Voorkant van accommodatie

Beoordelingen van Le Parc Hotel, Beyond Stars

4.5 out of 5
Le Parc Hotel, Beyond Stars
República de El Salvador, N34-349 e Irlanda, Quito, Quito

Beoordelingen

9,2

Fantastisch

Gastenscore: 10 - Uitstekend. 479 van 661 beoordelingen" "
Gastenscore: 8 - Goed. 111 van 661 beoordelingen" "
Gastenscore: 6 - Redelijk. 40 van 661 beoordelingen" "
Gastenscore: 4 - Matig. 14 van 661 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 17 van 661 beoordelingen" "

9,6/10

Netheid

9,4/10

Personeel en service

8,8/10

Voorzieningen

9,4/10

Staat van de accommodatie en faciliteiten

8,8/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Anllelina

Reisde met familie en kleine kinderen
Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Everything perfect
2 nachten verbleven in april 2024
Reactie van Quality Assurance Manager op 15 apr 2024
Dear Anllelina, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Ernesto

Positief: Netheid
1 nacht verbleven in maart 2024
Reactie van Quality Assurance Manager op 16 apr 2024
Estimado Sr. Ernesto, Gracias por dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Siempre sera un gusto ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Elvira

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
3 nachten verbleven in februari 2024
Reactie van Quality Assurance Manager op 6 mrt 2024
Estimada Sra. Elvira, Gracias por tomarse el tiempo para dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Estaremos encantados de ser nuevamente su su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

8/10 – Goed

Ignacio

Positief: Netheid, personeel en service
1 nacht verbleven in februari 2024
Reactie van Quality Assurance Manager op 6 mrt 2024
Estimado Sr. Ignacio, Gracias por tomarse el tiempo para dejarnos una puntuación sobre su reciente estadía en Le Parc Hotel. Nos complace saber que disfrutó en su gran mayoria de nuestro hotel. Siempre sera un gusto ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

vanessa

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great overall
1 nacht verbleven in februari 2024
Reactie van Quality Assurance Manager op 27 feb 2024
Dear Mrs. Vanessa, Thank you for leaving us your comments about your recent visit to Le Parc Hotel. We are pleased to know that your stay was satisfactory. It was a pleasure to be your host hotel in Quito and we hope to have you again with us. Best regards, Tatiana AndradeQuality Assurance Manager

8/10 – Goed

Aleks

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Nice hotel in a newer area of the city. Comfortable bed. Big room. Only issue was no heat but they did give us an electric heater so it was good.
6 nachten verbleven in februari 2024
Reactie van Quality Assurance Manager op 15 feb 2024
Dear Aleks, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

8/10 – Goed

FRANCISCO

1 nacht verbleven in januari 2024
Reactie van Quality Assurance Manager op 8 feb 2024
Estimado Sr. Francisco, Agradecemos el tiempo que ha tomado para dejarnos una puntuación. Nos complace saber que disfrutó en su gran mayoria de Le Parc Hotel. Esperamos poder tenerlo nuevamente con nosotros y brindarle el servicio de calidad que nos caracteriza para así llegar a 5 estrellas. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

8/10 – Goed

Mohkku, Silverdale

Reisde met een groep
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Quality Assurance Manager op 26 jan 2024
Dear Mohkku, Thank you for leaving us a rating about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed Le Parc Hotel.It will always be a pleasure to be your host hotel in Quito. Best regards, Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Maria Cristina

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
3 nachten verbleven in januari 2024
Reactie van Quality Assurance Manager op 26 jan 2024
Estimada María Cristina, Agradecemos el tiempo que ha tomado para dejarnos una puntuación. Nos complace saber que disfruto su estadía en Le Parc Hotel. Esperamos poder tenerla nuevamente como nuestra huésped. Atentamente, Tatiana AndradeCoordinadora de Calidad

