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Beoordelingen van The Mill House

3.5 out of 5
The Mill House
Old Basingstoke Road, Swallowfield, Reading, England

Beoordelingen

8,8

Uitstekend

Gastenscore: 10 - Uitstekend. 36 van 72 beoordelingen" "
Gastenscore: 8 - Goed. 27 van 72 beoordelingen" "
Gastenscore: 6 - Redelijk. 6 van 72 beoordelingen" "
Gastenscore: 4 - Matig. 1 van 72 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 2 van 72 beoordelingen" "

9,0/10

Netheid

9,2/10

Personeel en service

8,0/10

Voorzieningen

8,4/10

Staat van de accommodatie en faciliteiten

8,0/10

Milieuvriendelijkheid

Beoordelingen

10/10 – Uitstekend

Matthew

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
It is quite amazing owners and incredibly friendly staff and it’s homely . A lot of thought has gone into room decor and just nothing corporate about it
3 nachten verbleven in april 2024

10/10 – Uitstekend

Kevin

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
2 Nights - great stay
Stayed for 2 nights whilst on business in Reading. Very comfortable room, great food and staff are so friendly. I arrived late on the first night so Mark made me an off the menu snack which was very much appreciated. A big thank you to Sue - my car had a flat battery in the morning and she leant me jump leads and helped try to start my car - all sorted in the end and I'm very grateful. Would definitely stay again.
2 nachten verbleven in december 2023

8/10 – Goed

Phil

Zakenreiziger
Positief: Netheid, personeel en service en voorzieningen
Good space and facilities in room. Nice food and great staff attitude. Opening windows are good! Some facilities like towel rail needed updating.
2 nachten verbleven in oktober 2023

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
Nice hotel. Nothing special but nothing wrong with it.
2 nachten verbleven in oktober 2023

10/10 – Uitstekend

Peter

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Lovely room, Good breakfast and excellent service
1 nacht verbleven in augustus 2023

8/10 – Goed

Susan

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juli 2023

6/10 – Redelijk

Anne

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in juni 2023

10/10 – Uitstekend

Jennifer

Reisde met partner
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was our second visit to this hotel. The hotel is spacious and clean with beautiful gardens with a pleasant outdoor seating area. The staff are friendly and helpful and you can tell they care about their customers. The breakfast was also excellent. We will definitely visit again.
2 nachten verbleven in mei 2023

6/10 – Redelijk

Stephen

Zakenreiziger, Reisde met partner
Negatief: Personeel en service
Lovely setting in a convenient location, rooms and furnishings are a little tired and rooms need some TLC, although function fine. Had a staff member walk into my room, without knocking - he carried on describing the room to a potential guest and pretended not to see me lying on the bed !!! a mumbled non apology and nothing was mentioned afterwards when he was querying my breakfast timings, very uncomfortable - won’t be staying again.
1 nacht verbleven in juni 2023

8/10 – Goed

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice small , older hotel
Beautiful property with a few rooms. More of a wedding venue with nice back garden and large dining room . Our room was large. Some toilet and shower issues but not a deal stopper. Spotty Wi-Fi . About 40 minutes from Heathrow. Not too much else nearby - we stayed as staging area to get into Heathrow and to avoid chain hotels. Priced appropriately in my opinion
1 nacht verbleven in mei 2023

10/10 – Uitstekend

David

1 nacht verbleven in april 2023

8/10 – Goed

Neil

Zakenreiziger
Positief: Netheid, personeel en service en comfort kamer
1 nacht verbleven in oktober 2022

10/10 – Uitstekend

Kenneth

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Business stay at millhouse Hotel
Great service, prompt fix on TV good rooms and good location, evening meal and breakfast superb. Definitely stay again when in location or even when working in Basingstoke.
1 nacht verbleven in oktober 2022

6/10 – Redelijk

stephen

Zakenreiziger
Positief: Personeel en service
1 nacht verbleven in september 2022

10/10 – Uitstekend

Sylvia

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Beautiful place. Rooms are lovely and very comfortable. Staff is just brilliant! Highly recommend.
1 nacht verbleven in juli 2022

8/10 – Goed

Sian

Zakenreiziger
Positief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

10/10 – Uitstekend

Hayley

1 nacht verbleven in juni 2022

4/10 – Matig

Kim

Zakenreiziger
Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2022
Reactie van Emma op 14 jun 2022
Dear Guest, We are very sorry to see your review following your stay with us, we would love to have the opportunity to put things right if you can provide us with more information as to what could have been better with your stay. Feedback is hugely important to us and we would welcome hearing more detail about your experience. Kind regards The Mill House Hotel

2/10 – Ontzettend slecht

Tracey

1 nacht verbleven in juni 2022
Reactie van Emma op 14 jun 2022
Dear Guest, We are very sorry to see your review following your stay with us, we would love to have the opportunity to put things right if you can provide us with more information as to what could have been better with your stay. Feedback is hugely important to us and we would welcome hearing more detail about your experience. Kind regards The Mill House Hotel

10/10 – Uitstekend

Rob

1 nacht verbleven in mei 2022

10/10 – Uitstekend

Drew

1 nacht verbleven in mei 2022

10/10 – Uitstekend

James

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2022

8/10 – Goed

Laura

Zakenreiziger
Positief: Staat van de accommodatie en faciliteiten, comfort kamer
1 nacht verbleven in maart 2022

10/10 – Uitstekend

Robert

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2022

10/10 – Uitstekend

Neil

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Such a friendly and comfortable hotel,can't think of a negative but positives are too many to mention. Dinner and overnight stay excellent from start to finish. Thanks to everyone.
1 nacht verbleven in februari 2022

