Outdoor pool

Reviews of Hotel Ricardos

2 out of 5
Hotel Ricardos
Porfírio Diaz esquina Ignacio Zaragoza, Ezequiel Montes, QUE

Reviews

7.0

Good

Rating 10 - Excellent. 11 out of 36 reviews" "
Rating 8 - Good. 8 out of 36 reviews" "
Rating 6 - Okay. 6 out of 36 reviews" "
Rating 4 - Poor. 7 out of 36 reviews" "
Rating 2 - Terrible. 4 out of 36 reviews" "

7.4/10

Cleanliness

7.4/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Jaime Enrique

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I made this reservation for my father while he was on a travel, everything was nice, great view and excelent atention where his words , we have cero issues ussing the app , check in , check out
Stayed 1 night in Aug 2022

2/10 Terrible

Victor M

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
BAIT AND SWITCH
Terrible, gave me a "bait and switch". I reserved with Hotels.com for a standard room for $752 pesos/night. When I got there they told me there was no more standard rooms and gave me a King for $1,000 pesos. City was a super crouded, couldn't look around for another hotel. So, I bargained down to $900 pesos. He INSISTED ON CASH !!! No check-in no registration. I HAD A RESERVATION FOR $752 PESOS !! Room had no telefone, no outlets near bed, ceiling lights were not working.
Stayed 1 night in Nov 2021

10/10 Excellent

Thomas

Very cool
Stayed 1 night in May 2024

10/10 Excellent

Guillermo

Liked: Cleanliness, staff & service, property conditions & facilities
Muy bueno
Stayed 3 nights in Mar 2024

8/10 Good

Alan

Travelled with partner, Travelled with group
Liked: Cleanliness, amenities, property conditions & facilities
Muy buena opción para pasar un fin en familia o amigos. Muy céntrico de todos los restaurantes del pueblo de Bernal. Muy accesible en cuanto a precio.
Stayed 2 nights in Mar 2024

10/10 Excellent

genesis del rosario

Stayed 1 night in Mar 2024

2/10 Terrible

Andrea

Stayed 1 night in Oct 2023

6/10 Okay

Andrea

Business traveller, Travelled with group
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo malo: la habitación estaba muy sucia, habían muchos bichos muertos en el piso, un moco en la pared, la regadera en mal estado, las sábanas y cobijas estaban sucias. Lo bueno: la vista es muy bonita, la señora es amable, sí hay internet y agua caliente, está muy cerca del centro de Peña.
Stayed 1 night in Oct 2023

10/10 Excellent

Pedro

Travelled with partner, Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo me gusto y lo único que les pediría es que la televisión sí tenga buena señal
Stayed 1 night in Aug 2023

6/10 Okay

Francisco Javier

Stayed 3 nights in Jul 2023

2/10 Terrible

Juana Yolanda

Travelled with partner
La ubicación perfecta, pero creo que su publicidad es engañosa. Se anuncian hotel con alberca - que es lo que buscabamos - y la alberca está en otro sitio distinto al del hotel, lo cual hizo imposible usarla. Además, de que deja mucho que desear el área donde está ubicada.
Stayed 1 night in Jul 2023

10/10 Excellent

Fernando

Travelled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
PEGADITA AL CENTRO, UNA EXCELENTE OPCION DE HOSPEDAJE
Stayed 1 night in Jun 2023

4/10 Poor

Hipolito

Travelled with group
Disliked: Cleanliness, amenities, property conditions & facilities
Regadera con salida de agua baja, TV control remoto NOK
Stayed 1 night in May 2023

4/10 Poor

Álvaro

Travelled with family
Disliked: Staff & service, room comfort
Opinión de la estancia.
No quede satisfecho ya que los colchones y almohadas de las camas un poco incómodas ( duras), no hay servicios.
Stayed 1 night in May 2023

10/10 Excellent

Gabriela

Stayed 1 night in Apr 2023

10/10 Excellent

Diana Gabriela Flores

Travelled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
La cercanía con el centro.
Stayed 1 night in Oct 2022

