room and them to find there was no power. Other places near by had power so not sure what was going on. Mattress's are terrible. You will roll right off the side of the bed.
2 nachten verbleven in juli 2023
Reactie van pibkelly op 12 aug 2023
sorry the island is fed by 3 power lines under the lake from the mainland so if one them goes that area of the island is effected. We closed the office since it did not have power to check people in and our other location which is on the door did to help guests.

8/10 – Goed

Henry

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Rearrang the rooms
Rooms could’ve been cleaner bed too close to the air conditioner the person on the outside froze then heated, frozen and heated
2 nachten verbleven in juli 2023
Reactie van pibkelly op 17 jul 2023
Thank you for the feedback we will look into this.

8/10 – Goed

Anthony

3 nachten verbleven in juli 2023
Reactie van pibkelly op 12 aug 2023
Thank you for staying with us and the nice rating

8/10 – Goed

Kirk

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great location for downtown pib
2 nachten verbleven in juli 2023
Reactie van pibkelly op 15 jul 2023
Thank you Kirk. Please come again

10/10 – Uitstekend

Mark

Reisde met partner
Positief: Netheid
This is a review about bot making it. My flights were delayed and I didnt get there to use my booking. The hotel checked in with me daily. They held my reservation for the trip because I asked them to just in case i got there quicker They kept me informed on how to get checked in and they were beyond friendly. The way the handled it put me at ease when they could have added to the stress. I appreciate all the effort they put into a non visit. Thank You Mark Skorvanik
2 nachten verbleven in juni 2023
Reactie van pibkelly op 2 jul 2023
Glad we could help and that you enjoyed your stay.

6/10 – Redelijk

Meghan

Positief: Netheid
Not bad for short stay
Great location. able to walk to all the hot spots.. rooms were clean. Beds not that comfortable, doable for 2 nights. Cable was awful, only had one channel and in came in and out. Internet signal poor, couldn’t use for iPad/phone.
2 nachten verbleven in juni 2023
Reactie van pibkelly op 2 jul 2023
Thank you for staying with us. Again we are sorry about cable and internet some things are out of control.

6/10 – Redelijk

Todd

1 nacht verbleven in juni 2023
Reactie van pibkelly op 15 jul 2023
Hope everyone enjoyed the island

10/10 – Uitstekend

Ty

3 nachten verbleven in augustus 2022
Reactie van pibkelly op 8 okt 2022
Thank you for the great rating! Hope you come again.

10/10 – Uitstekend

morgan

Reisde met familie
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great location!! Mattresses are very old but we were able to get in early and enjoyed our weekend!
2 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 sep 2022
Thank you for the great review and rating. Please come again.

10/10 – Uitstekend

Steven

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Door to the room didn’t close all the way which made it very noisy trying to sleep, it sounds like people in room next to us were in the same room, beds were very uncomfortable
2 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 sep 2022
Thank you for the great rating. We are sorry to hear you had issues with the door. Please come again.

6/10 – Redelijk

Jane

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten
Wanted to watch baseball in the evening but tv was not working. They said it would be repaired the day we left. Also, pool was at another hotel and there was no coffee machine in room. You had to wait until attendant opened up at 9am to get coffee downstairs in office.
2 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 sep 2022
Unfortunately the TV company is on the mainland which is why we can't get things repaired without an appointment scheduled. As far as the coffee pots, the tile floors make it difficult to keep with replacement.

2/10 – Ontzettend slecht

Robert

Reisde met familie
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Expedia failed miserably, we arrived at the hotel and they had absolutely no record of my reservation even after I showed them emails and text messages from Expedia along with confirmation number, very, very annoying. For future, I think I will just book directly with the hotels
2 nachten verbleven in augustus 2022

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 sep 2022
Thank you for the great review and rating. Please come again.

10/10 – Uitstekend

Therese

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Not a bad little place to stay. We weren’t there a lot. We were out and about in town. So it was perfect for what we used it for. Very close to downtown but quiet enough to sleep. We’ll be back.
3 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 aug 2022
Thank you for the great review and rating. Please come again.