6/10 – Redelijk

Carolina

Positief: Personeel en service
Needs update , not a 4 start hotel
1 nacht verbleven in januari 2024
Reactie van Quality Assurance Manager op 8 feb 2024
Dear Carolina, Thank you for leaving us your comments about your recent visit to Le Parc Hotel.We regret the inconveniences you had during your stay. We would like to know more details, so we can take corrective measures and thus continue improving every day.It will always be a pleasure to have you as a guest.Kind regards, Tatiana AndradeQuality Assurance Manager

8/10 – Goed

David

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is amazing in every way. The food is decent but considerably overpriced. If you're looking for luxury or upscale amenities, I would look elsewhere.
2 nachten verbleven in januari 2024
Reactie van Quality Assurance Manager op 23 jan 2024
Dear Mr. David, Thank you for leaving us your comments about your recent stay with us. We are pleased to know that you enjoyed the service of our Le Parc team.We have shared your comments about the restaurant's prices with the managers in charge for them to analyze it.It will be a pleasure being your host hotel again. Kind regards, Tatiana AndradeQuality Assurance Manager

8/10 – Goed

JEFFREY

1 nacht verbleven in januari 2024
Reactie van Quality Assurance Manager op 26 jan 2024
Dear Jeffrey, Thank you for leaving us a rating about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed Le Parc Hotel.We will be delighted to have you again as our guest.Best regards, Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

William

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Quality Assurance Manager op 4 jan 2024
Dear William, Thank you for the time you have taken to leave us your rating. I am glad to know that you enjoyed your stay and the overall experience.We were delighted to be your host during your visit to Quito. Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Eduardo

1 nacht verbleven in december 2023
Reactie van Quality Assurance Manager op 12 jan 2024
Estimado Eduardo, Gracias por dejarnos una puntuación sobre su reciente estadía con nosotros. Nos complace saber que disfrutó de Le Parc Hotel. Esperamos poder tenerlo nuevamente con nosotros. Atentamente, Tatiana AndradeCoordinadora de Calidad

6/10 – Redelijk

Renato

7 nachten verbleven in december 2023
Reactie van Quality Assurance Manager op 25 dec 2023
Estimado Sr. Renato, Gracias por dejarnos una puntuación sobre su reciente estadía en Le Parc Hotel. Lamentamos ver que no cumplimos con sus expectativas. Nos gustaria que nos pueda dar mas detalles de su estadía, para nosotros es importante tomar los correctivos pertinentes. Esperamos que nos pueda dar una segunda oportunidad de ser su hotel anfitrión en Quito y brindarle el servicio de calidad que nos caracterizaAtentamente, Tatiana AndradeCoordinadora de Calidad

4/10 – Matig

Luis, Denver

Negatief: Personeel en service, voorzieningen
The building was under construction which wasn’t noted when booked. The building was noisy and the fumes of varnish were so strong that I requested another room. The construction also meant there was access to the exercise facility. I asked if I could borrow a yoga mat to use in my room and they said they didn’t have one. I had to walk to the store and buy one. The employees we not rude but certainly not accommodating. They did the absolute minimum. I woke up with a fever one night and walked down to the lobby. The front desk advised me to walk to the “only 24 hour pharmacy” at 1 in the morning. I walked there feeling awful and when I got there it was closed. I walked back to the hotel and told them I need help and I’d like to go to the hospital if there are no pharmacies open. The staff had absolutely zero empathy or any sense of preparedness of how to deal with guests.
7 nachten verbleven in december 2023
Reactie van Quality Assurance Manager op 25 dec 2023
Dear Mr. Luis,We appreciate your comments about your recent stay at Le Parc Hotel.We are sorry for the inconvenience you had during your visit due to the hotel's remodeling. On the other hand, we have shared your complaint and spoken with our Front Desk staff about this so that it does not happen again. Because, we have always been characterized by providing excellent serviceWe hope you can give us a second chance to be your host hotel. Best regards, Tatiana AndradeQuality Assurance Manager

