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Beoordelingen van The Reading Lake Hotel

3.5 out of 5
The Reading Lake Hotel
Kirtons Farm Road, Pingewood,, Reading, ENG

Beoordelingen

6,0
Gastenscore: 10 - Uitstekend. 26 van 352 beoordelingen" "
Gastenscore: 8 - Goed. 106 van 352 beoordelingen" "
Gastenscore: 6 - Redelijk. 98 van 352 beoordelingen" "
Gastenscore: 4 - Matig. 68 van 352 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 54 van 352 beoordelingen" "

6,4/10

Netheid

6,4/10

Personeel en service

5,2/10

Staat van de accommodatie en faciliteiten

Beoordelingen

2/10 – Ontzettend slecht

Metias

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Niet Tevreden

8/10 – Goed

Geverifieerde reiziger

1 nacht verbleven in december 2018

4/10 – Matig

Geverifieerde reiziger

1 nacht verbleven in december 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service en comfort kamer
Negatief: Staat van de accommodatie en faciliteiten
Unfortunately I have experienced this hotel at it's best. The staff were nice and my room was upgraded to a suite which was a lovely touch considering I stayed with my two children. The hotel is tired, there was lightbulbs out in the room, wallpaper peeled and framework missing from the doors. The shower was yellowing and when used sprayed from cracks behind the shower head. When on the balcony you can see the other half of the hotel which is closed off and unused. It has no roof and some of the balconys look to have dropped. When checking out of the hotel at 8am there were a large group if men, stood in the carpark surrounding my car. My teenage daughter became nervous but I advised they were probably waiting to be transported to work somewhere. I asked them to move and they did so I could leave but not a great impression. I paid £94 per night (averaged) over my two night stay and unfortunately I don't think the hotel should be asking for that price for what I booked which was a standard room.
2 nachten verbleven in december 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful. Still in shock!!
Awful. Don't go. Looks like it's falling down and derelict. We left bags in the car to check the hotel was still open. Unfortunately it was. Photo on site must be 10 years old. This is a 1 star hotel.
1 nacht verbleven in november 2018

6/10 – Redelijk

Timothy

Positief: Netheid, personeel en service en comfort kamer
A sad state of something that has once been a love
There seems to be a policy to allow this hotel to run down.. Lift and toilets out of order, gardens allowed to grow over , no atmosphere at all. Only good point was rooms were very clean and staff helpful
1 nacht verbleven in oktober 2018

2/10 – Ontzettend slecht

Jane, Somerset

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
the picture of the property needs to be updated, to show the fact that half of it burnt down over 3 years ago, it was like arriving in a ghost town, extremely disappointing
1 nacht verbleven in oktober 2018

4/10 – Matig

SEJK

Positief: Netheid, personeel en service
Negatief: Staat van de accommodatie en faciliteiten
Half of the hotel is burnt down. The remaining part has seen better days. A paint job would not fix it. The elevators are not working. Same for the public bathrooms. Staff was nice.
2 nachten verbleven in oktober 2018

6/10 – Redelijk

Angie

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Miss it.
Gone downhill since fire 4 years ago. Too remote, no shop for miles. Same staff member did literally everything except the chef. Hard uncomfortable bed. Lifts not working. Great food in restaurant.
1 nacht verbleven in oktober 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
I used to be great
The hotel is falling apart
2 nachten verbleven in oktober 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Disappointed
All I can say is I think this hotel ( in the lose term) has had its day . Part of it was burnt down .No working lift so no one with disability shoukd book. Room very tired no even painting it would help .bathroom no comment . I wouldn't recommend any one use this hotel.
1 nacht verbleven in september 2018

8/10 – Goed

Joanne

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Venue is a little dated, has so much potential to be something more. Bed was uncomfortable and room was stuffy. Bathroom didnt look clean with mould and rusted taps. The up side is the staff were really friendly and the food in the restaurant was enjoyable.
1 nacht verbleven in september 2018

