Executive lounge
Beschikbaarheid controleren

Beoordelingen van Mangrove Hotel

4 out of 5
Mangrove Hotel
Ras al Khaimah, P O Box 2035, Ras Al Khaimah

Beoordelingen

7,6

Goed

Gastenscore: 10 - Uitstekend. 40 van 162 beoordelingen" "
Gastenscore: 8 - Goed. 75 van 162 beoordelingen" "
Gastenscore: 6 - Redelijk. 27 van 162 beoordelingen" "
Gastenscore: 4 - Matig. 11 van 162 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 9 van 162 beoordelingen" "

7,6/10

Netheid

7,8/10

Personeel en service

6,8/10

Voorzieningen

7,6/10

Staat van de accommodatie en faciliteiten

7,2/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Muhammed

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
FANTASTIC STAY
1 nacht verbleven in juni 2022
Reactie van Meriem Bouzid op 30 jun 2022
Dear Mr. Muhammed, Thank you for your review on Expedia site. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards Guest Relation

8/10 – Goed

ALSHEHAB

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Was so good
10 nachten verbleven in maart 2022
Reactie van Meriem Bouzid op 21 mei 2022
Dear Mr. Alshehab, Thank you for your review on Expedia. Our aim is to provide amazing experiences and everlasting memories to our guests. Based on your review, we have no doubt that your visit was truly a remarkable one. Once again, we thank you for your kind feedback. Best Regards, Meriem Bouzid Guest Relation

8/10 – Goed

Ahmed

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2022
Reactie van Meriem Bouzid op 21 mei 2022
Dear Mr. Ahmed, Thank you very much for taking the time to leave a review based on your stay at Mangrove Hotel. It would give us immense pleasure to welcome you back at some future point. Kind Regards, Meriem Bouzid Guest Relation

2/10 – Ontzettend slecht

Abdul

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten
Price is too high
1 nacht verbleven in oktober 2021

10/10 – Uitstekend

Ali

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
3 nachten verbleven in oktober 2021

10/10 – Uitstekend

Hasan

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in januari 2021

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Best lake view
The hotel is not newly built, but it still feels and looks new. Suit room was super spacious and best lake view ever. Tge only comment is their room is too dark in the evening, since most are only LED lights. Staff was polite and kind. Will definitely suggest for other to visit them too
1 nacht verbleven in januari 2021

8/10 – Goed

Geverifieerde reiziger

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in augustus 2020
Reactie van Marietta op 9 sep 2020
We are very thankful on your valuable review score. Thank you for staying with us and we definitely look forward on your next visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in januari 2020
Reactie van Marietta op 1 feb 2020
Dear Valued Guest, Thank you for staying with us and for taking the time to rate our hotel. We definitely look forward on your next visit.

10/10 – Uitstekend

Abdulaziz

Reisde met een groep, Zakenreiziger, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location , Helpful staff , Amazing stay ♥️
1 nacht verbleven in oktober 2019
Reactie van Reservations op 4 jan 2020
Dear Mr. Abdulaziz, greetings from Mangrove Hotel! Thank you for taking the time to review our property and sharing with us your feedback.We always wanted our guest to enjoy their hotel stay and your comments regarding the service you received at our hotel are very important to us. We are very thankful on your valuable feedback and perfect review score. Thank you for staying with us and sharing your comments. We definitely look forward on your next visit.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service
1 nacht verbleven in november 2019
Reactie van Marietta op 19 nov 2019
Dear Valued Guest, Greetings from Mangrove Hotel! Thanks for staying with us and we look forward on your next visit.

2/10 – Ontzettend slecht

Geverifieerde reiziger

Reisde met familie
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Netheid
There was blood flattened And the room what i was booked in the program was perfect and looks wow in the picture and what i say is unexpected 💔💔
1 nacht verbleven in oktober 2019
Reactie van Marietta op 15 okt 2019
Dear Valued Guest, thank you for staying with us and for taking the time to share your valuable feedback. Our sincere apologies if we have shortcoming on meeting on some of your expectations and I do sincerely apologized for any inconveniences you have experienced during your last stay. We would appreciate if you can also provide us your booking confirmation with the room number so we can further checked it for you. Rest assured that your valuable comments will further reviewed so we can improve and exceed our guest satisfaction to avoid any such dissatisfaction in the future.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
reasonable hotel
It's a reasonable hotel with good service. The room is clean and comfortable. But the swimming pool is not so big.
2 nachten verbleven in juni 2019
Reactie van Reservations op 8 jun 2019
Thank you for staying with us and we are very thankful for sharing with us your valuable feedback. We look forward on your upcoming stay to welcome and serve you again.

