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Beoordelingen van Crescent Hotel

2 out of 5
Crescent Hotel
35 Coley Avenue, Reading, England

Beoordelingen

5,2
Gastenscore: 10 - Uitstekend. 17 van 169 beoordelingen" "
Gastenscore: 8 - Goed. 24 van 169 beoordelingen" "
Gastenscore: 6 - Redelijk. 43 van 169 beoordelingen" "
Gastenscore: 4 - Matig. 29 van 169 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 56 van 169 beoordelingen" "

5,2/10

Netheid

6,0/10

Personeel en service

5,4/10

Voorzieningen

4,6/10

Staat van de accommodatie en faciliteiten

4,8/10

Milieuvriendelijkheid

Beoordelingen

8/10 – Goed

Pieter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Perfect stay on our way back from Cornwall. Close to Stonehenge, which we visited in the afternoon
1 nacht verbleven in september 2023
Reactie van Jaz op 8 nov 2023
Thanks

4/10 – Matig

Jan, Holland

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Crescent in Reading
The hotel was pure garbage with unfriendly personel. The toilet was broken and the shower worked like sh*t! The crew of the hotel was lazy and hardly helped us out when asking for directions to the city centre. I wondered if the hard working girl who was doing our breakfast could even speak English!

2/10 – Ontzettend slecht

Catalin

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dirty.
2 nachten verbleven in april 2024

6/10 – Redelijk

Tara

Reisde met partner
Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
It is alittle run down but it is clean and in a quiet area.it has alot of stairs and doors to go through to get to your room so can be abit awkward with suitcases. Downside the walls are paper thin do you do hear everything .you can hear them chatting on their mobiles to chatting and going to toilet walking etc etc. I did find that the bed was quite hard like it was old and pillows were old as they placed two in one pillowcase.its an ok place if convenience of location is the priority
3 nachten verbleven in maart 2024

4/10 – Matig

steve

1 nacht verbleven in maart 2024

2/10 – Ontzettend slecht

Beverley

Negatief: Netheid, personeel en service
1 nacht verbleven in maart 2024
Reactie van Jaz op 28 mrt 2024
That was expected. They had no money to pay. We let them stay on their promise that they pay on departure. Which they never did on top of it they became aggressive.

10/10 – Uitstekend

Naomi

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Peaceful
4 nachten verbleven in maart 2024
Reactie van Ejaz op 20 mrt 2024
Thank you.

6/10 – Redelijk

RENZO

6 nachten verbleven in januari 2024

4/10 – Matig

Marc

2 nachten verbleven in december 2023

6/10 – Redelijk

B

Positief: Personeel en service
1 nacht verbleven in december 2023

6/10 – Redelijk

Ryan

Reisde met een groep
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Basic
Absolute basic hotel for a very low price. If all you want is a bed for the night it is fine but if you want anything else you will have to go somewhere else and pay more.
1 nacht verbleven in december 2023

2/10 – Ontzettend slecht

Richard

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023

8/10 – Goed

Rocco

2 nachten verbleven in november 2023

8/10 – Goed

Jonathan

Positief: Netheid, personeel en service en comfort kamer
Good budget option
Great budget option. Close enough to town and walkable (40 mins) to Reading FC.
1 nacht verbleven in augustus 2023
Reactie van Jaz op 3 okt 2023
Thanks

10/10 – Uitstekend

Sue

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Very clean and comfortable no frills accommodation. Late check-in was great as we were working at the Festival
1 nacht verbleven in augustus 2023
Reactie van Aijaz op 30 aug 2023
Thanks

2/10 – Ontzettend slecht

Martin

Reisde met partner
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Well upon arrival entrance was dark and out dated. Carpets looked dirty marks on walls cracks in walls light fitting hanging off ceiling through out the building. as far as our room lamp shades not fit that well we had odd bed basses mattress uncomfortable pillows were in very poor shape flooring was worn out hair drier did not work and the bin was filthy dirty and mouldy
2 nachten verbleven in augustus 2023
Reactie van Aijaz op 20 aug 2023
There was no carpet in your room at all.The room you were in just refurbished and you were the first guest. We really don,t how feather pillows can be uncomfortable.Hair dryer does work all you need to switvh on.

4/10 – Matig

Mr J

Zakenreiziger
Positief: Netheid
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
4 nachten verbleven in augustus 2023
Reactie van Jaz op 13 aug 2023
It is bit strange. You wanted to arrange with us long term booking. It’ is shocking.

2/10 – Ontzettend slecht

A

Reisde met een groep
Negatief: Netheid, staat van de accommodatie en faciliteiten
Dreadful cobwebs and pooh in the bathroom
1 nacht verbleven in augustus 2023
Reactie van Jaz op 3 okt 2023
It is not possible. Sorry we can not accept this feedback.

2/10 – Ontzettend slecht

Clint

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
DISGUSTING!
DO NOT STAY!!! The WORST hotel in Reading. Disgusting, unclean, blood and pooh on walls and bed sheets. Staines everywhere aggressive staff who manhandle people. Can't believe hotels . Com allow this property on their site. Minus stars if possible.
1 nacht verbleven in juli 2023
Reactie van Jaz op 7 aug 2023
Everything was fine, till 12 Midnight when you bring 3 more guest to stay in a double room. We informed you room is booked for 2 person only.You became aggresive.

6/10 – Redelijk

danny

2 nachten verbleven in juli 2023

2/10 – Ontzettend slecht

HARSHA

1 nacht verbleven in juli 2023

6/10 – Redelijk

Mrs K N

1 nacht verbleven in juli 2023

6/10 – Redelijk

Susan

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room was clean, but the whole hotel could do with an update
1 nacht verbleven in juli 2023

10/10 – Uitstekend

David

1 nacht verbleven in juli 2023

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

8/10 – Goed

Linda

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
2 nachten verbleven in juni 2023

2/10 – Ontzettend slecht

Andrew

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very bad
Awful room. Smelt. Shower was worse than a trip so didn’t have a shower. Tiles in the bathroom were loose.
1 nacht verbleven in juni 2023

6/10 – Redelijk

Wai Ming

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2023

2/10 – Ontzettend slecht

Andy

Zakenreiziger
Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Worse hotel I have ever stayed in, I have been meaning to ask for a refund, the whole room was discussing, did not sleep at all, filthy dirty extremely dated smelly and in need of repair.
1 nacht verbleven in juni 2023

4/10 – Matig

marie

Reisde met partner
Negatief: Netheid, staat van de accommodatie en faciliteiten
Would not recommend this hotel. Our room was dingy and had stains and holes in the walls, the wallpaper was ripped. There were no tea spoons in the room and the man behind the front desk looked surprised when I asked for some, he went into the back office, rummaged around in a drawer and gave me two grubby looking plastic spoons. We had to get him to look at the toilet as it didn't flush, he said the plumming was old and you had to wiggle the handle to flush it, we spent the whole weekend trying to get it to flush properly. The bathroom floor was dangerous, all the floor tiles were broken and loose, the shower was either freezing cold or scalding hot. The bed was two mis-matched divan halves pushed together, the floor was badly laid vinyl wood effect sticky tiles. The only positive was we were only there for 2 nights not a week !
2 nachten verbleven in juni 2023

8/10 – Goed

Peet

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Check in was good, staff was friendly Just the beds needs replacing and can be painted It served it purpose for us
3 nachten verbleven in mei 2023
Reactie van Aijaz op 29 mei 2023
Thanks

6/10 – Redelijk

Trevor

Zakenreiziger
Not too bad for price
Ok for couple of nights not the place you would take family usded for working away from hom
2 nachten verbleven in mei 2023
Reactie van Aijaz op 29 mei 2023
THank you

2/10 – Ontzettend slecht

Irene

Negatief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
HORRIBLE! There is shouting and weird noises in the building! I doubt this is an actual hotel! There was a puddle in my room!! The beds are like prison beds!!
4 nachten verbleven in april 2023
Reactie van Jazz op 27 apr 2023
Sorry to hear you were not happy.We thought you were very happy with your stay as during your 4 nights stay you hardly gone out, even on departure day we had to request you vactate the room after two hours past of check out time.We failed to understand what is mean by puddle?We have memory foam beds which are very comfortable.

2/10 – Ontzettend slecht

James

Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Wilford

2 nachten verbleven in maart 2023

2/10 – Ontzettend slecht

Gediminas

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No room service.
No room service at all. The room was not cleaned for the whole duration of 5 nights.
5 nachten verbleven in februari 2023

2/10 – Ontzettend slecht

Philip

Zakenreiziger
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Cheap and cheerful is ok. This place is cheap and nasty. The room smells funky. Shared toilet and shower. Tiny TV.
1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

Chris

1 nacht verbleven in januari 2023

2/10 – Ontzettend slecht

S

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No no
No light on front door as it gets dark early so good luck on opening door. Sat on bed and dipped in. Went for shower shampoo in my hair and only hot water. Shower wasn't working. Had to fill kettle with cup and wash hair. Asked for extra pillow as wasn't given one. Doors are really heavy to push open as they are facing stairs. So good luck
2 nachten verbleven in december 2022

4/10 – Matig

Mark

Negatief: Staat van de accommodatie en faciliteiten
The hotel looks very tired, and are the rooms. the walls RE stained / marked as were the carpets. The curtains were only just hanging up.. The bed sheets looked clean and the bed was comfy, but the walls around the bed were marked.
1 nacht verbleven in december 2022

4/10 – Matig

graham

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
basic, moldy, no frills, no breakfast.
Greeting was not very friendly, " what do you want " then we got room 13! don't believe the pictures you see on the website, part of the hotel may have been upgraded but our room was very basic, it needed some fresh paint, Mold was on the walls and the bathroom so old and mold everywhere and very cold, no bathroom sundries accept a soap bar. not felt you wanted to use it, bathroom door handle also got stuck too. NO BREAKFAST !!! the only good points was TV, Tea and Coffee machine, bed comfy, heated towel rail.! and free parking!
2 nachten verbleven in november 2022

6/10 – Redelijk

Karen

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Shabby dirty room with shower that didn't work
The staff were friendly but overall the hotel was shabby and there were several safety hazards in our room. My biggest complaint was the shower. It was unusable because the temperature control was broken so we could not increase the temperature of the water from freezing cold. Part of the broken control was in the soap holder. Some of the furniture was stained and dirty. The duvet was very thin and flimsy and there were no extra blankets. I appreciate this is a budget option but think it needs to be closed down until the many defects are rectified to make it safe
Tiny sink, tap was loose
Broken shower
part of broken switch unit in soap dish
general poor level of repair
1 nacht verbleven in november 2022

6/10 – Redelijk

Harold

Negatief: Comfort kamer
Not bad for the money. No frills.
Needs a little work. It was clean and safe.
1 nacht verbleven in september 2022

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Room smelt musty. Walls had marks all over. Wall paper was coming off. Mattress cover stained. Wouldn't stay here again not worth the money.
1 nacht verbleven in september 2022

8/10 – Goed

M

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Clean
This is a quaint guest house in easy walking distance of just about everything. It's clean but very dated and the room only had one plug socket and we could hear other guests clearly in other rooms. That said, the owner was friendly and kind when we checked in and we had a clean bed for two nights. If you are looking for somewhere to sleep after a long drive and a busy itinerary, this is a great place to lay your head.
2 nachten verbleven in september 2022
Reactie van Jaz op 5 sep 2022
Thanks

2/10 – Ontzettend slecht

Trevor

Reisde met familie
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Be warned!
We arrived at hotel, having booked months ago with 'pay at hotel' option. The owner proceeded to tell us the booking had been cancelled with no warning or advance email and that he would do us a favour and give us another room (only 1 left) at a higher cost! We had no other options so had to do this. Im pretty sure this type of thing will happen again so have asked hotels.com to investigate. With reading fc playing later costs were now higher and he knew he would get more money from bookings.
1 nacht verbleven in augustus 2022

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Cheap & Cheerfully!
1 nacht verbleven in juli 2022
Reactie van Jazz op 28 jul 2022
Thank yoy

4/10 – Matig

Darren

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten
Bed base broken, mattress sunk into it.
1 nacht verbleven in juli 2022

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1-night stay
Well, it seemed clean, however the state is so old and derelict, that it is hard to tell how clean it is. The kettle had lots of bits in it - was disgusting, didn’t use. Not a fan of a shared bathroom - but there can defn be improvements to it.
1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Irene

Reisde met familie
Negatief: Netheid, voorzieningen en staat van de accommodatie en faciliteiten
Es war im Sommer sehr heiss in der Unterkunft, sehr altes Gebäude mit Teppich, Dusche war mal eiskalt, mal siedend heiss, kaum Druck auf der Leitung. Nachts lange sehr laute Umgebung, Betten sehr unbequem, da mittig vertieft; man liegt drin wie eine Banane... Rezeption machte sich lustig über Parkmanöver, dass wir sehr lange hätten, um richtig einzuparken usw.
1 nacht verbleven in juli 2022