6/10 – Redelijk

Albeiro A

Zakenreiziger
Positief: Netheid, personeel en service
9 nachten verbleven in november 2023
Reactie van Quality Assurance Manager op 25 dec 2023
Estimado Sr. Albeiro, Agradecemos el tiempo que tomo para dejarnos su puntuación sobre su reciente estadía. Lamentamos todos los inconvenientes que tuvo durante su visita. Esperamos que nos pueda dar una segunda oportunidad de ser su hotel anfitrión en Quito y demostrarle el servicio de calidad que nos caracteriza.Atentamente, Tatiana AndradeCoordinadora de Calidad

2/10 – Ontzettend slecht

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Pésimo
No había batas, zapatillas, service room, el hecho de estar con otra persona cobraron más, el desayuno no incluido y por el desayuno al pagar el valor adicional solo para que te lleven a la habitación más cobros. Sin Valet Parking en la mañana….! No no pésimo la verdad. 1 sola agua en la habitación sin minibar, la televisión por cable muy limitara programación.
1 nacht verbleven in december 2023
Reactie van Quality Assurance Manager op 25 dec 2023
Estimado Huésped, Agradecemos sus comentarios sobre su reciente estadía con nosotros. Lamentamos los inconvenientes que tuvo durante su visita. Hemos revisado cada detalle que nos menciona y se tomaran las medidas correctivas pertinentes con cada departamento encargado. Esperamos que nos pueda dar una segunda oportunidad para demostrarle el servicio de calidad que nos caracteriza. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

4/10 – Matig

Kyu Dae

Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
Hubo un robo en la caja fuerte de la habitación del hotel. Se cambió la clave de la caja fuerte después de regreso de la salida, y no se ha podido abrir la caja. Y luego un bell boy ayudaba fácilmente abrir la caja fuerte. No se debe utilizar la caja fuerte de la habitación, porque creo que todos los trabajadores sabe abrir la caja fuerte fácilmente.
Reactie van Quality Assurance Manager op 30 nov 2023
Estimado Kyu Dae, Un gusto saludarlo en nombre de Le Parc Hotel. Agradecemos el comentario que nos proporcionó. Estamos muy preocupados por la reseña en la cual detalla lo sucedido con la caja fuerte, por lo que nos gustaría saber si podemos hablar directamente con Usted sobre este tema. Es de suma importancia para nosotros poder entender a profundidad lo ocurrido y verificar lo sucedido. Hemos revisado las cámaras de seguridad que apuntan a la puerta de la habitación y únicamente durante su salida de la habitación ingresó nuestra camarera a realizar la limpieza con la puerta abierta en todo momento como es nuestro estándar, y posterior a eso lo que usted nos detalla en el comentario sobre el Bellboy. Esperamos poder tener noticias suyas. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Guillermo, DORAL

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Location, great staff great place
1 nacht verbleven in november 2023
Reactie van Quality Assurance Manager op 30 nov 2023
Dear Mr. Guillermo,We appreciate your comments about your recent stay at Le Parc Hotel. We are pleased to know that you enjoyed our facilities and the service of our staff.We hope to have you again with us.Best regards, Tatiana AndradeQuality Assurance Manager

4/10 – Matig

Nataly

Positief: Personeel en service
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Hubo cortes de energía y de agua, el gimnasio no estaba en funcionamiento, no hubo calefacción en la habitación, la cafetera tenía mal olor y restos de café. Los muebles de la habitación tenían manchas de suciedad. El servicio del personal fue bastante adecuado.
2 nachten verbleven in november 2023
Reactie van Quality Assurance Manager op 30 nov 2023
Estimada Srta. Nataly, Muchas gracias por dejarnos sus comentarios sobre su reciente estadía con nosotros. Lamentamos los inconvenientes que le causamos debido a la remodelación. Estamos coordinando de manera minuciosa que este tema no afecte a nuestros huéspedes teniendo información adicional de la planificación de la construcción. Pero ya estamos próximos a la nueva apertura. Nos encantaría que pueda darnos una segunda oportunidad y visitarnos nuevamente. Atentamente, Tatiana Andrade Coordinadora de Calidad

