When we arrived at midnight to check in for one night before a flight, we were told that the only rooms available were Pet Rooms. We did not reserve pet rooms. But, at midnight when we arrived the front desk woman told us that Expedia had reserved pet rooms for us-which I find a bit strange. According to her there was "nothing she could do about this." I asked if there were other rooms available, and was told: "No. We are COMPLETELY full." I asked if we could have rooms side by side (I'd reserved 2 rooms), the answer was also no, we are completely full. After a few minutes of stating our dissatisfaction and confusion about how actually we are being given pet rooms instead of the rooms we actually reserved, the front desk woman gave us our keys. In the end, she gave us the rooms we had reserved, normal King rooms, not pet rooms. So, how is it that there were "no rooms available," and then all of a sudden when we started questioning the "what ifs" of if we were allergic to animals etc, and then all of a sudden there WERE rooms available, AND, rooms right across the hall from each other?
Come to find out that Expedia's rates for rooms are about 30$ less expensive than the hotel's walk in rate. So, perhaps the hotel gave us the pet rooms, so they could sell their regular rooms more easily? I'm not sure what was going on but, wasn't happy with the games being played at 12am.
The hotel is old and tired. The room was 'fine,' clean enough, and the bed definitely comfy.