8/10 – Goed

Jasem

Positief: Comfort kamer
السلام عليكم جميعاً بالنسبه لتقيمي عن الفندق بشكل عام جيد
2 nachten verbleven in mei 2019
Reactie van Reservations op 8 jun 2019
Thanks for staying with us. We appreciate your feedback!

8/10 – Goed

Mohamed Rizan

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
except parking, rest all good & real value for the money
1 nacht verbleven in maart 2019
Reactie van Management op 24 mrt 2019
Dear Mr. Mohamed, Thank you for staying with us and for taking the time to share your valuable feedback. Our sincere apologies if we have shortcoming on meeting on some of your expectations and I do sincerely apologized for any inconveniences you have experienced during your last stay. Rest assured that your valuable comments will further reviewed so we can improve and exceed our guest satisfaction to avoid any such dissatisfaction in the future. We look forward for another chance to welcome and serve you again.

8/10 – Goed

Easa

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2019
Reactie van Management op 15 mrt 2019
Dear Easa, Thank you for your review score and staying with us. We look forward on your upcoming stay to serve you. Best regards, Management Mangrove Hotel Ras Al Khaimah, UAE

8/10 – Goed

Khawla

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in januari 2019
Reactie van Marietta op 12 jan 2019
Thank you very much for your valuable score. Rest assured that guest patronage is very important to us.

4/10 – Matig

Sandra, Lahti, fi

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Useat luvatut palvelut, kuten uima-allas, kuntosali ja spa puuttuivat, sekä huoneen siisteydessä olisi parantamisen varaa.
7 nachten verbleven in december 2018
Reactie van Marietta op 14 jan 2019
We sincerely apologized for the inconveniences caused. Please note that we do take our guest feedback very seriously and I assure you that corrective action has been taken to avoid any such incidence in the future.

4/10 – Matig

Loan, Geneva

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
I specifically booked this hotel for the pool. I was very disappointed to find that the pool is extremely small and unproper for use. No one watches it and when I went to check it out, there were pigeons playing in it... Needless to say I did not use it... Also, the first roon that I was assigned smell terribly of cigarette. Staff was quick to move me to another room that didn't smell.
1 nacht verbleven in november 2018
Reactie van Marietta op 14 jan 2019
We sincerely apologized for the disappointment and for the inconveniences caused. Please note that we do take our guest feedback very seriously and I assure you that corrective action has been taken to avoid any such incidence in the future.

2/10 – Ontzettend slecht

Nada

Very disappointed
The room was very dirty there is dust that was there for many months The dust bin already was filled before we received the room there are stains every where
1 nacht verbleven in augustus 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
En voi suositella
Hotellilla on hyvä sijainti, mutta asiakaspalvelu oli todella huonoa ja ainakin meidän huoneemme surkeassa kunnossa. Olimme iloisia, kun kahden hengen huoneemme korotettiin isoon perhesviittiin ilman lisämaksua, mutta todellisuudessa huone oli törkyisessä kunnossa ja epämiellyttävä jopa yhdeksi yöksi metelin ja sotkuisuuden vuoksi.
1 nacht verbleven in januari 2018

8/10 – Goed

AHMED

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel . And good stuff

8/10 – Goed

Khalid

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer

8/10 – Goed

Enas, Austria

Positief: Netheid, personeel en service en comfort kamer
Swimming pool
The Swimmingpool was really small and there was some children with a trainer who was really loud teaching them swimming. No beach and shuttle to bublicbeach only 3 times. The staff were so friendly and the room was very comfortable. I liked it there cos Also the place
6 nachten verbleven in maart 2018

6/10 – Redelijk

Carel

Negatief: Staat van de accommodatie en faciliteiten
A 'tired' hotel.
The management is most likely doing their best to offer a reasonable stay for their clients making the most of what they have. However, it is time to revamp a bit: that is, to replace seriously stained carpets in common areas like in front of the lifts on the 10th floor; making sure each bathtub actually has a plug, and not to place torn sheets on any beds. Perhaps a word of advice to the cleaning crew to turn down the volume of their walkie talkies as not to disturb guests in their rooms.