2/10 – Ontzettend slecht

Paola

2 nachten verbleven in november 2023
Reactie van Quality Assurance Manager op 25 dec 2023
Estimada Srta. Paola, Gracias por dejarnos su puntuación sobre su reciente visita en Le Parc Hotel. Lamentamos los inconvenientes que tuvo en su estadía, nos podría ayudar con mas detalles, pues es muy importante para nosotros saber en que fallamos y poder tomar los correctivos necesarios. Esperamos que nos pueda dar una segunda oportunidad para ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Miodrag

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel was really top notch.
3 nachten verbleven in november 2023
Reactie van Quality Assurance Manager op 26 nov 2023
Dear Miodrag, Thank you for your review and for sharing your recent experience with us. We were delighted to be your host during your visit to Quito. I am glad to know that you enjoyed your stay and the overall experience. It was a pleasure having you at the hotel and I hope this won’t be the last time.Kind Regards,Tatiana AndradeQuality Assurance Manager

2/10 – Ontzettend slecht

Juan Carlos

Zakenreiziger
Positief: Netheid, comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
La peor experiencia en un hotel !!!
Es la experiencia más nefasta y desagradable que he tenido en un hotel, el servicio es lo peor y la atención igual. Además que están en obra y los taladros y los martillos suenan de una forma explosiva y desagradable. Comienzan a taladrar todos los días a las 7 am. Esto incluyendo los domingos. Mejor dicho terrible. No les recomiendo ir por allí. El desayuno elemental y pobre. Desabrido!! Antes de reservar consulten.
8 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 14 nov 2023
Estimado Sr. Juan Carlos, Agradecemos el tiempo que ha tomado para dejarnos sus comentarios sobre su reciente visita en Le Parc Hotel. Lamentamos que no tuvo una estadía satisfactoria a causa del ruido. Nos encontramos coordinando de manera minuciosa que este tema para que no afecte a nuestros huéspedes teniendo información adicional de la planificación de la construcción. Estamos próximos a la apertura de la nueva torre, y esperamos que nos pueda dar una segunda oportunidad para poder demostrarle el buen servicio que nos caracteriza. Atentamente,Tatiana Andrade Coordinadora de Calidad

2/10 – Ontzettend slecht

Soudabeh

2 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 31 okt 2023
Dear Soudabeh, Thank you for leaving us your comments about your recent stay with us.We are sorry that your stay was not excellent due to the noise issue. We are carefully coordinating so that this issue does not affect our guests, having additional information on construction planning.We hope you can give us a second chance.Best regards, Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Francisco

Positief: Netheid, personeel en service
Na
2 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 31 okt 2023
Estimado Francisco, Agradecemos el tiempo que ha tomado para dejarnos su puntuación. Nos complace saber que Le Parc Hotel fue de su agrado. Estaremos encantamos de ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

6/10 – Redelijk

Maricelle

5 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 26 nov 2023
Dear Maricelle, Thank you for leaving us your rating about your recent stay at Le Parc Hotel. We are sorry to see that we did not meet your expectations.We hope that you can give us a second opportunity to provide you with the quality service that characterizes us.Kind regards, Tatiana AndradeQuality Assurance Manager

8/10 – Goed

nenad

Positief: Personeel en service
1 nacht verbleven in oktober 2023
Reactie van Quality Assurance Manager op 31 okt 2023
Estimado Nenad, Agradecemos el tiempo que ha tomado para dejarnos su puntuación. Nos complace saber que Le Parc Hotel fue de su agrado. Estaremos encantamos de ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Mary, Toronto