6/10 – Redelijk

sue

Reisde met familie
Negatief: Voorzieningen
Good location however the pictures on the website made it look as if they had a pool but the pool was a few blocks away. The room was very small which was just okay. The room was not the cleanest..there was a used Q-tip under one of the beds. The beds were awful. I booked here because of the pictures but was disappointed. I could have stayed at a less expensive hotel and had the same experience.
2 nachten verbleven in augustus 2022
Reactie van pibkelly op 13 aug 2022
The pictures of the pool were posted by other customers, we do have it explained on our website that the pool is located at the Commodore. I will check the beds and speak with the housekeeper about your other comments.

10/10 – Uitstekend

Stacy

Reisde met een groep
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very clean
1 nacht verbleven in augustus 2022
Reactie van pibkelly op 13 aug 2022
Thank you for the great rating and review

2/10 – Ontzettend slecht

Anna

Reisde met een groep
Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in juli 2022
Reactie van pibkelly op 13 aug 2022
Not sure why you rated us a 1 when the guest before you gave us a 10. I checked over the room and there does not seem to be an issue

10/10 – Uitstekend

Mark

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van pibkelly op 13 aug 2022
Thank you for the great rating!!

10/10 – Uitstekend

DENISE A

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location was great! Staff was friendly. Rooms were a little dark.
3 nachten verbleven in juli 2022
Reactie van pibkelly op 13 aug 2022
Thank you for reviewing our location

8/10 – Goed

Scott

1 nacht verbleven in juli 2022

6/10 – Redelijk

Debrah

Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
The hotel was convenient to restaurants and the harbor, but to be honest that was all I can recommend. The bed was so uncomfortable we were unable to sleep.
1 nacht verbleven in juli 2022
Reactie van pibkelly op 13 aug 2022
Thank you for letting us know about the bed, we will look into it.

10/10 – Uitstekend

Margaret

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van pibkelly op 25 jul 2022
Thank you for the great rating

8/10 – Goed

Nate

Positief: Netheid, comfort kamer
Negatief: Personeel en service
1 nacht verbleven in juli 2022
Reactie van pibkelly op 25 jul 2022
Thank you for rating our location

4/10 – Matig

Anthony

Reisde met familie
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very dirty. Blood on counter, lamp. Dead bedbugs under bed. Mayflies in room. Dust on counters. Bed was the most uncomfortable bed we have stayed in. Actually hurt my wife's back. Very tiny and with the furniture and our bags, very little room to move around. No one was available onsite to help us check in. I had to call a number to check into the property as the person who was on site left for the day (5:30 PM) Only good things were it was quiet and convenient.
2 nachten verbleven in juli 2022
Reactie van pibkelly op 25 jul 2022
I am sorry you had a bad experience, most of our guests are very pleased with our rooms. We have reviewed the problem areas with our staff so this does not happen again.

10/10 – Uitstekend

Ronald

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in juli 2022

8/10 – Goed

Kaylen

Reisde met een groep
Positief: Personeel en service, staat van de accommodatie en faciliteiten
A fun and easy place to stay when wanting to be close to the events downtown in Put In Bay!
3 nachten verbleven in juli 2022
Reactie van pibkelly op 25 jul 2022
Thank you for review our location. Glad you enjoyed your stay.

8/10 – Goed

Ginger

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Negatief: Voorzieningen
Pool was at different location. Clean, nice.
2 nachten verbleven in juni 2022
Reactie van pibkelly op 25 jul 2022
Thank you for reviewing our location. Please come again.

4/10 – Matig

Linda

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Not a good time
Not good lighting, only lamps. No where to put things like your drink or snacks unless you use the 1 nightstand. Extremely noisy. Understandable that people will be partying but not until 5:30 in the morning both nights that we were there. No coffee maker or anywhere close to get a cup of coffee
2 nachten verbleven in juni 2022
Reactie van pibkelly op 1 jul 2022
We do have security that makes rounds between a few different business, sorry this missed the time when the people were loud. I will make a note of this. The coffee does arrive at 8:30 daily by the office. With the floors being tiled the urns kept getting broken.