8/10 – Goed

Khadim

Positief: Netheid, personeel en service
أقامه بسعر جيد
موقع الفندق ممتاز وأسعار جيده

8/10 – Goed

Yehyeon

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Beautiful area. Cozy room.
I loved the area with a beautiful view outside from the hotel. Me and my friend we upgrade our standard room to suites with 130 dhs extra for 2night with tax. So we got huge space for our room and living room. The room as toilet was very clean. Just the cushion had some dirts but didn't bother us. The staffs were friendly and tried to help us. They were attentive in timely manner however it was hard to communicate with the staff especially with housekeeping team. Nevertheless, I would still recommend this hotel for couple and family or friends.
2 nachten verbleven in maart 2018

6/10 – Redelijk

David

Positief: Personeel en service, comfort kamer
Good location for RAK half marathon, average hotel
Good location for half marathon. Staff were a bit slow and incompetent at check in, they checked someone before us into an occupied room. We were with a 2 month old baby and arrived late at night 22:30, and still took over half an hour to check in. Also dont go for the half board option as it is not worth it as you do not get dinner included...
1 nacht verbleven in februari 2018

10/10 – Uitstekend

Mahir

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2017
Reactie van Bin Majid Guest Care Team op 9 jan 2018
Dear Valued Guest, Thank you for giving us a perfect rating. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcoming you once again at Bin Majid Hotels & Resorts and will ensure that you have the most enjoyable stay. Warm Regards

10/10 – Uitstekend

dania, united arab emirates

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great value
Very good experience..i am a regular customer... n everytime i stay i hv something new to feel happy about the place..
1 nacht verbleven in december 2017
Reactie van Bin Majid Guest Care Team op 9 jan 2018
Dear Mr. Thank you for giving us a perfect rating. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcoming you once again at Bin Majid Hotels & Resorts and will ensure that you have the most enjoyable stay. Warm Regards

8/10 – Goed

Ahmed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
موضوع الفندق
الفندق من ناحية النظافة جيد جداً والاستقبال جيد و موقع الفندق ممتاز والمكان سهل وقريب من كل شي
1 nacht verbleven in december 2017
Reactie van Bin Majid Guest Care Team op 9 jan 2018
Dear Mr. Ahmed, Thank you for giving us a perfect rating. Rest ensured, that we will take your comments for further encouragement within the team to ensure personal service and warm welcome for your next visit. We look forward to welcoming you once again at Bin Majid Hotels & Resorts and will ensure that you have the most enjoyable stay. Warm Regards

8/10 – Goed

Martin

Positief: Netheid, personeel en service en comfort kamer
Good value for the money.
Nice and helpful staff. Got a free upgrade to the executive room which was very comfortable. Maintenance is a bit lacking. Mold in the bath tub corners, balcony door almost not possible to open, ac control unit not working properly, room always too cold by using the ac. And a bit smelly.
2 nachten verbleven in oktober 2017

8/10 – Goed

Rashed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
جيد
فندق جيد
1 nacht verbleven in oktober 2017

4/10 – Matig

Mohammed

Negatief: Netheid, personeel en service en comfort kamer
Will not stay again.
Location and breakfast good. Housekeeping unsatisfactory. Staff unprofessional and unfriendly.
1 nacht verbleven in september 2017

8/10 – Goed

Amir

Positief: Personeel en service, comfort kamer
Negatief: Netheid
1 nacht verbleven in september 2017

8/10 – Goed

KHALED

Positief: Personeel en service
2 nachten verbleven in september 2017

10/10 – Uitstekend

Ismail

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
ممتازة
2 nachten verbleven in augustus 2017