2/10 – Ontzettend slecht

Richard, Reading

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Awful hotel - don't book - dont believe the pics
Hotel is in a terrible state, Half is derelict and the other wing has its roof missing. The pictures are from another time pre-Apocalypse. Rooms are dirty & falling apart. Worst place I have ever stay - should be closed (should not be on Expedia) - has to be seen to be believed but save yourself. Is a long way out of town down a narrow road.
1 nacht verbleven in september 2018

2/10 – Ontzettend slecht

Sandrine, london

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Terrible
Room not cleaned. No staff at arrival. Reservation not found for 30 min. The hotel stink, not clean. The only positive thing is the lake
1 nacht verbleven in september 2018

4/10 – Matig

Geverifieerde reiziger

Nice Views - Pity about the Hotel
Hotel is tired and needs complete refurbishment - however - the views from the rooms over the lake are stunning and the rooms are large and spacious. The Hotel decor is very dated and this along with the poor state of repair of fixtures and fittings lets it down.
1 nacht verbleven in augustus 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice view but not nice hotel not 4* at all. Not worth the cost
2 nachten verbleven in augustus 2018

6/10 – Redelijk

stuart

Basic but nice
Ok, so apparently there was a fire and flooding there in 2014 when I say apparently you can see there was. So 75% of the hotel is no longer in use. You would think after 4 years they would have that repaired already. Other than that the hotel is basic but nice. Ideal for a night or 2 it needs some serious money spent on it. It was clean and tidy. The staff were welcoming and very friendly and the food was delicious. The £10 for breakfast seems expensive however what you’re offered makes it good value so take advantage. Overall this hotel is worth a visit it’s not posh, this current picture on hotels.com is when the hotel was in good condition so don’t be disappointed on arrival. But the rooms are a good size and comes with a private balcony over looking the lake. And yes I would go back
1 nacht verbleven in augustus 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Tired Hotel
Very Tired Hotel. Shabby décor, unhelpful staff. I needs a total overhaul as the location is quite good
2 nachten verbleven in augustus 2018

4/10 – Matig

Impression

Positief: Personeel en service
Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Hotel was run down with no air conditioning Shower was a dribble of water. Staff were friendly. Television was broken, lifts were broken, no phone in the room, toilets in restaurant were out of service. We would not stay here again
1 nacht verbleven in augustus 2018

2/10 – Ontzettend slecht

Andrew

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
2 nachten verbleven in juli 2018

4/10 – Matig

Neeta

Negatief: Netheid, staat van de accommodatie en faciliteiten
Mrs Neeta
Very quite but not clean hotel
1 nacht verbleven in juli 2018

6/10 – Redelijk

Geverifieerde reiziger

Positief: Comfort kamer
Negatief: Personeel en service, staat van de accommodatie en faciliteiten
Old and tired by the lake
This hotel is an awful hotel, due to its taped carpets, out of order lift, what looks like fire damage to a large portion of the building and it’s general flaky paint exterior. Whilst the hotel bed was comfortable, the shower was little more than a trickle and the comfort features within the room were sparse.
1 nacht verbleven in juli 2018

2/10 – Ontzettend slecht

Paul

Negatief: Netheid, staat van de accommodatie en faciliteiten en comfort kamer
Don’t bother
Terrible hotel Completely run down and in need of a massive makeover
1 nacht verbleven in juli 2018

2/10 – Ontzettend slecht

Kevin

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Poor
No wifi, no lifts, 3 Tv channels, wasps nest on the balcony
2 nachten verbleven in juli 2018

4/10 – Matig

Geverifieerde reiziger

Negatief: Netheid, comfort kamer
In desperate need of refurbishment. Rooms tired and not maintained.
1 nacht verbleven in juli 2018

