My family and I needed a place to stay with our 2 small dogs for the night,12-10-22. My son was playing for his high school football team's state championship at NC State Stadium, which is why we picked this VRBO, for its' location. I have never used VRBO before, but I know others who have and have had great experiences. I picked this condo not only for its location but also because it had great reviews and the pictures of the place looked nice enough. We spent a significant amount for the night, and it included multiple fees along with a cleaning fee (comparable to a night at a very nice hotel). We traveled several hours that day and because of time only had a moment to drop off our dogs and then we had to leave to make it to the game in time. While I was getting the dogs settled, my husband sat on the couch and noticed the arm was broken and pulled away from the couch. I immediately informed the owner and he said he was aware of it. That was the 1st thing we noticed but had to rush out and could not inspect it further, unfortunately, until later that evening around 11:30pm. After looking the place over I was appalled at how ABSOLUTELY DISGUSTING the condo was. There were cobwebs on the walls that I could tell had been there a while because of the dirt and dust that had accumulated on them. The carpet was nasty in the bedrooms and had duct tape on the floor as a transition. There was food splatter on the kitchen walls, and to top it off, a DIRTY WASHCOLTH hanging in the shower. After seeing the filth of the place and the couch being broken, my family and I no longer felt safe to stay there so we left and drove back home that same night. I reached out to the owner as we were leaving around 11:45 pm, he downplayed the issues and gave me a very small refund which was significantly inadequate compared to the cost of our stay. He was also not friendly or helpful at all and tried to place the blame on me for not having told him sooner. I have filed a formal complaint with VRBO and hope that my experience will keep you from making the same mistake I made by booking here. And as for location, there are some shady individuals walking around there at night and the property grounds are VERY run down. We had to dodge SEVERAL piles of dog poop on the sidewalk upon walking up to the condo. ABSOLUTELY THE WORST PLACE I HAVE EVER SEEN AND IT SHOULD NOT BE ALLOWED TO CONTINUE TO OPERERATE AS A VACATION RENTAL IN THAT CONDITION!! STAY AT A HOTEL!
