Tv didn’t work, stains on the duvet. There were no staff around to help. Called the property number several times with no answer. Upon check out there was no one to hand the keys back to, called the number yet again only for head office in London to answer who tried getting through to someone at the property but again no luck. After 30mins past check out I eventually just left the keys with one of the cleaners as there was no other option and no express check out box. Rather disappointing