8/10 – Goed

Mallika

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Good but lacked amenities
The elevator is out of order & has been out for over a few months. It was hard for me with a disabled daughter and two of my guests with back problems!!! The manager was nice to offer refunds but we did not accept since its hard to book into another so late in the day.good breakfast & friendly staff Did not have enough desk fans to all of our rooms and it was hot!!!! AC was only in lobby
1 nacht verbleven in juli 2018

2/10 – Ontzettend slecht

stephen, suffolk

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
In need of refurbishment
No way a 4 star Hotel . No air con in rooms , half hotel closed down due to a fire , no air con in rooms . Hotel needs to be closed down until it has been refurbished.
1 nacht verbleven in juli 2018

8/10 – Goed

Peterside, London U K

Negatief: Personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice environment but room comfort
There are no air-conditioned ansisong fans. Could not sleep due to room being very hot. When you leave the window open, insects evade your rooms.
1 nacht verbleven in juli 2018

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, comfort kamer
Not bad
4 nachten verbleven in juni 2018

2/10 – Ontzettend slecht

Alex

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in juni 2018

6/10 – Redelijk

Julian

Negatief: Staat van de accommodatie en faciliteiten
Tired
Property very tired due to fire but could be good with investment . People very polite and a good price for the stay
1 nacht verbleven in mei 2018

2/10 – Ontzettend slecht

Geverifieerde reiziger

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
will not recommend.
It was an awful experience. the hotel is rated 4 star but I think is should be 2 star. Staff at the reception had a cold attitude. Got into the room, the toilet seat is broken, toilet doesn't flash well. There was only one towel for a couple, No telephone in the room to call reception if there is need, one has to literally go to the reception. We booth woke up with blocked sinus and breathing heavily, it appears the carpet has gathered a lot of dust and may be not hooved frequently. I was disappointed, the hotel is at a good quiet location with beautiful surroundings. However, I would not recommend and I will not be going there again.
1 nacht verbleven in mei 2018

8/10 – Goed

Sally

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Brautiful view, grrat location. Bathroom could do with some eork tbrough.
1 nacht verbleven in mei 2018

4/10 – Matig

Geverifieerde reiziger

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
The elevator didn’t work so we had to carry out bags up 2 floors. No working stations on the tv.
2 nachten verbleven in april 2018

8/10 – Goed

Garry, peterborough

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice hotel
situated next to a lake we found it very peaceful and quiet. Stood on the balcony sunday morning watching a water skier and the local bird life.
1 nacht verbleven in april 2018

4/10 – Matig

Kerry

Negatief: Staat van de accommodatie en faciliteiten, comfort kamer
Look elsewhere!!
It doesn’t look like it does in the photos. The lift wasn’t working so we had to carry a buggy up a flight of stairs along with our baby and luggage. The bed was uncomfortable. The place is in need of an overall.

8/10 – Goed

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Would stay there again
I found the place really spacious and reasonably clean. I loved that the rooms were overlooking the lamss

4/10 – Matig

Lisa

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Appalled
Deffinately gone down hill I stayed for 5 nights with both of my children , sink broken sink also leaking all over the floor fridge was broken , no hairdryer , awful view from balcony half of the hotel was involved in a fire years ago no attempt to make it look better , balcony slippy and moss covered and unsafe , cleaners also never changed the bedding so marks on bedding and were left that way the whole week also filthy pillows thrown on top of the bed sheets after and heavily stained mattresses and divan bases

8/10 – Goed

Andrew

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer

8/10 – Goed

Kirsty

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Nice stay
We had a lovely stay. It snowed so didn’t get to enjoy the balcony but would go back again in summer. The room was massive and clean. Few issues were heater didn’t heat up the room enough being so big prob would have been fine if hadn’t snowed. Few lights weren’t working and few plugs didn’t work, tv had basic 1-4 channels and signal was pretty poor but we weren’t there for the tv so that’s minor. We asked for more pillows and they brought some straight away. All in all lovely stay, great view would return again!
1 nacht verbleven in maart 2018