8/10 – Goed

JIM

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
4 nachten verbleven in januari 2022

10/10 – Uitstekend

Alan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Very pleasant stay
Well organised, made to feel very welcome.
1 nacht verbleven in september 2021

10/10 – Uitstekend

Jonathan

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Excellent quality
Excellent quality and staff. Good food. Nice location. Find it hard to disliked or find an issue.
Rear garden
4 nachten verbleven in augustus 2021

10/10 – Uitstekend

Steven

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Charm and character not a photocopied box
Lovely old building with great food. Perfect for those who don't want to stay in a modern box hotel.
2 nachten verbleven in juli 2021

10/10 – Uitstekend

Graham

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
First class service from the very minute I arrived and able to relax in outstanding surroundings,
1 nacht verbleven in juni 2021

10/10 – Uitstekend

Ben

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Really enjoyable yet again.
Another wonderful stay at the Mill House. Lovely to see things slowly getting back to normal and business picking up. Mark and Kim, along with Anita and Andrew, ensured the time spent there is enjoyed to the full.
2 nachten verbleven in mei 2021

10/10 – Uitstekend

Ben

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Home from Home
A perfect stay during a few days away with work. Mark and Kim, were excellent hosts and made my stay very enjoyable. Unfortunately, the weather spoilt any chance of enjoying some time in the garden areas, however the food, drink, service and overall experience were brilliant.
2 nachten verbleven in april 2021
Reactie van Kim op 5 mei 2021
Thanks for the great feedback Ben. Hopefully you will be able to enjoy the restaurant and gardens on your next visit. Best regards Mark & Kim

10/10 – Uitstekend

Spencer

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Little gem if your looking for a place in Reading
Easy check in, really nice bedroom and large bathroom with free standing bath.
2 nachten verbleven in januari 2020

8/10 – Goed

Geverifieerde reiziger

Zakenreiziger
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in oktober 2019

6/10 – Redelijk

Geverifieerde reiziger

Reisde met partner
Positief: Netheid, personeel en service
Room was set up for 1 person therefore additional towels were brought - didn’t need to ask for them. Mean supply of milk, coffee and teabags. Shower wasn’t working and was not the type/standard we would have expected. Forgot to tell them that at check out because I thought I’d paid for B&B so had to pay for breakfast. I was asked to pay the evening before but wasn’t offered to upgrade or reminded of what I’d booked. All in all the hotel was in need of refurbishment and the focus seemed to be on providing a wedding venue.
1 nacht verbleven in augustus 2019

8/10 – Goed

Steven

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in mei 2019

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
AVERAGE STAY, SOME ROOM FOR IMPROVEMENT
Welcome and service very positive Waitress forgot to ask me if I wanted a drink when seated for eve meal but was very apologetic Felt having eaten and ordered that the soup was expensive at £6-50 but main course tasty and pleasant was better value. Decided not to stay for breakfast based on evening experience. Pillows uncomfortable. Bathroom clean and well equipped but could do with some modernisation. Parking facility very good and location handy for Reading & Maidenhead which is a plus Quiet area. Overall nothing poor but nothing exceptional either
1 nacht verbleven in maart 2019

10/10 – Uitstekend

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2019

8/10 – Goed

Lee

Positief: Netheid, personeel en service en comfort kamer
quaint hotel
great friendly staff, pleasant room, bathroom needs updating ,too small with noisy shower
1 nacht verbleven in oktober 2018

8/10 – Goed

Frank

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in september 2018

8/10 – Goed

Martin

One night business stay
Good price for a quiet place, convenient for M4 and Reading. Twin room on top floor at back was good size, comfortable bed and furnishings. Bathroom was a little narrow. Electric shower proved to be hotter and better pressure than I feared. Evening meal: decent steak with good flavour and proper chips. It was good to be in hotel that gave at least some choice of ale rather than the usual standard mass-produced draft. I'll definitely consider staying again.
1 nacht verbleven in augustus 2018

6/10 – Redelijk

John, london

Positief: Netheid, personeel en service
Negatief: Comfort kamer
A cozy hotel, be careful on room choice though
This is not your classic hotel, it's the type of place designed for weddings or business events. It's a lovely pretty hotel with some great outside space and maybe a dozen rooms. It's an old hotel (locks with keys on the doors etc.). Despite this the rooms are well cared for and looked after. The only room left when I booked was the single room, which was next to some extractor vent which hummed all night. If you stay I'd strongly suggest avoiding that room. There is parking out the front, and I believe overspill parking behind the hotel somewhere. I didn't have breakfast at the hotel so cannot comment on that. I'd stay here again if I was at an event here, otherwise it's a bit in the middle of nowhere.
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Overpriced and Nice
Overpriced, but nice hotel and staff.
5 nachten verbleven in juli 2018

8/10 – Goed

Jean-Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel friendly hosts, would have appreciated doubled curtains to bar the early morning light .
1 nacht verbleven in juli 2018

10/10 – Uitstekend

Elizabeth

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Recommended
Wonderful service in a beautiful hotel.
1 nacht verbleven in juni 2018

8/10 – Goed

Christopher

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

10/10 – Uitstekend

Paul

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in maart 2018

10/10 – Uitstekend

David

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great stay
I was there late, staff were grrat

8/10 – Goed

Craig

Positief: Netheid, personeel en service
Nice private hotel at a reasonable rate
Nice private hotel at a reasonable rate for the area.
4 nachten verbleven in januari 2018