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Beoordelingen van DoubleTree by Hilton Hotel & Conference Centre Regina

4 out of 5
DoubleTree by Hilton Hotel & Conference Centre Regina
1975 Broad St, Regina, SK

Beoordelingen

8,6

Uitstekend

Gastenscore: 10 - Uitstekend. 527 van 1002 beoordelingen" "
Gastenscore: 8 - Goed. 326 van 1002 beoordelingen" "
Gastenscore: 6 - Redelijk. 80 van 1002 beoordelingen" "
Gastenscore: 4 - Matig. 38 van 1002 beoordelingen" "
Gastenscore: 2 - Ontzettend slecht. 31 van 1002 beoordelingen" "

9,2/10

Netheid

9,0/10

Personeel en service

8,4/10

Voorzieningen

9,0/10

Staat van de accommodatie en faciliteiten

8,6/10

Milieuvriendelijkheid

Beoordelingen

2/10 – Ontzettend slecht

Abu

Negatief: Netheid, staat van de accommodatie en faciliteiten
When we are booking that time show the breakfast include, but now hotel staf say best breakfast not include
1 nacht verbleven in mei 2024

4/10 – Matig

Lisa

There are bottles of water in the room that has a tag saying any non guests will be charged $3 each. They are complimentary to people staying at 2 bottles per day. Then they tell me at checkout that if I had the water I would be charged. Really??
1 nacht verbleven in april 2024

10/10 – Uitstekend

Lois

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Great stay in good location.
2 nachten verbleven in april 2024

10/10 – Uitstekend

Jennifer

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Selena

Positief: Netheid, staat van de accommodatie en faciliteiten
1 nacht verbleven in april 2024

10/10 – Uitstekend

Kevin

2 nachten verbleven in april 2024

2/10 – Ontzettend slecht

Robert

2 nachten verbleven in april 2024

10/10 – Uitstekend

Erin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great property and the cookies are a bonus!
1 nacht verbleven in april 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The lounge area of the hotel is beautiful. Front desk staff were excellent. The warm cookie is a lovely touch upon arrival.
1 nacht verbleven in april 2024

10/10 – Uitstekend

Daniel

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
The restaurant was simply gross! The staff and the rooms were really nice. The staff went above and beyond to make me feel welcome and comfortable.
2 nachten verbleven in maart 2024

10/10 – Uitstekend

Donna

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
1 nacht verbleven in maart 2024

6/10 – Redelijk

Drew

Reisde met familie
Positief: Netheid
Hotel is dated with a need for general upkeep like painting. Some areas the service is great and some days housekeeping was poor
3 nachten verbleven in maart 2024

2/10 – Ontzettend slecht

Remo

Negatief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Service was abhorrent….
2 nachten verbleven in maart 2024
Reactie van Craig op 6 mrt 2024
Dear Remo,I am sorry to hear that your experience with our hotel was less then satisfactory. Our records indicate that you did not show up for your reservations so interactions you may have had might not have been with the hotel directly but with Expedia.We are hoping your future interactions with Expedia and our hotel are more satisfactory.Sincerely,Craig BoehmDirector of Rooms

6/10 – Redelijk

David/Cora-Lee

Reisde met familie
Positief: Netheid, staat van de accommodatie en faciliteiten
Had to pay parking up and above the hotel cost.
2 nachten verbleven in februari 2024
Reactie van Craig op 6 mrt 2024
Dear David and Cora-lee,Thank you for taking the time to review your recent stay with us. I am sorry to hear that the additional charge for parking was missed at time of booking. This is something unfortunately that with being a downtown hotel is a reality in most major cities now.We are hoping any future stays with us are surprise free.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Ryan, Regina

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Best hotel in Regina by far
1 nacht verbleven in februari 2024
Reactie van Craig op 26 feb 2024
Dear Ryan,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

6/10 – Redelijk

Shelly

Positief: Netheid
1 nacht verbleven in februari 2024
Reactie van Craig op 26 feb 2024
Dear Shelly,Thank you for taking the time to review your recent stay with us. I do apologise that your stay was not perfect as your scores of 3 out 5 are a little lower then we are used to getting,We are looking forward to your next stay with us being amazing.Craig

10/10 – Uitstekend

Anli

Reisde met familie
Positief: Netheid, personeel en service en voorzieningen
Property still undergoing minor renovations but still a great location and hotel
1 nacht verbleven in februari 2024
Reactie van Craig op 26 feb 2024
Dear Anli,Thank you for taking the time to give our hotel a 5 star review. I am excited to say as of today all lower lobby renovations are finally completed and should not be a issue for our guests thank you for being patient with us through this processSincerelyCraig BoehmDirector of Rooms

8/10 – Goed

Angkor Leakkhna

1 nacht verbleven in februari 2024

10/10 – Uitstekend

Emma

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Loved the property! Super warm room though and the windows were tricky to open :)
2 nachten verbleven in februari 2024
Reactie van Craig op 26 feb 2024
Dear Emma,Thank you for taking the time to give our hotel a 5 star review. I am sorry to hear about the heating and cooling issues you faced during your stay, if ever faced with a similar situation at our hotel please don't hesitate to contact the front desk the typically can get these items sorted out to your liking fairly quick.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

8/10 – Goed

Kris

Zakenreiziger
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Hotel very good. clean, comfortable, nice amenities. Not alot of parking for larger vehicles.
2 nachten verbleven in februari 2024
Reactie van Craig op 26 feb 2024
Dear Kris,Thank you for taking the time to give our hotel a 4 star review it is greatly appreciated.We are looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

S

Zakenreiziger
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
This was my first stay at the Doubletree, I travelled for work. The front desk was excellent and very helpful with all my questions. I like the text service, when I was waiting for a food delivery the desk confirmed for me by text that they could receive my order. Rona was especially helpful, I dealt with her most, she deserves a raise for sure. The restaurant in the hotel has excellent staff and the tastiest smoked brisket I’ve ever had, truly a treat for someone who loves beef. That’s high praise from an Albertan who was raised on AAA Alberta beef. I will certainly choose this hotel for my next work trip to Regina.
2 nachten verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear S,Thank you for taking the time to give our hotel and your stay with us a very in-depth review. I can't agree more with your comments on Rona she is truly a guest services superstar. I will be sure to share you comments with her.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

lu

1 nacht verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear Lu,Thank you for taking the time to give our hotel a 10 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

8/10 – Goed

Shawn

Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Close to down town
1 nacht verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear Shawn,Thank you for taking the time to give our hotel a 4 star review it is always appreciatedWe are looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

Wendy

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Very nice
1 nacht verbleven in december 2023
Reactie van Craig op 26 feb 2024
Dear Wendy,Thank you for taking the time to give our hotel a 5 star review it is always great to hear such positive feedback from our guests.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

Lisa

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Great Hotel
3 nachten verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear Lisa,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

Salvemar

2 nachten verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear Salvemar,Thank you for taking the time to give our hotel a 5 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

10/10 – Uitstekend

Shauna

Reisde met familie
Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
The staff were wonderful!
1 nacht verbleven in januari 2024
Reactie van Craig op 26 feb 2024
Dear Shauna,Thank you for taking the time to give our hotel a 10 star review it is greatly appreciated.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

2/10 – Ontzettend slecht

Clavier

Reisde met partner
Positief: Netheid, staat van de accommodatie en faciliteiten
Negatief: Personeel en service
1 nacht verbleven in januari 2024
Reactie van craig op 15 jan 2024
Dear Clavier,Thank you for taking the time to review your stay, I am sorry your stay was less perfect.If there is ever a issue during a stay we encourage guests to call the front office team as they can usually resolve the issue quite quickly.Sincerely,Craig BoehmDirector of Rooms

6/10 – Redelijk

Matthew

7 nachten verbleven in januari 2024
Reactie van Craig op 15 jan 2024
Dear Matthew,Thank you for taking the time to review your stay, I am sorry your stay was less perfect.If there is ever a issue during a stay we encourage guests to call the front office team as they can usually resolve the issue quite quickly.

10/10 – Uitstekend

Penni

Reisde met partner
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
Excellent staff. Balconies with the rooms is such a bonus! Price great for the offering. Starbucks on sight and the restaurant buffet is great. The option to get from cleaned is not clear so would prefer a better understanding on that and the in room heating is confusing to operate
2 nachten verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Penni,Thank you for taking the time to review your recent stay with us. I am sorry to hear that there was some confusion on the stay cleaning process, as of Oct. 1 we have reverted back to daily cleaning for all rooms and back to a opt out model if you do not require it.We are looking forward to your next stay with us being more enjoyable and issue free.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Charla

1 nacht verbleven in december 2023
Reactie van Craig op 26 feb 2024
Dear Charla,Thank you so much for the 5 star review it is always great to see such positive scores from one of our guests.The team is looking forward to your next stay with us.SincerelyCraig BoehmDirector of Rooms

2/10 – Ontzettend slecht

Michelle

Negatief: Personeel en service
We experienced front desk customer service were discriminatory!! We asked to speak to the manager, and they said there was none. This is a Hilton chain, the front desk workers are the face to represent excellent customer service to their guests, THIS LOCATION DOES NOT SHOW ANY FORM OF RESPECT FOR PEOPLE OF COLOUR. We have experienced first hand mircoinvalidation and dismissive behaviours. We are paying guests, and they showed us very poor service!
1 nacht verbleven in december 2023
Reactie van carig op 30 dec 2023
Thank you for taking the time to review your recent stay with us. I am sorry to hear that your stay was less then perfect. We have sent a communication to your email to get a little more information.Thank you for bringing this to our attention to investigate.Sincerely,Craig BoehmDirector of Rooms

4/10 – Matig

Trevor

Negatief: Staat van de accommodatie en faciliteiten
Had to pay $17/night for parking.
2 nachten verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Trevor,Thank you for taking the time to review your recent stay with us. Unfortunately parking in the downtown of any major city does have a cost associated with it but it is something we monitor closely to ensure that we are offering our guest the best value possible when it comes to it.We are looking forward to your next stay with us.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Colin

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Front desk people are awsome!
1 nacht verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Colin,Thank you for taking the time to give our hotel a 5 star review. We are looking forward to wowing you again on your next stay with us.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Mike

1 nacht verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Mike,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Meg

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Meg,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Aaron

1 nacht verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Aaron,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 10 star reviews.Sincerely,Craig BoehmDirector of Rooms

8/10 – Goed

kevin

Zakenreiziger
Positief: Personeel en service, staat van de accommodatie en faciliteiten
Negatief: Comfort kamer
Room was super hot. uncomfortable to sleep in
1 nacht verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Kevin,Thank you for taking the time to review your recent stay with us. I am sorry to hear that there was a issue with the HVAC unit in your room. If for any reason you ever have a issue with your stay please contact our front desk team and they would be more than happy to find a solution during your stay.We are looking forward to your next stay with us being more enjoyable.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Kim

Reisde met familie
Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
Everything inside hotel was excellent but outside the parking was terrible with having a truck so having to park far away. Bad part of town so quite a bit of unsafe people around outside. The breakfast was also very pricy.
1 nacht verbleven in december 2023

10/10 – Uitstekend

Alexis

Positief: Netheid, personeel en service
1 nacht verbleven in december 2023
Reactie van Craig op 8 jan 2024
Dear Alexis,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

6/10 – Redelijk

Cory

Positief: Netheid, personeel en service en staat van de accommodatie en faciliteiten
2 nachten verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Cory,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 3 star reviews.Sincerely,Craig BoehmDirector of Rooms

6/10 – Redelijk

Geverifieerde reiziger

Positief: Netheid, personeel en service, staat van de accommodatie en faciliteiten en comfort kamer
1 nacht verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Guest,Thank you for taking the time to review your recent stay with us. I am sorry to see that your stay was less then perfect, if at anytime you are having a issue while staying with us in the future please contact the front desk and they would be more then happy to find a resolution for you during your stay.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Tamer

1 nacht verbleven in september 2023
Reactie van Craig op 8 jan 2024
Dear Tamer,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Sandy

3 nachten verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Sandy,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Anna

Reisde met partner, Reisde met familie
Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
We were nervous to stay down town , we were there for the CWA cattle show. We absolutely loved our hotel and had a fantastic trip ! We will definitely plan to stay here again!
3 nachten verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Anna,Thank you for taking the time to review your recent stay with us. It is great to hear that you decided to give our hotel as stay and more importantly loved it. We are looking forward to being your home away from home when you are in Regina.Sincerely,Craig BoehmDirector of Rooms

8/10 – Goed

JOEL

Zakenreiziger
Positief: Personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
.
4 nachten verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Joel,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 4 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Anita

1 nacht verbleven in november 2023
Reactie van Craig op 16 nov 2023
Dear Anita,Thank you for taking the time to give our property a 10 star review it is very much appreciated.Craig BoehmDirector of Rooms

10/10 – Uitstekend

Angela

1 nacht verbleven in november 2023
Reactie van Craig op 8 jan 2024
Dear Angela,Thank you for taking the time to review your recent stay with us. It is always a pleasure to see 5 star reviews.Sincerely,Craig BoehmDirector of Rooms

10/10 – Uitstekend

Tracey

Positief: Netheid, personeel en service, voorzieningen en staat van de accommodatie en faciliteiten
This hotel is beautiful! Restaurant and Starbucks is great! Rooms are lovely with comfortable beds and pillows. Very friendly staff!
1 nacht verbleven in november 2023
Reactie van Craig op 16 nov 2023
Dear Tracey,Thank you for taking the time to give our property a 5 star review it is very much appreciated.Craig BoehmDirector of Rooms

10/10 – Uitstekend

Ryan

Nice hotel, comfy beds!
1 nacht verbleven in november 2023
Reactie van Craig op 16 nov 2023
Dear Ryan,Thank you for taking the time to give our property a 5 star review it is very much appreciated.Craig BoehmDirector of Rooms