Positief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
The room was comfortable and well appointed. The front desk staff were not very friendly and I found the area immediately outside the front door not very welcoming with cars parked where they should not have been, very poor control of access to the front door.
2 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 16 okt 2023
Dear Mrs. Mary,Thank you for taking the time to let us know how your recent experience was. I am sorry to see that we didn't meet your expectations and that you experienced problems during your stay at Le Parc Hotel. I apologize on behalf of all of Le Parc staff for your bad experience. We have shared your comments with the front desk staff and the appropriate corrective measures will be taken.It was a pleasure having you at the hotel and we are looking forward to see you again.Best Regards,Tatiana AndradeQuality Assurance Manager

8/10 – Goed

Roberto

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El hotel tiene excelente servicio y su hibcacion es perfecta. La suite es limpia y muy comoda.
3 nachten verbleven in oktober 2023
Reactie van Quality Assurance Manager op 16 okt 2023
Estimado Sr. Roberto, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios sobre su reciente estadía con nosotros. Nos alegra saber que el servicio de todo nuestro equipo Le Parc fueron de su agrado. Siempre será un placer tenerlo como huésped y brindarle el servicio de calidad que nos caracteriza. Saludos cordiales, Tatiana AndradeCoordinadora de Calidad

2/10 – Ontzettend slecht

Konstantinos

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
CONSTRUCTION AT THIS HOTEL
I was recommended by a friend to stay in this hotel on my first major visit to Quito, I would have liked to have known there were major construction works going on every day and I believe I should have been told before arrival so I could have made a choice Friday awoken at 0630 to the sound of Drilling, could not have my meetings in the hotel as it was dusty and paint fumes throughout, had to go out for my meetings including breakfast. Saturday awoken at 0625 to the sounds of hammering and drilling outside my window, not the time I was planning on getting up on a Saturday. Breakfast was awful, spent 30 mins waiting for someone to take my order but the staff seemed too intent on chatting to each other to notice one of the 3 people in the restaurant waving to get served. Gave up. Pulled forward my pick up time by 2 hours to leave as quickly as possible. When I asked at the front desk to talk to the manager I was replied with blank stares and mumbles about the works, a telephone call and 10 mins wait and still no appearance of a manager....... not acceptable Cleanliness substandard, big wads of long hair in the shower. Towels which were more beige than white No way this hotel is 5 star, room ticked the boxes barely. I would have addressed all of this with the manager and would have let most of it slide if there had not been construction on the weekend but he NEVER appeared.
2 nachten verbleven in september 2023
Reactie van Quality Assurance Manager op 10 okt 2023
Dear Mr. Konstantinos, Thank you for your comment and recent stay with us. We are sorry that your stay was not excellent due to the noise issue.We are carefully coordinating so that this issue does not affect our guests, having additional information on construction planning. On the other hand, we have shared your comment with the Housekeekinging Department and they are already taking corrective measures.We thank you again for your message and we hope you can give us a second chance when we have our new tower ready.Best regards, Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Julie

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
The hotel is lovely and the staff is gracious. Every aspect was professional and comfortable. I spent many years i hospitality industry management and thought everything was definitely up to par. The junior suite was spacious and had wonderful amenities with everything in excellent condition. I enjoyed the high quality personal care items, lovely bath tub, and clean modern decor. Very comfortable with excellent service all around.
2 nachten verbleven in september 2023
Reactie van Quality Assurance Manager op 25 sep 2023
Dear Julie, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the service of our Le Parc team. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest. Kind Regards,Tatiana AndradeQuality Assurance Manager

8/10 – Goed

Tony

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Coffee maker was cheap. No cream and sugar refill.
3 nachten verbleven in september 2023
Reactie van Quality Assurance Manager op 25 sep 2023
Dear Tony, Thank you for leaving us your comments about your recent stay. We are pleased to know that you enjoyed Le Parc Hotel.We apologize that the coffee maker in your room did not meet your expectations. We have shared your comments with the departments in charge so that they can take the necessary corrective measures.We hope to have you again at Le Parc Hotel.Kind regards, Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