4/10 – Matig

Carsten

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Für eine Übernachtung ist ok. AC sehr laut, Gitter der AC Anlage sehr verstaubt. Teppichboden nicht sehr vertrauenserweckend. Sauberkeit und Zustand in einem nicht so guten Zustand. Badeschuhe empfehlenswert (keine im Zimmer). Plus ist der freundliche Empfang und das Cafe in der Lobby
1 nacht verbleven in augustus 2017

8/10 – Goed

TOMASZ

Positief: Personeel en service, comfort kamer
1 nacht verbleven in augustus 2017

8/10 – Goed

Rashid

Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
رحلة مناسبة
الإقامة كانت جيدة ، ولم أتمكن من المكوث طويلاً في الفندق ، لم اجرب الفطور رغم الحجز مع الفطور ، خدمة الاستقبال لا باس ، وكنت انتظر منهم ترقية للغرفة لكن هذا لم يحدث! رغم طلبي ! على العموم غرفتي كانت مناسبة ، ما ازعجني إضافة رسوم رغم دفعي كافة الضرائب والرسوم اثناء الحجز ! صحيح مبلغ بسيط لكن لماذا ؟ لا تتوفر مواقف كافية امام الفندق ، و تضطر ان تتصرف ، تدبر نفسك ! وعندما جاء عامل الفندق الي اخبرني بفرض رسوم خدمة صف السيارة ( وهذه اول مرة اسمعها في فندق محترم ) ! المهم اني تركته وتدبرت امري بنفسي ! الفندق قديم نوعا ماء لكنه يحتفظ بشيء من الخصوصية ويتميز بموقعه الجميل وقربة من أماكن الزيارة ! وقد اعود له في المستقبل ان لم تكن لدي خيارات افضل ! وقربة من المسجد ، يعني ما يحتاج تركب سيارتك ، بعد خطوتين ، والمسجد زين ! قنوات التلفزيون للأسف سيئة ، فقد بحثت عن قنوات ترفيهية او قنوات رياضية او ثقافية فلم اجد ، حتى الإخبارية تعبانة ! وين قناة راك ( راس الخيمة ) كيف ما تضيفون قناة الامارة ! وقناة القران الحرم ، غير موجوده ! والصورة غير واضحه بعد ! ارجو الاهتمام بهذه الأمور التفصيلية فهي مهمة للنزيل والا انا شو جايبني عندكم ( انغص على نفسي يعني ) !
1 nacht verbleven in juni 2017

4/10 – Matig

Awadh

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
فندق تعبان
سيئ جدا غير نظيف وخاصة فرش الأرضية
1 nacht verbleven in juli 2017

8/10 – Goed

eiman

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
العاملين في الفندق لطيفين ويحاولون المساعده الجيك ان مش سريع الغايه ولا بطيء وسط واعتبره جيد ومناسب الغرفة نظيفه جدا ولكن الاثاث مش جديد ولكن نظيف سخان الماي كان فيه صدأ وما ازعجني ان أتصلو علي الساعة 10 يذكروني بالجيك أوت وعطوني سلعه اضافيه مجانيه وهاتف الغرفة كان خربان تقييمي له اقل من ممتاز يعني جيد ويفي بالغرض
1 nacht verbleven in juni 2017

8/10 – Goed

Mohamed

Positief: Staat van de accommodatie en faciliteiten, comfort kamer
Negatief: Netheid
I stay this hotel many times during years ago But never give Me upgrade unless I asked them ,, also one more them was nottice towels was not there when I check inn And some garbage was there at cupboard was not clean or taken by x guest ..
2 nachten verbleven in juni 2017

10/10 – Uitstekend

mohamed

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good hotel
Good and many restaurants near by

8/10 – Goed

Fares

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Amaizing

8/10 – Goed

Anil

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Enjoyed with Family

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great location, nice staff
Our check in was very quick and we were upgraded to a suite by mr Singh who was very polite. He offered us suggestions on things to do in RAK. The hotel is located right on the corniche with great eateries around. The hotel service was excellent and I have no hesitation in recommending this hotel. Great value for money!

10/10 – Uitstekend

RAMACHANDRAN

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Abdulla

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer