Restaurant
Beschikbaarheid controleren

Beoordelingen van ibis Styles Reading Centre

3 out of 5
ibis Styles Reading Centre
4-8 Duke Street, Reading, England

Beoordelingen

7,0

Goed

Gastenscore: 10 - Uitstekend. 82 van 413 beoordelingen" "
Gastenscore: 8 - Goed. 143 van 413 beoordelingen" "
Gastenscore: 6 - Redelijk. 106 van 413 beoordelingen" "
Gastenscore: 4 - Matig. 45 van 413 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 37 van 413 beoordelingen" "

7,4/10

Netheid

7,8/10

Personeel en service

6,4/10

Voorzieningen

6,6/10

Staat van de accommodatie en faciliteiten

6,4/10

Milieuvriendelijkheid

Beoordelingen

4/10 – Matig

C.M.

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Erg gehorig, kamers niet schoon.

8/10 – Goed

M, Europe

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Heart of Reading
Very good price/quality as parking and breakfast are included. State of the hotel is a bit tired, but right in the center of Reading, just around the corner from the Oracle Shopping mall. Would book again.

10/10 – Uitstekend

Maria Ann

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
1 nacht verbleven in oktober 2022

8/10 – Goed

Mateu

Reisde met een groep
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
5 nachten verbleven in oktober 2022

6/10 – Redelijk

Kam Kwong

Reisde met partner
Negatief: Netheid, voorzieningen
不滿意地方是設施較簡陋，及沒有酒店拖鞋提供
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Nicholas

1 nacht verbleven in oktober 2022
Reactie van Cristina Huma op 12 okt 2022
Dear Guest,We very much appreciate your comments regarding your stay at the ibis Styles Reading Centre. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services.Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one.Sincerely,Cristina Huma

10/10 – Uitstekend

matty

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2022
Reactie van Cristina Huma op 12 okt 2022
Dear Guest, Thank you very much for such great review, we are pleased that you were so happy with your last stay. We really work very hard to offer the best service to our guests, so I am happy to see that which reflected on your last visit. Hope to see you again soon! Kind regards, Cristina Huma

4/10 – Matig

Oritsejolomi

Zakenreiziger
Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2022
Reactie van Cristina Huma op 12 okt 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the Ibis. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies.At Ibis, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence.We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Sincerely,

10/10 – Uitstekend

Alex

1 nacht verbleven in september 2022
Reactie van Cristina Huma op 12 okt 2022
Dear Guest, Thank you very much for such great review, we are pleased that you were so happy with your last stay. We really work very hard to offer the best service to our guests, so I am happy to see that which reflected on your last visit. Hope to see you again soon! Kind regards, Cristina Huma

8/10 – Goed

John

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ibis reading
Tv limited channels but not that important to me because I never watch tv at home anyway,all in all very good value for money and staff nice and polite would stay again if in reading
1 nacht verbleven in september 2022
Reactie van Cristina Huma op 29 sep 2022
Thank you for sharing your recent experience on your recent overnight stay here at the Ibis Reading. I was pleased you thought the staff were friendly and helpful.We look forward to welcoming you back to the hotel on your next visit

6/10 – Redelijk

Neil

Reisde met een groep
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
2 nachten verbleven in september 2022
Reactie van Cristina Huma op 29 sep 2022
Dear Guest,Thank you for your review.We look forward to welcoming you back to the hotel on your next visit

8/10 – Goed

Bernard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Value for money in a good location. If they took a little bit more care with maintenance would be excellent value
1 nacht verbleven in september 2022
Reactie van Cristina Huma op 29 sep 2022
Dear Guest,Thank you for your recent review and for sharing your thoughts with others.

2/10 – Ontzettend slecht

Lucie

1 nacht verbleven in september 2022
Reactie van Cristina Huma op 13 sep 2022
Dear Guest,Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future.Kind regards,Cristina

8/10 – Goed

Paul

1 nacht verbleven in september 2022
Reactie van Cristina Huma op 13 sep 2022
Dear GuestThank you for your review.Your comments are much appreciated.We welcome you back to the hotel again in the future.Best wishes ,Cristina Huma

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid
The man at the reception was very friendly He gave me a room upgrade when I arrived which I didn't really understand why The room he gave me had a slight smell of urine and the Aircon unit was noisey The windows look out onto a flat roof and you could smell the Indian restaurant next door The basic look of the hotel was good There wasn't a lot of chose for the breakfast I expected better from a ibis hotel I have stayed in others before and did not have any issues
1 nacht verbleven in september 2022
Reactie van Cristina Huma op 29 sep 2022
Thank you for sharing your recent experience on your recent overnight stay here at the Ibis Reading. I was pleased you thought the staff were friendly and helpful.We look forward to welcoming you back to the hotel on your next visit

2/10 – Ontzettend slecht

Georgina

1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your review. We value all feedback so we can continue to improve our services and standards in the hotel. We do welcome you back to the hotel again in the future. Kind Regards Cristina Huma

10/10 – Uitstekend

Andrew

1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your lovely review Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

8/10 – Goed

Michelle

Reisde met een groep, Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your review Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

2/10 – Ontzettend slecht

Ulrich

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
No air conditioning. No early breakfast.
1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest,As a hotel we value all feedback both negative and positive so we can continue to improve our services in the hotel.We would not expect any guest to have to experience this .We take these comments very seriously and this department has been spoken too regarding this post.We do welcome you back to the hotel again in the future.

10/10 – Uitstekend

Musa

1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your review . Your feedback is much appreciated. We welcome you back to the hotel again in the future. Kind Regards Cristina Huma

6/10 – Redelijk

Annie

Positief: Personeel en service, comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
OK for one night
The reception staff were friendly and welcoming. The room was very tired and extremely warm. Believe it was overpriced for what it is but was fine for the night.
1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 – Ontzettend slecht

Biswash

1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 – Ontzettend slecht

Glenn

1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

2/10 – Ontzettend slecht

Maria

Reisde met familie
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Thank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.We welcome you back to the hotel again very soon.

4/10 – Matig

Ray

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First visit yes
This Hotel I find is more for asian people than euoropeans. Room was noisy so I requested a move a different room. This was done. Info in the bathroom says bath mats were available,the hotel didn’t have anything. Ask I am 85,it was quite differerent,standing in the bath with nothing to hold on to keep my balance.
1 nacht verbleven in augustus 2022
Reactie van Cristina Huma op 25 aug 2022
Dear GuestThank you for your review.We value all feedback both negative and positive so we can continue to improve our services and standards in the hotel.Your comments have been taken on board.We welcome you back to the hotel again in the future.

8/10 – Goed

Kame

Positief: Personeel en service
I liked our breakfast meal
2 nachten verbleven in juli 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your review. Your comments are much appreciated. We welcome you back to the hotel again in the futureBest wishes .

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 nachten verbleven in juli 2022
Reactie van Cristina Huma op 25 aug 2022
Dear Guest Thank you for your review. We are so glad you had an enjoyable stay. We welcome you back to the hotel again in the futureBest wishes ,

4/10 – Matig

Simon

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Janine

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay at the Ibis style. The room was so hot they provided a fan. Only one negative thing was that there was an extract fan from the restaurant that was very noisy.
1 nacht verbleven in juli 2022

10/10 – Uitstekend

Jamie

1 nacht verbleven in juli 2022

2/10 – Ontzettend slecht

Jason

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Worst hotel ever
Nothing worked including tv, air con, bathroom extractor fan. Nasty poop looking stain on carpet. 1 set of towel firba two guest room. Horrific. Never using an ibis again
2 nachten verbleven in juli 2022

4/10 – Matig

Sherwin

Positief: Personeel en service
Negatief: Voorzieningen, staat van de accommodatie en faciliteiten
Good location. TV Channels not available. Internet unstable
3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Ross

Zakenreiziger
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Worst Stay for Years
The worst stay I have had for a long long time. I chose this place due to the Name Ibis. I wrongly assumed the “style” part of the name would be a step up from a Budget hotel. (I’m not a fan of the budget Ibis, but the others have largely been decent) This hotel was unreal! I asked to change room because: there was no bathroom light, the earth cables for the radiator were trailed loosely over the floor, the shower only went hot or scalding, the floor coverings were disgusting, the decor was really tatty (I understand that places have to upgrade gradually, but wow), no aircon (not a prerequisite obvs), no signal on the TV, incredibly hot rooms even after the heatwave and the beds were way past their best! When I changed room, the only thing that changed was the bulb in the bathroom light!!!! Spoke ti another family who stayed also and they were furious. £140per night, I would expect better. The restaurant downstairs for evening meals made good food and the staff were pleasant. That’s the extents of the praise I could give.
3 nachten verbleven in juli 2022

2/10 – Ontzettend slecht

Lendy

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Overheated on a Hot Day.
The first room we were given, did not have air-conditioning and it was a heat wave. The windows did not open and the TV did not get any signal. We complained to management and they moved us to a room with "A/C". The A/C just blew warm air, we could not get it to cool at all. The radiator in the bathroom was on MAX heat the whole time and the shower only put out scalding hot water. We found out the problem with the TV was with their provider, so they did not have service to the whole hotel. In the second room, only 1 of the 3 windows opened as well. They did give us a fan, so they tried - but failed miserably. Service was the best part of the stay. It is not the main IBIS hotel close to the station. This is close to town centre as well, but it is to the west of the Oracle. 2 mins walk from the Oracle.
1 nacht verbleven in juli 2022

8/10 – Goed

NICK

Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in juli 2022

6/10 – Redelijk

Anna

Positief: Netheid, personeel en service
Negatief: Comfort kamer
IBIS Centre is better than IBIS styles
There was no air con. The IBIS has Air Con my bedside lights didn't go. The TV was tuned
1 nacht verbleven in juni 2022
Reactie van Cristina Huma op 29 jun 2022
Dear Guest, Thank you for taking the time to tell us about your experience at the ibis Styles Reading Centre. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Styles, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

6/10 – Redelijk

Geverifieerde reiziger

Zakenreiziger
Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in juni 2022

4/10 – Matig

Remansi

1 nacht verbleven in juni 2022

10/10 – Uitstekend

Jana

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Ibis Style Reading - gerne wieder
Alles gut und so wie erwartet wenn man Ibis bucht. Alles sauber, netter Check-in. Einziger Punkt wäre, dass ich nicht jeden Tag neue Handtücher gebraucht hätte. Option die benutzen zu behalten wäre gut gewesen.
5 nachten verbleven in juni 2022

10/10 – Uitstekend

adrian

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
King Alfred's Way stopover
Stopped overnight bikepacking. Staff were super friendly and accomodating of two dirty and sweaty cyclists. Breakfast set us up for a further full day of adventure.
1 nacht verbleven in juni 2022

10/10 – Uitstekend

Michael

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good Stay
Very clean, friendly staff, no complaints whatsoever
2 nachten verbleven in mei 2022
Reactie van Cristina Huma op 29 jun 2022
Dear Guest, Thank you for your feedback. We are so pleased you had a good stay with us all the staff work hard to make this happen and was great that you appreciated this. Thank you Hope to see you again soon. Best wishes,

8/10 – Goed

Andras

Zakenreiziger
Positief: Netheid, personeel en service
It was a fair place for the price. The property is a little dated, but the there were no issues with cleanliness. The staff was great, they gave me local tips and offered to provide me breakfast a full hour before the normal breakfast time. The location provides easy access to the city centre, buses and the train station.
2 nachten verbleven in mei 2022
Reactie van Cristina Huma op 29 jun 2022
Dear Guest, Thank you for your feedback. We are so pleased you had a good stay with us all the staff work hard to make this happen and was great that you appreciated this. Thank you Hope to see you again soon. Best wishes, Cristina Huma

6/10 – Redelijk

Laurie H

2 nachten verbleven in mei 2022

4/10 – Matig

Dominika

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Mathew

1 nacht verbleven in april 2022

2/10 – Ontzettend slecht

john

Zakenreiziger
Positief: Netheid
Negatief: Comfort kamer
Not good
Room was very noisy with people running around, and extractor fan from restaurant outside window breakfast was served in a carrier bag with nowhere to sit and eat it . Somebody wants to let them know covid restrictions have been lifted. Normally stay in Ibis but will think twice in future.
3 nachten verbleven in april 2022

8/10 – Goed

Edward

2 nachten verbleven in april 2022

4/10 – Matig

Vishnugiri

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Explore another option
Not so good experience heater made lots of noise early in the morning, Air con not working, cleaner came to the room and started cleaning without your concern. Only plus point very near to the city centre.
3 nachten verbleven in april 2022

10/10 – Uitstekend

Michael

2 nachten verbleven in april 2022

8/10 – Goed

Karin

Reisde met een groep
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good stay. Mattress could do with changing as it slopes in the middle.. room 103 But overall good stay
2 nachten verbleven in april 2022