David

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The staff is always helpful, the rooms are large and comfortable. The neighborhood is outstanding.
4 nachten verbleven in september 2023
Reactie van Quality Assurance Manager op 25 sep 2023
Dear David, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience.We were delighted to be your host during your visit to Quito and It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

William

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel, great location. Clean, comfortable.
1 nacht verbleven in augustus 2023
Reactie van Quality Assurance Manager op 31 aug 2023
Dear William, Thank you for taking the time to provide us with feedback on your recent stay with us.. We are glad to know that you enjoyed our Hotel.It will be a pleasure having you again at Le Parc Hotel. Kind regards, Tatiana Andrade Quality Assurance Manager

8/10 – Goed

Geovanni, Homestead

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
El personal es muy amable y hay buenos restaurantes en la zona.
1 nacht verbleven in augustus 2023
Reactie van Quality Assurance Manager op 31 aug 2023
Estimado Sr. Geovanni, Muchas gracias por dejarnos sus comentarios sobre como estuvo su reciente estadía con nosotros. Nos alegra ver que disfruto del servicio de nuestro equipo. Estaremos encantados de poder tenerlo nuevamente en Le Parc Hotel. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Geverifieerde reiziger

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in augustus 2023
Reactie van Quality Assurance Manager op 22 aug 2023
Dear Value, Thank you for taking the time to leave us your score. We are pleased to know that you enjoyed your stay at Le Parc Hotel.We hope we can be your host hotel again in Quito. Kind regads, Tatiana Andrade Quality Assurance Manager

6/10 – Redelijk

Marco

Reisde met partner
Positief: Netheid
Negatief: Personeel en service
I’ve stayed before at the LeParc but this time they let me down. Simple things as replacing a drink coupon after maid had discarded out the one given was denied. Asked for flexibility on a later checkout also denied. Parking was not complicated. Construction in the area made it difficult to grab a taxi.
3 nachten verbleven in juli 2023
Reactie van Quality Assurance Manager op 15 aug 2023
Dear Mr. Marco, Thank you for taking the time to let us know how your recent experience was. I am sorry to see that we didn't meet your expectations and that you experienced problems during your stay at Le Parc Hotel. We appreciate your feedback because it helps us improve our services and to adjust our operation where is required. I apologize on behalf of all of Le Parc staff for your bad experience. It was a pleasure having you at the hotel and we are looking forward to see you again.Best Regards,Tatiana AndradeQuality Assurance Manager

8/10 – Goed

Allan

1 nacht verbleven in juli 2023
Reactie van Quality Assurance Manager op 31 aug 2023
Dear Mr. Allan, Thank you for the time you have taken to leave us a rating about your recent stay. We are glad to know that you enjoyed Le parc hotel.We will be delighted to be your host hotel in Quito again.Kind regards, Tatiana Andrade Quality Assurance Manager

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff is professional, kind, and helpful. Rooms are excellent and well taken care of. Lots of food options and a shopping mall within walking distance.
3 nachten verbleven in juli 2023
Reactie van Quality Assurance Manager op 31 jul 2023
Dear Michael, Thank you for your review and for sharing your recent experience with us. I am glad to know that you enjoyed your stay and the overall experience. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

6/10 – Redelijk

Juan

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
There’s construction work next door of the hotel at the m
3 nachten verbleven in juli 2023
Reactie van Quality Assurance Manager op 31 jul 2023
Estimado Sr. Juan, Gracias por dejarnos sus comentarios sobre su reciente estadía con nosotros. Lamentamos que la bulla de la construcción afectara su descanso. Hemos hablado con la constructora para evitar este tipo de inconvenientes. Esperamos que nos pueda dar una segunda oportunidad para ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Nigel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great hotel in a fantastic location with extremely helpful, professional and friendly staff.
1 nacht verbleven in juli 2023
Reactie van Quality Assurance Manager op 18 jul 2023
Dear Mr. Nigel, Thank you for taking the time to give us your opinion. I am glad to know that you enjoyed your stay and the service of our entire team at Le Parc Hotel. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Nigel