8/10 – Goed

Jim

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We had a great stay at Victory Station. The hotel is clean, nice, and super convenient to downtown. Our only hangup were some noisy neighbors on the last night that kept us up til 5AM. Totally understand that's just the odds you play at hotels in party towns. Still, since there's no overnight staff on site, we were a little bit powerless in that situation. Overall, we'd stay again and recommend.
2 nachten verbleven in juni 2022
Reactie van pibkelly op 1 jul 2022
Sorry to hear about the last night. We do have security that make rounds between a few businesses and must have missed them when they were loud. I will make a note of this.

10/10 – Uitstekend

Lynn

Reisde met een groep
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Courtesy call letting us know room was ready was a pleasant surprise! Room was exactly as advertised. Coffee in morning appreciated. Front desk receptionist was friendly and accommodating. ❤️❤️
2 nachten verbleven in juni 2022
Reactie van pibkelly op 10 jun 2022
Thank you for the great review.

6/10 – Redelijk

Kelly

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Stacey

Reisde met een groep
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Great stay!
We had a great stay at Victory Station. At PIB, it’s all about the location and the location of victory station is absolutely perfect. The beds weren’t super comfy, but I rarely expect that at hotels. We will definitely come back!
2 nachten verbleven in juni 2022
Reactie van pibkelly op 10 jun 2022
Thank you for the review

10/10 – Uitstekend

Linda

1 nacht verbleven in mei 2022
Reactie van pibkelly op 30 mei 2022
Thank you for staying with us and the great review!! Hope to see you again soon.

4/10 – Matig

Melissa

Positief: Staat van de accommodatie en faciliteiten
Negatief: Netheid, personeel en service en voorzieningen
1 nacht verbleven in mei 2022

4/10 – Matig

Diane

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Terribly Disappointed
We were looking forward to staying here because of the great reviews and location. However, the floor was dirty I went thru 2 pairs of ankle socks that got black from walking on the floor. The bed was awful, no where near comfortable at all. The Staff stated the floors had been mopped, I showed them my socks so they mopped the floor again. My husband thinks the walls are paper thin as we heard whomever upstairs thru the whole night. We will definitely not stay there again.
2 nachten verbleven in mei 2022
Reactie van pibkelly op 18 mei 2022
Sorry you did not enjoy your stay, hopefully you find better lodging in the future.

8/10 – Goed

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Mattress was very uncomfortable
1 nacht verbleven in mei 2022
Reactie van pibkelly op 10 mei 2022
We will look into this.

10/10 – Uitstekend

Jordan

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
It was very nice, close to everything! Perfect
2 nachten verbleven in september 2021

6/10 – Redelijk

Richard

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Thought the room was very adequate. Like the wood lime tile floor. The furnature was ok. Parking for the golf cart was a bit of an issue. NO COFFEE POT in the room.
3 nachten verbleven in september 2021

6/10 – Redelijk

Sharalee

Positief: Netheid, personeel en service
Negatief: Comfort kamer
Too expensive and very small
Put-in-Bay is always a good time, this was my first time staying at Victory Station, it will also be my last. The office is not open on site very often, our room was small that for the price we paid it was way less than expected. The web site advertised off site access to a heated pool, regular pool, cabanas, and also showed pictures of patio sets by the rooms, not true. We had of site access to one freezing pool and we would have had to pay extra for use of the cabanas on top of the already paid $241.00 resort fee. Very close to downtown though. But also the room itself was very small, very few channels on TV, no working space which i needed because we're stayed a week. If you are only staying one or two nights this might be worth it but it is very expensive compared to similar accommodations on the island. I would not recommend
6 nachten verbleven in september 2021

4/10 – Matig

Wendy

Reisde met familie
Positief: Netheid
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Unfriendly staff and check-in process. Paper thin walls and shabby bed, linens and pillows. The TV was spotty and a blue screen constantly on and the wifi would go in and out Constantly. Not at all worth the price, there are several other properties well more worth the stay.
2 nachten verbleven in augustus 2021

8/10 – Goed

Travis

1 nacht verbleven in augustus 2021

8/10 – Goed

Jeffrey

Reisde met een groep
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in augustus 2021

4/10 – Matig

Geverifieerde reiziger

Reisde met partner
Negatief: Personeel en service, voorzieningen
Only thing going for it is on the island close to where all the "action" is.
2 nachten verbleven in juli 2021