8/10 Good

Rocha

Travelled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2022

6/10 Okay

Sonia

Travelled with family
Liked: Cleanliness, property conditions & facilities
No había agua caliente y confusión en la reserva de la habitacion
Stayed 1 night in Sep 2022

6/10 Okay

Ricardo

Travelled with family
No habia wifi, en el baño faltaba cortina en la regadera, la regadera estaba tapada, habia contactos electricos que no funcionaban, no habia ventilador, deacuerdo a la publicidad tenia vista a la peña y no es asi
Stayed 1 night in Jul 2022

8/10 Good

Xóchitl, Henrico

Liked: Cleanliness, staff & service
Disliked: Amenities
Stayed 1 night in Apr 2022

10/10 Excellent

Arthur

Travelled with partner
Liked: Staff & service, amenities, property conditions & facilities
Excelente ubicación y una vista inmejorable de la Peña
Stayed 2 nights in Mar 2022

6/10 Okay

Marco

Travelled with family
Disliked: Staff & service
Stayed 1 night in Jan 2022

10/10 Excellent

Cinthia

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2021

8/10 Good

Raúl Antonio

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buen hotel y económico
Buen hotel limpio y tranquilo muy buena ubicación
Stayed 2 nights in Aug 2021

10/10 Excellent

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
excelente ubicación a calle y media del centro, personal amable, honestos, relación precio servicio excelente si solo lo usas para ir a dormir esta excelente
Stayed 1 night in Jul 2021

4/10 Poor

ROCCO

Business traveller
Disliked: Staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

Rosa Isela

Stayed 1 night in May 2021

8/10 Good

Verified traveller

Liked: Cleanliness, staff & service
Ubicación y atención del personal lo mejor, el pueblo excelente
Stayed 1 night in Apr 2021

4/10 Poor

Jesus

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Preguntar antes de reservar
La relación precio servicio no es la adecuada, necesitan mostrar cuáles son realmente los cuartos que ofrecen, nuestra habitación no era nada parecida a la que reservamos
Stayed 3 nights in Mar 2021

4/10 Poor

Verified traveller

Travelled with family, Travelled with family and small children
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
No me gusto en las fotos se ve diferente en el baño en el lavabo moho las sábanas manchadas colcha manchada la tele no servia el control de tv
Stayed 2 nights in Mar 2021

8/10 Good

Verified traveller

Travelled with family
Liked: Cleanliness, staff & service
Ubicación excelente. Servicio del personal, muy bueno. Habitaciones y ropa de cama, toallas, etc, regular. La información proporcionada varía de la real. Wi-Fi no sirvió. Deben aclarar que son dos establecimientos con el mismo nombre y diferentes servicios.
Stayed 1 night in Mar 2021

6/10 Okay

Roberto

Liked: Cleanliness
Stayed 2 nights in Feb 2021

8/10 Good

Alberto

Travelled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2020

4/10 Poor

GerardoPS, Toluca, Estado de México

Travelled with partner
Disliked: Property conditions & facilities
El estacionamiento esta a 5 minutos caminando. La tv por cable con una pésima señal. No hay nadie vigilando en los pasillos(el sabado en la noche habia personas tomando y escuchando musica en el pasillo y pararon hasta las 1:00 a.m.). Pasillos y escaleras con pendientes peligrosas y expuestas a la lluvia.
Stayed 1 night in Sep 2020

8/10 Good

Miguel-Ángel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2020

4/10 Poor

Verified traveller

Travelled with partner
Disliked: Cleanliness, property conditions & facilities
La ubicación es perfecta, a una cuadra está el centro. No es un hotel, es una casa con cuartos mal distribuidos, escaleras peligrosas, no tienen wifi y la señal de la televisión pésima. No cambian las sabanas diario el baño tiene hongos, no tiene cortina de separación entre la ducha y el WC, no colocan toallas para las manos y las toallas de baño son viejas. El precio es muy elevado para lo que ofrecen. El estacionamiento no está en el hotel y no me parece que no lo indiquen.
Stayed 2 nights in Mar 2020