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Le Parc Quito
Excellent hotel in a very good location complimented by very professional, friendly and helpful staff.
1 nacht verbleven in juli 2023
Reactie van Quality Assurance Manager op 18 jul 2023
Dear Mr. Nigel, Thank you for taking the time to give us your opinion. I am glad to know that you enjoyed your stay and the service of our entire team at Le Parc Hotel. We were delighted to be your host during your visit to Quito. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Jodelle

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean rooms.
3 nachten verbleven in juli 2023
Reactie van Quality Assurance Manager op 18 jul 2023
Dear Jodelle, Thank you for taking the time to give us your opinion. I am glad to know that you enjoyed your stay at Le Parc Hotel. It will be a pleasure having you again as our guest.Kind Regards,Tatiana AndradeQuality Assurance Manager

10/10 – Uitstekend

Juan

1 nacht verbleven in juli 2023
Reactie van Quality Assurance Manager op 26 jul 2023
Estimado Sr. Juan, Muchas gracias por dejarnos una puntuación sobre su reciente estadía en Le Parc Hotel. Nos complace saber que disfrutó su tiempo con nosotros. Esperamos poder ser nuevamente su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
Couldn’t ask for any more. Large comfortable beds, large shower and separate tub. Peaceful despite the building works next door. Breakfast was the best I’ve had in South America, great selection! Dinner was lovely too. Very close to the park and cinema.
1 nacht verbleven in juli 2023
Reactie van Quality Assurance Manager op 8 jul 2023
Dear Naomi, Thank you for taking the time to leave us your comments. I am glad to know that your stay at Le Parc Hotel was satisfactory.We will be delighted to have you with us again.Best regards, Tatiana Andrade C. Quality Assurance Manager

10/10 – Uitstekend

Marita Angelica

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Staff was very kind and eager to assist you. The only.problem was that there'sa construction close to the building and they started working at 7 am.
3 nachten verbleven in juni 2023
Reactie van Quality Assurance Manager op 8 jul 2023
Dear Marita Angelica, Thank you for taking the time to let us know ho as your recent stay with us. I am glad that you enjoyed the service of our entire team. It will always be a pleasure to be your host hotel in Quito.Best regards, Tatiana Andrade C. Quality Assurance Manager

10/10 – Uitstekend

Karla, Samborondon

Reisde met familie, Reisde met familie en kleine kinderen
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Hotel bien ubicado, todo el personal muy amable
2 nachten verbleven in juni 2023
Reactie van Quality Assurance Manager op 4 jul 2023
Estimada Srta. Karla, Muchas gracias por tomarse el tiempo para dejarnos sus comentarios. Nos complace saber que su estadía en Le Parc Hotel fue satisfactoria. Siempre será un gusto poder ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad

2/10 – Ontzettend slecht

Jacob

Reisde met een groep
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Bad management, hotel is run down. Maybe nice 5-10 years ago
2 nachten verbleven in juni 2023
Reactie van Lorena Suárez op 21 jun 2023
Dear Mr. JacobGreetings from Hotel Le ParcI write you regarding the information that you sharing about your recent stay with us Please let me know if it is possible to have your e-mail or a telephone so I can contact you directly For us the wellness and good service is what we more take care in the hotel I am looking to hear from you soonBest Regards

10/10 – Uitstekend

Rolando

3 nachten verbleven in juni 2023
Reactie van Quality Assurance Manager op 11 jul 2023
Estimado Sr. Rolando, Gracias por tomarse el tiempo para dejarnos su puntuación. Nos alegra ver que disfrutó de Le Parc Hotel. Siempre será un gusto ser su hotel anfitrión en Quito. Atentamente, Tatiana AndradeCoordinadora de Calidad