6/10 – Redelijk

Geverifieerde reiziger

Negatief: Staat van de accommodatie en faciliteiten
Very mixed feelings!
Strange experience which left us thinking the hotel has just changed hands or is about to be refurbished. The approach was poorly lit and we initially drove by the hotel and ended up at the end of an unlit lane. Poor signage and lighting to indicate hotel. The outlook from the room over the lake was lovely.... though the poor decoration to the ceiling in the bathroom left a lot to be desired. The sink plug did not open fully and the basin drain seemed to be blocked. Lots of plug sockets. Too few tea bags, coffee sachets and milk pots. Not enough pillows.
1 nacht verbleven in februari 2018

4/10 – Matig

Gary

Negatief: Staat van de accommodatie en faciliteiten
Very dated hotel in need of decorating throughout
1 nacht verbleven in januari 2018

4/10 – Matig

James

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in januari 2018

2/10 – Ontzettend slecht

darren

Negatief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
This is one of the worst hotels I have stayed in. It is outdated and run down, and feels as if it is about to close down very soon. The burned out other part of the hotel does not help the appearance.
1 nacht verbleven in januari 2018

6/10 – Redelijk

Dave, Ipswich

Positief: Netheid, personeel en service en comfort kamer
Was a good hotel, once...
It took me a while to find the hotel, as the sign was not illuminated and I must confess I didn't believe my sat nav. Only found it once I'd gone miles out of my way and then found it much better signed from the other direction. When I arrived, the car park was very dark and there were hardly any external lights. I waited at reception for quite some time before venturing to the restaurant to find someone. A very efficient and friendly chap, who was most apologetic, said he'd be with me soon. To his credit, he checked me in very efficiently, and also took my order for room service there and then, which he also delivered a very short while later. The room itself was spacious and comfortable, although there was quite a bit of noise from the nearby railway line across the other side of the lake. Dinner was very nice though. Overall, the hotel is now a bit tired and in need of a thorough refurbishment, and they could probably do with a few more staff!
1 nacht verbleven in januari 2018

6/10 – Redelijk

Rob, London

Positief: Personeel en service
Negatief: Staat van de accommodatie en faciliteiten
OK for the price, bit more remote than I expected
I was planning to walk from this hotel to the Madjeski for an event but someone has started building a housing estate and school on the road I was going to walk down. I managed to find an alternate route later and the following morning, which only added but the road isn't really suitable for pedestrians so book yourself a taxi. Apparently takes 15 minutes or so to get one over from Reading. Building was tired but very quiet given how close it is to the M4. Didn't really use any facilities. Room was confortable, carpet a bit old. And the door lock seemed pretty flimsy. Window lock was also not working at the bottom of the door, but top was fine so had someone really wanted to get in, I suspect they could have done although the balcony backed onto water so I wasn't overly concerned. Shower was reluctant to provide hot water but bath worked fine.
1 nacht verbleven in december 2017

10/10 – Uitstekend

Gary

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Great Hotel
Great hotel, used to stay here a lot and was shocked to find one of the wings has burnt down. Still provides excellent service, lovely setting and all round great hotel. Cant wait until the rebuild is done.
3 nachten verbleven in september 2017

8/10 – Goed

Richard

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
Good value and great service
Stayed for one night and ate in the bar area.
1 nacht verbleven in december 2017

4/10 – Matig

Paul

Negatief: Staat van de accommodatie en faciliteiten
Hotels.com - please visit
This Hotel is part destroyed! The lovely view of the lake was spoilt by this. The hotel needs updating and is very tatty in places (missing items, badly fitted carpets, broken and taped tiles) - although clean. I think someone from Hotels.com should visit this hotel before anyone else complains.
1 nacht verbleven in december 2017

6/10 – Redelijk

Stuart

Positief: Personeel en service
1 nacht verbleven in november 2017